Exterieur

Beoordelingen van Embassy Suites by Hilton Lompoc Central Coast

3.5 out of 5
Embassy Suites by Hilton Lompoc Central Coast
1117 North H Street, Lompoc, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 534 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 253 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 102 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 1000 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Joyce

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Heel fijn hotel!
Alles was heel goed, behalve de mevrouw die ons incheckte, zij was wat nors en onvriendelijk. Maar de medewerkers bij het zeer uitgebreide ontbijt waren weer uiterst vriendelijk!
1 nacht verbleven in augustus 2019
Reactie van Golda, GM op 12 sep 2019
Thank you for the glowing review. We are glad you loved our hotel as well as our terrific location and modern, upscale accommodations. It is our goal to deliver great value at a fair price, and we liked reading we have accomplished just that. We appreciate your comments, and we are eagerly waiting to welcome you back on your next visit. So sorry to hear about the staff interaction. We will address that immediately.

10/10 – Uitstekend

Leonardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Randy Baggett - Front Office Manager op 23 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 – Uitstekend

martin

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good place
1 nacht verbleven in april 2024
Reactie van Randy B.-Front Office Manager op 18 apr 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Naw Gloria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love it. A beautiful city and a beautiful place
1 nacht verbleven in april 2024
Reactie van Randy B.-Front Office Manager op 18 apr 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great scores and feedback regarding your stay and our beautiful city. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Veronica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Randy B.-Front Office Manager op 18 apr 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Simon

Love the service and facilities. Very happy that we stayed here
4 nachten verbleven in april 2024
Reactie van Randy B.-Front Office Manager op 18 apr 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Patrick

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was good, staff was excellent and nice people.
2 nachten verbleven in april 2024
Reactie van Randy B.-Front Office Manager op 8 apr 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great scores and feedback. We look forward to welcoming you back next time you are in the area.

6/10 – Redelijk

Beatriz

2 nachten verbleven in april 2024
Reactie van Randy B.-Front Office Manager op 28 apr 2024
We appreciate your review. We always want to make sure we're providing the best stay for our guests. If there's anything we could have done to make this a 5-star experience, please don't hesitate to reach out to us with more details about your visit. Thank you.

10/10 – Uitstekend

Flor

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Limpio, buenas instalaciones, buen ambiente y personal muy amable 😉
2 nachten verbleven in maart 2024
Reactie van Randy B.-Front Office Manager op 2 apr 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

4/10 – Matig

Joy

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Be warned, there are FROGS, and they are loud as’f in the courtyard right outside the room door. They go off like a siren throughout the night. It was disappointing for a Hilton.
2 nachten verbleven in maart 2024
Reactie van Randy B.-Front Office Manager op 25 mrt 2024
Thank you for taking the time to review your recent stay with us. I am sorry that you had an unpleasant stay due to the frogs in our garden area. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 – Uitstekend

TANYA

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very kind.
1 nacht verbleven in maart 2024
Reactie van Randy B.-Front Office Manager op 19 mrt 2024
Thank you for taking the time to review your recent stay with us in Lompoc. I am happy to see you enjoyed our friendly staff. We appreciate the great scores and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

angel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Moises was a very helpful. Had a wonderful experience and will definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Randy B.-Front Office Manager op 19 mrt 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback about the staff. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

David, Dixon

Reisde met partner
Positief: Netheid, personeel en service
Great place to stay been there many times but it is starting to need upgrading of their rooms. They provide a nice free full breakfast a nice happy hour we always stay there. Thx Dave
2 nachten verbleven in maart 2024
Reactie van Randy B.-Front Office Manager op 8 mrt 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and honest feedback regarding your stay. Hopefully soon we will get our renovation approved and be able to upgrade the rooms. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Michelle

1 nacht verbleven in februari 2024
Reactie van Randy B.-Front Office Manager op 8 mrt 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Salvador, paramount

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good place to stay with family and friends
1 nacht verbleven in februari 2024
Reactie van Randy B.-Front Office Manager op 26 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great feedback and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a great, reasonable place.
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 25 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Janette

1 nacht verbleven in februari 2024
Reactie van Randy B.-Front Office Manager op 20 mrt 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

MANUEL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was comfy
1 nacht verbleven in februari 2024
Reactie van Randy B.-Front Office Manager op 21 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding the room. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

richard

1 nacht verbleven in februari 2024
Reactie van Randy B.-Front Office Manager op 20 mrt 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We really appreciate the great score and look forward to welcoming you back next time you are in the area.

4/10 – Matig

Jose

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We had to change room from the original one we received, because it was dirty. The tub had a hole in it a d the TV in the living Room wasn't turning on. The second room was dirty as well. The bathroom door had these weird brown stains on both side right at eye level. One of the lobby reps wasn't very pleasant to speak with she was kinda rude and not willing to help. The second lady on the other hand was more pleasant and helpful with moving from one dirty room to another.
2 nachten verbleven in februari 2024
Reactie van Randy B.-Front Office Manager op 25 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. I am sorry you had some problems and had to switch rooms. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean, my apologies. I hope you will consider staying with us again. We strive to provide gracious, engaging and caring service and we’d love to have you back as our guest to ensure you have the best travel experience ever.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Randy B.-Front Office Manager op 20 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Felipe

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Randy B.-Front Office Manager op 18 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

8/10 – Goed

Abraham

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in & staff are nice
1 nacht verbleven in januari 2024
Reactie van Randy B.-Front Office Manager op 8 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

6/10 – Redelijk

Stefanie

1 nacht verbleven in januari 2024
Reactie van Randy B.-Front Office Manager op 18 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. I am sorry if you were not completely satisfied with your stay. We hope you would stay with us again next time you are in the area.

6/10 – Redelijk

Filemon

Nice place to stay
3 nachten verbleven in januari 2024
Reactie van Randy B.-Front Office Manager op 8 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

6/10 – Redelijk

Sherilyn, Seaside

Reisde met familie
First time stay at an Embassy Suites Hotel, it was nice bt we didn't enjoy our stay due to staff not taking our concerns seriously.
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 21 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. I am sorry you had some issues with the staff. We hope you would give us another chance next time you are in the area.

4/10 – Matig

Adam

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Randy B.-Front Office Manager op 20 feb 2024
We are very sorry that you did not completely enjoy your stay with us. We hope you will give us another chance next time you are in the area.

6/10 – Redelijk

Johnny

Reisde met familie
Positief: Netheid
Location was not able to handle breakfast. run out of food.
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 20 feb 2024
We are very sorry that you did not enjoy your recent stay with us. We hope you will give us another chance next time you are in the area.

10/10 – Uitstekend

ludwin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in and excellent service
2 nachten verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 17 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Experience
It was amazing. Going to book another trip there. The front desk was very helpful and amazing
2 nachten verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 17 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. I am happy to see that you enjoyed your stay with us. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Randy B.-Front Office Manager op 17 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

8/10 – Goed

Romina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean and had good service. The complimentary prepared breakfast was really good as it was cooked fresh. However, it can get quite packed and have a long wait as there was only one cook.
2 nachten verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 17 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the feedback regarding the breakfast. We are always looking for ways to improve our service. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Evelio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 17 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

David

3 nachten verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 8 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extremely dog friendly with great suites that are super lean and comfortable!!
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. Glad you were able to bring your furry friend along for the stay with us. We look forward to welcoming you back next time you are in the area. Best wishes in the New Year!

6/10 – Redelijk

Jennifer

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
No food at the Inn
Our stay was good except breakfast was a bit lacking. Scrambled eggs were burnt every day and wait for custom orders was too long. My son went back several times to try and get breakfast on one of the days and buffet had no food and line for custom orders was out the door. Don’t offer breakfast if you can’t deliver. It seemed staff was always surprised by number of people staying at hotel. There was a lack of preparation for quantity of food for number of guests.
6 nachten verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. I am very sorry about the issues you experienced with breakfast. We had a high volume of guests over the holidays, and we are sorry that affected the service you expected and deserved. We will take your comments under consideration as we continually work to improve our guest experience. Please let me know if there is anything I can do to make up for the bad stay. We hope you will consider staying with us in the future.

4/10 – Matig

Elspeth

Negatief: Netheid, staat van de accommodatie en faciliteiten
Seems run down and the area around the hotel seemed sketchy.
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. I am sorry you had an unpleasant stay. We will take your comments under consideration as we are always trying to improve our guest experience. We hope you will give us another chance next time you are in the area.

10/10 – Uitstekend

Rich

Positief: Voorzieningen
Love Embassy Suites as they seem to understand what people like.
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback regarding your stay. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Jeanette

1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area. Best wishes for the New Year!

10/10 – Uitstekend

Dibyendu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing experience
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Sergio, CORONA

1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

4/10 – Matig

Cheryl

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
If you don't mind being awaken by a leaf blower in the courtyard, then stay here. Leaf blowers should not be used at a place like this as people may have allergies, and especially not before 9am. This Embassy Suites is nothing like the rest of them. The evening reception lacked snacks and the drinks took 30 minutes to serve. The breakfast is supposed to be until 9am, but at 8:30am they asked us to leave as there wasn't enough food. The seating in the reception/ breakfast area is inadequate for the size of the hotel. But I guess that doesn't matter if they don't plan on serving food. The lobby is small and unwelcoming. Overall, this is the worst Embassy Suites we've stayed at, and mainly because of the service. The rooms were typical rooms and seemed to be clean.
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your stay. I am very sorry you had an unpleasant experience at the hotel during your recent stay with us. We experienced a high volume of guests over the last week, and I am sorry that affected the service we provide. Being turned away from breakfast is unacceptable. Please know this is not the normal for our hotel. We will use your comments to improve the service we provide to our guests. Please let me know what I can do to make up for the bad stay with us.

10/10 – Uitstekend

Leticia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love it! Family friendly:
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 31 dec 2023
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Harim

1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 1 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Sally

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were spacious and clean.
2 nachten verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 31 dec 2023
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and feedback. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

ramie, South San Francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 31 dec 2023
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Natalie

1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 17 jan 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

8/10 – Goed

Dylan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 31 dec 2023
Thank you for taking the time to review your recent stay with us in Lompoc. We look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

Asuncion, yucaipa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Randy B.-Front Office Manager op 31 dec 2023
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.

10/10 – Uitstekend

fides, Irvine

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Randy B.-Front Office Manager op 8 feb 2024
Thank you for taking the time to review your recent stay with us in Lompoc. We appreciate the great score and look forward to welcoming you back next time you are in the area.