Bar (ter plaatse)

Beoordelingen van Copthorne Tara Hotel London Kensington

4 out of 5
Copthorne Tara Hotel London Kensington
Scarsdale Place, Kensington, London, England

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 817 van 2706 beoordelingen" "
Gastenscore: 8 - Goed. 834 van 2706 beoordelingen" "
Gastenscore: 6 - Redelijk. 491 van 2706 beoordelingen" "
Gastenscore: 4 - Matig. 305 van 2706 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 259 van 2706 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

7,2/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Christianne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed gelegen bij de ondergrondse en in een leuke en gezellige omgeving
3 nachten verbleven in februari 2024
Reactie van AJ op 5 mei 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that stood out to you or if you have any feedback to share, please don't hesitate to let us know. We truly appreciate your support and hope to welcome you back for another fantastic stay in the future! Warm regards, AJ Copthorne Tara Team

8/10 – Goed

Robert

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly welcome and quick incheck. Good breakdfast. Staff very helpfull Clean and comfortable rooms
5 nachten verbleven in november 2023

4/10 – Matig

Cedric

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tegenvaller
Ligging ok maar comfort en isolatie viel echt tegen. Naast metro die om de 5min passeert. 2kamers naast elkaar (ook al werd dit weken op voorhand aangevraagd) was ook onmogelijk! Personeel vriendelijk
3 nachten verbleven in november 2023

8/10 – Goed

Uttara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Inge

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Taysine

2/10 – Ontzettend slecht

Joel

Positief: Personeel en service
Negatief: Netheid

8/10 – Goed

clement

Positief: Personeel en service, voorzieningen

10/10 – Uitstekend

Ciara

2 nachten verbleven in september 2022

6/10 – Redelijk

Antonius

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Time is starting to catch up on the hotel.
3 nachten verbleven in juni 2022

6/10 – Redelijk

Johannes

Reisde met partner
Positief: Personeel en service
Oud hotel met navenante accommodatie. Goede bedden waardoor prima geslapen. Verouderde badkamer. Ontbijt slecht en smakeloos. Personeel meest vriendelijk en behulpzaam. Niet altijd even vaardig. Kortom de ‘charme’ van vergane glorie’
4 nachten verbleven in april 2022

10/10 – Uitstekend

Asma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geweldig hotel , zal zeker terug komen
3 nachten verbleven in maart 2022

10/10 – Uitstekend

Jacques

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
prima locatie omdat de conferentie waar ik aan deelnam ook in het hotel was.
1 nacht verbleven in januari 2022

6/10 – Redelijk

Yoshiko

Negatief: Personeel en service, voorzieningen
早朝から従業員が廊下で歌っていてうるさい。 ベッドメイキングで8:00に起こされた。 大きいホテルなのに隣の部屋の音が聞こえる。 部屋やバスルームは広くて使いやすい。 自分以外の髪の毛がカーペットについてる。 ホテルから買出し行くのに時間がかかる。 部屋のお湯が出なくて、次の日までシャワーできなかった。バスタブに入りたくて選んだから、親が出ないなら意味ない。
2 nachten verbleven in mei 2024

6/10 – Redelijk

Tom

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Lifts take forever.
1 nacht verbleven in mei 2024

8/10 – Goed

Shaheenah

Positief: Personeel en service
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Kevin, Edmonton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved how close the hotel is to so many amenities and public transportation. Very comfortable room and outstanding staff.
10 nachten verbleven in april 2024
Reactie van AJ op 14 mei 2024
Dear Kevin,Thank you for taking the time to share your positive experience with us on Expedia.We are delighted to hear that you enjoyed your stay with us and found our hotel conveniently located near amenities and public transportation. Providing comfortable accommodation and outstanding service to our guests is our top priority, and we are thrilled that we were able to meet your expectations in this regard.Your kind words are greatly appreciated and will be shared with our team.We look forward to welcoming you back to Copthorne Tara Hotel in the future.Kind regards,AJ, Copthorne Tara Team

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Can’t fault it.
1 nacht verbleven in mei 2024
Reactie van AJ op 14 mei 2024
Dear Roger,Thank you for leaving us a 5-star review on Expedia.We are thrilled to hear that you had a faultless experience during your stay with us. Providing exceptional service and comfort to our guests is our priority, and we are delighted that we succeeded in meeting your expectations.We appreciate your positive feedback and hope to have the pleasure of welcoming you back to Copthorne Tara Hotel in the future.Kind regards,AJ, Copthorne Tara Team

4/10 – Matig

Ipek

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Otel is very big and the location is great. But i will not coming back because: 1. Staff I checked in with was not helpful at all. He just tried to get rid of me asap. 2. Room was so old. Aircon was not cooling the room at all. The room was boiling. 3. Bathroom was really old. Bathtub was so old that inside was full of yellow marks. Sealing was terrible when showering it flooded. Toilet flush was from first ages. Overall, i only liked the location.
2 nachten verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Dear Ipek,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's location convenient.However, we're deeply sorry to learn that your experience with our staff and the condition of your room did not meet your expectations. Please rest assured that we take your comments seriously and will address them internally to ensure improvements are made.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.Kind regards,AJCopthorne Tara Team

4/10 – Matig

Sam

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff unwelcoming, miserable looking and none greeting. They appear robotic on reception gave us the door card and directions to our room, we didnt even receive a 'Hello!'. Need retraining in hospitality etiquette. Room very poor, tired and noisy. Smoke detector flashed constantly all night. I don't recommend staying here. The Holiday Inn, looks nicer and lits located right beside it.
1 nacht verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Dear Sam,Thank you for taking the time to share your experience with us. We're truly sorry to hear that your stay did not meet your expectations.Please accept our sincere apologies for the unwelcoming attitude of our staff and the issues you encountered in your room. We value your feedback and will certainly review our hospitality training procedures to ensure that all guests receive a warm and friendly welcome.We regret any inconvenience caused by the noise and the smoke detector in your room. Your comments have been noted, and we will take steps to address these issues promptly.We understand your disappointment and hope to have the opportunity to restore your faith in our hotel on a future visit.Kind regards,AJCopthorne Tara Team

10/10 – Uitstekend

Lio Alberto, Pietrasanta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van AJ op 12 mei 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a superb experience with us.Kind regards,AJCopthorne Tara Team

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

8/10 – Goed

jay

Positief: Netheid, personeel en service
When I arrived, thermostat wasn't working properly and room was hot. I called front desk. Ten minutes later a maintenance man arrived and fixed the problem. Other than that, everything was excellent.
2 nachten verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Dear Jay,Thank you for sharing your experience with us. We're glad to hear that our maintenance team promptly addressed the issue with the thermostat and resolved it to your satisfaction.We apologise for any inconvenience caused and appreciate your understanding. We're pleased to know that aside from this minor setback, you found everything else excellent during your stay.We look forward to welcoming you back for another great experience in the future.Kind regards,AJCopthorne Tara Team

8/10 – Goed

Kseniya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice holiday at nice place
2 nachten verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

6/10 – Redelijk

Ezzeldin, Orinda

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The location is ideal in all aspects, the room is priced competitively but the hotel needs to heavily invest in its infrastructure. A 20 years visitor, this place has been slowly going down from where this place once was.
5 nachten verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Dear Ezzeldin,Thank you for your feedback and for being a loyal visitor over the years. We're glad to hear that you find our location ideal and our room pricing competitive.We take your comments about our infrastructure seriously and appreciate your insight. Rest assured, we are continuously working on improving our facilities to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back and exceed your expectations in the future.Kind regards,AJCopthorne Tara Team

10/10 – Uitstekend

Bronwen

1 nacht verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a superb experience with us.Kind regards,AJCopthorne Tara Team

8/10 – Goed

VINCENT

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bien placé quartier chic
3 nachten verbleven in mei 2024

8/10 – Goed

Nina

Reisde met familie
Positief: Voorzieningen
Location of the hotel is great, tube is just around the block, safe and clean neighbourhood. I have just one complaint about our check-in. The first guy behind the desk gave us non working lift/room cards, that was sorted out with another lady who was very kind, but then we came with working cards into occupied room from another guests. So we had to go back to the lobby and sort this out. We got another room, cards were working this time and additional bed for our child was brought right away as promised. It was all sorted pretty quick. The rest of our stay was fine, lifts working fine, everything smooth, fridge was working in the room, so aal good apart from check in situation. Once more I really liked the location of the hotel. Really convenient for travelling around or coming from airport, all done by tube or walking. We had really nice time in London we would surely come back.
4 nachten verbleven in april 2024
Reactie van AJ op 12 mei 2024
Dear Nina,Thank you for choosing to stay with us and for sharing your feedback.We're glad to hear that you enjoyed our convenient location near the tube and that overall, you had a pleasant stay. However, we apologise for the inconvenience you experienced during check-in. Rest assured, we'll address this with our team to ensure it doesn't happen again.It's great to know that the issue was resolved quickly and that you appreciated the additional bed for your child.We're delighted that you had a nice time in London and would consider staying with us again. We look forward to welcoming you back in the future.Kind regards,AJCopthorne Tara Team

8/10 – Goed

Joyie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff, especially Devi at reception, was very helpful. We arrived earlier than planned and they allowed us to check in early. The hotel itself is not new but clean, the location great and the staff were wonderful.
2 nachten verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Dear Joyie,Thank you for taking the time to share your experience with us.We're delighted to hear that you found our staff, particularly Devi, to be helpful. Providing exceptional service is always our top priority, and we're glad we could accommodate your early check-in request.It's wonderful to know that you appreciated our hotel's cleanliness, great location, and the overall helpfulness of our staff.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,AJCopthorne Tara Team

6/10 – Redelijk

Jane

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Thank you for staying with us. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable room, great location and friendly staff
2 nachten verbleven in mei 2024
Reactie van AJ op 12 mei 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a superb experience with us.Kind regards,AJCopthorne Tara Team

6/10 – Redelijk

Charlotte

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Check in delayed but no apology . Receptionist tried to charge us for stay on check out even though we had paid Expedia in full . It’s so busy in the hotel , it’s like being in an airport Won’t be retuning .
1 nacht verbleven in mei 2024
Reactie van AJ op 5 mei 2024
Thank you for sharing your feedback, Charlotte. We apologise for the delayed check-in and any inconvenience caused by the lack of apology. Your experience with the receptionist will be addressed with our team to ensure this issue is not repeated. We regret any confusion regarding payment during check-out and apologise for any inconvenience caused. We understand your concerns about the hotel's busyness and apologise for any discomfort it may have caused. Your comments will be taken into account as we strive to improve our services. We regret to hear that you won't be returning, but we appreciate your feedback nonetheless. If you have any further concerns, please don't hesitate to contact us. Warm regards, AJ Copthorne Tara Team

6/10 – Redelijk

Barbara

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
In die Jahre gekommenes Mittelklassehotel, der angegebene Ökostandard erschließt sich mir nicht. Sehr laut, liegt an den Gleisen der Ubahn und leider auch sehr sehr hellhörig. Schöner Blick über South Kensington wenn man eines der höher gelegenen Zimmer hat. Personal sehr freundlich. Frühstück völlig überteuert lieber in der Nachbarschaft frühstücken dort gibt es tolle Cafés.
4 nachten verbleven in april 2024
Reactie van AJ op 5 mei 2024
Thank you for your feedback, Barbara. We appreciate your insights regarding your recent stay with us. We apologise for any inconvenience caused by noise, particularly from the nearby underground tracks. However, we're glad you enjoyed the scenic views over South Kensington from our higher rooms and found our staff to be friendly. We also appreciate your feedback on the breakfast pricing, and we understand your preference for nearby cafes. Your comments will be shared with our team for further improvement. We hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,AJ Copthorne Tara Team

10/10 – Uitstekend

Adeyemi

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here for 2 nights. Enjoyed my stay. Staff were very accommodating and very friendly. No problem at all. Will definitely return.
2 nachten verbleven in mei 2024
Reactie van AJ op 5 mei 2024
Thank you for your positive feedback, Adeyemi! We're delighted to hear that you enjoyed your two-night stay with us. It's wonderful to know that our staff were accommodating and friendly, contributing to a pleasant experience for you. We truly appreciate your kind words and are thrilled to hear that you plan to return. We look forward to welcoming you back on your next visit! If you need any assistance in the meantime, please don't hesitate to reach out. Warm regards, AJ Copthorne Tara Team

10/10 – Uitstekend

Linda, Glendale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly service and convenient.
2 nachten verbleven in mei 2024
Reactie van AJ op 5 mei 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that stood out to you or if you have any feedback to share, please don't hesitate to let us know. We truly appreciate your support and hope to welcome you back for another fantastic stay in the future! Warm regards, AJ Copthorne Tara Team

4/10 – Matig

Simon

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I stay in a lot of hotels for work around London so think I can give a balanced view. I stayed at this hotel as it came within budget and the double club room promised some element of comfort/luxury- alas it didn't. On arrival, a large group were checking in, with only two on the check in desk it was an incredibly slow process. Despite checking in online when I did get to the desk this took much longer that I would usually expect. On arriving to the room- it needs some TLC, it's very tired. The windows were filthy and grimy, carpet starting to show wear, tiles in the bathroom not quite fitted properly, poor bathroom fittings, stick substance left on the table, and an ancient air conditioning unit. The air con unit just didn't work, I spent the first night roasting- I got through three bottles of water as I was so parched, and there are of course no opening windows. I did ask at reception the next day and maintenance were sent up and did fix which helped cool the room down. There are many other hotels in the area and across London charging similar prices or slightly less for a much better, nicer, higher quality experience. If you just want a room to get some kip before a flight or something then this will be fine- but don't expect too much!
2 nachten verbleven in april 2024
Reactie van AJ op 5 mei 2024
Thank you for sharing your detailed feedback, Simon. We apologise for the inconveniences you experienced during your stay. Your observations regarding the check-in process, room condition, and air conditioning have been duly noted, and we will address these issues with our team to ensure improvements are made. It's disappointing to hear that we fell short of your expectations, and we understand your frustration. We appreciate your insights and hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future. Warm regards, AJ Copthorne Tara Team

8/10 – Goed

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always great
1 nacht verbleven in april 2024
Reactie van AJ op 5 mei 2024
Dear Paul,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay soon.Kind regards,AJCopthorne Tara Team

10/10 – Uitstekend

riccardo

Reisde met familie
Positief: Netheid, personeel en service
perfetta..un po’ vecchia però tutto bene..
3 nachten verbleven in april 2024
Reactie van AJ op 5 mei 2024
Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay with us. If there's anything specific that stood out to you or if you have any feedback to share, please don't hesitate to let us know. We truly appreciate your support and hope to welcome you back for another fantastic stay in the future! Warm regards, AJ Copthorne Tara Team

4/10 – Matig

Sabrina

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were really tiny and unclean but is a very convenient location, close to major transportation and in a very safe neighborhood.
6 nachten verbleven in april 2024
Reactie van AJ op 5 mei 2024
Dear Sabrina,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with the room cleanliness did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused. We appreciate your compliments regarding our convenient location and the safety of the neighborhood. Your comments will be shared with our team for further improvement. If you decide to give us another chance in the future, we'll do our best to ensure a more enjoyable stay for you.Kind regards,AJCopthorne Tara Team

8/10 – Goed

Mazen

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van AJ op 5 mei 2024
Thank you for staying with us and rating your stay. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

6/10 – Redelijk

GIANLUCA

Reisde met familie en kleine kinderen
Positief: Personeel en service
L'hotel si trova in una posizione eccellente. E' ben collegato.
4 nachten verbleven in april 2024
Reactie van AJ op 5 mei 2024
Dear GIANLUCA,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location excellent and well-connected. Your comments are valuable to us as we strive to provide the best experience for our guests. We hope to welcome you back in the future for an even better stay.Best regards,AJCopthorne Tara Team

4/10 – Matig

Dawn

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Old, tired, rooms. Had to sleep on a single put you up bed as didnt get twin club room booked. Unable to get access to room until after 7pm despite being told room would be available at 3pm. Clearly insufficient staff or allowing too many late checkouts.
2 nachten verbleven in april 2024
Reactie van AJ op 5 mei 2024
Dear Dawn,Thank you for taking the time to share your feedback. We apologise for the inconvenience you experienced with your room allocation and the delay in accessing your room. Please know that we take your comments seriously and will address them internally to improve our services. We appreciate your patience and hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,AJCopthorne Tara Team

10/10 – Uitstekend

Nesrin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Courtesy of staf specially the managers of the restaurant they make sure guest are satisfied and food was excellent in the restaurant
5 nachten verbleven in april 2024

8/10 – Goed

Farid

2 nachten verbleven in april 2024

10/10 – Uitstekend

Nicole

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in a great location near High Street Kensington tube station and a variety of shops and restaurants. It's tucked away on a quiet but safe street so you don't get any noise at night. The room was a decent size and clean. Would definitely stay there again. A great affordable option in London.
1 nacht verbleven in april 2024
Reactie van AJ op 28 apr 2024
Dear Nicole,Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed our convenient location and found our hotel to be clean and comfortable. Your kind words mean a lot to us, and we're delighted to know that you would choose to stay with us again. We look forward to welcoming you back on your next visit to London!Kind regards,AJCopthorne Tara Team

8/10 – Goed

Paul

Positief: Netheid
Reasonable price for near to central London and very close to the tube station.
1 nacht verbleven in april 2024
Reactie van AJ op 28 apr 2024
Dear Paul,Thank you for sharing your feedback with us. We're delighted to hear that you found our location convenient for your visit to central London. If there's anything else we can do to enhance your experience next time, please feel free to let us know. We look forward to welcoming you back soon.Kind regards,AJCopthorne Tara Team

8/10 – Goed

Justin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is a bit dated but it was clean and staff were helpful. The room was a bit noisy due to other guests, not the hotels fault. Breakfast was ok, some of the cooked food was not very warm. Location is great, just near a tube station and buses. Lots of shops, cafes and restaurants nearby.
2 nachten verbleven in april 2024
Reactie van AJ op 28 apr 2024
Dear Justin,Thank you for your review. We appreciate your compliments regarding our helpful staff and convenient location. We apologize for any noise disturbances during your stay and for the temperature issue with the breakfast food. Your feedback helps us improve, and we'll address these concerns with our team. We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,AJCopthorne Tara Team

4/10 – Matig

Polly

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van AJ op 28 apr 2024
Dear Polly,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. If there are specific areas where we fell short or if you have any suggestions for improvement, please don't hesitate to reach out to us. Your feedback is valuable, and we would like to address any concerns you may have had.Kind regards,AJCopthorne Tara Team

10/10 – Uitstekend

David and Lynn

Zakenreiziger, Reisde met partner
Great location, really great, and extensive service team more than makes up for the now aging rooms.
1 nacht verbleven in april 2024
Reactie van AJ op 28 apr 2024
Dear David and Lynn,Thank you for your review. We're delighted to hear that you enjoyed our great location and experienced excellent service from our team. We appreciate your feedback regarding our rooms, and we'll continue to strive for improvements. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Kind regards,AJCopthorne Tara Team

6/10 – Redelijk

Tarek

2 nachten verbleven in april 2024