Thank you so much for the review Stéphanie! It was a pleasure having you as our guests :)

Thank you for your feedback! :) It's really good to read such kind words The door is always open if you ever come back!

Thank you for your feedback! :)

Hello Mary! Thank you so much for your feedback :) It was such a pleasure to meet you and have you as our guests! We´re really glad you enjoyed your stay here, as the breakfast. We always try to give our best to out guests and make them feel at home. See you soon!

Hello Angela! Thank you for your feedback :) It was a pleasure to have you as our guests! We'e really glad you enjoyed your stay here. We always try to give our best to out guests and make them feel at home.

Thank you for your feedback! :)

Thank you for your feedback :) Glad you enjoyed your stay here with us!

Hello Yuka, We're really sorry that you didn't had the best experience with us. As we explained we always contact our guests previously of their arrival, however we didn't have a way to contact you as there was no way of contacting you here nor a valid cellphone number. About the extra taxes, they are all explained when you do the booking so there are no surprises. Also the Touristic Tax is something charged by the City Hall, is not for us, we are just the bridge between the tourists and the government. Sorry if you didn't like the overall decoration, it is something that we did, according to our taste and interior design experience, but of course not everyone likes the same things. Anyway, it was a pleasure to have you as our guests, and hope you enjoyed our beautiful city of Lisboa :) Thank you!

Thank you so much for your feedback! The door is always open if you ever come back to Lisbon :) it was a pleasure!

bonjour Malheureusement, nous n'allons pas considérer ce message comme important, car il est avant tout anonyme. Nous attachons une grande importance à l’authenticité et à l’identité des personnes, en particulier lorsqu’il s’agit d’une évaluation qui la rend encore plus incohérente. Si vous remarquez que nos évaluations n'ont rien à voir avec l'évaluation que vous nous avez donnée, nous avons généralement une bonne rétroaction, probablement si elle parlait bien, elle ne le serait pas. Un problème qui nous dérange est que nous demandons à tous les invités de nous contacter personnellement chaque fois qu'ils ne sont pas à l'aise d'essayer de faire mieux. Encore une fois, cela ne s'est pas produit et nous avons préféré poster leur commentaire ici publiquement. Nous nous excusons pour quelque chose que vous n'avez pas aimé mais la prochaine fois, vous pourrez lire les descriptions complètes dans la description de la propriété lorsque vous effectuerez votre réservation, afin de ne pas vous surprendre. Cordialement, ceux qui vous ont accueilli - James et Rita

Ciao Danilo. Purtroppo è con rammarico che vediamo le tue critiche. la colazione è una colazione continentale come specificato sul ponte. con due menu tra cui scegliere. Ci scusiamo se il ristorante non è nella casa ea soli 50 metri dalla pensione, per fortuna siamo tranquilli perché la maggior parte dei nostri ospiti lo adora. In relazione al rumore degli aeroplani avrei potuto chiudere la porta perché non ho più sentito il rumore e le porte sono molto isolanti, l'aeroporto è sopra la città e non c'è nessun posto in città dove non si possano sentire gli aerei. Per quanto riguarda le commissioni, quando si apre un popup, è vero che l'importo includeva tutte le commissioni, ma una parte di essa deve essere pagata in loco perché ciò che di solito accade è che il fornitore addebita solo l'importo del soggiorno. In caso contrario, ti preghiamo di farci sapere quale piattaforma hai effettuato la prenotazione per verificare, ma posso dirti che è stata la prima volta che qualcuno ha dato questo valore. comunque per la prossima prenotazione controlla tutte le condizioni e quindi non dare feedback negativi e sapere dove stai andando. È più piacevole per noi e per voi che sanno cosa aspettarsi. Grazie per essere rimasto con noi comunque. grazie

Thank you for your feedback Emanuele! It was a pleasure to have you here with us :) The door is always open if you ever want to come back!

Obrigado pela sua avaliação mas não respondemos a feedbacks anônimos. Obrigado

Obrigado pela sua estadia. Vamos ter em conta a sua experiência para melhorar . Esperamos ve-los novamente.obrigado

Hello Teresa. Thank you for stay with us.hope to see you soon again. Kiss Tiago & Rita

Hello. Thank you for stay with us, we can’t see your name In the review , this apear in anonymous term. Anyway, thank a lot for you feedback and we hope to see you soon . Best regards Tiago & Rita

Hello. You name apear in anonymous way so we can’t see your name here . Thanks a lot to give us your feedback . Best regards, Tiago & Rita

Thank you so much for your review! It was great having you here as our guests and hope your trip to Azores was amazing! Hope to see you again sometime :)

Thank you for your feedback. Best regards Tiago & Rita

Thank you so much Richard! Its really good to read such kind words about our GuestHouse! It really is a personal project made from the heart and we try to do our best for our guests to enjoy their stay the best way they can. It was a pleasure to have you here with us! Hope to see you again someday :)

Thank you for your feedback We hope to receive you again.

Thank you so much Herma! It's really nice to know that you enjoyed your quick stay in Alma Nossa :) it was a pleasure to have you as our guest and hope to see you again!

Thank you for your feedback! Were're glad to read this review, and to know that our guests like the house as much as we do! Our door is always open, so please come back to Lisbon one day :)

Thank you for your review! :) Glad you enjoyed your stay at Alma Nossa!

Thank you for your review! :) Glad you enjoyed your stay at Alma Nossa!

Thank you for your review! :) Glad you enjoyed your stay at Alma Nossa!

Thank you so much for this review. Glad you enjoyed your stay at Alma Nossa GuestHouse. it was a pleasure to have you as our guests.