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Beoordelingen van Country Inn & Suites by Radisson, Lima, OH

2.5 out of 5
Country Inn & Suites by Radisson, Lima, OH
804 S Leonard Ave, Lima, OH

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 459 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 296 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 128 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1000 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tracie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van SG op 22 apr 2024
Thank you for your stay and your review! We look forward to seeing you again in the future!

8/10 – Goed

Barbara

2 nachten verbleven in april 2024
Reactie van SG op 2 mei 2024
Thank you for your review and your stay, we look forward to seeing you again in the future.

10/10 – Uitstekend

Angela

Positief: Staat van de accommodatie en faciliteiten
Was Amazing
1 nacht verbleven in april 2024
Reactie van SG op 7 apr 2024
Thank you for your stay and your review. We look forward to seeing you again in the future!

10/10 – Uitstekend

Jessica

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van SG op 8 apr 2024
Thank you for your review and your stay. We look forward to seeing you again in the future!

10/10 – Uitstekend

Cristina

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the check-in experience as the lady at the desk was super nice and friendly even though it was late at night. Overall a great experience pretty smooth and nice!
2 nachten verbleven in maart 2024
Reactie van SG op 31 mrt 2024
Thank you for your review and your stay and for recognizing Angie!

4/10 – Matig

SHAWN

Reisde met familie
The hotel is pretty dated and things like the carpets/beds were worn out.
1 nacht verbleven in maart 2024
Reactie van SG op 24 mrt 2024
We apologize you did not enjoy your stay with us and hope to do better in the future.

6/10 – Redelijk

Sherrie

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van SG op 24 mrt 2024
Thank you for your stay and your review. We hope to see you again in the future!

6/10 – Redelijk

Deborah, Macomb

Positief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van SG op 17 mrt 2024
Thank you for your review and your stay.

10/10 – Uitstekend

Emily

1 nacht verbleven in maart 2024
Reactie van SG op 15 mrt 2024
Thank you for your review and your stay. We look forward to seeing you again in the future!

6/10 – Redelijk

Adam

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dated beat up rooms
1 nacht verbleven in maart 2024
Reactie van SG op 12 mrt 2024
Thank you for your honest review, we do appreciate the feedback!

8/10 – Goed

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van SG op 9 mrt 2024
Thank you for your review and your stay. We hope to see you again in the future!

8/10 – Goed

Robert

Positief: Netheid, personeel en service
Room was clean but the sofa cover was torn. Breakfast was good and the staff was friendly and welcoming
1 nacht verbleven in februari 2024
Reactie van SG op 1 mrt 2024
Thank you for your review and your stay. We appreciate your honest review! Thank you!

4/10 – Matig

Torree

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Couch is torn. Ice almost slipped and fell. Cobwebs on ceiling. Dust on tv like a big amount!
1 nacht verbleven in februari 2024
Reactie van SG op 25 feb 2024
Thank you for your review and your stay. We are sorry that the room was not to your liking and will send this feedback on to the owners. Thank you again!

10/10 – Uitstekend

Ann

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff were very very loud in the halls right outside my door in the late afternoon. It went on for quite a while, was a little disappointing and unexpected.
1 nacht verbleven in februari 2024
Reactie van SG op 19 feb 2024
Thank you for your stay and your review. We apologize for the issues with the staff during that time period and will talk to them about appropriate levels of conversation.

2/10 – Ontzettend slecht

Jaquaila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good place
1 nacht verbleven in februari 2024
Reactie van SG op 25 feb 2024
Thank you for your review and your stay, though I am confused if it was a good stay why this is a 1 star review. I'm sorry for whatever it was we did wrong. Thank you!

4/10 – Matig

Jean Marie

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
The stairwells were dirty. There was a large stain on the carpet in our room. No hot water in the shower. The hot water in the breakfast room wasn’t hot enough to make a cup of tea.
1 nacht verbleven in februari 2024
Reactie van SG op 19 feb 2024
Thank you for your honest review and your stay.

10/10 – Uitstekend

Jaquaila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in februari 2024
Reactie van SG op 10 feb 2024
Thank you for your review and your stay! We look forward to seeing you again in the future!

8/10 – Goed

Lawrence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the wirlpool after a long drive. Phones kn my suite did not work.
1 nacht verbleven in februari 2024
Reactie van SG op 8 feb 2024
Thank you for your review and your stay. We look forward to seeing you again in the future!

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bed was hard and I could feel the springs. The room heat worked well.
1 nacht verbleven in februari 2024
Reactie van SG op 3 feb 2024
Thank you for your review and your stay, we appreciate your feedback.

2/10 – Ontzettend slecht

Jill

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No hot water. Cleanliness of room was an issue.
2 nachten verbleven in januari 2024
Reactie van SG op 30 jan 2024
Thank you for your review and your stay. We apologize for the issues you had during your stay and have since had someone in to work on the hot water heater that was an issue. We apologize again.

8/10 – Goed

Mary Colleen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van SG op 30 jan 2024
Thank you for your review and your stay. We look forward to seeing you again in the future.

2/10 – Ontzettend slecht

Chuck

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The cleaning service never came to my room in the three days i was there. I was never able to take a HOT shower, water was just barely warm. The Breakfast was terrible. The rooms and facilities could use some work, but were ok. For the price i paid, i felt it was a waste of money.
2 nachten verbleven in januari 2024
Reactie van SG op 30 jan 2024
Thank you for your room and your stay, we apologize about the experience you had.

8/10 – Goed

Chad

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van SG op 16 jan 2024
Thank you for your review and your stay, we look forward to seeing you again in the future!

8/10 – Goed

Justin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van SG op 8 jan 2024
Thank you for your stay and your review.

10/10 – Uitstekend

Patrick

1 nacht verbleven in januari 2024
Reactie van SG op 8 jan 2024
Thank you for your review and your stay! We look forward to seeing you again in the future!

6/10 – Redelijk

Dale

1 nacht verbleven in december 2023
Reactie van SG op 8 jan 2024
Thank you for your review and your stay. We apologized we could not exceed your expectations!

2/10 – Ontzettend slecht

Sincere

Zakenreiziger, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
There was trash behind the beds. Very unprofessional
1 nacht verbleven in december 2023
Reactie van SG op 3 feb 2024
Thank you for your review. We are sorry we had to throw the group out of the hotel after they broke a mirror in the room and this made your stay unsatisfactory.

6/10 – Redelijk

Ken

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
It wasn’t very clean - and our door was difficult to shut and the deadbolt lock didn’t work . No hot water but they did fix it as soon as they could reset the water heater . Noisy - lots of guests yelling and running around - bed was comfy , breakfast was very good .
1 nacht verbleven in december 2023
Reactie van SG op 5 jan 2024
Thank you for your review and your stay. We apologize you were unhappy with your stay and will take this into consideration for the future!

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van SG op 2 jan 2024
Thank you for your review and your stay. We look forward to seeing you again in the future.

6/10 – Redelijk

Lisa

Reisde met familie
3 nachten verbleven in december 2023
Reactie van SG op 30 dec 2023
Thank you for your review and your stay.

10/10 – Uitstekend

Jordan

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Stay was good. Breakfast was decent.
1 nacht verbleven in december 2023
Reactie van SG op 30 dec 2023
Thank you for your review and your stay. We look forward to seeing you again in the future.

10/10 – Uitstekend

Christina, White Pine

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
4 nachten verbleven in december 2023
Reactie van SG op 27 dec 2023
Thank you for your stay and your review! We look forward to seeing you again in the future!

10/10 – Uitstekend

Anita

2 nachten verbleven in december 2023
Reactie van SG op 25 dec 2023
Thank you very much for your stay and your review, we look forward to seeing you again in the future!

8/10 – Goed

Simone

1 nacht verbleven in december 2023
Reactie van SG op 16 jan 2024
Thank you for your review and your stay, we look forward to seeing you again in the future!

6/10 – Redelijk

Devyani

Reisde met familie
Positief: Netheid
It’s a good hotel and franchise but we were disappointed when we say bed blanket stained with blood and hallway with debris and nail, perhaps from construction workers that stay. Disappointed with the cleanliness. Also the morning breakfast staf was not friendly and started putting away breakfast when us and others were eating.
1 nacht verbleven in december 2023
Reactie van SG op 23 dec 2023
Thank you for your review and your stay, we have taken your review to heart and will be looking into this. Thank you again.

10/10 – Uitstekend

KImberly

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van SG op 23 dec 2023
Thank you for your stay and your review! We look forward to seeing you again in the future!

10/10 – Uitstekend

Mildred

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient, good value for the money
3 nachten verbleven in december 2023
Reactie van SG op 21 dec 2023
Thank you for your review and stay! We look forward to seeing you again in the future!

6/10 – Redelijk

Ashly

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in december 2023
Reactie van SG op 21 dec 2023
Thank you for your review and your stay, we look forward to seeing you again in the future.

8/10 – Goed

Carrie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van SG op 16 dec 2023
Thank you for your review and your stay. We look forward to seeing you again in the future.

10/10 – Uitstekend

Patrick

1 nacht verbleven in december 2023
Reactie van SG op 5 jan 2024
Thank you for your review and your stay! We look forward to seeing you again in the future!

2/10 – Ontzettend slecht

Janai

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was not clean. I had to ask for another room. The next room still had issues.
1 nacht verbleven in december 2023
Reactie van SG op 16 dec 2023
Thank you for your review and your stay.

6/10 – Redelijk

Dan

Reisde met familie
Positief: Netheid, personeel en service
Decent property for the price.
It was a decent property to stay at. Staff was nice, friendly and helpful. Stopper in sink was broken - had to get a flathead screwdriver from front desk to “pop it up” otherwise water wouldn’t drain. Carpet n room could use a good shampooing - spilled something and used a towel to clean it up and you could see how dirty carpet was. The scrambled eggs the first morning were the worst I ever had - must have been from powder - had a horrible aftertaste. Rest of the breakfast was good. Surprised the price was 1/3rd more when reserving a room for 5 vs 4 when it still only had three towels and two wash clothes.
2 nachten verbleven in december 2023
Reactie van SG op 12 dec 2023
Thank you for your review and your stay. We appreciate your feedback.

10/10 – Uitstekend

Patsy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms, good breakfast, fast check-in.
1 nacht verbleven in december 2023
Reactie van SG op 10 dec 2023
Thank you for your review and your stay. We look forward to seeing you again in the future!

6/10 – Redelijk

Barbara

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The room was musty smelling. Carpet very dusty. Looked like not being sweepered regularly. Film on desk table. Another room we stayed in on another trip did not have this issue.
1 nacht verbleven in december 2023
Reactie van SG op 10 dec 2023
Thank you for your review and your stay. We apologize for the issues you had during your stay.

10/10 – Uitstekend

Donald

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van SG op 10 dec 2023
Thank you for your review and your stay. We look forward to seeing you again in the future!

4/10 – Matig

Alicia

Zakenreiziger
Negatief: Netheid
The bathroom was not great. I question whether the toilet was cleaned. The beds were made but not well. The bedding was not great.
1 nacht verbleven in november 2023
Reactie van SG op 30 nov 2023
Hi Alicia, thank you for your review. Was any of this addressed with front desk so we could have changed your room? I'm sorry you were unhappy with your bathroom. Thank you again.

8/10 – Goed

Gail

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen
The hotel was clean but repairs and upgrades need to be done.
1 nacht verbleven in november 2023
Reactie van SG op 29 nov 2023
Thank you for your review and your stay. We look forward to seeing you again in the future!

10/10 – Uitstekend

Tonya

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Country Inn & Suites just feels like home! I love staying here.
3 nachten verbleven in november 2023
Reactie van SG op 29 nov 2023
Thank you for your review and your stay. We look forward to seeing you again in the future!

4/10 – Matig

Carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel was fine however when you are awaken in the night to people running up and down the halls and then making a large amount of noise outside for over an hour , it turned out to be not a nice sleeping experience! I spoke to the clerk the next morning since we could not get ahold of anyone during the night and she apologized but said there was nothing they could do! She said eventually the police were called but I said they should have been called much sooner! I was not the only guest to complain about it! This is totally not acceptable!!!
1 nacht verbleven in november 2023
Reactie van SG op 20 nov 2023
Thank you for your review and your stay.

10/10 – Uitstekend

steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van SG op 17 nov 2023
Thank you for your review and your stay. We look forward to seeing you again in the future!