3 bars/lounges
Beschikbaarheid controleren

Beoordelingen van The Clermont London, Victoria

4 out of 5
The Clermont London, Victoria
101 Buckingham Palace Road, London, England

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 859 van 1139 beoordelingen" "
Gastenscore: 8 - Goed. 185 van 1139 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 1139 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 1139 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 1139 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nicolas

Reisde met familie
Positief: Voorzieningen
Great 3 day stay
2 nachten verbleven in maart 2024
Reactie van Natasha Ludlow - General Manager op 27 mrt 2024
Dear Nicolas,Thank you very much for your fantastic feedback! I am more than happy to know you enjoyed your stay with us and we look forward to welcoming you back soon. many thanks, Natasha

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel in a good location and with good service. Everything you would expect! We had a very nice and spacious room. One small downside was only the very loud air conditioning/heating. Overall highly recommended for those who like a bit of comfort, luxury and good service and want to explore London from its central location on foot or via the underground.
5 nachten verbleven in december 2023
Reactie van Natasha - General Manager op 9 jan 2024
Dear Peter,Thank you very much for your fantastic feedback! It's a truly pleasure to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Ruben Molledo op 31 dec 2023
Dear Tony,Thanks for reviewing your recent stay with us as well as your 5 stars! I am only delighted to know your stay was such an enjoyable one and I trust that our team looked after you during our stay with us. I will share your rating with the teams and we all look forward to welcoming you back soon. Many thanks, Ruben.

10/10 – Uitstekend

Jelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Ruben Molledo op 24 dec 2023
Dear Jelie,Thank you for very much for your fantastic 5 star review! We are only delighted to receive such great rating on our teams and the services we offer to our customers. We all look forward to welcoming you back soon. Many thanks, Ruben - Hotel Manager

10/10 – Uitstekend

Jolanda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een prachtig hotel, waar bij binnenkomst een heerlijke frisse geur hangt met zeer vriendelijk personeel, schone kamer, lekkere bedden, goed ontbijt, prachtige hal. Op de kamer gratis water, cola, koffie, warme chocomel, thee en versnaperingen tot je beschikking, welke iedere dag werden bijgevuld. Bussen stoppen voor de deur en het metro-/treinstation is letterlijk om de hoek.
3 nachten verbleven in november 2023
Reactie van Natasha - General Manager op 23 nov 2023
Dear Jolanda,Thank you very much for your amazing feedback! It's a truly pleasure to know you had a beautiful experience with us and found our team so friendly. We look forward to welcoming you back soon. many thanks, Natasha

10/10 – Uitstekend

Franciscus

1 nacht verbleven in augustus 2023
Reactie van Natasha - General Manager op 29 aug 2023
Dear Franciscus,Thank you very much for your fantastic 10/10 rating! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Lisette

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The moment we stepped inside me and my brother got a bit nervous. Uh-oh, we thought. This place looks fancy, and we....very obviously did not. I seriously thought we had the wrong hotel. Luckily the man attending thje desk immediately put us at ease. We must have looked totally lost because he took the time to explain everything to us and even took the time to explain the underground for us, complete with directions, in case we needed it. For our first time traveling abroad without the parents this was incredibly lovely. The beds were nice and soft and I gladly would have spend the day in bed there. Even when we headed out a bit late, like noon, when we came back the beds were made. The refreshments in the minibar turned out to be free and with all the walking we did in London they were a godsend. Super helpfull staff, good service and very nice rooms. The layout is a bit confusing to get to the rooms but the man at the desk explained things so well this was a non-issue. More a 'this is an interestingly weird layout' kind of thing. This hotel is definitely a good suggestion to anyone staying in London.
5 nachten verbleven in januari 2023
Reactie van Natasha - General Manager op 6 feb 2023
Dear Lisette,Thank you very much for your fantastic review! It's a truly pleasure to know you had such a beautiful experience with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

8/10 – Goed

A L

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prima
Prima
2 nachten verbleven in maart 2022
Reactie van Natasha - General Manager op 7 mrt 2022
Dear A, Thank you very much for your review! I am happy to know you enjoyed your stay with us. We hope to see you again soon. Many thanks, Natasha - General Manager

10/10 – Uitstekend

Nabil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff happy to serve. Reasonable breakfast. Clam room in spite of being attached to the railway station.
5 nachten verbleven in april 2024

8/10 – Goed

Carol

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a bedroom on the 6th floor which required two lifts and a very complicated route. Which took a couple of days to master. Very convenient location. Excellent breakfast
4 nachten verbleven in april 2024

10/10 – Uitstekend

R

Positief: Voorzieningen
Brilliant location particularly arriving late into London literally 20 paces from Victoria. Booked a single room and the bed is a big single so plenty of room. Remarkably quite considering the location. Excellent staff. Will stay again.
2 nachten verbleven in mei 2024

6/10 – Redelijk

NAO

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
ホテルの中はリノベーションされていて、毎日とても快適に過ごせました。 フロントの対応者は良い人とそうでない人がいました。もう少し親切にした方が更に全体の評価が上がると思います。
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Bart James

Reisde met partner
Excellent
5 nachten verbleven in april 2024

10/10 – Uitstekend

Carina Carola

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Clermont is situated just beside Victoria Station. The connections to the city are superb (Victoria, District, Circle line). Breakfast was really delicious and the restaurant is a nice one with good value for money. I can recommend the Clermont for a London trip if you are interested in walking distance to Buckingham Palace and to Belgravia.
4 nachten verbleven in april 2024

10/10 – Uitstekend

Kenneth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel room was spacious, ultra clean and super quiet. The transportation, entertainment and food choices in the neighborhood were plentiful. Best hotel experience I’ve had in London.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Genafer

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful hotel, amazing staff and wonderful location
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Manvi

Negatief: Personeel en service
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Gwen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lobby and concierge staff were partucularly helpful and welcoming.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was attentive and helpful. The room was clean and pleasant. The location is very convenient and walkable.
7 nachten verbleven in april 2024

6/10 – Redelijk

NAO

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024

10/10 – Uitstekend

Reiaz

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 1 mei 2024
Dear Reiaz,Thank you very much for your fantastic review! I am delighted to know you enjoyed your stay with us and e hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Pamela

Reisde met partner
Positief: Voorzieningen
Great location, room was small but clean- bed was comfy
2 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 1 mei 2024
Dear Pamela,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

8/10 – Goed

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is right next to the Victoria station which is super convenient to get on the underground or the train back to Gatwick airport. The room is clean but its small. Love the amenities theyve provided i.e. espresso machine. However, if you need moisturizer you would have to bring your own. One little critique would be that there was a false fire alarm on night but their staff didnt effectively inform us and no one picked up the phone at the reception area.
4 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 1 mei 2024
Dear Jennifer,Thank you very much for your review! I am pleased to know, overall, you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

8/10 – Goed

Jibran

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location , tiny bathroom but good room. Breakfast is mediocre and staff is not all conversant in English leading to confusion and inaction.
1 nacht verbleven in april 2024

4/10 – Matig

james

Positief: Netheid
Negatief: Personeel en service
Mny of the staff need basic customer service training - how to talk to customers, how to interact with customers. Not difficult, but would make a huge difference.
1 nacht verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 28 apr 2024
Dear James,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

4/10 – Matig

Alex

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location. However, the building is old and key services like hot water sometimes stop functioning. We also experienced a false fire alarm in the middle of the night and the staff were not prepared and only created further confusion. The AC/Heating system does not function properly as well.
4 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 28 apr 2024
Dear Alex,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 – Uitstekend

Stéphanie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bel hôtel! Aspect historique mais très bien rénové. Super emplacement, à distance de marche de nombreux attraits et quartiers à visiter. Facilement accessible par train et par bus (au dessus de la gare Victoria). Chambres petites, confortables, silencieuses, literie de qualité. Excellent petit déjeuner buffet. Personnel attentionné et sympathique. J’y retournerais sans hésiter.
4 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 28 apr 2024
Dear Stephanie,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

8/10 – Goed

MaryBeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is great!
5 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 25 apr 2024
Dear MaryBeth,Thank you very much for your lovely review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Audra, West Roxbury

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for a week for the London Marathon. The location is perfect to access everything in the area as well as day tours out of the city. The room was beautiful and comfortable. Slept soundly each night and did not hear a thing from any neighbors. My only complaint is that given the price point and 4 star rating, a few additional toiletries should have been included (e.g., lotion, make up remover, q-tips, etc).
7 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 25 apr 2024
Dear Audra,Thank you very much for your review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

William Robert, Issaquah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a small place but the location was great I know the land is costly.
9 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 25 apr 2024
Dear William Robert, Thank you very much for your lovely review! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

katharine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First of all, the hotel had the most beautiful lobby ever! The rooms were nice, with great bathtubs and good beds, but were on the small side (which is often the case in Europe). The location was excellent and so convenient, although it was quite congested. The associated restaurant, The Soak, was very good, too, especially waiters Joban and Alfred.
3 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 23 apr 2024
Dear Katharine,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. Thank you for Jaban and Afred's personal mentions, they will much appreciate it. We hope to see you again soon. many thanks, Natasha

4/10 – Matig

Brian

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 25 apr 2024
Dear Brian,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 – Uitstekend

alex, Voorhees

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in maart 2024
Reactie van Natasha Ludlow - General Manager op 23 apr 2024
Dear Alex,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful
2 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 23 apr 2024
Dear Elizabeth,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found my team so helpful. We hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Gurmanpreet Singh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Truly attentive staff. Great location and awesome hotel
6 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 23 apr 2024
Dear Gumanpreet Singh,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found my team so attentive as well as the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property, friendly staff and an ideal location.
1 nacht verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 23 apr 2024
Dear Elizabeth,Thank you very much for your fantastic feedback! It's a truly pleasure to know you enjoyed your stay with us and found my team friendly and the hotel location most convenient with easy access to explore the main attractions in London. many thanks, Natasha

10/10 – Uitstekend

katharine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spectacular lobby--incredibly elegant and beautiful. Rooms were on the small side (typical of Europe), but otherwise very nice; great (and deep) bathtubs and good king-sized beds. The attached restaurant was excellent, too. Special praise to: Jeban and Alfred (waiters) and Fawzia (the hostess) at The Saok. Igerta and Paddy were especially nice and helpful at reception.
5 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 17 apr 2024
Dear Katharine,Thank you so much for your amazing feedback! It's a truly pleasure to know you had a beautiful experience with us and my team looked after you so well. Thank you for my team member's personal mentions, they will much appreciate it. We look forward to welcoming you back soon. many thanks, Natasha

10/10 – Uitstekend

Jesse, Plano

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Clermont was such a beautiful hotel from the moment you walk in and all the way to the room. The staff were amazing and David was super accommodating (Thank you so much!). The morning breakfast provided such a great variety and was really good. The hotel is right where Victoria Station is which made it very convenient to the Underground train system to carry you to different destinations or to another station to catch another train as needed. Overall, I loved this hotel and will be back in the near future.
6 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 17 apr 2024
Dear Jesse,Thank you very much for your amazing feedback! I am more than happy to know you had a beautiful experience with us and my team looked after you so well. Thank you for David's personal mention, he will much appreciate it. We look forward to welcoming you back soon. many thanks, Natasha

8/10 – Goed

Patricia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is Beautiful. Service is good. The location is práctical for transport close to Victoria Station. Área feels unsafe through no fault of the hôtel. Unsavoury characters hang around the station. Witnessed a shoplifting crime on our first night.
2 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 16 apr 2024
Dear Patricia,Thank you very much for your fantastic feedback! I am pleased to know, overall, you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

2/10 – Ontzettend slecht

Martha

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Has 2 towers…. long way to get to your room. 2 different elevators
3 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 16 apr 2024
Dear Martha,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

2/10 – Ontzettend slecht

alicia, CHICAGO

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lack of facilities
3 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 25 apr 2024
Dear Alicia,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

8/10 – Goed

Andi, New York

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 17 apr 2024
Dear Andi,Thank you very much for your fantastic review! I am more than happy to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

8/10 – Goed

Athimet

6 nachten verbleven in april 2024

10/10 – Uitstekend

carolina de la

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay was excellent, just note that the room is very small, but the room was very clean, the staff was amazing, and the hotel is in a prime location. I would definitely stay here again and i recommend it.
2 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 16 apr 2024
Dear Carolina de la,Thank you very much for your fantastic feedback and recommendation! I am more than happy to know you enjoyed your stay with us and my team looked after you so well. We hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Karmen

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Yhe location of this hotel was perfect for us! Close to Apollo Theater, Victoria Station, bus stops and West Minster Abbey.
1 nacht verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 16 apr 2024
Dear Karmen,Thank you very much for your fantastic feedback! I am delighted to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Ryndy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was my first time visiting London and the location is in the perfect location definitely cannot wait to be back absolutely love this hotel and London
6 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 16 apr 2024
Dear Rydny,Thank you very much for your fantastic review! I am delighted to know you enjoyed your stay with us and we hope to see you again soon. many thanks, Natasha

6/10 – Redelijk

Gloria

Reisde met partner
If you want to stay in a” cruise hotel”, not personalize, not friendly, or enormous hotel, then choose this incredible, enormous hotel You have to walk long corridors and distance to your room. Even some times take two elevators or use stairs to get to your room There is no space to put your staff in the room and the bathroom Is tiny
3 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 25 apr 2024
Dear Gloria,First of all, thanks for taking the time to review your recent stay with us! I am pleased your overall stay was a satisfactory one and will follow up on your comments with our relevant teams. I trust we can welcome you back soon on a future occasion. many thanks, Natasha

10/10 – Uitstekend

Carlos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location, clean. Improve tv channels options.
3 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 23 apr 2024
Dear Carlos,Thank you very much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and found the hotel location most convenient with easy access to explore the main attractions in London. We hope to see you again soon. many thanks, Natasha

10/10 – Uitstekend

Elizabeth, Upper Darby

Reisde met een groep, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for two nights and we loved it! We will be back!
2 nachten verbleven in april 2024
Reactie van Natasha Ludlow - General Manager op 16 apr 2024
Dear Elizabeth,Thank you so much for your amazing feedback! I am more than happy to know you enjoyed your stay with us and we hope to se you again soon. many thanks, Natasha