We had high hopes for this property but am sorry to say we ended up being very disappointed.
The location seems good, on a hill overlooking the entrance to the ski resort, with a great view of the slopes, but in the end it was actually a real headache to get there and back. The shuttle bus was very slow, and not that frequent, and it was too far to walk with our equipment. Parking seemed a good bet, but the carpark appears to fill up very fast, which means back to being on a shuttle bus. We did not feel we got it right, somehow.
The Christmas tree was a lovely touch, and made the place feel cosy, but overall the property felt rather unloved. There was an ancient CRT TV in a cupboard upstairs, an old and grimy toaster oven in a kitchen cupboard, plus various other random bits and bobs. Which all just makes the place feel a little 'junky'. The insides of the kitchen drawers and cupboards were really grubby. I am wondering if the cleaning teams are just not given enough time to give the place a proper deep clean after each set of guests?
When we came to tidy up to leave, we found all sorts of grim things under sofas and beds, including someone's tooth, sweet wrappers, hairs, and a piece of chewing gum stuck to a skirting board. As I say, it really doesn't feel too well taken-care-of, overall, which is sad as it could be a great property.
When we came to get into bed on our first evening, we were upset to see that the bed looked slept-in. The sheets appeared not to have been changed: they were rumpled, stale-smelling and littered with tiny hairs and bits of fluff. One of the towels was very stained, and there were long dark hairs on the kitchen dish towels. The property itself was clean, so maybe just the laundry is an issue?
The bedding throughout the house is that very cheap nylon-type stuff which my kids hated and complained about. I expect cotton bedding would cost more, but it would be so much nicer in a property like this that's clearly marketing itself as being high-end.
When we arrived in the dark there was no grit or salt outside, making the path and entranceway lethally slippery. It feels as though salting could be done as standard at a ski resort. It would have made the carrying of bags and suitcases much safer. No heating had been left on, so the property was very cold when we arrived. Having said that, it did warm up fast once we go it running.