Terras

Beoordelingen van Holiday Inn Lincoln Southwest, an IHG Hotel

3 out of 5
Holiday Inn Lincoln Southwest, an IHG Hotel
2500 Tamarin Ridge Rd, Lincoln, NE

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 228 van 558 beoordelingen" "
Gastenscore: 8 - Goed. 166 van 558 beoordelingen" "
Gastenscore: 6 - Redelijk. 86 van 558 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 558 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 34 van 558 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

7,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent, everything was easy and great. I am a single mom of 5 year old twins and I am usually super frazled. Not this time
2 nachten verbleven in mei 2024
Reactie van AGM op 5 mei 2024
Thank you for taking the time to leave a review. We appreciate hearing about your stay! Hope your travels with the twins are enjoyable. We hope to see you again in the future!

10/10 – Uitstekend

Kellin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean. Beds were comfy. Staff super friendly.
1 nacht verbleven in april 2024
Reactie van AGM op 2 mei 2024
Thank you for your review. We hope to see you again!

8/10 – Goed

Pam

Positief: Netheid, personeel en service
Much better than the last time I stayed there room was pretty clean
1 nacht verbleven in april 2024
Reactie van AGM op 28 apr 2024
Thank you for your review. We appreciate all feedback and use it to continually improve. We hope to see you again in the future!

8/10 – Goed

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Food options
2 nachten verbleven in april 2024
Reactie van AGM op 28 apr 2024
Thank you for your review. We appreciate all feedback. We hope to see you again in the future!

10/10 – Uitstekend

Justin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stuff mayo
1 nacht verbleven in april 2024
Reactie van AGM op 25 apr 2024
Thank you for your review. We hope to see you again!

8/10 – Goed

Lindsay

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van AGM op 24 apr 2024
Thank you for your review. We appreciate all feedback and use it to continuously improve. We hope to see you again!

8/10 – Goed

Ann

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great check in, the lady at the front desk did an awesome job. Rooms are nice. Only complaint is parking-stalls are not big enough for pickups and suvs.
1 nacht verbleven in april 2024
Reactie van AGM op 22 apr 2024
Thank you so much for your review. We appreciate all feedback and are always looking for way to improve. We love hearing such nice things about our staff too. We hope to see you again in the future!

10/10 – Uitstekend

Sheila, Indian Mound

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast could be better it wasn’t very good
1 nacht verbleven in april 2024
Reactie van AGM op 15 apr 2024
Thank you for your review. We appreciate all feedback and strive to continue to improve. We hope to see you again!

10/10 – Uitstekend

Amanda

Reisde met huisdieren
Great all around
1 nacht verbleven in april 2024
Reactie van AGM op 15 apr 2024
Thank you for your review. We look forward to seeing you again!

6/10 – Redelijk

deb

Positief: Personeel en service
Negatief: Netheid
The room was very spacious and location was close to restaurants and shopping. When I checked in, I noticed hairs in the bathroom sink so I went and pulled back the bedding and found hairs in the bed as well so I requested a different room which they gave me. Upon checkout, I asked for a receipt and they said one could not be provided, I would have to get one from Expedia. It didn’t make sense to me that they could swipe my credit card at check in but not provide a receipt at checkout.
1 nacht verbleven in april 2024
Reactie van AGM op 15 apr 2024
Thank you for your feedback, we strive to provide the best service possible. We are sorry for inconvenience with your room, but happy that we were able to promptly resolve the issue. We are unable to provide receipts from third party bookings because the hotel does not actually take payment from your card, the third party site does. The hotel swipes your card as an incidental hold that we release upon check out. Your third party booking site should be able to provide a receipt for you. We hope to see you the next time you're in town!

4/10 – Matig

Jenny

Negatief: Netheid, staat van de accommodatie en faciliteiten
The staff at the hotel were friendly but we did have to switch rooms. The original room smelled when we entered it and the bathroom/toilet hadn’t been cleaned. The walls were not clean in the room and the furniture and wall paper throughout were peeling.
2 nachten verbleven in april 2024
Reactie van AGM op 15 apr 2024
Thank you for your feedback. We are always striving to improve and provide the best service possible. We hope you visit us again in the future.

6/10 – Redelijk

Joe

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
No frills but priced reasonably enough. We didn’t have very hot water in the shower.
2 nachten verbleven in april 2024
Reactie van AGM op 10 apr 2024
Thank you for your review. We are always continually working to make each stay the best experience.

6/10 – Redelijk

Heather

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van AGM op 6 apr 2024
Thank you for taking the time to leave us a review. We thrive to make every stay the best so please do let us know if there is anything we can do to improve.

8/10 – Goed

Penny

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean . Nice staff. Pool cold but clean. Room nice & neat . Need more coffee left in the room.
1 nacht verbleven in maart 2024
Reactie van AGM op 1 apr 2024
Thank you for your review. We appreciate your feedback and hope to see you agian!

4/10 – Matig

Trisha

Negatief: Netheid
3 nachten verbleven in maart 2024
Reactie van AGM op 13 mrt 2024
We are so sorry that you were not satisfied with your stay. Please reach out and let us know what we can do to make future stays with us better.

4/10 – Matig

Anthony

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
Hotel cleanliness and maintenance really starting to show signs of neglect. No big ten network or PBS. Couldn’t even watch high school championship games or husker basketball.
1 nacht verbleven in maart 2024
Reactie van AGM op 13 mrt 2024
We are so sorry that your stay was not up to par. We are always actively trying to improve and better the experience for our guests. We hope you will give us another chance in the future.

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great job!
1 nacht verbleven in maart 2024
Reactie van AGM op 8 mrt 2024
Thank you for the wonderful review! We hope to see you again soon.

10/10 – Uitstekend

Ayles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van AGM op 5 mrt 2024
Thank you for your review, we appreciate the wonderful feedback and look forward to seeing you for future stays!

10/10 – Uitstekend

Deanna, Modesto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property. I loved the breakfast and coffee!
3 nachten verbleven in februari 2024
Reactie van AGM op 1 mrt 2024
We are so happy you enjoyed your stay and look forward to seeing you in the future1

10/10 – Uitstekend

suzzanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
perfect pit stop
1 nacht verbleven in februari 2024
Reactie van AGM op 1 mrt 2024
Thank you for the review. We look forward to seeing you on your next pit stop through town!

10/10 – Uitstekend

Sabrina

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice comfy bed. Clean room. Great coffee. Washer/dryer! No ice in ice area or vending machine. Very quiet
1 nacht verbleven in februari 2024
Reactie van AGM op 1 mrt 2024
Thank you for the nice review. The ice machines are up and back working. We look forward to seeing you in the future!

6/10 – Redelijk

Brandi

1 nacht verbleven in januari 2024
Reactie van AGM op 1 mrt 2024
Thank you for the review. If you could reach out to us we would love to hear what we can do to improve your future stays with us.

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van AGM op 1 mrt 2024
Thank you for the review. We look forward to seeing you for future stays!

10/10 – Uitstekend

Dionne

4 nachten verbleven in december 2023
Reactie van AGM op 1 mrt 2024
Thank you for the review. We look forward to seeing you on you next visit to town!

10/10 – Uitstekend

Mary

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Clean and updated fan on the heater made noise until I turned it down to 68
1 nacht verbleven in december 2023

8/10 – Goed

Lisa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We’ve stayed here quite a few times and noise is always a problem from other neighbors. It’s like they need to add insulation or weather stripping around the doors? I bring white noise but even that can’t drown it out. The other issue is a ventilation problem in the bathroom. The bathroom doors are auto closing which is annoying, but the big problem this causes is the bathroom has a musty/mildew odor. The ventilation fans in the bathrooms are also pretty much non-functional.
1 nacht verbleven in december 2023

10/10 – Uitstekend

David Van

Friendly
1 nacht verbleven in december 2023

8/10 – Goed

Chiao Ming

1 nacht verbleven in december 2023

8/10 – Goed

Travis

Reisde met familie
Positief: Netheid, personeel en service
Nice but needs upgraded.
2 nachten verbleven in november 2023
Reactie van Guest Service Alec op 28 nov 2023
Hello Travis We are glad to hear you enjoyed your stay with us. We hope to see you again in future travels.

6/10 – Redelijk

Roger

Negatief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Guest Service Alec op 3 dec 2023
Hello Roger My deepest apologies for not meeting your expectations during your stay. We appreciate the time you took to share your feedback. We strive to do better everyday. We hope to see you for future travels.

10/10 – Uitstekend

Lazaro

1 nacht verbleven in november 2023

4/10 – Matig

Scott

1 nacht verbleven in november 2023

10/10 – Uitstekend

Rachel

Reisde met familie
Positief: Voorzieningen
Nice and clean!
1 nacht verbleven in november 2023
Reactie van Guest Service Alec op 12 nov 2023
Hello Rachel We are glad to hear you enjoyed your stay with us. We hope to see you again in future travels.

8/10 – Goed

Rick and Teresa

1 nacht verbleven in augustus 2023
Reactie van Guest Service Alec op 19 okt 2023
Hello Rick & Teresa We are glad to hear you enjoyed your stay with us. We hope to see you again in future travels.

8/10 – Goed

James

15 nachten verbleven in september 2023
Reactie van Guest Service Alec op 7 nov 2023
Hello James We are glad to hear you enjoyed your stay with us. We hope to see you again in future travels.

8/10 – Goed

David, Dunwoondy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This would be a great destination for a getaway weekend with the family. Nice accommodations with a sweet indoor pool.
3 nachten verbleven in september 2023
Reactie van Guest Service Alec op 16 okt 2023
Hello WilliamWe are glad to hear you enjoyed your stay with us. We hope to see you again in future travels.

8/10 – Goed

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Guest Service Alec op 11 okt 2023
Hello WilliamWe are glad to hear you enjoyed your stay with us. We hope to see you again in future travels.

6/10 – Redelijk

Stanley, Seattle

Reisde met familie
Positief: Netheid
Best I can tell this property has not upgraded its TVs and their small sizes for many years. That sets a tone of dated when entering the rooms and is annoying when watching sporting events during stays.
4 nachten verbleven in oktober 2023
Reactie van Guest Service Alec op 5 okt 2023
Hello Stanley My deepest apologies for not meeting your expectations during your stay. We appreciate the time you took to share your feedback. We strive to do better everyday. We hope to see you for future travels.

8/10 – Goed

Deanna, Modesto

Close to my relatives
2 nachten verbleven in september 2023
Reactie van General Manager Sheila op 4 okt 2023
Thank you so much for staying Deanna. We hope to see you again soon.

10/10 – Uitstekend

Viviene

The staff was personable.
2 nachten verbleven in september 2023
Reactie van Guest Service Alec op 25 sep 2023
Hello Viviene We are glad to hear that you enjoyed your stay with us and we hope to see you for future travels.

10/10 – Uitstekend

Staci

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Guest Service Alec op 25 sep 2023
Hello Staci We are glad to hear that you enjoyed your stay with us and we hope to see you for future travels.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Where the wedding at wilderness Ridge location of the hotel was perfect for our needs
2 nachten verbleven in september 2023
Reactie van Guest Service Alec op 16 sep 2023
Hello Michael We are glad to hear that you enjoyed your stay with us and we hope to see you for future travels.

10/10 – Uitstekend

Michael

1 nacht verbleven in september 2023
Reactie van Guest Service Alec op 30 sep 2023
Hello Michael We are glad to hear that you enjoyed your stay with us and we hope to see you for future travels.

10/10 – Uitstekend

Josiah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As expected
1 nacht verbleven in augustus 2023
Reactie van Guest Service Alec op 4 sep 2023
Hello Josiah We are glad to hear that you enjoyed your stay with us and we hope to see you for future travels.

6/10 – Redelijk

PAMELA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Guest Service Alec op 4 sep 2023
Hello Pamela My deepest apologies for not meeting your expectations during your stay. We appreciate the time you took to share your feedback. We strive to do better everyday. We hope to see you for future travels.

6/10 – Redelijk

Daniel

Positief: Netheid, personeel en service en comfort kamer
Needed work.
Room was clean but the rest of the facility could use a mskeover. Hallway rugs were filthy. Breakfast area needed help. No napkins out, no jam, no juice cups. Staff were friendly
1 nacht verbleven in augustus 2023
Reactie van Guest Service Alec op 29 aug 2023
Hello Daniel My deepest apologies for not meeting your expectations during your stay. We appreciate the time you took to share your feedback. We strive to do better everyday. We will use this information to correct any of these issues from happening in the future.

6/10 – Redelijk

Lori

1 nacht verbleven in augustus 2023
Reactie van Guest Service Alec op 8 sep 2023
Hello Lori My deepest apologies for not meeting your expectations during your stay. We appreciate the time you took to share your feedback. We strive to do better everyday. We hope to see you for future travels.

8/10 – Goed

ralph

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place, not a lot of dining options on the weekend
2 nachten verbleven in juli 2023
Reactie van Guest Services Alec op 7 aug 2023
Hello Ralph We are glad to hear that you enjoyed your stay with us and we hope to see you for future travels.

8/10 – Goed

Shaun

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fridge didn’t work
2 nachten verbleven in juli 2023
Reactie van Guest Services Alec op 31 jul 2023
Hello Shaun We are glad to hear that you enjoyed your stay with us and we hope to see you for future travels.

10/10 – Uitstekend

MARK

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Guest Services Alec op 31 jul 2023
Hello Mark We are glad to hear that you enjoyed your stay with us and we hope to see you for future travels.