Terras

Beoordelingen van Courtyard by Marriott Boston Littleton

3 out of 5
Courtyard by Marriott Boston Littleton
102 Constitution Avenue, The Point, Littleton, MA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 237 van 333 beoordelingen" "
Gastenscore: 8 - Goed. 72 van 333 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 333 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 333 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 333 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,0/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Wicher

Zakenreiziger
1 nacht verbleven in november 2022
Reactie van Mark T op 23 nov 2022
Thanks for the 10 rating.

10/10 – Uitstekend

Erich, Lake Forest

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel with good restaurants close by
1 nacht verbleven in april 2024
Reactie van Marianela op 5 apr 2024
Hello Erich,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel and the convenience of having great restaurants nearby. We hope to have the pleasure of welcoming you back in the future. Safe travels!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in februari 2024
Reactie van Marianela op 29 mrt 2024
Thank you so much for your positive review! We're thrilled to hear that you had a great stay with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

2/10 – Ontzettend slecht

Robert

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was unable to use reservation due to illness preventing travel; attempts at contacting establishment to inform office of my inability to use room several days prior a disappointment and as such being charged rate with no service received without so much as a room credit for future stay is theft. Airline did a full value voucher for future travel and I would like to request the same from Marriot . A response from management would be appreciated Robert Hutton 865-660-4659
1 nacht verbleven in maart 2024
Reactie van Marianela op 10 mrt 2024
Hello Mr. Hutton,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by your inability to use your reservation due to illness. We value your loyalty. Please reach out to our management team at your earliest convenience to discuss any further questions.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future

10/10 – Uitstekend

Tia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Marianela op 10 mrt 2024
Hello Tia,We truly appreciate your positive feedback and are delighted to hear that you had a great experience during your stay. It was our pleasure to serve you, and we hope to welcome you back to our hotel in the near future.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Marianela op 8 mrt 2024
Dear MichaelThank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to know that you had a great experience with us. We hope to have the pleasure of welcoming you back soon for another wonderful stay.

2/10 – Ontzettend slecht

Brian

2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 25 mrt 2024
I am sorry that you didn't have a great experience. We would like to discuss further so please reach out to the hotel directly to discuss further.

10/10 – Uitstekend

Kalina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, safe, walking distance to Market Basket supermarket and many restaurants.
1 nacht verbleven in februari 2024
Reactie van Marianela op 26 feb 2024
Hello Kalina,We greatly appreciate your kind words and are delighted that you had a positive experience at our hotel. W It was a pleasure having you as our guest, and we hope to have the opportunity to serve you again in the future.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to I 495
3 nachten verbleven in februari 2024
Reactie van Marianela op 15 feb 2024
Dear Paul,Thank you so much for your review and for highlighting our convenient location near I495. We're glad that our proximity to the highway made your stay more convenient. It was a pleasure having you as our guest, and we hope to welcome you back for another excellent stay soon.

8/10 – Goed

Frank, Irvine

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van Marianela op 15 feb 2024
Dear Frank,Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there is anything specific that we could have done better, please don't hesitate to let us know. We hope to have the opportunity to serve you again in the future. Thank you!

10/10 – Uitstekend

Jon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Marianela op 15 feb 2024
Dear Jon,Thank you for taking the time to leave us a review! We truly appreciate your support and are delighted to hear that you had a wonderful stay with us. We hope to have the pleasure of welcoming you back in the near future. Thank you again!

8/10 – Goed

Ellen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Consistent quality
This Courtyard is our go-to hotel when visiting family in MA. It is consistently clean, quiet and comfortable. Eileen in the bistro is great!
1 nacht verbleven in januari 2024
Reactie van Mark T op 31 jan 2024
It is great to read that we are your "go to" hotel when visiting Massachuseetts. We will be sure to pass along your feeback to our team.

10/10 – Uitstekend

Allison

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient and cozy
Very clean and comfortable! The bed was the firmness we prefer and the room was toasty warm despite the bitter weather outside. Many shops and restaurants right nearby.
1 nacht verbleven in januari 2024
Reactie van Marianela op 25 jan 2024
Thank you for your positive review! We're thrilled to hear that you found our hotel clean and comfortable. We're glad our convenient location near shops and restaurants added to your stay. We appreciate your feedback and hope to welcome you back in the future!

10/10 – Uitstekend

Vanessa

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience!
1 nacht verbleven in januari 2024
Reactie van Marianela op 22 jan 2024
Thank you for your fantastic review! We are thrilled to hear that you had a great experience during your stay. We look forward to providing you with another wonderful stay in the future.

8/10 – Goed

Vibha

Positief: Netheid, staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in december 2023
Reactie van Marianela op 19 jan 2024
We appreciate your rating and your comment. We apologize if we fell short of your expectations during your visit. We would love to hear more about your stay and any specific areas where we can enhance your experience. We value your feedback and hope to have the opportunity to welcome you back in the future.Best regards,

8/10 – Goed

Vicki

Positief: Staat van de accommodatie en faciliteiten
We had a pleasant stay. The staff were very happy to help us.
2 nachten verbleven in december 2023
Reactie van Mark T op 3 jan 2024
Great to read that you had a positive stay. Hope to welcome you back in the future.

10/10 – Uitstekend

susan

1 nacht verbleven in december 2023
Reactie van Mark T op 3 jan 2024
Thank you for staying!

6/10 – Redelijk

karen

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel is nice, modern, located in a plaza with a large grocery store and many restaurants. The bed was comfy, and there is a choice of pillows. Room has a small microwave and a refrigerator (no freezer). Television channel selection is poor, you will want to use your own streaming service logon info or bring reading material. I was completely dismayed with the state of my bathroom- the tub looked as if it had not been cleaned since the prior guest- a used piece of soap was in the holder, the bottles of soap and shampoo had dried bits at the nozzle ends, the faucet and pipes were covered with water spots, and the tub itself was coated with soap scum. I had a packet of hand wipes, used those to clean the tub, then during the shower realized the hot water was only warm, not hot. I waited another half hour, no change in the water temp. When I checked out the next morning I waited at the front desk to see if I could talk with the on duty front desk st6aff member, however she wished me a good day, did not ask how my stay was, and focused on the incoming UPS driver. I went home and had a shower,
1 nacht verbleven in december 2023
Reactie van Marianela op 25 dec 2023
Dear Karen,Thank you for taking the time to share your feedback with us. We sincerely appreciate your positive comments about our hotel's location, comfortable beds, and amenities. We apologize for the disappointment you experienced with the cleanliness of your bathroom and the temperature of the water. Please be assured that we take your concerns seriously and will address them with our housekeeping and maintenance teams to ensure these issues are resolved. We also apologize for any lapses in the service you received at the front desk and will use your feedback to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

8/10 – Goed

George

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Marianela op 25 dec 2023
Dear George,Thank you for choosing our hotel for your recent stay. We appreciate your positive score and hope that you had a pleasant experience overall. Should you have any specific feedback or suggestions for improvement, please do not hesitate to reach out to us. We value your feedback and look forward to welcoming you back in the future.

10/10 – Uitstekend

Dilip

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Mark T op 19 dec 2023
Thank you for the rating!

10/10 – Uitstekend

Leroy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Mark T op 19 dec 2023
We appreciate your business. Thank you for the rating!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A bit expensive but we liked the hotel.
A bit expensive but we liked the hotel. Nice pool. Clean, comfortable, fairly quiet, friendly, and nice breakfast (which was included in our stay).
1 nacht verbleven in november 2023
Reactie van Marianela op 22 nov 2023
Thank you for your feedback and for choosing our hotel. We appreciate your kind words about our amenities and services. We apologize if the pricing did not meet your expectations. We strive to provide a great value for our guests and will take your comments into consideration. We hope to have the chance to welcome you back in the future.

8/10 – Goed

Brian

1 nacht verbleven in november 2023
Reactie van Marianela op 22 nov 2023
Thank you for your positive review! We appreciate your 5-star rating and are glad to hear that you had a great experience at our hotel. We hope to welcome you back again soon!

10/10 – Uitstekend

Ying

1 nacht verbleven in november 2023
Reactie van Mark T op 20 nov 2023
Thank you for the rating!

4/10 – Matig

Janet

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in november 2023
Reactie van Mark T op 20 nov 2023
We apologize for the poor experience. Please reach out to our hotel at 978-440-5040 as we would love the opportunity to address your concerns.

10/10 – Uitstekend

Christopher, Peabody

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the fact there was a fitness center and an indoor pool.
3 nachten verbleven in oktober 2023
Reactie van Mark T op 20 nov 2023
Glad that you enjoyed the facility. Hope to have you back with us soon.

10/10 – Uitstekend

susan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very convenient and comfortable hotel. We would definitely stay again.
1 nacht verbleven in november 2023
Reactie van Mark T op 13 nov 2023
Awesome to read that you enjoyed your accommodations. Hope to welcome you back soon!

10/10 – Uitstekend

Nadine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Marianela op 11 nov 2023
Hello Nadine, We appreciate your feedback and are glad to see that you had a satisfactory experience during your stay. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 – Uitstekend

Anne

1 nacht verbleven in november 2023
Reactie van Mark T op 8 nov 2023
Thank you for the rating!

10/10 – Uitstekend

Jocelyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick check-in. Friendly staff. Very clean and spacious room. Would return.
1 nacht verbleven in oktober 2023
Reactie van Mark T op 8 nov 2023
Great to read that you had a positive experience with our hotel. Hope to see you back soon.

10/10 – Uitstekend

Bridget

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Mark T op 8 nov 2023
Thank you for the rating!

6/10 – Redelijk

Adam

1 nacht verbleven in september 2023
Reactie van Marianela op 9 okt 2023
Thank you for providing your rating, although we regret to hear that your experience fell short of your expectations. We strive to provide exceptional service and meet the needs of our guests, and we apologize if we did not meet your standards on this occasion. We value your feedback and would appreciate the opportunity to learn more about your concerns in order to address them and improve our services. We hope to have the chance to make it right and provide you with a more positive experience in the future.

8/10 – Goed

Jeff

Positief: Netheid
1 nacht verbleven in september 2023
Reactie van Mark op 2 okt 2023
We appreciate the review. Thank you for staying!

8/10 – Goed

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Mark op 2 okt 2023
Thank you for the rating!

8/10 – Goed

Andrea

1 nacht verbleven in september 2023
Reactie van Marianela op 9 okt 2023
Thank you for taking the time to provide us with your feedback and for rating your experience at our hotel. We appreciate your positive rating and are glad to hear that you had a satisfactory stay. We are always striving to improve and provide the best possible experience for our guests, so if there's anything specific that we can do to make your next stay even better, please let us know. We value your feedback and hope to have the opportunity to welcome you back in the future for another enjoyable stay.

4/10 – Matig

Younsu

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Room condition is bad. This is smell, and is very wet.
2 nachten verbleven in september 2023

8/10 – Goed

James

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
The facility was excellent and our stay was comfortable. However, I didn’t realize that I could have gotten a senior discount until after we checked in. When I asked the front desk about it he said it was too late to get the discount because we had already checked in.😕
1 nacht verbleven in augustus 2023
Reactie van Marianela op 16 aug 2023
Thank you for taking the time to share your feedback about your recent stay at the Courtyard by Marriott Boston Littleton. We appreciate your kind words about our excellent facility and are pleased to hear that your overall stay was comfortable. We appreciate your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Your beautiful plants, under the carport, need some water!
1 nacht verbleven in augustus 2023
Reactie van Marianela op 16 aug 2023
Thank you for taking the time to provide feedback on your recent stay at the Courtyard by Marriott Boston Littleton. We take great pride in maintaining an attractive and welcoming environment for our guests, including our outdoor areas. Your comment about the plants needing water is valuable feedback, and we will certainly address this issue promptly.Thank you for choosing the Courtyard by Marriott Boston Littleton. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 – Uitstekend

Edward

1 nacht verbleven in augustus 2023
Reactie van Mark T op 27 aug 2023
Thank you for the five star rating!

10/10 – Uitstekend

Nathan

1 nacht verbleven in juli 2023
Reactie van Marianela op 4 aug 2023
Hello Nathan,We appreciate the positive feedback. It means a lot. Hope to see you again soon!

10/10 – Uitstekend

sophie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Marianela op 4 aug 2023
Hello Sophie,Thank you for taking the time to review us. We’re thrilled to get this kind of feedback. Hope you have an amazing day!

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Professional and very new property. Staff is friendly and helpful. Very good experience.
1 nacht verbleven in juli 2023
Reactie van Marianela op 5 jul 2023
Thank you for sharing your experience with us. We appreciate your business and value your honest feedback. We hope to have the pleasure of serving you once again soon!

8/10 – Goed

Anthony

1 nacht verbleven in juni 2023
Reactie van Marianela op 5 jul 2023
Thank you for your rating! We hope to see you back soon.

10/10 – Uitstekend

l patrick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Mark T op 25 jun 2023
Thank you for the ten-star rating!

8/10 – Goed

Nicholas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Marianela op 25 mei 2023
Thank you for sharing your experience with us. We appreciate your business and value your honest feedback. We hope to have the pleasure of serving you once again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Marianela op 17 mei 2023
Hello,Thank you for your rating! We hope to see you back soon.

10/10 – Uitstekend

Kevin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Biestro was very small and very expensive. Our breakfast which was (1) egg/homefries/bacon, two coffees, side of homefries, (1) order of 3 slices of french toast, one yogurt, one bottled water, was $49.00 plus a $5.00 tip. We purchased the $12.00 breakfast coupons which only takes $12.00 off your meal, not a free meal. This is something that we wern't expecting and kind of put a damper on the great experience we had.
1 nacht verbleven in april 2023
Reactie van Marianlea op 2 mei 2023
Hello Kevin,Thank you for taking the time to share your valuable feedback. I would love the opportunity to connect with you as this is not the correct process for a breakfast package. Please feel free to contact me via phone anytime. I look forward to speaking with you in order to restore your confidence in the Courtyard Boston Littleton.

10/10 – Uitstekend

FOUED

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the front desk service was outstanding. I had difficulty to get Lyft to visit a company not far from the hotel! They offered a ride to attend my meeting! Thanks again.
1 nacht verbleven in april 2023
Reactie van Marianela op 2 mei 2023
Hello Foued,Thank you for sharing your experience with us. It's always encouraging to see positive feedback. We hope to have the pleasure of serving you once again soon!

10/10 – Uitstekend

JEAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Marianela op 17 mei 2023
Hello Jean,Thank you for your rating! We hope to see you back soon.

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van marianela op 19 apr 2023
Hello Sarah,Thank you for sharing your experience with us. We appreciate your business and value your honest feedback. We hope to have the pleasure of serving you once again soon!