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Beoordelingen van Metropole Hotel and Spa

4 out of 5
Metropole Hotel and Spa
Temple Street, Llandrindod Wells, Wales

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 102 van 232 beoordelingen" "
Gastenscore: 8 - Goed. 81 van 232 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 232 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 232 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 232 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

james

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Charming old luxury hotel. Great spa add on. Nice integrated hotel restaurants on premise. Room fixings need some updating to todays look. Rooms are not as large as some other fine hotels. Wonderful old world luxury demeaner with lounging areas on the first floor and spa included with room. Seems to be a center for many activities. Positive experience for guests.
1 nacht verbleven in april 2024

8/10 – Goed

Sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, lovely breakfast and evening meals. We used it as a base for our walking holiday. The pool steam room and hot tub were a very nice thought to come back too.
2 nachten verbleven in maart 2024

8/10 – Goed

Natalie

Zakenreiziger, Reisde met partner
This a beautiful Hotel, the inside is tired and needs some tlc. However, the location is good, rooms are a good size. Plenty of parking.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Diana

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent. Will definitely come back
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Natalie

Zakenreiziger
Positief: Voorzieningen
Beautiful historic hotel. Plenty of parking available. Close to amenities. Common areas are spacious yet inviting. Hotel rooms are lovely. My bathroom was en-suite but down some stairs which I found very unique. I ate in the brasserie which was good. I would definitely come back.
1 nacht verbleven in februari 2024

8/10 – Goed

Carl

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great that we Could take our Yorkie, The pool and spa are great. Restaurants and bar are astronomically priced. £6 a pint... But overall decent stay.
1 nacht verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice friendly hotel
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Judith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Interesting decor and history. Very attentive staff, clean and very good food. A treasure!
1 nacht verbleven in januari 2024

6/10 – Redelijk

Jake

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Nice staff and really good food. Comfortable bed and good night sleep in general just some very loud banging between 7am and 8am.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Geraldine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Emma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable winter break.
The room was warm and clean and breakfast included. Central to all the shops in Llandrindod. The staff were helpful and pleasant. An enjoyable stay :) .
1 nacht verbleven in december 2023

10/10 – Uitstekend

Dr K L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

6/10 – Redelijk

Jacquie

Positief: Netheid, personeel en service
Room decor revolting colour (329). Hairdryer positioned so it was very difficult to dry one side of hair and look in mirror at the same time. Food nice but not hot. Roast lamb really needed more gravy. Unable to turn off bathroom light and fan at night and it disturbed sleep.
3 nachten verbleven in november 2023

10/10 – Uitstekend

GUY

Reisde met familie
Excellent hotel
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Amanda

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Tired decor
Spa was nice and massage excellent but the roof of the pool is covered in green algae, not very nice, needs a good clean. Food excellent. Bathroom looks like its had a recent makeover and is lovely. Shame the room and rest of the hotel decor is very tired. Not really what you would expect when paying 180 quid for a superior room.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Deborah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with Victorian style spa, 2 restaurants, pub and patio area.
2 nachten verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Margaret

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent customer service
Check in was efficient and friendly. We had an issue with the room, (not the hotels fault but ours due to a medical need), the receptionist on duty, Sophie, was an absolute star. She was exceptionally busy due to other guest check ins, but took the time to find us a suitable room. She was absolutely brilliant with all the queries from different guests. Calm, professional and friendly, an absolute asset to the company. Our room was warm, clean and comfortable. Had breakfast, plentiful supply of hot food, with the added advantage of gluten free food. We have stayed here before and would happily return,
1 nacht verbleven in september 2023

10/10 – Uitstekend

Nancie

Reisde met partner
Positief: Voorzieningen
A very pleasant stay. Staff were excellent.
4 nachten verbleven in september 2023

8/10 – Goed

Stella

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

David

Reisde met partner
Made welcome on arrival and service excellent the pool is brilliant
1 nacht verbleven in september 2023

10/10 – Uitstekend

Trace

Reisde met partner
Fantastic place, great breakfast, all in all 10 out of 10
1 nacht verbleven in augustus 2023
Reactie van Ilona op 4 sep 2023
Thank you for your FeedbackKind Regards

10/10 – Uitstekend

J M

1 nacht verbleven in augustus 2023
Reactie van Ilona op 4 sep 2023
Thank you for your FeedbackKind Regards

10/10 – Uitstekend

Alan

1 nacht verbleven in augustus 2023
Reactie van Ilona op 4 sep 2023
Thank you for your FeedbackKind Regards

10/10 – Uitstekend

Gaynor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very happy with our night stay at this beautiful h
Very happy with our night at the hotel. Beautiful spacious room with lovely view of the park. Very quiet and peaceful. Clean with everything we needed. Had meal in bar with was excellent. Staff were friendly and helpful. Would definitely recommend and visit again.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Ilona op 4 sep 2023
Thank you for your Feedback.Kind Regards

8/10 – Goed

Lou

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy ,Happy
Very pleasant stay, food was good ,staff were helpful . keep up the good work
1 nacht verbleven in augustus 2023
Reactie van Ilona op 4 sep 2023
Thank you for your Feedback.Kind Regards

6/10 – Redelijk

Phil

Zakenreiziger
Positief: Netheid, personeel en service
In need of a renovation
Old style hotel but in need of updating. I felt the price of room vastly over priced but overall the hotel is very reasonable
1 nacht verbleven in juli 2023

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

8/10 – Goed

Chris

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Decent but not great
In its day - this was probably a grand hotel and still has a sense of grandeur about it but it is definitely looking a little tired and out of date in places now. Having said that the rooms were a very good size, the swimming pool and gym were great and the service was good.
2 nachten verbleven in juli 2023

8/10 – Goed

Alan

Positief: Netheid, personeel en service
Good break
The hotel is huge which is its problem. It must cost a fortune to maintain and this is apparent. The town suffers with faded glory from the days when people flocked here for the spa waters . The town must find it difficult to maintain the number of large hotels. We enjoyed our stay Staff were friendly and helpful. Our room was large and comfortable. The only irritant was the sensor lighting in the bathroom. Our light wouldn’t go out so we had to block lights shining under the doors with pillows. The hotel’s size means it is popular with tour companies A good base for the area
3 nachten verbleven in juli 2023

6/10 – Redelijk

Paul, London

Reisde met familie
Positief: Netheid
1 nacht verbleven in juli 2023

8/10 – Goed

R

1 nacht verbleven in juli 2023

8/10 – Goed

alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room, staff, food and service was very good in all respects. Although the decor appears outdated andhas been the same for many years, it is kept to a very high standard of cleanliness and comfort and the decor actually fits the traditional, well-kept original features of the hotel.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Janet

1 nacht verbleven in juni 2023

6/10 – Redelijk

Barbara

My Metropole experience.
Mostly fine except for Dietary requirements I requested a dish from set three Course menu in the I A La Carte restaurant no way was that possible or to have one course on set menu without paying for three
3 nachten verbleven in juni 2023

8/10 – Goed

Martin

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Deborah

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad choice of Metropole hitel
Our room was £170 per night inc breakfast. We were on the 2nd floor and were told that there was a lift, unfortunately we were on floor 1&1/2 and had to go down a number of stairs with luggage.The room photo showed a pleasant room with bedside cabinets etc - the reality was a room that was so small there was no room for bedside tables only a shelf running behind the bed to put spectacles,etc on ( not very accessible or secure). Moving on to the bathroom with 1 hand towel, 1 bath towel and 1/8 roll of toilet paper and a light that was on a timer - if you wanted more time you had to open the bathroom door again! Not very user friendly. The heating could be changed but no air conditioning or a fan (not sure if there was room for a fan) and as the room faced a busy road we could not open the window to let in some cool air to a very hot room. I think it was a single room for 2!The breakfast was totally self service inc tea, powdered juice and burnt toast! The cooked breakfast was mainly cold and not tasty. We spent quite a while looking for the juice and coffee machines tucked away out of sight. The waitresses did a super job of clearing away dirty plates but could have done a better job of bringing fresh tea (in a pot not out of a vending machine), juice (not powdered water) and toast that was either anaemic or burnt (we actually saw toast on fire coming out of the machine!). This hotel is overpriced, over hyped, not 4 star (based on the room not the spa) and bad value for money.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Sarah

1 nacht verbleven in april 2023

10/10 – Uitstekend

Ashley

1 nacht verbleven in april 2023

10/10 – Uitstekend

Peter

2 nachten verbleven in april 2023

8/10 – Goed

Angela

1 nacht verbleven in april 2023

10/10 – Uitstekend

David

1 nacht verbleven in april 2023

8/10 – Goed

steven

3 nachten verbleven in april 2023

10/10 – Uitstekend

James

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Graham

1 nacht verbleven in februari 2023

8/10 – Goed

madeleine

Reisde met partner
Positief: Netheid, personeel en service
Brilliant swimming pool Friendly and efficient staff Food excellent in cafe bar Beds could be more comfortable and bedrooms not sound proof enough Light sensors leave areas of hotel dark at times unless there is movement they detect Overall a pleasant stay
1 nacht verbleven in februari 2023

8/10 – Goed

madeleine

Reisde met familie
Positief: Netheid, personeel en service
Swimming pool unique very large and warm Food hood in cafe Staff efficient and friendly
6 nachten verbleven in februari 2023

10/10 – Uitstekend

rachel

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean property, room was lovely and so were the staff. Only issue was how hot the restaurant was where we had breakfast.
1 nacht verbleven in februari 2023