4/10 – Matig
Justin
Reisde met familie
11 okt 2025
Review: Disappointing Stay Despite Great Location and Friendly Staff
The location of this villa was excellent — close to everything we wanted to see and do, and the staff were consistently kind, friendly, and helpful throughout our stay. Unfortunately, that’s where the positives end.
The villa itself was extremely outdated, which we expected, but the level of cleanliness and upkeep was far below acceptable standards for the price point. The carpets and furniture were heavily stained and looked like they hadn’t been properly cleaned in years. The bathrooms had no ventilation, resulting in a constant musty, damp smell, and there was visible paint chipping below the tub from what appeared to be long-term water damage. The spare room’s air conditioning barely functioned, and the hot water heater was so small that our family of five ran out of hot water continuously.
The sliding glass and screen doors on the balcony were difficult to open and close, and overall, the villa just didn’t feel clean or well maintained. For the amount charged per night, the condition of the unit was extremely disappointing and not reflective of the quality we expected.
The shared Outrigger pools were a huge plus and helped salvage our trip, but note that access does not include the Outrigger gym. It’s also worth mentioning that some of these villas are privately owned and may have been remodeled — so your experience could vary depending on which unit you get. However, it’s really a gamble, and in my
Justin
4 nachten verbleven in oktober 2025