- Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Upon arrival, we noticed that the room and carpet seemed damp. Shortly after, the AC stopped putting out cold air. When I told the front desk, the lady said the hotel was booked and we could find another place to stay or she could contact the owner about the a discount or refund. Later when I had to ask for more towels for the room bc there were only three, the same lady told me the owner had been notified and should be contacting me that evening. No one has contacted me. The next day at check out when I asked about a refund, the front desk informed me that i would be notified by a manager if I were to receive a refund and she balked at giving me the managers card or even a receipt. The pool had dirt on the bottom. The pool deck was filthy. The fitness center consists of one treadmill. The exhaust fan in our room didn’t work. The curtains and carpet were dated.