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Beoordelingen van The Wild Pheasant Hotel & Spa

4 out of 5
The Wild Pheasant Hotel & Spa
Berwyn Road, Llangollen, Wales

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 206 van 449 beoordelingen" "
Gastenscore: 8 - Goed. 152 van 449 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 449 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 449 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 449 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personeel in restaurant niet professioneel. Receptie uitmuntend.
2 nachten verbleven in juli 2019
Reactie van Reception op 26 aug 2019
Thank you for taking the time to review our property. We are pleased to hear you enjoyed your stay with us and look forward to welcoming you back again soon. Kind Regards Reception & Reservations

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fabulous place, a short walk from Llangollen town centre. Plenty parking. Staff friendly and helpful. Would definitely recommend and will hopefully stay here again
2 nachten verbleven in mei 2024

8/10 – Goed

Rob

Lovely place. Friendly staff. Nice rooms. Fabulous food. Definitely will return
1 nacht verbleven in april 2024
Reactie van SD op 29 apr 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walk in shower had no anti slip mat and was quite dangerous,there was not a backup toilet roll in the bathroom not that it was needed but was expected. The staff were friendly and helpful.
1 nacht verbleven in april 2024
Reactie van SD op 21 apr 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

10/10 – Uitstekend

Cath

1 nacht verbleven in april 2024
Reactie van SD op 15 mei 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

2/10 – Ontzettend slecht

Sam

A split second mistake was made by myself on the booking and I phoned straight away to change to the next night and expected to pay more but my request was declined due to booking T&Cs - shame really because they could of had more money from us 😠
1 nacht verbleven in april 2024
Reactie van Guest Services op 19 mei 2024
Hi Sam, When is your booking?

8/10 – Goed

Andrew

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff and food. I thought the room (two singles as sharing with my son) was a little tired
1 nacht verbleven in april 2024
Reactie van SD op 16 apr 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

8/10 – Goed

Jane

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked everything. Spa occasionally too busy
3 nachten verbleven in maart 2024
Reactie van SD op 6 apr 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

10/10 – Uitstekend

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I stayed here for the second year running for our wedding anniversary and we weren’t disappointed. The staff were helpful and friendly at check in. Our double room was comfortable, spacious and clean. The spa was £10pp for hotel residents that hadn’t booked direct but it was worth it. I also paid for a neck shoulder and back massage - would highly recommend Tracy! Dinner was in the Courtyard restaurant - we had 3 courses and a bottle of wine for under £100 and there were plenty of vegetarian options for us! The bed was comfortable and we slept for 9 hours! Check out was 11. We would have got breakfast if we hadn’t slept in! We hope to come back next year for our 3 year anniversary!
1 nacht verbleven in maart 2024
Reactie van SD op 6 apr 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Short walk into the town centre and decent hotel room. It wasn't made clear that use of the spa facilities was an additional cost of £10 per person per hour.
1 nacht verbleven in maart 2024
Reactie van SD op 6 apr 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

10/10 – Uitstekend

Tushar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van SD op 6 apr 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

10/10 – Uitstekend

Sophia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous hotel. Absolutely love it here. Will definitely be back ❤️
1 nacht verbleven in maart 2024
Reactie van SD op 20 mrt 2024
Thank you for choosing to stay at the Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant Team

4/10 – Matig

Adriana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice. The only disappointment was that we were unable to use the spa. Not sure how that works that guests need to book a slot to use it. We were under impression that as guests we would be able to use it. Feel very let down unfortunately.
1 nacht verbleven in maart 2024
Reactie van SD op 6 apr 2024
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa. We hope to welcome you again soon. Kind regards The Wild Pheasant team.

8/10 – Goed

Lorraine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A lovely hotel with great food, great staff and great facilities. I enjoyed the spa pool. We came for Spa facilities and there was no availability on dates and times we were there for treatments. So I would recommend booking way in advance.
2 nachten verbleven in februari 2024
Reactie van Guest Services op 9 mrt 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Ryan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great place to stay friendly welcoming staff good food very relaxing. Only issue we had was because we booked thru experia we could only use the spa facilities if we paid extra which was annoying
3 nachten verbleven in februari 2024
Reactie van Guest Services op 9 mrt 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

8/10 – Goed

Dario

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Guest Services op 9 mrt 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

8/10 – Goed

David

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good
A pleasant and good stay.
1 nacht verbleven in februari 2024
Reactie van Guest Services op 9 mrt 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

8/10 – Goed

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dog friendly
We travelled to Llangollen for a mini break and dog training
3 nachten verbleven in februari 2024
Reactie van Guest Services op 9 mrt 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay, We hope to welcome you again soon. The Wild Pheasant Team

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Guest Services op 4 feb 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay with us. We hope to welcome you again soon. The Wild Pheasant Team

2/10 – Ontzettend slecht

Martin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Will never go back
Lovely greeting at reception, but uncomfortable bed, room over the bar so noisy and found out that a knackered air con unit outside my bedroom window kicks in about every 5 minutes and makes a horrible droning noise Easily loud enough to wake you. Terrible nights sleep. Also got spammed by the hotel before my stay.... "would you like to upgrade your room", "Would you like to add breakfast or a meal", "Would you like to add spa access"
1 nacht verbleven in januari 2024
Reactie van Guest Services op 4 feb 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, wWe hope to welcome you again soon. The Wild Pheasant Team

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Services op 4 feb 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay with us. We hope to welcome you again soon. The Wild Pheasant Team

2/10 – Ontzettend slecht

Anna

2 nachten verbleven in januari 2024
Reactie van Guest Services op 4 feb 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, . We hope to welcome you again soon. The Wild Pheasant Team

8/10 – Goed

Yvonne

2 nachten verbleven in december 2023
Reactie van Lucy op 17 jan 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay with us. We hope to welcome you again soon. The Wild Pheasant Team

6/10 – Redelijk

Steven

Reisde met een groep
Positief: Personeel en service
Not as good as last year,
1 nacht verbleven in december 2023
Reactie van Guest Services op 4 feb 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, We hope to welcome you again soon. The Wild Pheasant Team

4/10 – Matig

Mark

Reisde met familie
Positief: Personeel en service
Ok for one night
It was ok but wouldn’t stay here again. The breakfast was expensive for what it was.
1 nacht verbleven in december 2023
Reactie van Guest Services op 4 feb 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, We hope to welcome you again soon. The Wild Pheasant Team

2/10 – Ontzettend slecht

Scott

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dated cold room
Wow this hotel needs to buy decent beds not the cheapest poor quality ones they have in room 203, I had the worse sleep I've ever had in a hotel.the room was absolutely freezing they turned the heating off in the early hours the bed a single one was poor quality more suited for a child the room was dated and had paint and dirt around the window.The only nice thing was the reception staff Melody who went out of her way to help me get extra blankets for the bed the hydro pool was very good.The bar was poor due to a wedding party the service was slow and the staff indifferent.I can't believe it was £200 pound for a room only stay this hotel is very dated in parts I wouldn't stay there again!!
2 nachten verbleven in december 2023
Reactie van Guest Services op 4 feb 2024
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa, We hope to welcome you again soon. The Wild Pheasant Team

2/10 – Ontzettend slecht

Stephen

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
On arrival was allocated a room with mould on ceiling and walls, was then reallocated a fresh room of a much lesser standard. Was not allowed to use the facilities without paying an additional £10 per person due to the fact that we booked through a third party ie Expedia
1 nacht verbleven in november 2023
Reactie van guest services op 9 dec 2023
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa. We are sorry your package did not contain spa access, if you'd like one that does please book direct. We hope to welcome you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I ve stayed here four times before and thoroughly enjoyed it. The room was nice, spacious and clean. Tea, Coffee and biscuits on hand. Parking is easy. Staff very friendly and helpful and in the bar will always have a chat and make you feel welcome if not busy. I think its great to be able to use the Spa as part of your stay for an hour. For longer stays room is cleaned at your request so don't get disturbed. Aldi and Home Bargains across the road. Nice 10 min walk into town along the river. My only things were I was in Room 110 and the WiFi didn't seem very constant maybe just need a booster. Also I ate at the Drinking Fountain twice and understand the cost of living but as nice and filling as the meal was I thought £38 for a two course meal, Steak being the main a bit pricey. Happy and look forward to staying again and strongly recommend.
3 nachten verbleven in november 2023
Reactie van Guest Services op 11 nov 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Booked for a night on 26/10. Lovely welcome. Staff were brilliant. Room was spacious, TV was one of the biggest I’ve seen in a hotel room. Bedding was ridiculously comfortable and the underfloor heating in the bathroom was fantastic!
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Chris

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely, short one night stay. Very nice venue, room and surroundings and a very short walk into Llangollen
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Carolyne

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bedroom was lovely and we really enjoyed the spa. Very friendly staff despite being short staffed. Thank you.
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 – Goed

Keith

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Nice hotel
The hotel is lovely, staff are very friendly. But for a three day stay we never had housekeeping visit once, and we had to request things like sanitary products in the bathroom. For a 4 star hotel I would expect at least 1 visit in three days but overall the hotel is nice.
3 nachten verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
Thankyou for taking the time to leave us with your feedback, we do service bedrooms but at your request, if you don't have your bedroom cleaned we donate money to have tree's planted as part of our environmental policy. You can read about this, in our welcome letter, hotel info book and housekeeping signage in the bedroom. If you are staying with us again please just ask, it's no problem. We hope to welcome you again soon.

10/10 – Uitstekend

Jenny

Lovely place
Lovely hotel. Spa is great. Had a facial and can’t recommend the lady enough.
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 – Goed

John

1 nacht verbleven in oktober 2023
Reactie van guest services op 9 dec 2023
Thank you for choosing to stay with us at The Wild Pheasant Hotel and Spa. We are delighted you enjoyed your stay. We hope to welcome you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Kevan

1 nacht verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Mark

A excellent venu👍
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 2 nov 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Dave

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service from Scott, lovely Spa and spacious bedroom. Whatever you do don't stop at the Chainbridge Hotel, it is appalling, stop here !
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 15 okt 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Harley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 15 okt 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Edward

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 9 okt 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

6/10 – Redelijk

Katie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The mattress was very hard and had a dip in the middle not a comfortable stay 😞
1 nacht verbleven in september 2023
Reactie van Guest Services op 2 okt 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 – Goed

Sydney

2 nachten verbleven in september 2023
Reactie van Guest Services op 2 okt 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

JAKE

1 nacht verbleven in september 2023
Reactie van Guest Services op 2 okt 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

6/10 – Redelijk

Richard

1 nacht verbleven in september 2023
Reactie van Guest Services op 15 okt 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we are delighted you enjoyed your stay and we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Geoffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Guest Services op 20 sep 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 – Goed

Steve

1 nacht verbleven in september 2023
Reactie van Guest Services op 19 sep 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

8/10 – Goed

Aliyah

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Last minute stay but was quite expensive for the room that you got, rooms could do with renovation as the rest of the hotel is really well kept. Breakfast was good but waited quite a while. Staff were also really friendly. Overall good stay but wasn’t so keen on the room.
1 nacht verbleven in september 2023
Reactie van Guest Services op 18 sep 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

6/10 – Redelijk

John

1 nacht verbleven in september 2023
Reactie van Guest Services op 13 sep 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

S

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Guest Services op 13 sep 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 13 sep 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Disapponting
Stay here quite often but the rooms have been quite hit and miss the last two stays, mattress felt really old and worn. Staff lovely as ever.
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 31 aug 2023
Thank you for choosing to stay at The Wild Pheasant Hotel and Spa, we look forward to welcoming you again soon. The Wild Pheasant Team