My wife and I unexpectedly arrived 2 hours late (4am), and the staff waited up for us which was nice. We booked a deluxe room but we were actually upgraded to a 3 bedroom villa, shared with a family member who had also originally booked a deluxe room. The third bedroom downstairs, which was a double, appeared off limits so we were assigned the room with 2 single beds. We asked to be moved to one with a double bed so we were all moved to a different villa down the very back of the hotel. Our new room had dirty linen, and when we pulled the sheets back, there were a heap of dead mosquitoes. I'm unsure how long this room had been vacant for. After this and a heap of construction noise we asked to go back to our original villa and swapped the double room with the family member sharing with us. Again, the linen appeared dirty but perhaps it was just old and stained. The open air bathroom and living areas were full of mosquitoes (fully expected being the climate that it is). The hotel gave us some coils which was nice of them, but we bought more anyway. Breakfast was great - just a simple buffet and omelettes, nasi goreng, mie goreng etc were cooked upon request. Overall the hotel is a nice traditional reprieve from the westernised influence that is steadily (and sadly) taking over Kuta and Legian districts. However, it is clear the hotel has not been maintained for many years which is a real shame. The staff are wonderful.