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Beoordelingen van Candlewood Suites Lexington Medical District, an IHG Hotel

2.5 out of 5
Candlewood Suites Lexington Medical District, an IHG Hotel
501 Waller Avenue, Lexington, KY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 244 van 337 beoordelingen" "
Gastenscore: 8 - Goed. 60 van 337 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 337 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 337 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 337 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Bridget

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed for 2 nights just passing thru Lexington. Front desk staff during all shifts were VERY friendly and efficient. The room was VERY clean. Bed was comfortable, good bedding. Provided kitchen supplies were good quality. Water pressure was good....just pre plan for your shower and start water approx 15 minutes before you need to get in and you will have plenty of hot water. Coffee in the morning was good. Safe area, easy parking. Prefect for our short trip but I would definitely recommend for long term stay.
2 nachten verbleven in mei 2024
Reactie van Madison op 19 mei 2024
Hi Bridget, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 – Uitstekend

Erin

1 nacht verbleven in mei 2024

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in
1 nacht verbleven in april 2024
Reactie van Brenda op 1 mei 2024
Thank you for taking the time to share your feedback with us. We look forward to having you as a guest again, soon.

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
2 nachten verbleven in april 2024
Reactie van Brenda op 1 mei 2024
Thank you for taking the time to share your feedback with us. We hope to have you as a guest again, soon.

8/10 – Goed

Michelle

2 nachten verbleven in april 2024
Reactie van Madison op 19 mei 2024
Hello Michelle, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not feel like a hotel. Very spacious. Will definitely stay again.
1 nacht verbleven in april 2024
Reactie van Adrianna op 22 apr 2024
Hi Michael,I would like to start by thanking you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay
1 nacht verbleven in april 2024
Reactie van Adrianna op 22 apr 2024
Hi Jane,I would like to start by thanking you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

8/10 – Goed

Joseph

1 nacht verbleven in april 2024
Reactie van Madison op 19 mei 2024
Hi Joseph, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!Thank you

10/10 – Uitstekend

Michael

2 nachten verbleven in april 2024
Reactie van Madison op 19 mei 2024
Hello Michael, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with feedback. We hope to see you again soon!

2/10 – Ontzettend slecht

Kristina

1 nacht verbleven in maart 2024
Reactie van Adrianna op 23 apr 2024
Hi Kristina,I would like to start by apologizing for your experience during your stay. We appreciate you taking the time to provide us with feedback. We take feedback such as yours very seriously and use it to coach our team We hope you give us another chance and decide to stay with us again.

10/10 – Uitstekend

Mandy, New Palestine

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to campus
2 nachten verbleven in april 2024
Reactie van Adrianna op 8 apr 2024
Hello Bethany,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 – Uitstekend

Bethany

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great budget property
1 nacht verbleven in maart 2024
Reactie van Adrianna op 8 apr 2024
Hello Bethany,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 – Uitstekend

Jill

1 nacht verbleven in april 2024
Reactie van Adrianna op 8 apr 2024
Hello jill,Thank you for taking the time to provide us with feedback. We hope to see you again soon!

10/10 – Uitstekend

Robbie

Positief: Staat van de accommodatie en faciliteiten
Like new facilities.
1 nacht verbleven in april 2024
Reactie van Adrianna op 8 apr 2024
Hello Robbie,Thank you for taking the time to provide us with feedback, we hope to see you again soon!

10/10 – Uitstekend

Big V &

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Adrianna op 8 apr 2024
Hi,Thank you for taking the time to provide feedback, we hope to see you again soon.

10/10 – Uitstekend

Thomas

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and accomodating. Room was clean and restful.
1 nacht verbleven in maart 2024
Reactie van Madison op 3 apr 2024
Hello Thomas, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback.

10/10 – Uitstekend

Janet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Madison op 3 apr 2024
Hi Janet, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 – Uitstekend

Brenda

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Close to University of Kentucky
1 nacht verbleven in maart 2024
Reactie van Madison op 1 apr 2024
Hello Brenda, Thank you for your recent stay with us. I would like to thank you for taking the time to provide us with your feedback. We hope to see you again soon! Thank you

4/10 – Matig

Jennifer

Reisde met familie
Positief: Netheid
The hotel was VERY noisy. Every time the people upstairs showered or flushed it sounded like it was raining in our room. When the people upstairs were moving around it sounded like our ceiling might cave in. One night at 1:30 am the fire alarm went off -false alarm. In the parking lot outside our window there was a faulty light that flickered all night. On the plus side, the staff was very pleasant the few times we interacted with them. And the location was convenient to UK for us.
3 nachten verbleven in maart 2024
Reactie van Madison op 1 apr 2024
Hello Jennifer, I would like to thank you for recent stay with us. We apologize for the noise issues experienced during your stay with us. We will have the light you referred to fixed as soon as possible. We hope to have the opportunity to have you as a guest again so that we can earn back your trust and show you that we value every guests opinion. We appreciate your feedback.Thank you

6/10 – Redelijk

Steve

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was a little unhappy with the ants in the bath room and on counter and the fire alarm going off 2 diffrent times in middle night to be told it was a false alarm
1 nacht verbleven in maart 2024
Reactie van Madison op 1 apr 2024
Hello Steve, I would like to thank you for your recent stay with us. I do apologize for the issues experienced during your stay with us. We will inspect the room you stayed in & get this taken care of right away. Thank you

10/10 – Uitstekend

joanna

Positief: Staat van de accommodatie en faciliteiten
Clean and quiet.
2 nachten verbleven in maart 2024
Reactie van Madison op 1 apr 2024
Hi Joanna, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon. Thank youMadison

10/10 – Uitstekend

Sheila

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One night stay to visit UofK. Clean, efficient and convenient.
1 nacht verbleven in maart 2024
Reactie van Madison op 1 apr 2024
Hi Shelia, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 – Uitstekend

Curtis, Leicester

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean hotel. Bed was comfy.
1 nacht verbleven in maart 2024
Reactie van Madison op 1 apr 2024
Hi Curtis, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 – Uitstekend

Jodi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
loved that use of the laundry room was no extra charge Very comfy bed/pillows Nice Room, very clean Very good coffee in the morning in the lobby 5 stars!
1 nacht verbleven in maart 2024
Reactie van Madison op 1 apr 2024
Hi Jodi, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Madison op 1 apr 2024
Hi Patricia, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

2/10 – Ontzettend slecht

Kiara

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Roaches.
1 nacht verbleven in maart 2024
Reactie van Madison op 17 mrt 2024
Hello Kiara, I would like to apologize for the inconvenience experienced during your stay with us. We have dealt with this situation. However, we hope to have the pleasure of serving you again in the future for a much better experience.

10/10 – Uitstekend

Amber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always enjoy this hotel
1 nacht verbleven in maart 2024
Reactie van Brenda op 1 mei 2024
Thank you for taking the time to share your feedback with us. We hope to have you as a guest again, soon.

10/10 – Uitstekend

diamond

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place would stay again
1 nacht verbleven in maart 2024
Reactie van Madison op 17 mrt 2024
Hello Diamond, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 – Uitstekend

Saul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great!
2 nachten verbleven in maart 2024
Reactie van Brenda op 14 mrt 2024
SaulThank you for sharing your experience.

10/10 – Uitstekend

Paige

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Brenda op 14 mrt 2024
Paige,Thank you for taking the time to do a review. We are very happy you enjoyed your stay with us and look forward to having you as a guest again, soon.

10/10 – Uitstekend

Norman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay. Very clean.
1 nacht verbleven in maart 2024
Reactie van Brenda op 14 mrt 2024
Norman,Thank you for taking your time to share your feedback with us. We hope to have you as a guest again, soon.

10/10 – Uitstekend

anna, Naperville

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Madison op 4 mrt 2024
Hi Anna, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 – Uitstekend

Jesse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It looks new and the staff was great. The room was clean and roomy.
2 nachten verbleven in februari 2024
Reactie van Madison op 28 feb 2024
Hello Jesse, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!Thank you

8/10 – Goed

Amber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
How big the rooms are
1 nacht verbleven in februari 2024
Reactie van Madison op 28 feb 2024
Hi Amber, Thank you for your recent stay with us! We appreciate you taking the time to leave us a review! Hopefully we see you again soon. Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Voorzieningen
Very nice, clean room. The kitchenette was very useful.
7 nachten verbleven in februari 2024
Reactie van Madison op 28 feb 2024
Hi Marissa, I would like to thank you for your recent stay with us! We appreciate the feedback. We are so happy you enjoyed our kitchenette. Hopefully we see you again soon!

10/10 – Uitstekend

Mary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Liver that “C” word trip 4.
Another trip to the University of Kentucky Medical Clinic, have found this to be a great place to stay. Very friendly and helpful staff.
1 nacht verbleven in februari 2024
Reactie van Madison op 28 feb 2024
Hello Mary, I would like to thank you for your recent stay with us & for taking the time to provide us with your feedback! Hopefully we see you again soon!Thank you

10/10 – Uitstekend

Kathy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room
1 nacht verbleven in februari 2024
Reactie van Brenda op 1 mrt 2024
Kathy,Thank you for taking the time to review our property. We are glad you enjoyed your stay.

8/10 – Goed

Brenda

Positief: Netheid, personeel en service
Location is great to access UK but walls are super thin.
2 nachten verbleven in februari 2024
Reactie van Madison op 1 mrt 2024
Hello Brenda, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was really clean and equipped perfectly! Will be staying here again. The staff was extremely helpful and nice during check in and out.
1 nacht verbleven in februari 2024
Reactie van Madison op 1 mrt 2024
Hi John, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We look forward to seeing you again!

4/10 – Matig

Amber

Reisde met partner
Positief: Netheid
I was highly disappointed this trip. There was someone bouncing a basketball against the wall in the room above us until almost 11p. We never could get hot water out of the bathroom sink and when taking a shower the next morning there was barely water pressure or any hot water. It was luke warm at best.
1 nacht verbleven in februari 2024
Reactie van Madison op 28 feb 2024
Hi Amber, I would like to start by apologizing for the inconvenience you experienced with noise/water during your stay. We appreciate the feedback and hope to see you stay with us again so we can provide you with better experience.

10/10 – Uitstekend

Judy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Madison op 1 mrt 2024
Hello Judy, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 – Uitstekend

Dariahn

2 nachten verbleven in februari 2024
Reactie van Madison op 1 mrt 2024
Hi Dariahn, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

10/10 – Uitstekend

Gregory, Kearney

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice staff - clean - price affordable
2 nachten verbleven in januari 2024
Reactie van Madison op 1 mrt 2024
Hello Gregory, I would like to thank you for your recent stay with us. We greatly appreciate you taking the time to provide us with your feedback. We hope to see you again soon!

8/10 – Goed

Amber

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Several areas in the room stained. Front door staff very monotone and not friendly.
1 nacht verbleven in januari 2024
Reactie van Madison op 4 mrt 2024
Hi Amber, I would like to start by apologizing about the inconvenience experienced during your stay with us. This is not the experience we want you to have. We hope to have the opportunity to serve you again.

8/10 – Goed

Nancy A

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hot water was an issue…other than that…great stay!!
1 nacht verbleven in januari 2024
Reactie van Madison op 4 mrt 2024
Hi Nancy, I would like to thank you for your recent stay with us. I apologize for the issues you had with your hot water. We hope to see you again for a much better experience.

10/10 – Uitstekend

Audra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Madison op 4 mrt 2024
Hi Audra, I would like to thank you for your recent stay with us. We appreciate your taking the time to provide us with your feedback. We hope to see you again soon!

10/10 – Uitstekend

stan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Madison op 4 mrt 2024
Hi Stan, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon.

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
New, clean and friendly
Newer hotel, very friendly staff. Clean and comfortable and very roomy. Love the full kitchens at Candlewood.
2 nachten verbleven in december 2023
Reactie van Adrianna op 12 jan 2024
Dear Andrew,Thank you for taking the time to share feedback. We are glad to see you had a good experience staying with us and we hope to see you again

8/10 – Goed

Kaitlynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love itttt
1 nacht verbleven in december 2023
Reactie van Adrianna op 12 jan 2024
Hello Kaitlynn, Thank you for sharing your feedback, we are so glad to see you had a good experience and we hope to see you again.

10/10 – Uitstekend

Stacy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Madison op 4 mrt 2024
Hi Stacy, I would like to thank you for your recent stay with us. We appreciate you taking the time to provide us with your feedback. We hope to see you again soon!