4 buitenzwembaden, parasols voor strand/zwembad

Beoordelingen van OUTRIGGER Kauaʻi Beach Resort & Spa

4 out of 5
OUTRIGGER Kauaʻi Beach Resort & Spa
4331 Kauai Beach Dr, Lihue, HI

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 444 van 1006 beoordelingen" "
Gastenscore: 8 - Goed. 266 van 1006 beoordelingen" "
Gastenscore: 6 - Redelijk. 165 van 1006 beoordelingen" "
Gastenscore: 4 - Matig. 80 van 1006 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 51 van 1006 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Su

Reisde met familie
Negatief: Personeel en service
Staff was pretty rude - they initially gave us a room that wasn't cleaned at all, with pillows and comforter strewn about and then gave us a room with a completely obstructed view of the ocean (construction blockage). Overall, would not recommend.
1 nacht verbleven in mei 2024
Reactie van Jodi op 28 mei 2024
Aloha Su,Mahalo for taking the time to share your honest feedback, Ms. Wang. We are sorry to hear your stay did not meet up to your expectations. We always strive to provide exceptional hospitality to all of our guests, and we truly apologize for your experience.Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa,Jodi Hashimoto

10/10 – Uitstekend

Sonal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As expected. Well located. Nice clean and large room. Good and mellow staff. Beach was very nice. The pools were not too crowded and one had a slide!
4 nachten verbleven in mei 2024
Reactie van Moani op 28 mei 2024
We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures The Garden Isle has to offer. Mahalo Nui Loa!

10/10 – Uitstekend

Jaylene

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is very convenient from the airport. Property is beautiful. I’ve stayed here 3 times and it doesn’t disappoint.
4 nachten verbleven in mei 2024
Reactie van Jodi op 27 mei 2024
Aloha Jaylene,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi

10/10 – Uitstekend

Cindy, New Hartford

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is excellent throughout the property. The pools are great. The workout facility needs an upgrade, but was glad there was one on the property. Happy hour is good especially since it is available twice a day. Once at the outdoor bar and again at the inside bar. We would definitely stay at the Outrigger again.
7 nachten verbleven in mei 2024
Reactie van Jodi op 27 mei 2024
Aloha Cindy,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Hashimoto

10/10 – Uitstekend

victor

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place is nice clean family friendly perfect location
6 nachten verbleven in mei 2024
Reactie van Moani op 26 mei 2024
We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you and your Ohana (family) enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely
2 nachten verbleven in mei 2024
Reactie van Moani op 26 mei 2024
Mahalo for taking the time to share your recent experience at Outrigger Kauai Beach Resort and Spa. We are delighted to know you enjoyed your time at the resort and we hope you were able to enjoy & take in the Garden Isle', until next time!Me ke aloha pumehana(with warm regards)

6/10 – Redelijk

Monique

Reisde met familie
The property is a bit expensive for what it is..
7 nachten verbleven in mei 2024
Reactie van Moani op 25 mei 2024
Mahalo for taking the time to share your recent experience at Outrigger Kauai Beach Resort and Spa. Your feedback is a great tool for us to identify and improve on the areas you have mentioned. We hope that you will give us the privilege to serve you in the future. Mahalo Nui Loa!

2/10 – Ontzettend slecht

Amir

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible room. Everything rusted and old.
2 nachten verbleven in mei 2024
Reactie van Moani op 25 mei 2024
Mahalo for staying at Outrigger Kauai Beach Resort & Spa and providing your valuable feedback. We apologize for the service failures you experienced. Your constructive feedback is a great tool for us to identify and improve on the areas of the facility you have mentioned. It is our sincere optimism to provide a much better experience on your next visit. Mahalo Nui Loa!

10/10 – Uitstekend

Cynthia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property
1 nacht verbleven in mei 2024
Reactie van Moani op 25 mei 2024
We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

8/10 – Goed

James A

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the location and the resort grounds were beautiful
6 nachten verbleven in maart 2024
Reactie van Moani op 25 mei 2024
We truly appreciate you taking the time to share your feedback regarding your recent stay. We are happy to know you enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer. Me ke aloha pumehana(With warm regards)

10/10 – Uitstekend

Dominic

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome place. Great pools even with a long water slide. Right on the beach with wonderful views. Only 10 minutes from the airport (but no noise from planes). Lovely landscaping. friendly and helpful staff. immaculately clean.
1 nacht verbleven in mei 2024
Reactie van Moani op 25 mei 2024
We appreciate you taking the time to share your kind feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer! Me ke aloha pumehana(With warm regards)

8/10 – Goed

Alex

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We just stayed there for our 5th time since 2016 and we have always loved it. The rooms and buildings are dated but that has always been fine with me since the location, pools, live music, staff and beach access has always been so good. Unfortunately, they no longer have the local musicians playing poolside daily anymore and the vibe just isn't the same. Relaxing in your room is tough because none of the door closers to the rooms work so all you hear is the slamming of doors (something that has been the case during every stay) since apparently most people can't be bothered to stop it. The breakfast buffet is an absolute joke for $35. The rest of the food is just okay as it is inconsistent in quality/portion/presentation but also very pricey. The staff are all nice, hardworking people and it is just the greed of the owners that detract from the place.
10 nachten verbleven in april 2024
Reactie van Jodi op 23 mei 2024
Aloha Alex,Mahalo for taking the time to share your honest feedback. We are sorry to hear your stay did not meet up to your expectations. We always strive to provide exceptional hospitality to all of our guests, and we truly apologize for your experience. Our resort will be undergoing property upgrades the later part of this year which will be addressing your concerns. Again, we appreciate your honesty and should travel bring you back to Kauai we hope to share our hospitality with you once again.Mahalo Nui Loa,Jodi Hashimoto

6/10 – Redelijk

Zach

Positief: Staat van de accommodatie en faciliteiten
7 nachten verbleven in mei 2024
Reactie van Moani op 22 mei 2024
[Friday 4:21 PM] Glenda AlayvillaMahalo for staying at Outrigger Kauai Beach Resort & Spa and providing your valuable feedback. We apologize for the service failures you experienced. Our hosts strive to provide a warm and welcoming home to all of our guest and we have addressed your specific comments to our team. Your constructive feedback is a great tool for us to identify and improve on the areas you have mentioned. It is our sincere optimism to provide a much better experience on your next visit. Mahalo Nui Loa!

8/10 – Goed

Cesario

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was nice and spacious. However due to unforseen conditions with the weather, the power went out for a bit and the room did get a little hot while we waited. The staff were hospitable and friendly.
2 nachten verbleven in mei 2024
Reactie van Glenda op 20 mei 2024
Aloha Cesario,Mahalo for taking the time to provide valuable feedback from your recent stay. We truly apologize for any inconvenience the power outage may have caused. It is our sincere optimism to provide you with a much better experience on your next visit. Until next time, Mahalo Nui Loa!

10/10 – Uitstekend

Addiel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Second time coming here within a year. Absolutely love this place. Amazing staff and great location
2 nachten verbleven in mei 2024
Reactie van Moani op 25 mei 2024
We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property.
3 nachten verbleven in mei 2024
Reactie van Jodi op 19 mei 2024
Aloha Rebecca,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

8/10 – Goed

Bruce

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The sunsets we Awesome to watch from my room and even better from the beach front. We had a amazing time and we will visit again.
3 nachten verbleven in april 2024
Reactie van CS op 16 mei 2024
Aloha,Thank you for choosing to stay at the OUTRIGGER Kauai Beach Resort and Spa. We are glad that you had an amazing time, and we look forward to seeing you again. Mahalo

10/10 – Uitstekend

Sandra, SYLMAR

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, valet & front desk very helpful & professional Rooms, clean & spacious.
6 nachten verbleven in mei 2024
Reactie van Moani op 14 mei 2024
Aloha, thank you for staying with us! Your kind feedback is greatly appreciated. We are glad we can offer a comfortable and relaxing stay for you. Me ke aloha pumehana(With warm regards)

10/10 – Uitstekend

Arthur Ireneusz, Red Deer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank You Kindly for the staff's hospitality and friendliness . My wife and I enjoyed spending our vacation in Kauai .
10 nachten verbleven in april 2024
Reactie van Moani op 14 mei 2024
Aloha, thank you so much for staying with us! Apologies for the late response, we are so glad both you and your wife enjoyed your stay here at Outrigger. We truly hope to welcome you back with open Aloha!Me ke aloha pumehana(With warm regards)

8/10 – Goed

Aaron

Positief: Netheid, staat van de accommodatie en faciliteiten
Need to upgrade rooms
5 nachten verbleven in mei 2024
Reactie van Moani op 14 mei 2024
Aloha, thank you for staying with us! We are glad it looks like you enjoyed your stay and thank you for addressing the issue! We truly apologize for any inconvenience you have encountered, your feedback is sincerely appreciated. Me ke aloha pumehana(With warm regards)

8/10 – Goed

Robert, Stockton

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dining options minimal. Plus’s are the beach area, pools, mostly friendly/ helpful staff.
4 nachten verbleven in mei 2024
Reactie van Moani op 11 mei 2024
Aloha, thank you for staying with us! We are glad it looks like you enjoyed your stay. We truly apologize if at any point in time you were met with any inconvenience. We hope to welcome you back.Mahalo!

8/10 – Goed

Elowyn Abigail

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a very nice resort to stay at.
5 nachten verbleven in april 2024
Reactie van Moani op 11 mei 2024
Aloha, thank you for staying with us! We are glad it looks like you enjoyed your stay, we hope to welcome you back again!Me ke aloha pumehana(With warm regards)

10/10 – Uitstekend

Carla

Positief: Personeel en service
10 nachten verbleven in april 2024
Reactie van Moani op 8 mei 2024
Aloha, thank you for staying with us, your feedback is kindly appreciated. We are glad it looks like you enjoyed your stay & do hope to welcome you back again.Me ke aloha pumehana(With warm regards)

8/10 – Goed

Timothy, Phoenix

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Resort was nice, but food very expensive! Beach was not swim friendly. Staff was excellent!!
7 nachten verbleven in april 2024
Reactie van Jodi op 6 mei 2024
Aloha Timothy,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa, Jodi Omo

6/10 – Redelijk

estee Lee, Spokane

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
It was limited dining and service was meh. Had to get a pool towel from valet. No room service available. Staff seemed like they were working short handed, which I understand fully. Housekeeping came by when they felt like it per day. It was kind of a boring resort.
4 nachten verbleven in maart 2024
Reactie van Jodi op 2 mei 2024
Aloha Estee Lee,Mahalo for taking the time to share your feedback, Estee Lee. We are sorry to hear your stay did not meet up to your expectations. We always strive to provide exceptional hospitality to all of our guests, and we truly apologize for your experience. Mahalo Nui Loa,Jodi Omo

4/10 – Matig

Christine

Reisde met partner
Negatief: Personeel en service, voorzieningen
I am not pleased about having to pay for parking when the parking gate was open the entire time. There was free in and out privileges. Why do we need to pay with the gate was always open. The afternoon employees at the front desk were not pleasant.
4 nachten verbleven in april 2024
Reactie van CS op 2 mei 2024
Aloha,Thank you for choosing to stay with us at the OUTRIGGER Kauai Beach Resort and Spa. We thank you for your feedback. Due to the floods that happened a couple of weeks ago, we had an issue with the gate, and it needed to get serviced. Every guest with a vehicle pays for parking. I'm very sorry that you feel that we took advantage of you. The gates have been fixed and back in operation.Mahalo

10/10 – Uitstekend

Tiffany

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
I had the best time and lovely service!
6 nachten verbleven in april 2024
Reactie van Jodi op 29 apr 2024
Aloha Tiffany, Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi

8/10 – Goed

Cindy

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I liked it was close to airport I didn’t like the loud fire alarm went off twice during my stay and it was very loud and took at least 25 minutes for it to stop I didn’t like the maid did not come everyday Shower leaked water on floor Staying one hour after check out is $25
7 nachten verbleven in april 2024
Reactie van Jodi op 29 apr 2024
Aloha Cindy,Mahalo for sharing your thoughtful feedback about your experience at Outrigger Kauai Beach Resort & Spa. We sincerely apologize for the service failure you experience. Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa!Jodi

6/10 – Redelijk

Florence

Reisde met partner
Room dated, bed very uncomfortable, bathroom cleanliness borderline. Staff not very welcoming. Jacuzzi very dirty and smelly. Good location.
4 nachten verbleven in april 2024
Reactie van Jodi op 29 apr 2024
Aloha Florence,Mahalo for sharing your thoughtful feedback about your experience at Outrigger Kauai Beach Resort & Spa. We sincerely apologize for the service failure you experience. Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa!Jodi

8/10 – Goed

NANCY, Toledo

Positief: Netheid, personeel en service
Negatief: Voorzieningen
1 nacht verbleven in april 2024
Reactie van Moani op 18 mei 2024
Aloha, thank you for staying with us! We are glad it looks like you enjoyed your stay although it could have been better! We truly apologize if there were any inconveniences that you met. Your feedback is kindly appreciated & hope to have the chance to welcome you back.Me ke aloha pumehana(With warm regards)

2/10 – Ontzettend slecht

RISA

4 nachten verbleven in april 2024
Reactie van CS op 16 mei 2024
Aloha,Thank your for choosing the OUTRIGGER Kauai Beach Resort and Spa.Mahalo

4/10 – Matig

Tiffany

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
When we arrived for our stay we were informed that we booked a deal that was for Kauai residents only. And if we wanted the room reserved for us, we would have to pay an additional $200 a night. No assistance offered. I was made to sit in the lobby at 10:30pm with my family while I checked prices and booked our same room through a third party, Expedia. The Customer service in this situation was appalling. And the promos completely misleading. Plus we had to pay daily for parking and the water slide was closed half the time.
5 nachten verbleven in april 2024
Reactie van Glenda op 25 apr 2024
Aloha Tiffany and Chris,Mahalo for taking the time to share your recent experience at OUTRIGGER Kauai Beach Resort and Spa. Upon reviewing your reservation, you initially made your reservation through the Kama'aina rate for Hawaii residents which requires a Hawaii State ID upon check in. As you were unable to provide a Hawaii ID, we could do for 1 of 2 options; 1. Amend the rate to our best available rate or 2. You could book another way, which in turn you made it through expedia. I also see that we refunded the initial deposit of 395.18 back to you upon booking your new reservation. All fees are stated on expedia's website to include the daily resort charge as well as our parking fee. As for our water slide, it is open daily with modified hours from 9AM-11AM and 1PM-3:30PM daily and until 4PM Friday-Sunday. It is our sincere optimism to provide a pleasant experience on your next visit, Aloha!

10/10 – Uitstekend

Daryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
close to Beach
3 nachten verbleven in april 2024
Reactie van Jodi op 23 apr 2024
Aloha Daryl, Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

10/10 – Uitstekend

MASAHIRO, PAIA

2 nachten verbleven in april 2024
Reactie van Moani op 14 mei 2024
Aloha, thank you so much for staying with us! We are glad it looks like you enjoyed your stay, we truly hope to have the hance to welcome you and Ohana (family) back.Me ke aloha pumehana(With warm regards)

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was so cute! I booked it because it was close to the airport and we had an early flight out… and loved it. Wish we could have stayed longer
1 nacht verbleven in april 2024
Reactie van Glenda op 21 apr 2024
Aloha Anna,We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

10/10 – Uitstekend

William Edgar, Dawson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was wonderful.
4 nachten verbleven in januari 2024
Reactie van Moani op 21 apr 2024
Aloha, thank you for staying with us! We are so glad you enjoyed your stay & would love to welcome you back. Your review is kindly appreciated, have a happy spring!Me ke aloha pumehana(With warm regards)

10/10 – Uitstekend

John Albert

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great experience and great view of the ocean
6 nachten verbleven in april 2024
Reactie van Glenda op 19 apr 2024
Aloha John Albert,Mahalo for taking the time to provide your feedback during your recent stay at OUTRIGGER Kauai Beach Resort and spa. We are delighted to know you had a great experience at the resort and we hope you were able to enjoy all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

6/10 – Redelijk

Monica Marie

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It was half nice, half yucky... Some parts were beautiful, some real dirty and dated.
3 nachten verbleven in april 2024
Reactie van Glenda op 19 apr 2024
Aloha Monica Marie,Mahalo for taking the time to share your recent experience at OUTRIGGER Kauai Beach Resort and Spa. Your feedback is a great tool for us to identify and improve on the areas you have mentioned. We hope that you will give us the privilege to serve you in the future. Mahalo Nui Loa!

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jodi op 17 apr 2024
Aloha Christopher, Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi

8/10 – Goed

Joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it right off the bat the airport was not a issue as far as noise and it backed right up to the ocean. I liked that it was on the east side and it was no more than a hr north or south to partake in any of the activities the island has to offer. Great kid friendly swimming area and a adult beverage dispensery near the pool had a blast would def go back.
5 nachten verbleven in april 2024
Reactie van Moani op 15 apr 2024
Aloha, thank you for staying with us! We are glad it looks like you have enjoyed your stay so far. Thank you for your kind feedback it is very much appreciated and we hope to welcome you back on property!Me ke aloha pumehana(With warm regards)

4/10 – Matig

Brook

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I would not recommend this hotel. Worn down and location was bad as well.
2 nachten verbleven in april 2024
Reactie van Moani C. op 13 apr 2024
Aloha, we truly apologize for the inconvenience you met during your stay. Here, at Outrigger we aim to meet our guests expectations and provide your time of relaxation. Again, we are truly sorry this was your experience, we hope to welcome you back in the future with a better outcome! Please take care and our management is on property for you if needed.Me ke aloha pumehana(With warm regards)

10/10 – Uitstekend

James

3 nachten verbleven in april 2024
Reactie van Jodi op 2 mei 2024
Aloha James,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Omo

10/10 – Uitstekend

Gilberto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Moani op 13 mei 2024
Aloha, thank you for staying with us! We are so glad it looks like you enjoyed your stay, we truly hope to welcome you back again!Me ke aloha pumehana(With warm regards)

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I absolutely loved our stay here! Our room, the view, the staff, the food and drink were absolutely amazing! We will definitely be coming back to this resort! This.location is literally a piece of paradise on earth!
6 nachten verbleven in maart 2024
Reactie van Glenda op 13 apr 2024
Aloha Jennifer,Mahalo for taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to experience all the hidden treasures Kauai has to offer. Mahalo Nui Loa!

8/10 – Goed

Samantha

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool area was very nice but they only kept the waterslide open for limited times during the day which was a disappointment. The hotel was nice but the rooms are super small and a bit outdated.
2 nachten verbleven in april 2024
Reactie van N. Gacusan op 10 apr 2024
Aloha Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance. We apologize for the inconvenience with the limited access/closure of our slide. We have addressed this issue with our F&B Department and are working correcting the issue. Please know we in the process of upgrading and renovating our rooms later on this year. We do hope you to return and stay with us again and enjoy our new facilities and amenities. Mahalo again for taking the time for your review and comments.

8/10 – Goed

Adele

1 nacht verbleven in maart 2024
Reactie van Jodi op 8 apr 2024
Aloha Adele,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi Hashimoto

10/10 – Uitstekend

David

4 nachten verbleven in april 2024
Reactie van Moani op 27 apr 2024
Aloha, thank you for choosing us for your stay! Your review is kindly appreciated & we hope to welcome you back.Me ke aloha me pumehana(With warm regards)

10/10 – Uitstekend

Barry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breathtaking views
3 nachten verbleven in april 2024
Reactie van Guest service op 6 apr 2024
Aloha, thank you for staying with us! We appreciate your kind review & hope to welcome you back on property.Me ke aloha pumehana(With warm regards)

2/10 – Ontzettend slecht

Diana, West Hills

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The worst hotel ever. Very old. Staff at the front desk is so rude. Will never go back.
5 nachten verbleven in maart 2024
Reactie van Guest service op 6 apr 2024
Aloha, thank you for staying with us! We apologize for any inconvenience you were met with during your stay. Your review is kindly appreciated, thank you for addressing us of the concerns you had. We do hope you were able to speak with a manager at the time of issue!Me ke aloha pumehana(with warm regards)

6/10 – Redelijk

Chibuike

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
It was an okay resort.
4 nachten verbleven in maart 2024
Reactie van Guest service op 6 apr 2024
Aloha, thank you for staying with us! We apologize if you were met with any inconvenience throughout your stay. Mahalo