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Beoordelingen van The Met Hotel

4 out of 5
The Met Hotel
King Street West Yorkshire, Leeds, England

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 326 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 377 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 167 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 79 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 52 van 1001 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Rudy

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff is very nice and helpful, but the hotel really need makeover.
1 nacht verbleven in juli 2022
Reactie van Agnes Laczynska op 1 mrt 2023
Dear Rudy, Thank you for taking the time to share your feedback regarding your stay with us at The Met Hotel.

8/10 – Goed

Ferna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dichtbij centrum.
2 nachten verbleven in mei 2022

8/10 – Goed

Ruben

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay in leads
1 nacht verbleven in november 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2019

8/10 – Goed

Frederic

Positief: Netheid, personeel en service en comfort kamer
Noisy
Nice hotel apart from the floors that cause a lot of noise. Breakfast is very nice and staff is friendly.
3 nachten verbleven in november 2018

6/10 – Redelijk

jan

Het hotel is in the centrum. Het is een oud hotel met planken vloer in sommige gevallen afgedekt met oude vloerbedekking (typische Engelse stijl) dus je hoort echt iedereen lopen gedurende de verschillende tijdstippen. Ook de tussendeuren in de gang die brandvertragend moeten werken hebben ook hun geluiden. De fitness ruimte stelt niets voor. Een home trainer, loopband, stepper, wat gewichten en een buiktrainer. Deze faciliteit wordt ook niet vaak gebruikt de keer voor mij was 1 week eerder volgens de intekenlijst. Ontbijt was goed, personeel was vriendelijk en behulpzaam.
2 nachten verbleven in november 2018

8/10 – Goed

Koen, Netherlands

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel in Leeds City Center
Quick access to Leeds City Center, as well Leeds Central train station. Nice hotel with great history that shows walking the halls and rooms.
3 nachten verbleven in maart 2018
Reactie van Reservations op 14 mei 2018
Thank you for your feedback it's greatly appreciated.

8/10 – Goed

Dom, Limburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel vlakbij het centrum
Goede service, vriendelijk personeel, correcte en grote kamer,

2/10 – Ontzettend slecht

Jan-Willem, Den Haag

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heeft dringend een renovatie nodig!
Mijn kamer was niet meer dan een grote kast. Het meubilair staat er al sinds de jaren 70. De badkamer is minimaal en je moet over het toilet klimmen om in het bad te komen. Alle vloeren zijn van hout en kraken behoorlijk, ook die van je bovenburen. Ik had het geluk Leeds op een zomerse dag te bezoeken. Helaas had mijn kamer alleen een tafel ventilator en kon het raam slechts op een kier. De faciliteiten van het hotel zijn een lachertje. De gym heeft vier gewichten één home trainer en een bankje voor buikspier oefeningen, verder niks. Het enige pluspunt is dat het hotel om de hoek van het station staat. Je kunt dus snel weer weg. Volgens een zaken relatie heeft het hotel ook kamers die gemoderniseerd zijn. Als dat zo is had ik graag zo'n kamer gehad. De receptie en de vergaderruimtes zijn ook aan zo'n upgrade toe.

8/10 – Goed

Fred, Deurne

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kwaltatief goed hotel. Parkeren en uitladen lastig
Prettig

4/10 – Matig

Naoko

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room looked pretty old and not that clean. Also the TV remote didn't work. But the breakfast was decently nice! Also the area was very nice and safe that I could walk around the street by myself.
3 nachten verbleven in april 2024

4/10 – Matig

Senga

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Stephanie op 25 apr 2024
Dear Senga, We sincerely apologize for any inconveniences you experienced during your stay with us, and we appreciate your honest feedback. We take your concerns seriously and will address them promptly to ensure a better experience for future guests. lease be assured that your feedback will be shared with our team, and we will take appropriate measures to address the issues you mentioned. We apologize for falling short of your expectations and hope to have the opportunity to regain your trust in the future.Best regards, Stephanie Pu Guest Service Manager

8/10 – Goed

Tracey

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Stephanie op 16 apr 2024
Dear Tracey, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager

8/10 – Goed

Matthew

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice hotel with everything you might want. It was a bit dated in the room but for the price it was great. Would happily stay again
1 nacht verbleven in maart 2024
Reactie van Stephanie op 12 apr 2024
Dear Matthew, We are thrilled to receive your positive feedback about your recent stay at our hotel. It brings us joy to know that you had a wonderful experience, and we appreciate you taking the time to share your kind words. Your encouraging comments motivate us to continue providing excellent service. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Kind RegardsStephanie PuGuest Service Manager

8/10 – Goed

Brian

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Stephanie op 12 apr 2024
Dear Brian, Thank you so much for taking the time to share your positive experience with us. We look forward to welcoming you back on your next visit. Best regards, Stephanie PuGuest Service Manager

8/10 – Goed

Paul, Blackburn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well positioned period hotel. Ideal for the city centre.
1 nacht verbleven in april 2024
Reactie van Stephanie op 8 apr 2024
Dear Paul,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are glad to see you enjoyed hotel's convenient location. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager

6/10 – Redelijk

Hakim

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen
Historic building
1 nacht verbleven in april 2024
Reactie van Stephanie op 5 apr 2024
Dear Hakim, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stepphanie Pu, Guest Service Manager

10/10 – Uitstekend

Kyle

1 nacht verbleven in maart 2024
Reactie van Stephanie op 14 apr 2024
Dear Kyle, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. We look forward to welcoming you back on your next visit. Kind RegardsStephanie Pu Guest Service Manager

6/10 – Redelijk

Joanne

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Stephanie op 25 mrt 2024
Dear Joanne, We appreciate you dedicating time to provide feedback on your recent stay. Your insights are genuinely valued, and we thank you for sharing your thoughts. Your choice of The Met Hotel is highly appreciated, and we are committed to making your next stay a more satisfying experience. Thank you once again for sharing your feedback with us.Best regards, Stephanie Pu Guest Service Manager

10/10 – Uitstekend

Rachel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its quite noticably noisy from floor above when movement. But worst thing is scaffolding covering the building so i couldnt find it!!
1 nacht verbleven in maart 2024
Reactie van Stephanie op 24 mrt 2024
Dear Rachel,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience was disturbed by noises and scaffolding, and we sincerely apologise for any inconvenience you may have encountered. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager

8/10 – Goed

Rune

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Stephanie op 24 mrt 2024
Dear Rune, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. We look forward to welcoming you back on your next visit. Best regards, Stephanie PuGuest Service Manager

8/10 – Goed

Justine

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were able to check in early and reception staff were friendly and helpful
1 nacht verbleven in maart 2024
Reactie van Stephanie op 4 mrt 2024
Dear Justine, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel and services. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards,Stephanie Pu Guest Service Manager

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently situated hotel in the centre of Leeds in a glamorous older building full of character and charm. The staff thoughtfully switched my room to one on a higher floor due to a function as I was leaving early in the morning to catch a flight, and also offered me coffee in the morning due to a pre-breakfast departure. Would definitely recommend to anyone looking for a characterful and affordable hotel with polite and considerate staff, my only regret was being unable to make use of the room for the whole night! Hotel is also conveniently located directly behind airport bus stop.
1 nacht verbleven in februari 2024
Reactie van Stephanie op 2 mrt 2024
Dear Jordan, We greatly appreciate you sharing your delightful experience with us! It brings us immense joy to learn that your time at The Met Hotel was enjoyable. The dedicated efforts of our team to deliver exceptional service are fuelled by moments like these, where we exceed your expectations. Anticipating your return, we eagerly await the opportunity to welcome you back on your next visit. Thank you for choosing The Met Hotel!Best regards, Stephanie Pu,Guest Service Manager

4/10 – Matig

David

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was having extensive work being done the hotel was wrapped in scaffolding The hotel tried to put myself and my wife in separate single rooms although we had book a twin bedroom and told us their were no other rooms available We did however end up in a double bedroom after complaining (just not good enough) No discount offer for poor standards and service
1 nacht verbleven in februari 2024
Reactie van Stephanie op 28 feb 2024
Dear David, We sincerely apologize for any inconveniences you experienced during your stay with us, and we appreciate your honest feedback. We take your concerns seriously and will address them promptly to ensure a better experience for future guests. We value your input as it helps us identify areas for improvement. Please be assured that your feedback had been shared with our team, and we will take appropriate measures to address the issues you mentioned. We have also messaged you via the platform for further information provided. We look forward for your response. We once again apologize for falling short of your expectations and hope to have the opportunity to regain your trust in the future.Best regards, Stephanie Pu, Guest Service Manager

10/10 – Uitstekend

Mrs Kay

Reisde met partner
It’s in a great position for the railway 2 min walk and the centre 5 min walk great
1 nacht verbleven in februari 2024
Reactie van Stephanie op 19 feb 2024
Dear Mrs. Kay, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager

10/10 – Uitstekend

Carrie-ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Stephanie op 19 feb 2024
Dear Carrie-ann, We appreciate you dedicating time to provide feedback on your recent stay. Your insights are genuinely valued, and we thank you for sharing your thoughts. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager

6/10 – Redelijk

Jessica

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Bathroom very tired. Plug in sink wouldn’t pull up to allow water to drain away. Ended up removing plug
1 nacht verbleven in februari 2024
Reactie van Stephanie op 15 feb 2024
Dear Jessica,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to maintenance for further review. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards,Yulin Pu Guest Service Manager

4/10 – Matig

Jo

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Light from construction lights shining directly into bed - even with curtains closed
Mould
Not sure what this is but it looks awful and unclean
2 nachten verbleven in januari 2024
Reactie van Stephanie op 31 jan 2024
Dear Jo, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to housekeeping and maintenance departments with pictures provided for further review. We also wanted to inform you that our hotel is committed to continuous improvement, and we are excited to share that a refurbishment is planned for later this year. We appreciate your understanding and patience as we work towards creating an even more comfortable and enjoyable environment for our valued guests. Thank you for your feedback, and we look forward to welcoming you back after the completion of our refurbishment.Kind Regards, Stephanie Pu Guest Service Manager

10/10 – Uitstekend

Stuart

1 nacht verbleven in januari 2024
Reactie van Stephanie op 24 mrt 2024
Dear Stuart, We greatly appreciate you sharing your delightful experience with us! It brings us immense joy to learn that your time at The Met Hotel was enjoyable. Anticipating your return, we eagerly await the opportunity to welcome you back on your next visit. Thank you for choosing The Met Hotel!Kind Regards Stephanie PuGuest Service Manager

2/10 – Ontzettend slecht

Stephen

Zakenreiziger
Negatief: Personeel en service
Early unexpected start
Arrived to check into the hotel at 6.30pm therefore not at a time you would expect to be busy. Took over 20mins to check in. 2 people at reception dealing with the person in front. When I finally made it to my room it was chean and tidy and given the time obviously dark outside. Quick shower, into a tux and out the door. 7.30 am the banging on the scaffolding outside my window started. This wouldn't have been ideal if I had been warned about the early morning wake up call on check in. However I was not told there work was taking place outside my room. Disappointing experience in general.
1 nacht verbleven in januari 2024
Reactie van Stephanie op 27 jan 2024
Dear Stephen,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered, especially about the noises. We have addressed your feedback about scaffolding to management for further review a building work should start after 8am and thank you for letting us aware. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards,Stephanie PuGuest Service Manager

6/10 – Redelijk

Matt

Zakenreiziger
Positief: Netheid, personeel en service
Good location but tired rooms
Hotel is in a good location but is an older hotel with creaky floors and old room fixtures. Only there for one night but the room was so hot and ended up having to leave the window open all night. Although old and tired fittings the bed itself was comfortable but would suggest there are much nicer hotels in Leeds for the same price.
1 nacht verbleven in januari 2024
Reactie van Stephanie op 25 jan 2024
Dear Matt,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to management for further review. We also wanted to inform you that our hotel is committed to continuous improvement, and we are excited to share that a refurbishment is planned for later this year. Thank you for your feedback, and we look forward to welcoming you back after the completion of our refurbishment.Best regards, Stephanie PuGuest Service Manager

10/10 – Uitstekend

DEBRA

1 nacht verbleven in januari 2024
Reactie van Stephanie op 24 jan 2024
Dear Debra, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu, Guest Service Manager

8/10 – Goed

Peter

Positief: Netheid, personeel en service en comfort kamer
great stay staff cant do enough for you
stayed at the met for the third time staff are amazing and go out of there way to help . order room service at 3 am 15 min later it was there , bar 2am service was fast . chrck in was smooth and easy. we were on the 5th floor this floor isnt to the standard of the ret of the hotel as it is under referb still very nice but not as good as first flooor , over all as always great stay and will be back in the comming weeks .
1 nacht verbleven in januari 2024
Reactie van Stephanie op 20 jan 2024
Dear Peter,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie PuGuest Service Manager

10/10 – Uitstekend

Neil

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend in leeds
2 nachten verbleven in januari 2024
Reactie van Stephanie op 20 jan 2024
Dear Neil, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. Best Regards, Stephanie Pu Guest Service Manager

8/10 – Goed

Sean

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Met hotel
Really nice hotel with a great location
1 nacht verbleven in januari 2024
Reactie van Stephanie op 19 jan 2024
Dear Sean, Thank you so much for taking the time to share your positive experience with us! We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Service Manager

8/10 – Goed

Jane

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Stephanie op 19 jan 2024
Dear Jane, Thank you so much for taking the time to share your positive experience with us! We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Guest Service Manager

2/10 – Ontzettend slecht

Emily

Zakenreiziger
No signal poor internet
Ive been working in leeds from this hotel and have only just discovered co workers have been trying to contact me via phone calls to my mobile and the calls werent coming through. Im with EE a very reliable network and i have the latest samsung. Very disappointing. Ive lost time and money over the lack of signal
1 nacht verbleven in januari 2024
Reactie van Stephanie op 16 jan 2024
Dear Emily, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to management for further review. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie Pu, Guest Service Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel
I enjoyed my stay here. The location was great - only a couple of minutes from the train station. I was upgraded into a King room which was very comfortable and had everything I needed. There was lots of little touches that made the room great to stay in. Staff were lovely and very professional. Some of the room could do with a little updating to improve the condition, but overall the room was exactly what I needed and I have booked to stay here again on my next work trip to Leeds.
1 nacht verbleven in januari 2024
Reactie van Stephanie op 13 jan 2024
Dear guest, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Guest Service Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel
Lovely hotel, very convenient and comfortable. Great toiletries in the bathroom, made it fell very luxurious.
2 nachten verbleven in januari 2024
Reactie van Stephanie op 13 jan 2024
Dear guest, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Stephanie Pu Guest Service Manager

10/10 – Uitstekend

Zoe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Stephanie op 13 jan 2024
Dear Zoe,Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. Best Regards, Stephanie Pu Guest Service Manager

6/10 – Redelijk

a

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Poky met hotel
Room or I should say micro room bathroom only 800 mm wide so shower tiny to get to the toilet you need to be flexible . Bed ok and room clean however carpet has see better days maybe 20 years past .tv didn’t work .huge gap under door so light is seen all night however room was £100 a night should I expect more
1 nacht verbleven in januari 2024
Reactie van Stephanie op 13 jan 2024
Dear guest, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to housekeeping and maintenance departments for further review. We look forward to the opportunity to welcome you back in the future. Thank you once again for choosing The Met Hotel and sharing your thoughts with us. Best regards, Stephanie Pu Guest Service Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Stephanie op 8 jan 2024
Dear Guest, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit.Best regards, Stephanie, Guest Service Manager

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel stayed one night using their on sight parking . On arrival we parked the car and checked in . There was a £20 charge for parking which we were aware of when we booked but on arrival we were given this for free . Friendly staff on reception and a spacious and comfortable room . Highly recommend !! ⭐️
1 nacht verbleven in januari 2024
Reactie van Stephanie op 8 jan 2024
Dear Elizabeth, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit.Best regards, Stephanie, Guest Service Manager

2/10 – Ontzettend slecht

Adam

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor at best
Poor stay, fire alarms went off for two hours and stood in the street in the rain from 7:30-9:30pm … went into bar and water was coming through ceiling on to light fittings and no one even bothered to turn the electric off. Total fire hazard and putting a bucket underneath isn’t going to help
1 nacht verbleven in januari 2024
Reactie van Stephanie op 31 jan 2024
Dear Adam, Thank you for taking the time to share your feedback about the recent stay with us. We truly appreciate your valuable comments and insights. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologise for any inconvenience you may have encountered. Your concerns have been shared to management for further review. We also wanted to inform you that our hotel is committed to continuous improvement, and we are excited to share that a refurbishment is planned for later this year. This initiative aims to enhance our facilities and overall guest experience. We also wanted to inform you that our hotel is committed to continuous improvement, and we are excited to share that a refurbishment is planned for later this year. This initiative aims to enhance our facilities and overall guest experience. Best Regards, Stephanie Pu Guest Service Manager

10/10 – Uitstekend

EZE

Positief: Netheid, personeel en service
2 nachten verbleven in december 2023
Reactie van Stephanie op 4 jan 2024
Dear Eze, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. We look forward to welcoming you back on your next visit. Best regards,Yulin PuGuest Service Manager

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place to stay in, staff were friendly
1 nacht verbleven in december 2023
Reactie van Stephanie op 4 jan 2024
Dear Victoria, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. We look forward to welcoming you back on your next visit. Best regards, Yulin PuGuest Service Manager

10/10 – Uitstekend

Tina

2 nachten verbleven in december 2023
Reactie van Stephanie op 4 jan 2024
Dear Tina, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Yulin PuGuest Service Manager

10/10 – Uitstekend

Ryan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Stephanie op 4 jan 2024
Dear Ryan,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Yulin PuGuest Service Manager

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Stephanie op 4 jan 2024
Dear Lisa, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at The Met Hotel. Our team takes great pride in providing exceptional service, and it is truly rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. Best regards, Yulin PuGuest Service Manager

6/10 – Redelijk

Paul

Positief: Netheid, personeel en service
Very dated
Arrived at the Met after a long journey checked in the hotel is really dated and could bo with a bit of modernising new radiator in bathroom to keep your leg warm when visiting the toilet then went down to the bar about 4pm nobody had stocked it up from night before so we left to find somewhere with a little variety to drink so a bad start The restaurant was also dated but the food made up for the lack of sparkle in the room
2 nachten verbleven in december 2023
Reactie van The Met Hotel op 11 dec 2023
Dear Paul, Thank you for taking the time to provide us with feedback for your recent stay.