Beste Lynsey,Bedankt voor uw beoordeling.We zijn blij te horen dat u onze centrale locatie en vriendelijk personeel waardeerde. Onze kamers zijn ontworpen om een comfortabele en aangename sfeer te bieden, en we zijn blij dat u dit op prijs stelde.We betreuren het echter dat u schimmel op enkele voegen in de badkamer heeft opgemerkt. We zullen dit probleem zeker onder de aandacht brengen van ons onderhoudsteam om het op te lossen. Wat betreft het ontbijt, we bieden een verscheidenheid aan opties aan, maar we zullen uw opmerkingen in overweging nemen om te proberen meer variatie te bieden voor gasten die voor langere tijd bij ons verblijven.Met vriendelijke groet en graag tot een volgende keer,

Beste Peter,Bedankt voor uw beoordeling en feedback.We zijn blij te horen dat u tevreden was met ons vriendelijke personeel en de soepele incheckprocedure. Het is fijn om te weten dat u het ontbijtpakketje en de koffie bij uw vroege uitcheck op prijs stelde. We waarderen uw feedback over de kamer en zullen deze meenemen om onze diensten te verbeteren. Onze kamers zijn uitgerust met hoogwaardige matrassen en geluiddichte ramen om een comfortabel verblijf te garanderen. Mocht u in de toekomst nog specifieke wensen of voorkeuren hebben, aarzel dan niet om dit bij de receptie aan te geven, zodat we uw verblijf nog aangenamer kunnen maken.Met warme groeten en graag tot een volgende keer,

Dear Michelle,Thank you for taking the time to share your positive feedback.We are delighted our location met your needs, and appreciate your mention of our team's courteous service. We work hard to create a memorable experience for every guest.We look forward to the pleasure of welcoming you back. Many thanks again,Ricardo Sá, General Manager

Dag Dick,Bedankt voor de hoge score die u gaf aan ons hotel.Wat fijn dat u genoten heeft van uw verblijf bij ons en dat we u konden bekoren met ons lekker ontbijt en het comfort van onze kamers.Het was een plezier jullie te mogen ontvangen en hopelijk tot een volgende keer.Hartelijke groet,Rita Mendes, General Manager

Dear Susi,Thank you for your feedback concerning our hotel.We are thrilled to hear of your satisfaction with the cleanliness of the room, the overall condition of our hotel, the level of service provided, and our room amenities. At My Story Hotel Tejo, we pride ourselves on offering a comfortable and welcoming environment for our guests.We regret to hear that the room temperature did not meet your expectations. Please rest assured that our maintenance team is dedicated to ensuring all our facilities function properly for the comfort of our guests. We apologize for any inconvenience this may have caused during your stay.It is delightful to learn that our efforts to provide top-notch amenities and service have resonated with you. We take great pride in the positive atmosphere our hotel staff strives to create for our valued guests like yourself.It would be a pleasure to have you return on a future occasion. Best regards,Ricardo Sá, General Manager

Dear Rozina,Thanks very much for your feedback.We are thrilled to hear that you loved our convenient location and found your room to be clean, reflecting our commitment to providing a comfortable and spotless environment for our guests.We regret to hear that the lack of wash cloths, clocks, and tea in your room did not meet your expectations. We appreciate your suggestions and will take them into consideration as we continuously strive to improve our guest experience. Additionally, we apologize for any inconvenience caused by construction noise, and we understand how important a peaceful stay is.It pleases us to know that the overall condition of the hotel and the quality of service met your satisfaction. We take pride in maintaining high standards and ensuring that our guests feel well taken care of during their stay.All of the team really do hope we may welcome you back in the future. Kindest regards,Ricardo Sá, General Manager

Dear Abhishek,Thank you very much for this kind review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Ted,Thank you for this positive review of your stay.We are thrilled to hear that our staff's friendliness and our hotel's prime location contributed to a memorable stay. It's wonderful to know that the proximity to metro and tram lines made your exploration of Lisbon's attractions, shopping, and dining options convenient.Your appreciation of the breakfast buffet and the overall condition of our hotel is truly valued. We take pride in ensuring our guests start their day with a wide variety of delicious options. Moreover, your commendation of the room amenities reflects our dedication to providing comfort and convenience to our guests.The entire team at My Story Hotel Tejo is heartened by your positive feedback and we are glad that these aspects have made a significant impression on you.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Estimada Marisa,ficamos gratos com a sua avaliação.Prezamos muito ter merecido a sua preferência e apraz-nos saber que fomos ao encontro de todas as suas expetativas.Esperamos revê-la em breve no My Story Hotel Tejo. Com os melhores cumprimentos,Ricardo Sá, Gerente Geral

Dear Richard,Thank you for this positive review.It is heartening to hear that our central location contributed positively to your visit, especially considering your recovery. We are particularly proud of our boutique ambiance and appreciate your recognition of the excellent water pressure in our facilities.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Helen,Thank you for taking the time to share your positive feedback.We are delighted that your stay with us was satisfying and that you enjoyed our location.We look forward to welcoming you back on future visits. Kindest regards,Ricardo Sá, General Manager

Caro Allan,agradecemos a sua preferência e simpático comentário.Ficamos muito satisfeitos por ter apreciado a sua estadia connosco e por destacar a qualidade do pequeno-almoço servido. Apraz-nos saber que contribuímos para um excelente início de dia com a nossa proposta, com produtos de padaria e confeitaria, acompanhamentos diversos como queijo, fiambre, mel ou compotas, fruta, cereais, iogurtes e bebidas quentes e frias.Esperamos que tenha a oportunidade de regressar em breve. Cumprimentos,Ricardo Sá, Gerente Geral

Dear Francisco,Thank you for sharing this review of your time at our hotel.We're thrilled to hear that our team made such a positive impression and that their dedication to service excellence contributed to your willingness to return for another stay.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Darya,Thank you for taking the time to share your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back.Best wishes,Ricardo Sá, General Manager

Sehr geehrter Stephan,vielen Dank für Ihren positiven Kommentar!Es freut uns sehr zu hören, dass Sie unser Frühstücksbuffet und die Bettenqualität als positiv empfunden haben. Ebenso schätzen wir Ihre Anerkennung gegenüber der Freundlichkeit und Hilfsbereitschaft unseres Teams.Wir bedauern, dass die Sauberkeit Ihres Zimmers nicht Ihren Erwartungen entsprochen hat. Unsere Gäste verdienen den höchsten Standard an Sauberkeit und wir nehmen Ihre Rückmeldung ernst, um unseren Service kontinuierlich zu verbessern.Wir freuen uns schon auf Ihren nächsten Besuch.Freundliche Grüße und ein frohes neues Jahr!Ricardo Sá, Hoteldirektorin

Dear Guest,Thank you for such a positive review.We're thrilled to hear you enjoyed the prime location of our establishment. Your kind words regarding our staff are greatly appreciated, and we're pleased to know our commitment to cleanliness met your expectations, providing you with a comfortable experience throughout your stay.We look forward to welcoming you back in future.With very best wishes for the New Year!Ricardo Sá, General Manager

Dear Jae,Thank you for this positive review of your stay with us.We are delighted to know that you had a pleasant stay with us.We hope to see you again on your next visit to Lisbon.Best wishes for the festive season!Ricardo Sá, General Manager

Dear Peter,Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear William,Thank you so much for taking the time to share your experience with us.We're thrilled to hear that you appreciated the unique security measures we implement to ensure our guests' safety. Additionally, our team takes great pride in the hotel's condition, and we're delighted that it met your expectations. It's also wonderful to know that you enjoyed the room amenities, which have been carefully selected to enhance our guests' comfort, including a high-quality mattress and a selection of complimentary toiletries.We look forward to welcoming you again for another memorable stay.Kind regards,Ricardo Sá, General Manager

Dear Bruce,Thank you for this kind review.We're delighted to hear that you found our rooms impeccably clean, and it's wonderful that our service met your expectations. Our team strives to provide a comfortable and welcoming atmosphere around the clock.We hope to see you soon.Kind regards,Ricardo Sá, General Manager

Dear Stefan,Thank you for this great review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Estimada Maria Pilar,Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia con nosotros.Nos complace saber que la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación fueron de su agrado, alcanzando un 80% de satisfacción. Estos aspectos son fundamentales para nosotros y nos alegra que hayan cumplido con sus expectativas.Lamentamos leer que experimentó inconvenientes debido al ruido de las obras en un edificio cercano. Entendemos que este tipo de situaciones pueden afectar la tranquilidad de su estancia. Aunque todas nuestras habitaciones cuentan con ventanas completamente insonorizadas para proporcionar un ambiente de descanso y relajación, en ocasiones factores externos pueden surgir y escapar de nuestro control. Apreciamos su comprensión y nos disculpamos por cualquier molestia que esto haya podido causarle.Esperamos tener la oportunidad de darle la bienvenida nuevamente para ofrecerle una experiencia aún más satisfactoria.Atentamente,Ricardo Sá, Director general

Cara Ilkay,muito agradecemos a sua preferência e simpático feedback.É para nós um prazer que tenha optado pelo My Story Hotel Tejo para a sua estadia em Lisboa — e ficamos muito satisfeitos por ter desfrutado de uma excelente experiência connosco.Esperamos revê-la quando regressar à capital portuguesa. Atenciosamente,Ricardo Sá, Gerente Geral

Dear Sacha,Thank you for letting us know your opinion of your stay.We truly value all feedback and are sorry that you were not entirely satisfied with your recent experience. Clearly, we were not performing to our usual standards during your stay; rest assured, this critical feedback will be addressed with the relevant manager.We hope to have the opportunity to welcome you back on a future occasion.Best regards,Ricardo Sá, General Manager

Dear Esther,Thank you for taking the time to share your experience at our hotel.We are delighted to know that you appreciated our convenient location and found the room cleanliness to be exceptional. Our dedicated housekeeping team works diligently to maintain a high standard of cleanliness throughout the hotel.We noticed that you rated our service and room amenities slightly lower. We apologize for any inconvenience you may have experienced during your stay. Our team is committed to providing excellent service, and we continuously strive to improve our offerings. We would appreciate any specific feedback you may have, so we can address any concerns and enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards,Ricardo Sá, General Manager

Dear Douglas,Thank you for your kind review of your recent stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Jim,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our location convenient for exploring the city center. It's great to know that you enjoyed the cleanliness of your room and the comfort of the bed. Our team takes pride in providing a pleasant stay for our guests.We appreciate your kind words about our breakfast selection. We strive to offer a variety of options to cater to different tastes and preferences. Thank you for recognizing our efforts in providing a good overall experience.We hope to have the pleasure of welcoming you back in the near future. Warm regards,Ricardo Sá, General Manager

Gentile Mario,Grazie per averci fatto conoscere la sua opinione.Ci fa molto piacere sapere che il suo soggiorno sia stato ottimo da ogni punto di vista. Lavoriamo con grande impegno per raggiungere questo obiettivo e la sua valutazione ci incoraggia a proseguire su questa strada.In attesa di poterla accogliere di nuovo presso il My Story Hotel Tejo, le porgiamo i nostri cordiali saluti.Ricardo Sá, Direttore generale

Dear Matthew,Thank you for this kind review.We are delighted to hear that you appreciated our convenient location, clean room, and comfortable double bed. It's great to know that you enjoyed the powerful shower and the variety of options available for breakfast. Our front desk team is always happy to assist our guests, and we're glad that you found their help valuable, as well as the luggage storage service.We hope to see you again on your next visit to Lisbon.Best wishes,

Sehr geehrter Andreas,danke für den positiven Erfahrungsbericht zu unserem Hotel.Es freut uns sehr, dass Sie die zentrale Lage unseres Hotels und unseren Service schätzen. Wir sind stolz darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten und freuen uns, dass wir Ihren Erwartungen gerecht werden konnten.Wir sind dankbar für Ihre Treue und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

Dear Dag,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Estimado Alfonso,Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre realizamos el mayor de los esfuerzos por dar a nuestros clientes el mejor servicio y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.Quedamos a la espera de su pronto regreso. Un cordial saludo,Ricardo Sá, Director general

Dear David,Thank you for your review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Luke,Thank you for this review of your recent stay.We regret that all your expectations were not met.We would like to know how we could improve your experience with us.We look forward to welcoming you back in the future.Kind regards,Ricardo Sá, General Manager

Dear Giacomo,Thank you for this positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager