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Beoordelingen van FORTUNE GUESTHOUSE

2 out of 5
FORTUNE GUESTHOUSE
R. Rosa Damasceno 10, Lisbon, Lisboa

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 3 van 12 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 12 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 12 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 12 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 12 beoordelingen" "

5,4/10

Netheid

6,4/10

Personeel en service

4,6/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Decepcionada
Eu reservei um quarto com uma cama de casal, mas, quando cheguei, me deram um quarto com três camas de solteiro e sem banheiro. Como o piso é de madeira, fazia muito barulho quando andávamos, então tínhamos que andar muito devagar e tentando fazer o mínimo de ruído, já que o rapaz que nos atendeu disse que não podíamos fazer nenhum barulho.
1 nacht verbleven in januari 2024

4/10 – Matig

Yuliana a

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

rodrigo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in december 2023

10/10 – Uitstekend

Mahmoud

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

SLAWOMIR

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was the worst ever stay in my life! The owner was very disrespectful, and had a big attitude. He cancelled my reservation on the night of my arrival from North America saying that there were bed bugs in the room. My check-in was supposed to be at 2pm, but when we arrived, I found out that he cancelled my room and I was offered a smaller room with no window, and instead of 4 beds, he only gave us 3 single beds and a mattress on the floor (for 4 of us). We felt as if we were living in a prison! When we asked for a partial refund, he told us that he could sell this room for three times as much as I payed for it. I did not end up getting any money back! I was told that the website was wrong and the check-in was actually at 3pm. We booked this room over 6 months ago, and as soon as we booked it, there was no option to cancel my reservation. Also, I sent him an email 2 months before my stay, and he never answered me. Stay away from this place as much as you can. If would have to rate this place, I would give a 0/100. This is not a guest house, this is a ghost/scare house on so many levels.
Reactie van Jackob op 11 jul 2023
First of all you start lying by saying that you sent us message 2 months ago and we did not respond. We did not get any messages from you. Second of all, we told you if you don’t like to take the room we are ready to give you refund you denied. Because you better know that at the pick summer time you are not able to get a guesthouse room for 40 euro for 4 person. Third of all, you guys have no manner to come some places like this. You guys are so annoying and disturbing for other. All the other people complain about your aggressive behaviour. At the last, you wanted to check out at 4 a.m I told you please try to be silent when you will check out but at 4 a.m at the morning you started screaming like it’s mid day. You don’t have manners man to stay like guesthouse.

8/10 – Goed

Luiz Carlos

4 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Ross

Reisde met een groep
Check in stops at 11, which is crazy for a hotel. So we had to sleep at the airport because our flight was delayed an hour
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Ivan

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lasciate perdere!
Bidoni strapieni di spazzatura appena entri, abbiamo dovuto chiamare e poi scrivere whatsapp perchè non esiste una reception, custode o chiunque possa consegnare le chiavi. Nessuna privacy, pareti millimetriche, serratura ridicola, nessun lenzuolo, trapunta puzzolente su coprimaterasso, cuscini e materassi sozzi e scomodi. Un andirivieni di persone che sembrano homeless, unica cosa frequentabile il bagno esterno che rispetto alle camere è meno sporco.
3 nachten verbleven in december 2022

2/10 – Ontzettend slecht

david

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
you have your own room, everything else is upsetting., no tv , no stove, no washer , no dryer, shared bathrooms, this is a hostel not listed on the website! only a bed you can sleep and get out ! at least has water and electricity1
2 nachten verbleven in december 2022
Reactie van Jacob op 9 dec 2022
Hello dear guest, did we mention that we have tv ? Yes we mentioned we have washer dryer but on request. And bathroom is sheared we mentioned it. You booked the room for 25 euro and you want all of this included. Then what about hotel where they give you all of this and will charge 100 or more ?

2/10 – Ontzettend slecht

Flavio, Concord

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really Bad !
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

david

Reisde met familie
Negatief: Netheid, voorzieningen
False advertisement , This is a hostel , not a hotel , promise washer, dryer and stove ! None of above working ! Refrigerator is working , 2 shared, bathrooms ! No television ! Only internet ! Friendly service with no money back ! Stay was ok overall!

10/10 – Uitstekend

Rohit

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best place ever I stayed. Rakib is very friendly. Highly recommended. Next time in Lisbon I’ll be there for sure. Thanks Rakib for your hospitality.
5 nachten verbleven in november 2022