Exterieur

Beoordelingen van Point A Hotel London Kings Cross – St Pancras

2.5 out of 5
Point A Hotel London Kings Cross – St Pancras
324 Gray's Inn Road, London, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 286 van 627 beoordelingen" "
Gastenscore: 8 - Goed. 215 van 627 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 627 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 627 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 627 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Mark

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ondanks dat we een kamer zonder ramen hadden was het voor een weekendtrip een prima overnachting. Het ligt zeer dicht bij Kings Cross Station.
3 nachten verbleven in april 2024
Reactie van Angela op 30 apr 2024
Dear MarkThank you for your lovely review. We are happy to see you had a great stay with us. We are looking forward to welcoming you again.Best regards

10/10 – Uitstekend

Nina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing I didn’t liked the airco keeps going on after I shut it off several times
1 nacht verbleven in april 2024
Reactie van Angela op 4 apr 2024
Dear NinaThank you for your nice feedback. We are glad to see that you had a great stay with us. Rest assured that we will incorporate your feedback to the appropriate department and we will try to improve our services.Best regards

10/10 – Uitstekend

Sharyla

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fijn verblijf gehad, een ietwat kleine kamer maar prima te doen. Alleen was de badkamer wel een slag te klein en mocht het beter schoongemaakt worden (kalk- en schimmelaanslag). Aardige medewerkers en goede service!
2 nachten verbleven in maart 2024
Reactie van Thay op 24 mrt 2024
Sharyla, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our hotel, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

6/10 – Redelijk

L.J.

Positief: Netheid, personeel en service
5 nachten verbleven in februari 2024
Reactie van Kulshum (Reception host) op 25 feb 2024
Hi L.J. Thank you for staying with us, we hope to see you again soon!

8/10 – Goed

Michiel

Reisde met familie
Positief: Netheid
Walking distance from Kings Cross. Rooms are clean but the bathroom hassome defects
4 nachten verbleven in februari 2024
Reactie van Reception host, Kulshum op 23 feb 2024
Hi Michiel, Thank you for your review, we are thrilled to see you had a good stay with us and we hope to greet you again soon!

10/10 – Uitstekend

Roan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijn hotel dichtbij kings cross
2 nachten verbleven in februari 2024
Reactie van Rafael op 13 feb 2024
Dear Roan We appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, is the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest shortly. Best regards Rafael

8/10 – Goed

Anjalena

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
4 nachten verbleven in januari 2024
Reactie van Rafael op 13 feb 2024
Dear AnjalenaThank you for staying with us and we are pleased to learn that you enjoyed the location. Please rest assured that we will take your feedback on board, and continue to refine our services. Best regards, Rafael

6/10 – Redelijk

Michael

3 nachten verbleven in december 2023
Reactie van Anna op 30 jan 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

10/10 – Uitstekend

Hua

1 nacht verbleven in december 2023
Reactie van Anna op 30 jan 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 – Goed

Robbert-Jan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dichtbij trein en metrostation. Ideale uitvalsbasis. Hotel is netjes en schoon. Ontbijt is eenvoudig, maar prima. Kamers zijn netjes, al zou het bed iets langer mogen zijn. Beneden in de lobby ook voldoende ruimte om te zitten en nog iets tecdrinen of ern spelletje te spelen
3 nachten verbleven in december 2023
Reactie van Anna op 30 jan 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 – Goed

Jolanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was fine, small but clean. Too bad that it was not cleaned in the 4 days we booked. It would be great if there is a description of how the airconditioning/heating works.
3 nachten verbleven in november 2023
Reactie van Reception host, Kulshum op 28 nov 2023
Hi Jolanda, Thank you for your review, we are glad to see you enjoyed most of your stay, the room is serviced on the fourth day of stay but in between if you need towels or bins changed just request at reception and this will be done for you. We hope to greet you again soon!

10/10 – Uitstekend

Dirk

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kleine kamer. Maar top lokatie. Alles was proper. Ontbijt is voldoende. Een aanrader
1 nacht verbleven in november 2023
Reactie van Kulshum (Reception host) op 28 nov 2023
Hi Dirk, Thank you for your wonderful review, we are so joyed to see you had a great stay with us, every feedback is much appreciated to the team. We hope your next stay is round the corner!

8/10 – Goed

gino

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
perfecte lokatie, centraal gelegen om London te verkennen
2 nachten verbleven in november 2023
Reactie van Isaac op 24 nov 2023
Dear Gino,Thank you for your great review. We are happy to see you enjoyed your stay. Our staff is always ready to go an extra mile for our guests and our location is absolutely perfect for exploring every part of London. We hope to see you soon again.Best Regards,

10/10 – Uitstekend

Rory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het is een net, schoon en modern (interieur heeft recent een make-over gehad) hotel. Het personeel is vriendelijk en zijn snel beschikbaar. We hadden een probleem op de kamer en dit werd snel opgepakt. De kamer was klein, maar alles wat je nodig hebt is er. Wij hadden een kamer met een tweepersoonsbed en een van ons twee moest over het bed klimmen om in het bed te komen. Voor ons geen probleem, maar wel iets om rekening mee te houden als je graag een kamer met wat meer ruimte wilt hebben tijdens je reis. Als je daar voornamelijk bent om te slapen en gebruik te maken van de badkamer, is het een prima betaalbare verblijfplaats. Eetgelegenheden, supermarkt en het openbaar vervoer zijn op loopafstand.
2 nachten verbleven in oktober 2023
Reactie van Oksana op 3 nov 2023
Dear Rory,Thank you for your amazing review. We are thrilled to see you enjoyed your stay at our hotel. Looking forward to hosting you soon.Kind regards,Oksana

10/10 – Uitstekend

Esther

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Rafael op 3 okt 2023
Dear EstWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London is the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

10/10 – Uitstekend

Maïté

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel goed. Het hotel was modern, wat we niet verwacht hadden. Kleine kamer, maar dit was duidelijk toen we de kamer boekten, dus wisten we dit. Voor een citytrip was dit meer dan voldoende.
4 nachten verbleven in augustus 2023
Reactie van Geri op 20 aug 2023
Dear Maite,Thank you for taking the time to share your experience with us. It was lovely to have you here, let's hope your next stop is just around the corner. Kind regards, Geri.

10/10 – Uitstekend

Roland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super hotel great price great breakfast
1 nacht verbleven in augustus 2023
Reactie van Hayden op 9 aug 2023
Dear Roland Thank you for your review and we look forward to seeing you again.Kind Regards,hayden

10/10 – Uitstekend

Rietje van

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was verry good, only the room was verry small
2 nachten verbleven in augustus 2023
Reactie van Isaac op 7 aug 2023
Dear Rjetje,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed staying with Point A Hotel Kings Cross. We would be very happy to welcome you again.Best Regards,

10/10 – Uitstekend

Judy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent déjeuner et propreté.
2 nachten verbleven in april 2024
Reactie van Thay op 2 mei 2024
Dear JUDY, Thank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards,

10/10 – Uitstekend

cecilia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It wasn’t your traditional hotel.
5 nachten verbleven in april 2024
Reactie van Thay op 2 mei 2024
Dear Cecilia, Thank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards,

8/10 – Goed

JGH

Reisde met familie
Positief: Personeel en service
The breakfast was quite limited. Almost every morning multiple items were not or limited available. No continental breakfast available.
4 nachten verbleven in april 2024
Reactie van Thay op 1 mei 2024
Hello JGH,Thank you for sharing your experience with us,We're really sorry you didn't enjoy our breakfast. It is really important for us to hearing from our customers as we’re always looking for ways to improve our products and services.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

2/10 – Ontzettend slecht

Husai

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Thay op 30 apr 2024
Hello Husa,Thank you for taking the time to rate us.Best regards.Thay

10/10 – Uitstekend

Gina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Too much construction around
4 nachten verbleven in april 2024
Reactie van Thay op 29 apr 2024
Hello Gina,Thank you for taking the time to rate us.We do appreciate that.We are sorry to hear about the construction I know the noise could be very annoying. unfortunately, London is a city that loves to do construction everywhere and all the time as well.We hope to welcome you back in the future.Best regards,

10/10 – Uitstekend

Daniel, Ramsgate

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Professional, friendly staff. Clean and great location.
1 nacht verbleven in april 2024
Reactie van Hayden op 28 apr 2024
Dear DanielThank you for your fantastic review, we look forward to seeing you again. Kind regards,Hayden

8/10 – Goed

Patrick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Unterkunft ist für kurz Urlaube sehr gut, nur das Frühstück fällt etwas mager aus. Umgebung ist sehr gut und das Hotel ist schnell zu erreichen.
3 nachten verbleven in april 2024
Reactie van Hayden op 28 apr 2024
Dear PatrickThank you for your review, we look forward to seeing you again. Kind regards,Hayden

6/10 – Redelijk

EDWARD, EDMONTON

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This hotel is conveniently located near by Kings Crossing. Other than that don’t have too many good things say about this hotel. Absolutely no amenities in the room. -no coffee maker -no complementary water -no small frige -no closet Extremely small room and bathroom.
2 nachten verbleven in april 2024
Reactie van Rafael op 26 apr 2024
Dear EdwardThank you for sharing your experience with us, It was a pleasure to have you here. . Please rest assured we have related with the concerned teams which allows us for the improvement. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

8/10 – Goed

Lykke, Roskilde

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pænt lille hotel med en beliggenhed i overskuelig afstand til King's Cross St. Pancreas. Værelset uden vindue var godt men til den smalle side. Morgenmad var tilkøbt men fravælges ved evt. fremtidig ophold.
3 nachten verbleven in april 2024
Reactie van Thay op 25 apr 2024
Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soon

4/10 – Matig

ANTHONY

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The walls and ceiling are so thing you can hear everything a particular problem in a basement room below the foyer. There are no wardrobes and only four hangars in the room. Only one towel per person and no tea and coffee making families in the room (you have to go to reception.) It also has an automated check in which tries to take your email to check you in which I refused. Finally breakfast consisted of off brand cereal, pasties, yogurts and the driest sausages I have seen in a while so it was a miss from me.
1 nacht verbleven in april 2024
Reactie van Thay op 25 apr 2024
Hello Anthony,Thank you very much for taking the time in reviewing your stay and whilst difficult to read, we do appreciate itI do apologise that certain aspects of your stay were so clearly so far from the high standards we both set and normally achieve and will utilise your feedback to further improve our offering.Best regards,

10/10 – Uitstekend

Dianne, Fort Wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was well kept and very clean. The room were very small room though, It’s good for very tiny people and not a lot of room for big luggage storage or opening your big luggage. Safe and close to transportation locations. Staff were friendly and helpful if you need any direction to.
5 nachten verbleven in april 2024
Reactie van Thay op 24 apr 2024
Hello Dianne,Thank you for your feedback, we certainly do appreciate it.I do apologise that you found the rooms small, we certainly are on the cosy side with rooms measuring 14 square meters but do try and be as transparent with that as possible with accurate photography and room sizes published on lineWhilst small we do believe our rooms offer all a savvy traveller requires to have an exceptional stay, with chromecast tvs, power showers, tea/coffee making facilites, laptop safes and a great bed. The coverings you have mentioned will be taken down when construction is complete in December, we hope to have the opportunity to welcome you back as our extension affords us panoramic views of the city.Best regards,

4/10 – Matig

Dogu

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
The rooms was too small it made me and my partner feel very uncomfortable, however the location is good very close to King’s Cross
1 nacht verbleven in april 2024
Reactie van Thay op 24 apr 2024
Our location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of this.We're really sorry you found our rooms small; they are compact and we try to be transparent with that, with room sizes on all online forums. Small hotels-Big heart! We do believe, that whilst cosy, our rooms provide all the essentials a discerning traveller requires.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

10/10 – Uitstekend

STEPHEN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and welcoming staff, competitively priced, clean, comfortable and excellent breakfast!
1 nacht verbleven in april 2024
Reactie van Thay op 22 apr 2024
Hello Stephen,Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedback.Best regards,

8/10 – Goed

Sarah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simple aber sehr gut. Das Bett war für uns etwas zu schmal aber für zwei Nächte voll okay. Sehr sauber und das Personal äußerst nett und hilfsbereit. Das Frühstück ist ebenfalls sehr simpel, man darf nicht all zu viel davon erwarten. Allerdings kostet es nichts extra und man bekommt leckeren Kaffee. Ebenso hat man die Möglichkeit sich etwas für unterwegs mitzunehmen. Das ist ein absoluter plus Punkt! Wir würden wieder hier her kommen.
2 nachten verbleven in april 2024
Reactie van \Thay op 20 apr 2024
Sarah, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our hotel, but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

10/10 – Uitstekend

Maynard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was perfect for what I needed
1 nacht verbleven in februari 2024
Reactie van Thay op 20 apr 2024
Thank you for your feedback, we certainly do appreciate it.Best regards,

10/10 – Uitstekend

Daehyun

1 nacht verbleven in april 2024
Reactie van Thay op 20 apr 2024
Hello Daehyun,Thank you very much for your excellent review, we are delighted you enjoyed your stay with us.We do hope you will stay with us next time.Best regards,

10/10 – Uitstekend

Videsh

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient, clean, comfortable
3 nachten verbleven in april 2024
Reactie van Thay op 20 apr 2024
Hello Videsh,Thank you for taking the time to review your stay at Point A. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. Best regards,

6/10 – Redelijk

Nathalie

Positief: Personeel en service
Negatief: Netheid
hatten im Großen und Ganzen einen schönen Aufenthalt
4 nachten verbleven in maart 2024
Reactie van Thay op 20 apr 2024
Hello Nathalie,We are delighted to have received such a glowing review and thank you so much for such excellent feedback.Best regards

10/10 – Uitstekend

Elaine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. We booked a small room, but it was lovely. Nice and clean. Perfect location, only 6 minutes from Kings Cross. Hope to be staying here again soon.
2 nachten verbleven in april 2024
Reactie van Thay op 15 apr 2024
Thank you for your feedback, we certainly do appreciate it.I do apologise that you found the rooms small, we certainly are on the cosy side with rooms measuring 14 square meters but do try and be as transparent with that as possible with accurate photography and room sizes published on lineWhilst small we do believe our rooms offer all a savvy traveller requires to have an exceptional stay, with chromecast tvs, power showers, tea/coffee making facilites, laptop safes and a great bed. The coverings you have mentioned will be taken down when construction is complete in December, we hope to have the opportunity to welcome you back as our extension affords us panoramic views of the city.Our location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisBest regards,Thay

10/10 – Uitstekend

Cinzia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Struttura moderna,pulita, qualità dei prodotti da bagno e letto comodo. Unica pecca stanze un po' piccole. Colazione ottima,personale molto disponibile
1 nacht verbleven in april 2024
Reactie van Rafael op 14 apr 2024
Dear CinziaThank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

8/10 – Goed

Demetria

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would've preferred tea/coffee facilities in room rather than machine downstairs.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Alexandre

3 nachten verbleven in april 2024
Reactie van Thay op 30 apr 2024
Hello Alexandre,Thank you for taking the time to rate us.We really appreciated it.Best regards,

8/10 – Goed

diane, Middlesbrough

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is perfect for a short break
2 nachten verbleven in april 2024
Reactie van Oksana op 10 apr 2024
Dear Diane,Thank you for your lovely review.We are pleased to see you enjoyed your stay at our hotel. Hope to see you soon!Best regards,Oksana

8/10 – Goed

ANNA DAISY

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relaxing stay
2 nachten verbleven in april 2024
Reactie van Hayden op 9 apr 2024
Dear ANNA DAISY,Thank you for your review, we look forward to seeing you again.Kind regards,Hayden

10/10 – Uitstekend

Rebecca

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
really easy check in, check out. was there just for one night with my husband. nothing fancy or special, but was safe, updated, and had all the basics. perfect if you’re looking for a reasonable place to stay. The bathroom could have been cleaner as there was a bit of grim built up in the shower, room is small but we knew that. Was thankful to have a room on the backside of the building because the street is busy. would stay again.
1 nacht verbleven in april 2024
Reactie van Oksana op 9 apr 2024
Dear Rebecca,Thank you for your amazing review.We're thrilled to hear that our staff made a positive impact on your stay. Thank you for your kind words, and we hope to have the pleasure of hosting you again in the future!"Best regards,Oksana

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First time we have stayed at a Point A hotel, We will definitely be back. A in every way
1 nacht verbleven in april 2024
Reactie van Angela op 9 apr 2024
Dear DaveThank you for your lovely review. We are glad to see you had a great stay with us. We are looking to welcoming you again in our hotelBest regards

6/10 – Redelijk

TOMOYUKI

2 nachten verbleven in maart 2024
Reactie van Thay op 23 apr 2024
Thank you very much for your excellent review, we are delighted you enjoyed your stay with us

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in maart 2024
Reactie van Rafael op 2 apr 2024
Dear MichaelWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

8/10 – Goed

William, York

2 nachten verbleven in maart 2024
Reactie van Thay op 21 apr 2024
Hello William,Thank you very much for your excellent review, we are delighted you enjoyed your stay with us Best regards,

6/10 – Redelijk

Karsten

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Zimmer im Kellergeschoss hatten keine Fenster aber das war ja so auch aufgeführt. Da sich das Zimmer direkt unter der Lobby befand, war es auch nachts etwas lauter (Kofferrollen und Fusstritte).
3 nachten verbleven in maart 2024
Reactie van Thay op 28 mrt 2024
Hello Karsten,Thank you for taking the time to write us a review. We really appreciate positive and negative reviews as this helps us to improve our service. We are sorry to hear that was noisy in your room, next time do not hesitate to come to the reception and let us know as we could offered to move you to another room which was quiet.

8/10 – Goed

Natascha, London

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, newly renovated hotel. It is basic but gives you everything you need for a short stay or business trip.
3 nachten verbleven in maart 2024
Reactie van Thay op 26 mrt 2024
Natascha, thank you for your review! I am so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our (hotel/bar), but it’s great to know that we are on the right track. Let us know if there is anything else we can do to make your next visit even better.We look forward to seeing you again! Kind regards,Front Desk Team

10/10 – Uitstekend

Anaïs Clara

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bien situé
2 nachten verbleven in februari 2024
Reactie van Reception host, K Begum op 24 mrt 2024
Hi guest, Thank you for your excellent rating, we are so happy to see you had a good stay with us and we hope to greet you again soon!