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Beoordelingen van citizenM London Victoria Station

4 out of 5
citizenM London Victoria Station
292 VAUXHALL BRIDGE ROAD, London, England

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 623 van 804 beoordelingen" "
Gastenscore: 8 - Goed. 136 van 804 beoordelingen" "
Gastenscore: 6 - Redelijk. 29 van 804 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 804 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 804 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Rukiye

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just perfect
2 nachten verbleven in januari 2024

8/10 – Goed

Fung

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Maxime

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Santana

3 nachten verbleven in december 2022

8/10 – Goed

Petra van der

Zakenreiziger, Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
zakelijk gebruik
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Eden

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2022

10/10 – Uitstekend

Ingeborg

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Denise

Reisde met partner
Positief: Voorzieningen
The location near Victoria Station was perfect, making it easy to launch off to other areas of London. The room is not big but what we needed to sleep and get cleaned up. It is not a room to hang out in due to the small size.
4 nachten verbleven in mei 2024

8/10 – Goed

Rosemary, Essex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay with easy access to main train station, the Underground, shops and theatres. It has a young vibe and uses iPads to Check in, control your TV, lighting etc which is great as long as your iPad works! Mine needed a reboot but the staff were very kind and helpful and showed me how to use it. Overall a very good experience and I would definitely recommend this hotel to others
2 nachten verbleven in mei 2024

8/10 – Goed

Mariam

Reisde met partner
cool features of the room, very spacious bed, did not like toilet within the shower or the sink outside this
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Completely electronically controlled room. Small room but very pleasant. Happy staff members.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Adrian, HOUSTON

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall an OK hotel. However rooms are way too small. Bed was against three walls. Very small area to move around and put things and luggage up. Perhaps for one guest but complicated for two.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jordan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic property for single occupancy and potential two person.
6 nachten verbleven in april 2024

6/10 – Redelijk

Ryan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was clean and the breakfast was good but the room was tiny. I knew it would be small but it was smaller than a cruise ship room. If you are travelling as a couple you better be comfortable using the facilities in very close proximity to your partner. There are no secrets in this room.
4 nachten verbleven in april 2024

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good - the location, price and cleanliness. Not so good - the decor and design is aimed at the under 30s and the room itself reminded me of a cabin on a cruise ship. Bad - having to use an IPad screen to operate the TV and lights. Very inconvenient and a great way to spread diseases.
3 nachten verbleven in april 2024

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

sylvia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really convenient to walk around and staff really helpful
3 nachten verbleven in april 2024

10/10 – Uitstekend

Denise, Chagrin Falls

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bright room
2 nachten verbleven in april 2024

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly clean facility in an ideal location. Can’t wait to go back
5 nachten verbleven in april 2024

8/10 – Goed

Sam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are amazing, very modern and stylish. The beds are very comfortable. The noise level is pretty quiet however you can still hear sirens if theyre passing. The blackout feature is very good also, not much light creeps through. Only let down was that i needed to get staff to change pad charger as it was faulty which meant i had no access to any room features, but they did so quickly once i reported. Thr shower tended to drip throughout the night also. However Cialio was amazing and made us feel very welcome on arrival. If it wasnt for these small issues it would've been a 5/5
2 nachten verbleven in april 2024

10/10 – Uitstekend

mabel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent accommodation, would highly recommend. Staff really friendly and helpful. Beautifully designed, good vibe
1 nacht verbleven in april 2024

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff, clean hotel. Great breakfast and in a great area. Couldn’t ask for anything more!
2 nachten verbleven in april 2024

10/10 – Uitstekend

james

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique cool room. Very comfortable. Shortfall: liquid soap and conditioner seemed poor quality
1 nacht verbleven in april 2024

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the techy quality of this hotel. Lots of fun gadgets like the in room Contol tablet that let's you change the color of your bathroom unit. I chose turquoise. You can also control the curtains, blinds, lights and tv with your tablet. The room was very clean. A bit on the small side, but that's pretty standard in the UK. The staff is friendly and helpful. There are a few downsides. The shower water temp is only 40°C. Which was kind of lukewarm for me. Also, they dont have a lot of food to order for an evening meal. I wanted dim sum one evening and they were out of it. The breakfasts, however, are terrific with lots of variety. I especially enjoyed the croisants, eggs, ham and bacon. Lots of variety to choose from. So overall, I hihly reccp
4 nachten verbleven in april 2024

10/10 – Uitstekend

Maria Eugenia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Todo cerca se puede recorrer a pie, muchos lugares interesantes: catedral de Westminster, Elizabeth tower, London eye. Estación Victoria.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Salvador

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente y moderno hotel. Controlabas todo con una ipad. Todo moderno y limpio. Excelente ubicación!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Lindsay

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Despite asking expedia to cancel our booking long before we were due to arrive, it seems that you think we did arrive . We still await a refund which is pending.
3 nachten verbleven in april 2024
Reactie van citizenM team op 2 mei 2024
Hello there Lindsay, Sorry to hear about this. As unfortunately this does not relate to an actual stay you had with our hotel, please be advised to contact the platform you booked with to share this. Safe Travels,

10/10 – Uitstekend

Markki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very unique hotel compared to other traditional chains I’ve stayed in. Very clean with great room amenities and the staff was fantastic. Only downside is the rooms are very small and so with more than 1 person it makes the quarters kind of tight, especially if you were to have more than one suitcase, but the bed is very comfortable.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Shalva

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved staying here. The staff was supper friendly and the room was awesome. It was jam packed with cool features. We had a lay over in London for 22hrs and this really started off our honeymoon on a strong note. I strongly suggest this spot, we had to be up at 4 am and the way that the room wakes you up, is perfect for someone that has an early flight to catch, you have to experience it.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ashley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of cool features especially the common spaces and nice breakfast and bar. Great for 1 or 2 nights near to central London.
2 nachten verbleven in april 2024

10/10 – Uitstekend

lesley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, quiet room with darkening blinds. Convenient location for tube and dining
2 nachten verbleven in april 2024

8/10 – Goed

Geraldine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the high tech! I could control the blinds, lighting and cleaning service at the touch of a button. The hotel was situated near restaurants, eateries and lots of shops, including Zara. Victoria station is just around the corner! The only down side was the constant air flow around the room, which couldn’t be turned off, making it cold.
2 nachten verbleven in april 2024

8/10 – Goed

Napatsawan

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I stay for 6 nights there and the second days I told staffs to get someone to clean up my room and no one show up and clean my room. I have to came down to talk to same staffs again then they cleaned up after 3 days I staying there. They have to pay attention to customers more than this.
6 nachten verbleven in april 2024

10/10 – Uitstekend

celeste

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location, and great staff. Rooms are compact but very well designed. Perfect location for first timers to London!
3 nachten verbleven in april 2024

10/10 – Uitstekend

Quinton

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff, 24 hour bar and food service. Great location close to lots of shopping and walking distance to Buckingham Palace. Modern rooms with lights and air controlled by an iPad. Nice selection of items for breakfast.
3 nachten verbleven in april 2024

10/10 – Uitstekend

weitang

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, friendly staff, convenient for sightseeing.
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Dana

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kind of artsy and high tech. Using an iPad to control the room functions took some getting used to, but it worked.
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Joan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really cute hotel, lovely modern design. Rooms are compact but very well designed. Shower is great, bed large and super comfortable. I didn’t want to leave them both! Large bar and lounge area with lots of comfy seating and little nooks. Staff were exceptional. Very helpful and welcoming. Nice breakfast area although I didn’t try that. Great atmosphere. Would definitely stay at a CitizenM again. This is a great location for getting around London. Victoria train and underground station is just around the corner.
2 nachten verbleven in april 2024

10/10 – Uitstekend

JODI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the amenities you could want and then some.
2 nachten verbleven in april 2024

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel. Great room and staff was really helpful.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Sara Pott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent 8 night stay at Citizen M. Best sleep, Delicious breakfast and great location for touring London by tube, train or coach.
8 nachten verbleven in maart 2024

10/10 – Uitstekend

Fatlume

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff and cleanliness
3 nachten verbleven in april 2024

10/10 – Uitstekend

Dayeon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the concierge employees. They made such a great impression on our first day of the London trip. The hotel is in a walking distance from almost every major landmark and there's underground right in front of the hotel if it gets too rainy or windy to walk back. So clean and we had such an amazing Westminster church view from our room so that was another plus. If I am going back to London, I am going back to this hotel!
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Benjamin

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was an excellent stay in London. Rooms were small but king size bed, great hot shower, friendly staff, morning breakfast was very good. Would definitely stay again
2 nachten verbleven in april 2024

8/10 – Goed

Dario

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bella struttura situata in un punto strategico della città , pochi minuti a piedi da Victoria Station e dalle fermate della metro . Check in e check out da effettuare con l'ausilio dei tablet posti all'ingresso della struttura . Camere di dimensioni ridotte , ma credo sia una costante nel centro di londra . Credo che la nostra fosse intorno ai 12 mq , letto king size ,un lato posto accanto alla finestra , lavandino a vista all'ingresso della stanza con di fronte wc e doccia ricavati con una parete in vetro satinato. Arredamento nuovissimo . Stanza dotata di tablet con cui si potevano comandare luci,tapparelle e tutti i servizi necessari. Veramente poco lo spazio a disposizione , ma per soggiorni brevi 2/3 gg, ideale sopratutto per la posizione.
3 nachten verbleven in maart 2024

8/10 – Goed

Amy

5 nachten verbleven in maart 2024

8/10 – Goed

Wayne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Victoria station
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Shotaro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Laura

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really couldn't fault it! Staff were super welcoming & service-minded. Location was super ideal, especially travelling from Gatwick Airport so could just jump on the train and the hotel is only a few mins walk from the station. Plenty of shops, cafes, pubs, bars, restaurants etc. around the hotel. Also really easy to walk to Buckingham Palace, Big Ben etc. We actually walked around London a lot this time, rather than using the tube/metro, as we had on previous visits. The rooms are comfortable - some might think small, but it was actually bigger than I expected after reading reviews. Very cool with iPad controlling the room and smart use of space with storage & safe under the bed. Also, wanted to give a special thanks to Miguel who helped out our friend. He accidentally booked the wrong Citizen M hotel in London but he and his manager (Can't remember his name unfortunately) really helped him and it was no problem to switch hotels, so he could stay in the same hotel as us. An extra special touch with the complimentary drinks voucher - was a very nice surprise! And made his bad day go to the best day! It was my first time staying with Citizen M but it certainly won't be the last! I will definitely come back and recommend the hotel & location to friends & family.
2 nachten verbleven in maart 2024

8/10 – Goed

Susana

6 nachten verbleven in maart 2024