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Beoordelingen van The Shankly Hotel

4 out of 5
The Shankly Hotel
Millenium House, 60 Victoria Street, Liverpool, England

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 454 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 234 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 139 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 79 van 1001 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sander, Nieuwegein

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, perfect located.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

mike

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie en heerlijke bedden... Vriendelijk personeel.
2 nachten verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

3 nachten verbleven in maart 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2019

2/10 – Ontzettend slecht

David

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Waste of money , terrible service , poor hygiene
1 nacht verbleven in maart 2024
Reactie van Joseph op 29 apr 2024
Hello David,Thank you for your feedback, we really appreciate it.We're sorry to hear you didn't enjoy your stay and you felt it was a waste of money; we will now investigate this internally.Thank you again, for your feedback.Regards, JosephReservations The Shankly Hotel

8/10 – Goed

Michael

Positief: Personeel en service
Had a great stay at shankleys some parts of hotel are ready for a make over but room was clean and tidy, my only gripe was no usb ports in room sockets either side of bed should be changed. Would recommend this hotel very central.
1 nacht verbleven in april 2024

8/10 – Goed

Pavitar, Clayhall

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Mark

Reisde met een groep
Great place, great atmosphere, great staff!
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Fauzia

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would not recommend staying here, for the cost it was terrible!! no hot water, pay over 40$ for breakfast and then have to beg for a cup of tea!! seriously. Manager was no help, even when discussed concerns the answer was "will look into it" Do not waste your money, stay anywhere but!!
1 nacht verbleven in april 2024

6/10 – Redelijk

Roisin

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
This hotel is clearly very old. The lobby looks like it’s trying to be hip but the rooms while large and spacious have no modern conveniences. There were no usb ports to charge a phone. The shower head is in the middle of a deep tub but with no shower curtain to prevent the water getting into the floor and so a little dangerous getting out of said tub
1 nacht verbleven in april 2024

10/10 – Uitstekend

cheryl

Positief: Staat van de accommodatie en faciliteiten
Beautiful hotel and thought it would be quite noisy with all the birthday and hen do celebrations but it wasn’t . Will definitely come back x
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great deal for an lfc match
1 nacht verbleven in april 2024

6/10 – Redelijk

Laura Lou

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Our room looked shabby . We had two single beds pushed together to make a double and it was quite uncomfortable. The bathroom ceiling had mould growing in the corners , the jet tub bath wouldn’t drain properly and the Lino flooring was ripped and coming up in places . As you first walk into the hotel it looks lovely and very welcoming and all the staff are helpful and friendly. All they need to do is give the rooms some tlc and have a bit of a up.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Declan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean. Beds were very comfortable. Staff were very friendly. I haven't a bad word for the Shankly Hotel.
1 nacht verbleven in maart 2024

8/10 – Goed

Kieran

1 nacht verbleven in maart 2024

6/10 – Redelijk

Paula

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in a great location. The property just needs to be updated, very worn, the carpet ripped up, furnishings old and not kept up. Definitely not worth the price we paid for the room, but it was a match weekend for Liverpool, so I’m sure that is why.
2 nachten verbleven in maart 2024

4/10 – Matig

behnam

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very noisy reception area. Had not seen this before.
1 nacht verbleven in maart 2024

8/10 – Goed

Rachael

2 nachten verbleven in februari 2024

10/10 – Uitstekend

Hazel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good weekend had by all.
Quirky hotel that put a smile on our faces. Majority of women in the hotel and very mixed age groups. Great weekend stay and the breakfast was good too, with the exception of only being given option of scrambled eggs and not able to order any other type of eggs.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Jackie

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay for the night
1 nacht verbleven in december 2023

4/10 – Matig

Jason

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!!
What a lovely hotel in a great location. Loved the 9 bedroom room we booked for a friends birthday it was ideal for a big group, with comfortable beds, big table to eat and drink around. We also had a large jacuzzi bath which some of us had a dip in. We were lucky enough to stay when the hotel had 50% off food. The food was delicious and the staff were very helpful. I would definitely recommend this hotel and hope to stay again soon.
1 nacht verbleven in januari 2024

8/10 – Goed

Michelle

1 nacht verbleven in januari 2024

8/10 – Goed

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

4/10 – Matig

Nichola

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not impressed
We booked a room for 5 people to celebrate my daughters 18th birthday. On arrival we were given a room with 1 double bed after complaining we were given another room with 2 double beds, staff came & put another single bed in for us. There was 2 towels for 5 of us. The staff were saying the booking company had made a mistake but my confirmation confirmed their would be enough beds for all of us. We weren’t impressed with the room they obviously only post a select few on social media as this was far from what you see the room wasn’t clean, I wouldn’t of stepped foot in the bath. This hotel is not cheap so we were highly disappointed the best bit of our stay was drinks in the bar.
1 nacht verbleven in december 2023

8/10 – Goed

Jonathan

Reisde met een groep, Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Property was in a great location. Room was incredibly dusty, and some of the communal areas were a bit rough around the edges (carpeting not fitted properly). Room itself was good, could do with some additional lights as even with all on, it was quite dark. Conversely, I expected that, due to the central city location, the curtains would be blackout, but they were not which meant the room was light when sleeping.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Caitlin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Sandra

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room was ok very rustic. The windows were dying to be cleaned and the bathroom was not cleaned properly there was dust everywhere and the floors were dirty my white socks were black after 10 minutes.Very disappointed after the amount I have paid.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Andrea

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All fantastic from start to finish. Totally recommended. No problem getting food delivered to the hotel. They were really accommodating and swapped our room so we had a big table. Nothing was too much trouble. Guests allowed in the rooms until 10pm. Breakfast amazing. Thank you Shankly hotel.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

porcelin

2 nachten verbleven in december 2023

6/10 – Redelijk

paige

Positief: Netheid
Negatief: Personeel en service
It's in the best spot around all next to shops and restaurants the hotel it's self is getting a bit worn down from partying, my biggest moan is we missed breakfast our fault but the staff said theirs some left if you want to pay so we did £45 sat down for some food what was left soon as we sat down the same staff took all the drinks away and food so I had to say you've literally just took our money and then taken the drinks away I said please could you get both my kids an orange juice and they was very reluctant to do so but did in the end when I said you've literally just taken our money !
2 nachten verbleven in december 2023

6/10 – Redelijk

Kurt

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Ryan n

Positief: Personeel en service, comfort kamer
Negatief: Netheid
1 nacht verbleven in december 2023

4/10 – Matig

Clair

Positief: Comfort kamer
Negatief: Personeel en service
1 nacht verbleven in december 2023

6/10 – Redelijk

Kim

1 nacht verbleven in december 2023

6/10 – Redelijk

LUIGI

1 nacht verbleven in december 2023

8/10 – Goed

Dawn

1 nacht verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Check in was very slow
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nicki

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Liam Zero

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Last min
Booked in to This hotel last min and the staff where great, would stay again
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nicholas

Zakenreiziger
Positief: Personeel en service, comfort kamer
Top room!
Amazing room.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Wayne

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Disappointing, room freezing!
Location of hotel is great but unfortunately it isn’t worth the money. The room was very cold - we turned the heat on when we came into the room but it didn’t work and we all woke up absolutely freezing. Couldn’t wait to get out of there to be honest. Room was minimal and definitely in need of doing up. We were celebrating my son’s birthday and had asked for anything special they could do - only thing offered was a dessert plate with a message which cost £8.50 - considering other hotels do things like this as part of the service, it was very overpriced for what you got. Just added to the underwhelming experience. Regularly go to Liverpool and have stayed in many different places in the City - won’t return here and wouldn’t recommend. Much nicer hotels about for better value.
1 nacht verbleven in december 2023

8/10 – Goed

Cheryl

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Enjoyable stay, clean, lovely staff, comfortable beds and lovely room for a large group. Beautifully decorated. Will definitely be back. Only issues we had were the keys. Struggled to access the room problems with the lock/keys. And the room was cold in the evening despite having temperature on the control on 28 degrees. The road/path works next the hotel made it dangerous for pedestrians as there was no allocated pedestrian path.
1 nacht verbleven in december 2023

8/10 – Goed

Matthew

Zakenreiziger
Positief: Personeel en service
A unique hotel in need of a referb to certain areas.
3 nachten verbleven in november 2023

10/10 – Uitstekend

Taylor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

Ellie

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

8/10 – Goed

Jane

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, convenient for pretty much everything in the wonderful city of Liverpool.
1 nacht verbleven in november 2023