Thank you Hope to see you soon again Luis

Tack så mycket för ditt besök, vi hoppas att vi ses igen

We thank you nice stay and your coimments. We hope to see you next year Sincerely FELIPE RIGAT

Thank you

Dear Mr. Mc Cord We understand your anger regarding your cancellation but we can not agree and consider your comments unfair . When booking a room or a flight with special condition in price and the cancellation conditions are non-refundable, an event external to the hotel or to the company can not make us the culprits and take care of your expenses. For this, and we recommend it many times, there are travel insurance that cover, for less than 3 euros a day (AXA), many more things than cancellation fees. Not for that we have to "punish" publicly saying that the hotel has not complied, that has not been the case. As you will see, we do not accept blackmail or fear the consequences for not pleasing them in what is not our responsibility. Yours sincerely Luis

Thank you Debora. we hope to see you soon Yours sincerely Felipe Rigat

Dear Sir We thank you your comments about the Rigat . We deeply try to help all our guest and improve everyday. We take note about the mattres . Thank you. We hope to see you soon

Merci beaucoup pour vos aimables commentaires Nous espérons vous revoir dans notre Rigat Cordialement

Dear Sir. We thank your visit and the few moments to comment your stay with us. Our hotel is continuously maintenied to keep this classic style . It is premeditatedly renovated in this style like a Museum. For example all leaving room is brand new and the terraces, new distribution of Superior and Suite rooms, Swimming pool area, garden area with new sunbed area,etc... 2 ha of gardens and terraces, not bad . About category: 3 star services are for 3 star hotels. Let me not be agree with you. Our service is to bring the good quality of coffe or tea or any drink well prepared to your room, not to save personel of give selfservise food, nothing about it. This is 5 stars service, not the other.do not ever think that coffee in room is for free in the hotels, actually none of the services !!! ... the charge is in general price room...as any service in any company. We recomment to thing more in prices, locations,views... not in stars. not all the hotels are equal !. Other thing is a determinate offer (low season) as you get:parking free,Spa free,breakfast free.. this is just for marketing. No mention it. After Easter Holidays or long week end of May there is no many demand is the reason that you enjoyed the 3 starsr prices (not mention it) On those days the hotel may be full, medium or not... low season low season rates. August arround 300 euros basic, as normal, May 180 euros . It is very extrange that anyone may receive an other type of room when a client reserve a park view room having the option to reserve one of our Suites or Romantic sea view all at its prices. There will be no sense to have different options, nothing about service customer relations. We recall that , in low season, there are wonderfull offers in park view & good offers in other types. None of our common clients are worry about this. We are clear : you can choose. Thank You

thank you Hope to see you next time

Muchas gracias Esperamos verle próximamente.

Thank you very much . Hopping to see you next time

Merci beaucoup pour votre temps et votre séjour avec nous. Surtout souligner notre effort afin que toutes les voitures Tesla peuvent recharger gratuitement dans le Rigat

Dear Mr. Kent, thank you very much for your indications and commnets Looking forward to see you again

Apreciada Sra. Muchas gracias por sus comentarios. Esperamos volverles a ver en el futuro . Un saludo