Receptie

Beoordelingen van Radisson Blu Hampshire Hotel, London

5 out of 5
Radisson Blu Hampshire Hotel, London
31-36 Leicester Square, London, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 668 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 210 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 70 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 27 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1002 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

pierre

Positief: Netheid, personeel en service
2 nachten verbleven in februari 2024
Reactie van The Hampshire Hotel op 10 feb 2024
Dear Pierre,We appreciate your rating of 4 out of 5 stars. It brings us immense pleasure that your stay with us met your expectations.We always strive to provide an experience that is both enjoyable and memorable. While your rating is gratifying, we acknowledge there is always room for improvement to reach that coveted 5-star rating.We would be thrilled to learn more about your stay and any areas you believe could be enhanced. Your insights help us to continually refine our guest experience.Thank you once again for choosing us as your accommodation provider during your visit to London. We are hopeful of having the opportunity to serve you in the future.Best Regards, The Hampshire Hotel

10/10 – Uitstekend

A.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super mooi centraal gelegen hotel, vlakbij British Museum, Trafalgar Square, National Gallery, heel veel theaters, winkelstraten, metro en bushaltes, allemaal op loopafstand. En ook fijn 20 minuten bij St. Pancrasstation (Eurostar). Een hotel in hartje Londen is heel fijn en spaart ook heel veel tijd. Wij hadden een luxe en zeer ruime suite, met woonkamer en aparte slaapkamer. Goede bedden, heerlijk geslapen, geen last van geluid in de omgeving. Alleen het bed voor de derde volwassene in de woonkamer was een hard kinderbed, dus niet geschikt en dat kon niet zo maar worden verholpen met een ander en beter bed. Uiteindelijk is het opgelost en door het hotel een beetje gecompenseerd. Heel lekker en uitgebreid ontbijt, vooral van tevoren boeken. Al met al wel de kwalificaties van een 4 /5 sterren hotel voor Londense begrippen, met wel een stevig prijskaartje. Wij hebben het zeer naar ons zin gehad en zeker voor herhaling vatbaar.
3 nachten verbleven in januari 2024
Reactie van The Hampshire Management Team op 20 jan 2024
Dear A,We are delighted to hear about your enjoyable stay at our boutique hotel. It's truly heartwarming to know that our strategic location in the heart of London provided you with an easy access to the city's iconic landmarks, shopping streets, and transport hubs. We're pleased to learn that you found the suite spacious and luxurious, and that the quiet surroundings contributed to your restful sleep. It's also good to hear that you savoured the variety we offer in our breakfast menu. We've crafted it to start your day with both nutritious and indulgent choices.We genuinely apologize for the inconvenience you experienced with the third bed. We're glad that we were able to address the issue to your satisfaction, even though it was not the ideal scenario. Your comfort is our utmost priority and we always strive to cater to all the needs of our guests.It would be our pleasure to welcome you back and offer you another memorable experience in the heart of London.Kind Regards

8/10 – Goed

pierre

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
centrum
2 nachten verbleven in februari 2023
Reactie van Reception Management Team op 11 feb 2023
Dear Pierre,Thank you for taking time to leave a review on our central location in the heart of Leicester Square.We hope you had a great stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Perfect location
Good hotel at perfect location for shopping, theatre, etc. Friendly staff focused on making your stay as comfortable as possible. Buffet breakfast was qualitatively good, but basic: a bit more veggies and fruits would be welcome. For rooms facing Leicester square it would be a quick win to install blinds/opaque curtains - in addition to closed curtains so that you could open the curtains for natural light whilst retaining some privacy
2 nachten verbleven in december 2019

10/10 – Uitstekend

orly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
top
in het centrum vlakbij de underground die ook naar heathrow vliegveld gaat. heeeerlijk ontbijt. speciale engelse gerechten. kamer is heel schoon. jammer dat er nog oude vloerbedekking ligt en kamers zijn klein.
2 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijne service! 2maal per dag werd de kamer opgeruimd en schoongemaakt
3 nachten verbleven in februari 2019

10/10 – Uitstekend

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful & well maintained. The staff in every area couldn’t have been more friendly or helpful. The only area we would question is the restaurant. The food was excellent but we made the hotel our base & stayed for 2 weeks. We could not eat spicy Mexican and Peruvian tapas for that long.
14 nachten verbleven in april 2024
Reactie van The Hampshire Management Team op 1 mei 2024
Dear Karen,We are thrilled to hear that you enjoyed your stay at our hotel, and that you found our property beautiful and well-maintained. Our staff strives to deliver the best service possible, and your kind words will surely motivate them to continue doing so.We appreciate your feedback on our restaurant. We strive to cater to a wide range of culinary preferences and are delighted to know that you enjoyed the quality of our food.We look forward to having you with us again for another memorable stay.Kind Regards,The Hampshire Management Team

10/10 – Uitstekend

Robert, Maple Ridge

Reisde met partner
Positief: Netheid, voorzieningen
1st time in London Loved it
4 nachten verbleven in april 2024
Reactie van The Hampshire Team op 27 apr 2024
Dear Robert,We are thrilled to hear that your first visit to London was a memorable one and that our hotel contributed to your positive experience. Thank you for rating us a perfect 5. We look forward to welcoming you back to the Hampshire Hotel on your next visit.Kind Regards,The Hampshire Management Team

10/10 – Uitstekend

Karla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfecto
2 nachten verbleven in april 2024
Reactie van Reception Management Team op 26 apr 2024
Dear Karla,Thank you for your succinct yet high-praising review of our hotel. We are truly delighted to know that your experience with us was a perfect 5 out of 5! We aim to provide exceptional service and it seems we hit the mark during your stay. Looking forward to welcoming you back for another stay soon.Best Regards,The Hampshire Team

6/10 – Redelijk

mohamed

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property in a very good location but my suite was very bad no outlets working the air conditioner and heat is not working and they send me a portable heater and to charge my phones I need to charge it through the tv USP
2 nachten verbleven in april 2024
Reactie van Reception Management Team op 24 apr 2024
Dear Mr Mohamed , We appreciate your valuable feedback regarding your recent stay at our property. We're glad that you found our location to be favorable, as we strive to offer our guests the convenience of being in close proximity to central London's attractions.However, we deeply regret to hear about the issues you experienced with your suite. It's disappointing to learn that you encountered difficulties with the electrical outlets and the air conditioning system. We sincerely apologise for any inconvenience caused and understand how this could affect the comfort of your stay.We assure you that your feedback has been taken seriously and it will be used to review and rectify the areas you highlighted. While we do everything in our power to ensure our guests have an enjoyable stay, we do understand that there are areas where we can still improve.Once again, we appreciate your feedback and hope that you will give us another opportunity to better serve you in the future.Kind Regards,The Hampshire Management Team

10/10 – Uitstekend

Quynh

Positief: Netheid
8 nachten verbleven in maart 2024
Reactie van RP op 19 apr 2024
Thank you so much for your feedback we value this.

10/10 – Uitstekend

Randall, Buda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great barstaff and pisco sours!
3 nachten verbleven in april 2024
Reactie van The Reception Team op 16 apr 2024
We are delighted to receive your positive feedback, Christina! We are pleased that you appreciated our excellent location and the exceptional service provided by our friendly staff. Your 5-star review is greatly appreciated! Thank you for your kind words.

8/10 – Goed

Neelam

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Hampshire Front Office op 17 apr 2024
Dear Neelam,Thank you for taking the time to rate your stay at our hotel. We are glad to know that you had an overall positive experience. We remain committed to providing a superior experience to our guests and we hope to welcome you back soon for an even better stay. Kind Regards, The Hampshire Management Team

10/10 – Uitstekend

jalkesh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in april 2024
Reactie van The Hampshire Team op 15 apr 2024
Dear Jalkesh,Thank you for your review. We are glad that you appreciated our first-class location, which is truly one of the best features of our hotel. Being in the heart of Leicester Square, we are surrounded by the city's vibrant life and iconic landmarks, providing our guests with easy access to it. We look forward to the pleasure of welcoming you back.Sincerely yours,Hampshire Management Team

10/10 – Uitstekend

Naomi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Noisey in the morning
1 nacht verbleven in april 2024
Reactie van Hampshire Front Office op 13 apr 2024
Dear Naomi,Thank you for sharing your review. We regret to hear about the noise disturbance you experienced in the morning. Your comfort is our utmost priority, and we sincerely apologise for any inconvenience caused. We hope to have the opportunity to welcome you back for a more peaceful and enjoyable stay in the future.Kind Regards,The Hampshire Management Team

10/10 – Uitstekend

Alan, Fulshear

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel!!! We prepaid Breakfast and it was worth it; great spread to start the day. Location is perfect, walkable to three tube stations. China town was a 5 min walk. I think this hotel is top notch. One thing, Lecister square is blocked from driving; however, it’s literally a 2 min walk from a car drop off to the hotel entrance. All around, Wonderful Hotel
2 nachten verbleven in april 2024
Reactie van RP op 10 apr 2024
Dear Alan,It is always a pleasure to know that our guests have enjoyed their time with us.Your positive experience is at the heart of what we strive for every day. It is our priority to ensure that all our guests feel comfortable, relaxed, and well-taken care of during their stay.We hope to have the opportunity to welcome you back in the near future for another enjoyable visit.Best Regards,Reception Management Team

8/10 – Goed

Camilla

3 nachten verbleven in april 2024
Reactie van Reception Management Team op 24 apr 2024
Dear Camilla , Thank you for taking the time to rate your stay with us. We're glad that you had a positive experience and we hope to welcome you back in the future for an even better one. Best Regards,Reception Management Team

6/10 – Redelijk

Jessica

3 nachten verbleven in april 2024
Reactie van Reception Management Team op 24 apr 2024
Dear Guest,Thank you for taking the time to rate your stay at our hotel. While we appreciate your rating, we are committed to providing a 5-star experience to all our guests. If there are any areas where you feel we could have improved, we would greatly appreciate your feedback. We hope to have the opportunity to welcome you back and provide an improved experience in the future.Kind Regards,The Hampshire Management Team

10/10 – Uitstekend

Amine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!
6 nachten verbleven in maart 2024
Reactie van Hampshire Front Office op 31 mrt 2024
Dear Amine,We are delighted to hear that you had a great stay at our hotel. It is always a pleasure to know that our guests have enjoyed their time with us. Your positive experience is at the heart of what we strive for every day. It is our priority to ensure that all our guests feel comfortable, relaxed, and well-taken care of during their stay. We hope to have the opportunity to welcome you back in the near future for another enjoyable visit. Best Regards, Reception Management Team

10/10 – Uitstekend

Masanori

4 nachten verbleven in maart 2024
Reactie van The Hampshire Management Team op 18 apr 2024
Dear Masanori,Thank you for sharing your experience at our Radisson Blu Hampshire Hotel. We're delighted to know that you thoroughly enjoy your stay with us.We are very much looking forward to welcome you back in a near future.Kind Regards

10/10 – Uitstekend

LISA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location, could walk to everything. Rooms are very clean.
3 nachten verbleven in maart 2024
Reactie van Hampshire Front Office op 29 mrt 2024
Dear Lisa,We are delighted to hear that you found our location to be perfect for your stay. It's wonderful to know that you could easily explore the city and reach the numerous attractions that London has to offer. We believe our hotel provides an ideal base for both leisure and business travellers. Your comments about the cleanliness of our rooms are also greatly appreciated. Ensuring a clean and comfortable environment for our guests is a priority for us, and it's pleasing to hear that this aspect of your stay met your expectations.Please know that your positive feedback is a source of motivation for our team as we strive to consistently deliver high-quality services to all our guests.We look forward to the opportunity of welcoming you back in the near future.Best Regards, Reception Management Team

8/10 – Goed

Carolyn

4 nachten verbleven in maart 2024
Reactie van Hampshire Front Office op 17 apr 2024
Dear all,Thank you for taking the time to rate your stay at our hotel. We are glad to know that you had an overall positive experience. We remain committed to providing a superior experience to our guests and we hope to welcome you back soon for an even better stay. Kind Regards, The Hampshire Management Team

8/10 – Goed

Shirley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cheeky weekend trip to see a show - spotless room (if starting to look a bit dated). Internal corridors a maze - trail of crumbs required to find the lift again! Restaurant was busy and staffing was a bit lacking for a Saturday night; that said, those on duty were working their behinds off! Dinner in house was a bit disappointing, tapas style tiny portions not really enough to sustain. Drinks prices extortionate (it is central London, so rip off prices are to be expected). Breakfast buffet was plentiful and well presented - prebook breakfast though - at £29pp on spec, it’s pricy, prebooked is £21.50pp
1 nacht verbleven in maart 2024
Reactie van Reception Management Team op 25 mrt 2024
Dear Miss Shirley , It is gratifying to hear that you enjoyed your weekend trip whilst staying with us. We're pleased to know that you found our rooms spotless, although you felt they could use a bit of an update. We are always looking for ways to enhance our guest's experience and will take note of your comments. Our location in the heart of theatreland, surrounded by almost 40 of London’s best theatres, and on Leicester Square, indeed makes our corridors seem like a maze. We are sorry if this caused any confusion and rest assured, we are keen to ensure that all our guests can navigate our premises with ease.We understand that your dining experience did not meet your expectations, and we apologise for any inconvenience caused. Our restaurant staff are committed to providing the best service possible, and we are sorry to hear that you found the staffing to be insufficient. Every piece of feedback we receive is invaluable in helping us improve. We're glad to hear that you found our breakfast buffet plentiful and well-presented. Our goal is to set our guests up for the day with a selection of fresh fruits, granola, yogurt and superfoods, as well as hearty cooked options, French toast, eggs Benedict, delicious pastries and more. Your comments regarding the pricing are appreciated and will be taken into consideration.Once again, thank you for choosing to stay with us. We value your feedback and hope to have the opportunity to welcome you back in the near future.Best Regards, Reception Management Team

10/10 – Uitstekend

Juliana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay in London! The staff is absolutely amazing, the breakfast is very good and highly recommended. The room is very comfortable and the bed/pillows are really good! The location of the hotel is hard to beat! Close to main attractions, easy to walk around, full of restaurants and very safe! Again, highly recommended hotel! I would definitely stay there again!!
Reactie van Reception Management Team op 18 mrt 2024
Dear Juliana , We are delighted to hear that you had a fantastic stay with us! Your kind words about our staff, breakfast, and comfortable rooms truly warm our hearts. We strive to ensure our guests have a memorable and exceptional experience, and it's encouraging to know we achieved this during your visit.Your mention of our unbeatable location brings a smile to our faces. Being situated in the heart of London’s iconic Leicester Square, we are proud to be a gateway for our guests to explore London’s most popular sights. It's wonderful to know that you found our location convenient for your travels, and we hope it enriched your London experience.We are particularly pleased that you found the neighborhood safe and full of great dining options. Indeed, our location offers the perfect blend of tranquility and vibrancy, allowing you to enjoy London's iconic attractions and culinary delights at your leisure.Your high recommendation and eagerness to return are the highest compliments we could hope for. We are thrilled to know that we left such a positive impression and we eagerly await the opportunity to welcome you back to our boutique hotel in the future.Best Regards,Reception Management Team

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect from start to finish, will definitely stay again!
1 nacht verbleven in maart 2024
Reactie van RP op 9 mrt 2024
Dear Sarah,Your review warms our hearts! It is delightful to hear that your stay with us was perfect from start to finish and you are considering a return visit.In your next visit, do remember to take advantage of our modern mirrored gym. Open 24 hours a day, it is equipped with cardio machines and a free weights area, tailored to keep you fit and energized.Moreover, we're glad to mention our Leicester Square Kitchen. This vibrant restaurant is known for its exquisite Mexican and Peruvian small plate dining. It's open for lunch, dinner and cocktails and we're hoping you might enjoy a meal there during your next stay.In the event you're traveling for business or planning a special celebration, we offer a range of stunning event spaces. They can accommodate up to 100 guests and include a penthouse with panoramic city views and modern meeting rooms. Lastly, we are indeed privileged to be located in the heart of theatreland, surrounded by nearly 40 of London’s best theatres. This makes us an excellent choice for theatre lovers and those who wish to immerse themselves in London's vibrant cultural scene.We appreciate your kind words and look forward to welcoming you back in the near future.Best Regards, Reception Management Team

10/10 – Uitstekend

Yuhui, charleston

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it! Will definitely stay here again. It’s conveniently located. However, the taxi doesn’t come to the door of the hotel. The road is closed for walkers only. There is a short walk down to the end of the street.
2 nachten verbleven in februari 2024
Reactie van The Hampshire Team op 3 mrt 2024
Dear Yuhui,We are thrilled to know that your stay with us was a memorable one and that you appreciated our convenient location. Our central position in the heart of London indeed provides our guests with easy access to the main attractions of the city.We acknowledge your point about the taxi not being able to come right to our doorstep due to the pedestrian area. This measure is in place to maintain the tranquillity of the surroundings and to promote a pedestrian-friendly environment. We understand this can mean a short walk for our guests and we appreciate your understanding in this matter.Your endorsement of our hotel means a lot to us and we look forward to welcoming you back. We hope your next visit will be as enjoyable as the last one and that you will continue to explore the rich cultural offerings that our wonderful location allows.Best Regards, The Hampshire Hotel

8/10 – Goed

HYUNJOO

3 nachten verbleven in februari 2024
Reactie van The Front Desk op 21 mrt 2024
Dear HYUNJOO,Thank you for choosing to stay at Radisson Blu Edwardian Hampshire Hotel during your recent visit to London. We sincerely appreciate your decision to provide feedback on your experience, and we're grateful for the opportunity to address your review.Shopping Experience:We're pleased to hear that you enjoyed the shopping opportunities available in the vicinity of our hotel. Situated in the heart of Leicester Square, our hotel offers convenient access to some of London's most renowned shopping destinations. From luxury boutiques to high-street stores, guests can explore a diverse range of shopping experiences just steps away from our doorstep. We're glad that you found this aspect of your stay enjoyable, and we hope you were able to discover some wonderful treasures during your time with us.Room Service:We apologize if you encountered any issues with our room service during your stay. At Radisson Blu Edwardian Hampshire Hotel, we strive to provide prompt and attentive service to ensure our guests' comfort and satisfaction. Your feedback is invaluable to us, and we will review our room service procedures to identify any areas for improvement. Please rest assured that we take your comments seriously and will take steps to address any shortcomings to enhance the overall guest experience.Restaurant:Thank you for your positive feedback regarding our restaurant. We're delighted to hear that you enjoyed the dining experience at our hotel. Our culinary team is dedicated to offering an exceptional dining experience, with a focus on quality ingredients and innovative flavors. Whether you're indulging in a leisurely breakfast, a delicious lunch, or an exquisite dinner, we aim to exceed your expectations with every meal. Your satisfaction is our priority, and we're thrilled that you found our restaurant to be a highlight of your stay.In conclusion, we sincerely appreciate your feedback and your valuable insights into your experience at Radisson Blu Edwardian Hampshire Hotel. Your comments help us to continually improve and enhance our services for future guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional stay.Warm regards,Radisson Blu Edwardian Hampshire Hotel31 - 36 Leicester Square, London WC2H 7LH, United Kingdom

10/10 – Uitstekend

Jie Qun, arendal

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van The Front Desk op 21 mrt 2024
Dear Jie Qun,Thank you for choosing to stay at Radisson Blu Edwardian Hampshire Hotel during your recent visit to London. We sincerely appreciate your decision to provide feedback on your experience, and we're grateful for the opportunity to address your review.Shopping Experience:We're pleased to hear that you enjoyed the shopping opportunities available in the vicinity of our hotel. Situated in the heart of Leicester Square, our hotel offers convenient access to some of London's most renowned shopping destinations. From luxury boutiques to high-street stores, guests can explore a diverse range of shopping experiences just steps away from our doorstep. We're glad that you found this aspect of your stay enjoyable, and we hope you were able to discover some wonderful treasures during your time with us.Room Service:We apologize if you encountered any issues with our room service during your stay. At Radisson Blu Edwardian Hampshire Hotel, we strive to provide prompt and attentive service to ensure our guests' comfort and satisfaction. Your feedback is invaluable to us, and we will review our room service procedures to identify any areas for improvement. Please rest assured that we take your comments seriously and will take steps to address any shortcomings to enhance the overall guest experience.Restaurant:Thank you for your positive feedback regarding our restaurant. We're delighted to hear that you enjoyed the dining experience at our hotel. Our culinary team is dedicated to offering an exceptional dining experience, with a focus on quality ingredients and innovative flavors. Whether you're indulging in a leisurely breakfast, a delicious lunch, or an exquisite dinner, we aim to exceed your expectations with every meal. Your satisfaction is our priority, and we're thrilled that you found our restaurant to be a highlight of your stay.In conclusion, we sincerely appreciate your feedback and your valuable insights into your experience at Radisson Blu Edwardian Hampshire Hotel. Your comments help us to continually improve and enhance our services for future guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional stay.Warm regards,Radisson Blu Edwardian Hampshire Hotel31 - 36 Leicester Square, London WC2H 7LH, United Kingdom

10/10 – Uitstekend

Klemens

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
3 nachten verbleven in februari 2024
Reactie van The reception Hampshire Hotel op 23 feb 2024
Dear Mr. Klemens,We are truly delighted to hear that your recent stay met your expectations and brought you joy. It is guests like you that make our commitment to service excellence so rewarding.Looking forward to welcome you again in the future.Warm regards,

8/10 – Goed

Cyril

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Suite was roomy, the bed and pillows great. View of Leicester Square was good. Staff friendly.
4 nachten verbleven in februari 2024
Reactie van Hampshire Front Office op 19 feb 2024
Dear Guest,It's heartening to hear such positive remarks about your stay with us. We're pleased to know that you found the suite spacious and comfortable, and that our bedding contributed to your overall satisfaction. We're equally delighted to learn that our team made a good impression on you with their friendliness.The view of Leicester Square you mentioned is one of the unique charms of our location. Being a five-star boutique hotel located right in the heart of London’s iconic theatreland, we aim to offer our guests not just superior accommodation, but also the delight of being close to some of the most popular attractions the capital has to offer.Indeed, our strategic location allows our guests to enjoy the convenience of being within walking distance of renowned landmarks such as the London Eye and Buckingham Palace. For those who enjoy shopping and dining, Oxford Street and Covent Garden are just around the corner. And of course, as you've pointed out, we are perfectly located for visiting the West End’s theatres.Once again, thank you for your kind words. We hope to have the pleasure of welcoming you back in the near future for another memorable stay in London.Best Regards,Reception Management Team

10/10 – Uitstekend

Christine, CHESTER

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is central and reasonable for the excellent location near to the main theatres and good restaurants
1 nacht verbleven in februari 2024
Reactie van Reception Management Team op 9 feb 2024
Dear Christine ,Your words truly reflect the essence of our hotel's prime location. It's delightful to learn that you found our hotel's proximity to the main theatres and good restaurants beneficial.Our location does indeed provide a wonderful advantage to our guests, allowing them to explore the heart of the city with ease. From the iconic London Eye and the regal Buckingham Palace, to the bustling shopping district of Oxford Street and the delightful dining options in Covent Garden, everything is within a stone's throw from our doorstep. We hope that your stay with us not only offered convenience but also added value to your experience of the vibrant city life. We take pride in creating a comfortable and welcoming environment for our guests, and your acknowledgment of our location is truly appreciated.Once again, thank you for your commendation and we look forward to having the opportunity to serve you again in the future.Best Regards,Reception Management Team

10/10 – Uitstekend

Lynne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly,attentive staff,especially Sonia from Portugal....10/10
2 nachten verbleven in februari 2024
Reactie van The Hampshire Team op 7 feb 2024
Dear LynneFirstly, we are delighted to hear that you had a positive experience at our hotel and rated us with a perfect score. It's wonderful to know that our staff, especially Sonia, was able to make your stay an enjoyable one. We pride ourselves on our attentive and friendly service and it’s always heartening when this is recognized and appreciated by our esteemed guests like you.Our central location in the heart of theatreland, surrounded by almost 40 of London’s best theatres, is indeed one of the many aspects our guests find appealing. We trust you had the opportunity to take advantage of this and enjoy some of the best performances London has to offer.We look forward to welcoming you back on your next visit to London, and we promise to deliver the same level of service and comfort that you experienced during your recent stay.Best Regards, The Hampshire Hotel

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2024
Reactie van RP op 5 feb 2024
Dear Steven,Thank you very much for taking the time to provide us with your score in regards to you recent stay in our Leicester Square Hotel.We are delighted to learn that you thoroughly enjoyed your stay with us.We are very much looking forward to welcome you back again very soon.Kind Regards,Reception Management Team

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Reception Management Team op 1 feb 2024
Dear Julie, Your succinct review of "10 out of 10" is indeed a testament to the efforts we put into ensuring our guests' stays are memorable. Your positive rating has truly brightened our day, and it's rewarding to know that we've met your expectations. Located in the heart of theatreland, we are privileged to be surrounded by nearly 40 of London's top theatres. We hope that this location added an extra touch of magic to your stay, enhancing your London experience.Your support is much appreciated and it's feedback like yours that motivates our team to strive for excellence. We look forward to welcoming you back for another wonderful stay in the future.Best Regards,Reception Management Team

4/10 – Matig

Aksarinth

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van The Hampshire Management Team op 28 jan 2024
Dearv Aksarinth,We are deeply sorry to hear that your recent stay at our boutique hotel did not meet your expectations. It is our aim to provide all our guests with an exceptional experience, and it is clear that we fell short in this instance.We take all feedback seriously and we want to assure you that your concerns are not taken lightly. We are committed to ensuring that our guests are satisfied with their stay, and we are sorry for any inconvenience you may have faced.We would be grateful if you could provide some more details about your visit. This information will be extremely valuable in helping us identify where we may need to focus our improvements.Your feedback is greatly appreciated, and we hope that you will give us another opportunity to provide you with the high level of service that we strive to deliver.Kind Regards

6/10 – Redelijk

Aksarinth

3 nachten verbleven in januari 2024
Reactie van RP op 29 jan 2024
Thank you so much for your feedback we value this.

10/10 – Uitstekend

Barry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy and attentive staff
1 nacht verbleven in januari 2024
Reactie van The Hampshire Management Team op 20 jan 2024
Dear Barry,We are thrilled to note that your stay at our Leicester Square Hotel was comfortable and our staff left a positive impression on you.Our team is indeed dedicated to creating an environment that not only is cozy but also fosters a sense of attentiveness towards the needs of our guests. It is heartening to know that their efforts have contributed to a pleasant experience for you.We hope that your review will inspire other potential guests to choose our hotel for their stay, knowing they can expect a comfortable environment and attentive service. Your kind words provide our team with great motivation to continue doing their best.Our team looks forward to the possibility of welcoming you back for another relaxing stay in the future.Best Regards,

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van The Hampshire Management Team op 20 jan 2024
Dear Mark,It is indeed delightful to know that you have had an 'excellent stay' with us. Your positive words resonate with our commitment to provide a memorable experience to all our guests.At our Leicester Square Hotel, we firmly believe in the philosophy of 'guest-first'. Every decision we make, every action we take, has the sole purpose of ensuring our guests' comfort and satisfaction. From our well-furnished rooms to our dedicated service staff, each aspect of our hotel is designed to make your stay a pleasurable one. We are thrilled that your experience with us was a reflection of this commitment. It gives us immense joy to know that we were able to meet your expectations and provide you with an enjoyable stay.Once again, thank you for sharing your feedback. Your positive words will serve as an encouragement to our team to continue their efforts to make every guest's stay a beautiful experience. We look forward to the pleasure of welcoming you back soon.Kind Regards

10/10 – Uitstekend

Sarah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van The Hampshire Management Team op 20 jan 2024
Dear Sarah,It's genuinely rewarding to see that your stay at our Leicester Square Hotel was nothing less than amazing. The entire team is dedicated to ensuring our guests have an exceptional experience, and it's heartening to hear that we were successful in this endeavor during your visit.We continuously strive to offer top-notch services and amenities, and your kind words are a testament to our efforts. Our goal is to provide an environment that not only meets but exceeds your expectations, and it seems we were able to achieve this for you.Your feedback is very much appreciated as it motivates us to maintain our high standards. We hope to have the privilege of welcoming you back in the future for another memorable stay.Kind Regards

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location is fantastic, we had suite with a view, amazing views
1 nacht verbleven in januari 2024
Reactie van The Hampshire Management Team op 13 jan 2024
Dear Robert,It is delightful to read your positive feedback concerning the location of our Leicester Square Hotel and the view from your suite. We understand that the visual appeal of a place greatly contributes to the overall experience and we are thrilled that we could provide that for you.Our hotel indeed takes pride in its prime location right on London's iconic Leicester Square, in the vivacious heart of theatreland. It is our privilege to offer our guests the convenience of having the capital's most popular attractions, such as the London Eye and Buckingham Palace, within walking distance. We are also glad that you could enjoy the benefits of being perfectly located for shopping on Oxford Street and dining in Covent Garden.We hope that the amazing views from your suite and the unique atmosphere of the area have created lasting memories for you. Please consider us for your next visit, as we look forward to welcoming you back and continuing to exceed your expectations.Kind Regards

10/10 – Uitstekend

Laurie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van The Hampshire Management Team op 11 jan 2024
Dear Laurie,We are delighted to see that you enjoyed your stay with us at our Leicester Square Hotel. It is always heartening to receive affirmation from our guests as it drives us to strive even more towards excellence. We believe that a hotel stay is not just about the bed and breakfast, but it is about the entire experience. From the moment you step in, till the time you check-out, we aim for our guests to have a seamless and enjoyable journey. It is wonderful to know that we were able to provide you with such a positive experience. We are committed to ensuring that all our guests have a memorable stay and your feedback helps us understand that we are on the right path.We look forward to the opportunity of welcoming you back in the future. Kind Regards

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van The Hampshire Management Team op 28 jan 2024
Dear Alan,Your brief yet impactful score has truly brightened our day. We are thrilled to learn that you had a beautiful stay at our Leicester Square Hotel. Our ultimate goal has always been to provide our guests with memorable experiences and your comment is a testament to our team's continuous efforts.We hope that our hotel’s ambiance, the quality of our services, and the professionalism of our staff all contributed to transforming your stay into a beautiful memory. Your satisfaction is our top priority and we strive to make every guest's experience as rewarding as yours.Thank you for sharing your thoughts. We look forward to the opportunity of welcoming you back in the near future, and strive to make your next stay even more enjoyable.Kind Regards

10/10 – Uitstekend

Mark

1 nacht verbleven in januari 2024
Reactie van The Hampshire Management Team op 11 jan 2024
Dear Mark,It brings us immense joy to see that you had a good stay at our boutique hotel. We work tirelessly to create a welcoming and comfortable environment for our guests, so your feedback reaffirms the hard work we put in every day.Our team always strives to provide excellent customer service, ensuring that your stay is as seamless and enjoyable as possible. We believe in the importance of a comfortable stay and we're delighted to know that we were able to meet your expectations.We hope to have the pleasure of welcoming you back soon. Your satisfaction is our utmost priority and we look forward to providing you with another memorable stay.Kind Regards

10/10 – Uitstekend

Robin

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in januari 2024
Reactie van The Hampshire Management Team op 11 jan 2024
Dear Robin,Your score, is very much appreciated. Seeing that you had an "excellent stay" truly warms our hearts and reaffirms our commitment to provide a memorable experience for each of our valued guests.Our Leicester Square Hotel team takes pride in delivering the utmost in service and facilities, striving to create an environment that is comfortable, welcoming, and above all, excellent. It is always a pleasure to know when we have succeeded.We hope to have the opportunity to welcome you back in the future, where we promise to continue our goal of exceeding your expectations.Kind Regards

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is an amazing property. You can't go wrong staying there.
1 nacht verbleven in januari 2024
Reactie van The Hampshire Management Team op 11 jan 2024
Dear Steven,It is a delight to know that you found our property to be "amazing". Such words of appreciation from our guests truly make our day and motivate us to strive for excellence.Our prime location in the heart of theatreland, right on London’s iconic Leicester Square, is one of the many aspects that we take pride in. Given that we are a five-star boutique hotel, we do our utmost to ensure that every stay is unique and memorable.Thank you again for sharing your positive feedback. We look forward to the pleasure of welcoming you back for another wonderful stay.Kind Regards

10/10 – Uitstekend

MICHAEL J

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They provided wonderful champagne and candy for the kids to help us ring in the New Year. Outstanding through and through!
4 nachten verbleven in december 2023
Reactie van The Hampshire Management Team op 11 jan 2024
Dear Michael,Your kind words have truly brightened our day! It brings us immense joy to know that you enjoyed our little New Year's gesture with champagne and candy. Our aim has always been to create special moments for our guests, and we are thrilled to know that we were able to contribute to your New Year’s celebration in a positive way.Your mention of our services being 'outstanding through and through' is a testament to our dedication towards providing warm and memorable experiences. We believe in making every guest's experience a unique one, and we are glad that we could live up to your expectations.Our location in the heart of London's theatreland is something that we are really proud of. Being surrounded by almost 40 of the city’s best theatres, we always strive to match the grandeur and elegance that this location commands. We hope you had a chance to enjoy some of the world-class performances on offer nearby.We also take pride in offering a range of stunning event spaces, including a penthouse with panoramic city views and modern meeting rooms. These spaces are designed to cater to varied needs and occasions, from intimate gatherings to larger celebrations. We hope that you will consider us for hosting any such events in the future.We look forward to welcoming you back for another memorable stay with us here at The Leicester Square Hotel.Kind Regards

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Birthday Treat
A very comfortable stay with my daughter. Location was great. Staff were lovely, and were really attentive. The room was spacious and very comfortable- Thsnk you Radisson Blu Hampshire x
1 nacht verbleven in januari 2024
Reactie van The Hampshire Management Team op 8 jan 2024
Dear Laura,We are delighted to hear about your enjoyable stay at our boutique hotel. Your kind remarks regarding the excellent location, attentive staff, and the comfort and spaciousness of your room are deeply appreciated.Our hotel's location in the heart of London's iconic Leicester Square, amidst the vibrant theatreland, is indeed one of our unique selling points. We are glad to hear that this location served you well during your stay.Moreover, we are thrilled that our dedicated and friendly staff were able to contribute to your positive experience. Their attention to detail is one of the key factors that distinguishes us from other hotels.Your kind words about the comfort and spaciousness of our rooms serve to highlight our commitment to providing a luxurious experience. Our aim is always to offer our guests a place where they can feel at home, with all the comforts they could wish for.We hope to have the pleasure of hosting you and your daughter once again in the future. Kind Regards

10/10 – Uitstekend

Danielle

3 nachten verbleven in november 2023
Reactie van The Hampshire Management Team op 8 jan 2024
Dear Danielle,It is heartening to know that you enjoyed your stay at our Leicester Square Hotel. Such positive score encourages us to continuously strive for providing our guests with memorable experiences. Our primary goal is always to provide our guests with an exceptional stay, filled with warmth and comfort. We take pride in our hospitality and it's great to see that we were able to meet your expectations.We look forward to welcoming you back soon for another delightful stay with us. Once again, thank you for choosing our hotel and for your positive words.Kind Regards

8/10 – Goed

Ann

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van The Hampshire Team op 9 feb 2024
Dear Ann,We are delighted to see your rating of 4 out of 5 for our hotel. Your satisfaction is our highest reward and we are pleased that you enjoyed your stay.We strive to maintain the high standard of service that all our guests deserve. Your feedback is important to us and helps us to continue to serve you better. We hope to have the opportunity to welcome you back soon for an even better experience.Best Regards,The Hampshire Team

10/10 – Uitstekend

Karel

1 nacht verbleven in december 2023
Reactie van The Hampshire Management Team op 28 jan 2024
Dear Ms. Karel,We are delighted to see about your recent positive experience at our Leicester Square Hotel. It is always a joy to know that we were able to provide a comfortable and enjoyable stay for our guests. Our dedicated team strives to ensure that each guest is welcomed into a warm and inviting atmosphere, and we are pleased that we were able to meet your expectations. It is feedback like yours that motivates us to continue delivering the highest level of hospitality.We look forward to the opportunity of welcoming you back in the future, aiming to make your next stay even more delightful than the last. Kind Regards