Thanks a lot for your positive words, you are welcome.

DEAR MR. HARRY, ALTHOUGH ALL YOUR OBSERVATIONS ARE NEGATIVE, LETS TRY TO FIND THE POSITIVE FEEDBACK. IT MUST BE ALLWAYS SOMETHING GOOD ALSO AND NOT EVERYTHIG MUST BE AS BAD. - BRICK WALLS, NO PERSONALITY: WE ARE WORKING AND PLANING CHANGES IN DECORATION. SMALL SHOWER AND DISTANCE BETWEEN WALL AND SINK: IS TRUE WE STILL HAVE 12 BATHROOMS WITHOUT REMODELATIONS AND SOMEWAY SMALL. WE HAVE RECEIVED AN OLD HOTEL AND WE ARE IN THE WAY OF A REMODELATION. IF YOU FEEL UNCONFORTABLE WITH THE SIZE OF THE BATHROOM PLEASE ASK AT RECEPTION TO SEE THE POSSIBILITY OF CHANGING ROOM NEXT DAY, BECAUSE ON THE OTHER HAND WE ALREADY HAVE FINISHED THE REMODELATION AND EXPANSION OF 25 BATHROOMS, SO THIS WAY THE BATHROOM DON´T PRESENT ANY MORE THIS PROBLEM BETWEEN THE SPACE OF THE WALL AND SINK. - SINK: IS SLOW WHEN CUSTOMERS PUT TOILET PAPER IN THE SINK INSTEAD OF IN THE BASKET. THIS WAY THE SINK GET BLOCKED. WE HAVE TO PUT INFORMATIVE SIGNS IN THE BATHROOM, BECAUSE THIS BRING THE CLIENTS TROUBLE AND US, TOO. - WE RECEIVED 01 REPORT ABOUT A SMALL PROBLEM WITH THE WALL OUTLETS AND FIXED IT LIKE YOU SAID: THE LEVER WAS DOWN AND HAD TO BE PUT UP. NOT SURE IF WAS YOUR CASE. THIS HAPPENDS BECAUSE OF PREVENTION AND SECURITY. SOMETIMES OTHER GUESTS NEXT TO YOUR ROOM, CAN USE A HIGH POWER DEVICE AND WHEN THERE IS AN ELEVATION OF TEMPERATURE IN THE ELECTRICAL SYSTEM, AUTOMATICALY THE LEVER OF THE FUSE BOX GET DOWN AND THIS WAY WE PREVENT A POTENCIAL FIRE PROBLEM. - ABOUT WIFI ITS TRUE THAT WE EXPERIMENT IN SOME MOMENTS OF THE DAY (WHEN IT GIVES HIGH DEMAND) A REDUCTION IN THE SPEED WE CONTRACT. WE JUST CHANGED OF PROVIDER. FOR THE MOMENT WE WILL RESTART ALL THE ROUTERS 1 TIME PER DAY, THIS ACTION SHOWED US AN IMPROVE IN THE WIFI. ALTHOUGH WE STILL HAVE TO INVESTIGATE ABOUT NEW DEVICE OR MACHINE FOR A BETTER WIFI. LET YOU ALSO KNOW THAT COMPUTER IN THE FIRST FLOOR IS FREE TO BE USED BY ANY ONE. - ABOUT YOUR DEFINITION OF JUST A STEP ABOVE A HOSTEL, IS NOT SO EXACTLY AS YOU SAID, BUT IN THE PRICE HAVE TO SAY THAT YOU PROBABLY ARE RIGHT. SO IF YOU ARE LOOKING FOR A INEXPENSIVE HOTEL, YOU CAN TRY AND SEE THAT WE CHARGE YOU MAY BE AS A HOSTEL BUT GET SOMETHING MORE. - FINALLY HAD TO SAY THAT YOU ARE PUTTING ALL THIS REVIEW IN SEVERAL PARTS ON THE WEB, BECAUSE YOU ARE ANGRY IN A PERSONALLY WAY, ALTHOUGH WE GAVE YOU A VERY SPECIAL PRICE AND YOU WANTED AN EXTRA DISCOUNT, THAT WAS NOT POSSIBLE FOR US. IS NOT GOOD ALLWAYS LOOKING IN OUR OWN CONVENIENCE AND USE US UNTIL YOU NEED AND AFTER MAKE REVENGE.

Thank you very much for your comments.

Muchas Gracias.

Thanks. Hope to see you again.

Muchas gracias. Seguiremos esforzando por mejorar. Es usted siempre bienvenido. Saludos Cordiales.

Muchas Gracias. Seguimos adelante con su apoyo.

Estimado, es posible que por estar con alta demanda haya habido la necesidad de colocarte en una de nuestras habitaciones aún no remodeladas. Contamos alrededor de 35 habitaciones de las cuales el 70% han sido ya remodeladas. Desafortunadamente la remodelación de todos los baños no es posible lograrla al mismo tiempo. De todas maneras le agradecemos los comentarios acerca del trato de personal. Continuaremos mejorando.

Lo tomaremos en cuenta. Muchas Gracias.

Vielen Dank, ueber Wifi muessen wir sagen, dass wir einige Probleme in der Vergagenheit mit unseren Dienstleister hatten. Heutzutage haben wir ein neuer Internet Dienstleister mit Lichtleitfaser (optical fiber) und seit dieser Zeit unsere Verbindung hat sich verbessert.

Muchas Gracias. Thanks.

Muchas gracias por su visita y su calificación. Estaremos dispuestos a atenderlo nuevamente.

Muchas gracias. Continuaremos con la político de ayudar al viajero en su economía.

Dear Ricardo, thanks a lot for your positive review. Your words make us believe that our improvement policies are giving better results and let us think that we should continue in this way. We know we still have things to improve in order to offer a better service, but we will continue doing our best. Sincerely.

Thanks for your stay and your comment.

1. This is an anonymous comment. 2. We don`t believe the neighborhood is pretty poor. Our location is normaly the best valued thing by several travelers: Safe, clean and near to attractions. 3. We can have some rooms a bit smaller of others. Not all rooms are the same size. Also not every bathroom will have the same dimensions in all rooms. If some time you are not happy with your room or bathroom, please let us know in the moment and we will try to show you other options in order to see the posibility of change you of room. 4. Is true that in this year because of the world changing climate conditions, we experiment this 3 month summer higher temperature than the used ones. 5. We allways said, show and make it clear that our rooms don`t count at the moment with A/C . But instead of that, we instaled in our rooms a high speed fun in the roof, that in our opinión don`t make a bad work. 6. We are not so sure to put air conditioning for only 2-3 months in the year, because that will force us to make higher our prices. 7. We allways put towels in the room. Is probably there could happend a mistake, but again if this occurs please feel free to ask reception in order to be able to solve your problems. 8. If you are looking for fancy hotel instalations and streets, you probably should look for a 5 stars hotel. But us you know the Price will not be the same.

Dear Armand, thanks a lot for the positive comments and your good qualification (4/5). For your next stay may be you could write us an email in order to be able reserve you a small Jr. Suite, in which you would be able to count with a small fridge and small Kitchnett if you would like to cook you. We allways will continue serving breakfast in our Cateteria (2nd Floor), in which we have one of the best peruvian coffees. If you don´t like to go out of the room in the early morning also would be the possibility to ask reception in order to send your breakfast to your room. Best Regards.