Executive kamer, 1 tweepersoonsbed, niet-roken | Een kluis op de kamer, een bureau, geluiddichte muren

Beoordelingen van Best Western Plus Vauxhall Hotel

3.5 out of 5
Best Western Plus Vauxhall Hotel
152 Old South Lambeth Road, London, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 174 van 431 beoordelingen" "
Gastenscore: 8 - Goed. 163 van 431 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 431 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 431 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 431 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het was een prima kamer en de afstand tot heteerste metrostation was redelijk. We hadden geen ontbijt erbij gereserveerd, maar er was wel een Starbucks of Pret a Manger redelijk dichtbij het hotel.
3 nachten verbleven in april 2019
Reactie van fahad op 4 mei 2019
Thank you very much for your kind reviews. hope to see you soon!!!!

6/10 – Redelijk

Pascal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2018
Reactie van Rufi Hussain op 17 okt 2018
Thank you,

2/10 – Ontzettend slecht

Cesar

Negatief: Netheid, staat van de accommodatie en faciliteiten
No recommended . When I got there , there was no hot water then my flight early and there was such a big noise and I can’t sleep
Reactie van Front desk op 24 apr 2024
We extend our sincere apologies for the inconvenience you encountered during your recent stay. It is regrettable that you experienced issues such as the absence of hot water and disruptive noise, which undoubtedly impacted your comfort and ability to rest. Your feedback holds significant importance to us, and we assure you that we will promptly address these concerns with our management team. Should you contemplate giving us another opportunity to serve you in the future, we are committed to ensuring a substantially improved experience. Thank you for bringing these matters to our attention.

10/10 – Uitstekend

Robert

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the welcome young lady in reception was excellent.
1 nacht verbleven in april 2024
Reactie van Front desk op 19 apr 2024
Thank you so much for your kind review. We hope we can welcome you back when travel brings you back to the area.

8/10 – Goed

Brianna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Walkable to big ben and many buses you can take to other sights and market halls . Good for a place to stay on short trip . Is a bit loud at night with other guests walls are thin . Overall would stay again to visit London
3 nachten verbleven in april 2024
Reactie van Front desk op 9 apr 2024
Hello Brianna, Thank you very much for staying at Best Western Plus Vauxhall. We really appreciate you taking the time to share your experience with us. Your positive feedback inspires our team to continue to deliver great service. We look forward to hearing from you when your travel plans next bring you to London as it would be our pleasure to be of service to you once again.

8/10 – Goed

William, Killiney

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Small but very nice hotel convenient to the US Embassy.
1 nacht verbleven in april 2024
Reactie van Front desk op 4 apr 2024
Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had a great experience and hope to have the pleasure of welcoming you back the next time your travels take you to London.Kind regards

8/10 – Goed

Mavis

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Comfortable bed and very friendly and helpful staff at the front desk
2 nachten verbleven in februari 2024
Reactie van Front desk op 2 mrt 2024
Thank you for your kind words! We're delighted to hear that you found our beds comfortable and that our front desk staff were friendly and helpful during your stay. Providing exceptional service and ensuring our guests' comfort are top priorities for us. We hope to have the pleasure of welcoming you back again in the future!

8/10 – Goed

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was idea for me. I was visiting the US embassy which made it very convenient. And only 5mins from Vauxhall tube station. The room was very clean. The staff were very courteous. Would stay there again, no problem.
1 nacht verbleven in februari 2024
Reactie van Front desk op 23 feb 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found your room clean and our staff courteous. Our team strives to create a warm and welcoming atmosphere, and it is great to know that we succeeded in making you feel comfortable during your stay.

8/10 – Goed

Duncan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Front desk op 15 feb 2024
Dear GuestThank you for taking the time to complete our online review following your recent stay .We are delighted that you enjoyed your stay overall.We very much look forward to welcoming you again at our hotel.Kind Regards,

8/10 – Goed

JOSE

3 nachten verbleven in februari 2024
Reactie van Front desk op 9 feb 2024
Dear guest,Thank you for taking the time to leave us a review.We hope to welcome you back again.

10/10 – Uitstekend

Caroline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charity Walk weekend
Lovely inner London hotel, clean and functional. The shower is a little small, not much of a problem for me because I'm short, but could be for the larger build. Generally a really good stay.
1 nacht verbleven in januari 2024
Reactie van Front desk op 2 feb 2024
Thank you for gracing us with a perfect score following your recent stay. It is delightful to know that we were able to meet your expectations.We look forward to the pleasure of welcoming you back soon for another wonderful experience.Warm regards,

6/10 – Redelijk

robin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My room didn't have a window! It had a skylight...I wish I'd known that when I agreed to the ground floor room (only because the 'lift' wasn't working when I arrived). Sigh...
3 nachten verbleven in januari 2024
Reactie van Front desk op 31 jan 2024
We appreciate you taking the time to share your recent experience. It is disheartening to learn that your experience did not meet your expectations, and we take your feedback seriously.We hope to have the opportunity to regain your trust and welcome you back providing you with an improved and more enjoyable stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Front desk op 31 jan 2024
Thank you for taking the time to share your wonderful experience with us. We are committed to providing a memorable stay for our guests.We look forward to welcoming you back.

8/10 – Goed

Kazuro

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024
Reactie van Front desk op 17 jan 2024
Thank you for your review, we are very happy to hear that you enjoyed your time and we look forward to welcoming you back in future.

10/10 – Uitstekend

Tejaswi Reddy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Front desk op 17 jan 2024
Thank you for your kind review, we hope to welcome you back again soon.

8/10 – Goed

Theodore

1 nacht verbleven in december 2023
Reactie van Front desk op 17 jan 2024
Thanks for the lovely review, we hope to welcome you back.

10/10 – Uitstekend

Olivier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend pour le nouvel an.
4 nachten verbleven in december 2023
Reactie van Front desk op 17 jan 2024
Thank you for your kind review. We hope to welcome you back again soon.

8/10 – Goed

Darren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay tiny room
The hotel was just as described, clean and tidy with great staff, really friendly just be aware that the rooms are tiny, around 1/2 the size of a standard Travelodge / premier inn room
2 nachten verbleven in december 2023
Reactie van Front desk op 2 jan 2024
Thank you for your kind review, we hope to see you again soon.

6/10 – Redelijk

Bruno

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Front desk op 2 jan 2024
Thank you for your review.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Happy with all aspects, clean and tidy. Friendly staff
2 nachten verbleven in december 2023
Reactie van Front desk op 2 jan 2024
Thank you for your kind review. We hope to welcome you back again soon.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfy bed and very friendly staff
2 nachten verbleven in november 2023
Reactie van Front desk op 28 nov 2023
Thank you for your kind review. We hope to welcome you back when travel brings you back to the area.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shorty and sweet
1 nacht verbleven in november 2023
Reactie van Front desk op 13 nov 2023
Thank you for your kind review. We hope we can welcome you back again soon.

6/10 – Redelijk

George

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Small rooms
1 nacht verbleven in oktober 2023
Reactie van Front desk op 30 okt 2023
Thank you for your review. We hope we can welcome you back soon.

10/10 – Uitstekend

Luke

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice stay, good quality rooms
1 nacht verbleven in oktober 2023
Reactie van Front desk op 29 okt 2023
Thank you for your kind review. We hope we can welcome you back again when travel brings you to the area.

2/10 – Ontzettend slecht

Jeffrey

Negatief: Netheid, staat van de accommodatie en faciliteiten
Mattress covers must not be washed much at all. It took looking at 5 rooms before finding a semi clean looking matress cover. All others had what looked like dry feces, or old urine or blood stains as well as hairs and pubic hairs. The last room wasn't too bad but sime of the lights and the exhaust fan in the bathroom didnt work in this room. Staff was helpful and friendly enough but the rooms were kind of gross, mostly the beds but also could have been vacuumed better. Won't be going back to this hotel.
3 nachten verbleven in oktober 2023
Reactie van Front desk op 29 okt 2023
Hi Jeffrey,Thank you for taking the time to review Best Western Plus Vauxhall. On behalf of our entire team, I apologize for your experience at our hotel. We will do all we can to ensure future stays meet your expectations in every aspect. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a memorable stay for all the right reasons.Best Regards,Guest relations Best Western Plus Vauxhall Hotel.

8/10 – Goed

Naomi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Front desk op 23 okt 2023
Thank you for your kind review. We hope to welcome you back again soon.

6/10 – Redelijk

Christopher

Zakenreiziger
Positief: Personeel en service, comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Front desk op 9 okt 2023
Thank you for your review. We hope we can welcome you back better!

10/10 – Uitstekend

Martin

1 nacht verbleven in september 2023
Reactie van Mubeen op 1 okt 2023
Thank you Martin for taking time and giving us your Feed back. We are looking forward to welcome you in future.Regards,Mubeen Front Desk.

8/10 – Goed

Leslie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was very small and not well ventilated, as there was one window up high that didn’t open. Though the space was tight, the bed was comfortable.
3 nachten verbleven in september 2023
Reactie van Front desk op 27 sep 2023
Thank you for your review. We hope to welcome you back soon.

10/10 – Uitstekend

fiona

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for US embassy, tube at Vauchall straight to Staff lovely Breakfast good for the money and plenty of it Room clean and airy, bed comfy highly recommend
1 nacht verbleven in september 2023
Reactie van Front desk op 20 sep 2023
We sincerely appreciate your recent review and are thrilled to hear about your positive experience during your stay with us. Our location near the US embassy and the ease of access via the Vauxhall tube station indeed make us a convenient choice for travelers with embassy appointments. It's heartening to know that our friendly staff, well-liked breakfast options, and clean, comfortable rooms left a positive impression on you. Your recommendation is the highest compliment we can receive, and we look forward to the opportunity to host you again in the future. If there are any specific preferences or requests you have for your next visit, please feel free to share them with us, as we are committed to ensuring that your stay with us continues to meet and exceed your expectations.

10/10 – Uitstekend

Kirsty

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great overnight stay, fantastic staff
Had a great overnight stay. Room was compact, as most London hotel rooms are. Very comfortable. Staff were so lovely, friendly, welcoming and helpful. Nice area. Felt safe as a lone female traveller.
1 nacht verbleven in september 2023
Reactie van Front desk op 11 sep 2023
Thank you for your kind review. We hope to welcome you back soon.

10/10 – Uitstekend

Nigel

2 nachten verbleven in september 2023
Reactie van Front desk op 5 sep 2023
Thank you for your kind review. We are very happy to hear that everything went smoothly with your stay. We hope we can welcome you back soon.

10/10 – Uitstekend

Tesfazghi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is so good I love it
1 nacht verbleven in augustus 2023
Reactie van Front desk op 28 aug 2023
Thank you for your kind review. We hope to see you again soon.

10/10 – Uitstekend

Kai Ling Karen

1 nacht verbleven in augustus 2023
Reactie van Ali op 27 aug 2023
Hello Kai Ling Karen, Thank you for staying with us at Best Western Plus Vauxhall. I am pleased you enjoyed your stay. We look forward to welcoming you back soon!Kind RegardsFront Desk

10/10 – Uitstekend

Tim

1 nacht verbleven in augustus 2023
Reactie van Front Desk op 22 aug 2023
We are thrilled to receive your fantastic review and a perfect score of 10/10! Thank you for taking the time to share your thoughts about your recent experience with us. Your feedback means a lot to our team and serves as a wonderful encouragement.

2/10 – Ontzettend slecht

Stephen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Front desk op 21 aug 2023
Thank you for your review. We are sorry that we did not meet your standards. I hope to welcome you back for a better stay.

10/10 – Uitstekend

Philip

1 nacht verbleven in augustus 2023
Reactie van Front desk op 14 aug 2023
Thank you for your kind review. We hope to see you again soon.

8/10 – Goed

Anna

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The smell of tje room was not nice , the toilet could not flush . The room was very hot the air-condition was not working eventhough it was on
1 nacht verbleven in augustus 2023
Reactie van Front desk op 11 aug 2023
Thank you for your review, we are sorry to hear that your stay was not up to your expectations. Wish you have told us about the problems you encountered whilst on site so we could have helped.

6/10 – Redelijk

Xiaoxiao

1 nacht verbleven in augustus 2023
Reactie van Front desk op 11 aug 2023
Thank you for your review. We are sorry to see that we did not meet your expectations.

8/10 – Goed

Stephen, Sutton in Ashfield

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small but very friendly Hotel very close to the USA embassy and Nine Elms tube. Quiet room (8) facilities great and value for money (for London).
1 nacht verbleven in augustus 2023
Reactie van Eliza op 9 aug 2023
Thank you for sharing your experience at our hotel. We're thrilled you enjoyed our friendly atmosphere and proximity to the USA embassy and Nine Elms tube. Your appreciation for our quiet room, excellent facilities, and value for money is greatly valued. We're honoured to have met your expectations for a comfortable stay in London. Your feedback motivates our team to continue delivering top-notch service. We look forward to welcoming you back and ensuring another enjoyable visit. Should you have any future inquiries or requirements, please don't hesitate to reach out. Your recommendation means a lot to us. Safe travels!

10/10 – Uitstekend

David

1 nacht verbleven in augustus 2023
Reactie van Eliza op 9 aug 2023
Thank you for choosing to stay with us and for taking the time to share your feedback. We hope to have the pleasure of welcoming you back on your future visits to the area.

8/10 – Goed

Tracy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had tickets for The Oval and this was an ideal overnight stay - easy walking distance to the ground, restaurants, pubs, cafes and bars. It was clean, the staff were great and the parking was really convenient given there was a rail strike the day we traveled. All together very happy we found this hotel in Lambeth.
1 nacht verbleven in augustus 2023
Reactie van Front desk op 4 aug 2023
Thank you for your kind review. We are very happy to read you have enjoyed your stay.

10/10 – Uitstekend

Naghmeh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Front desk op 29 jun 2023
Thank you for your kind review and for choosing to stay with us.

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Front desk op 23 jun 2023
We are sorry to hear our hotel was not up to your standards. We hope to welcome you back soon for a better stay.

10/10 – Uitstekend

Eden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very happy
1 nacht verbleven in juni 2023
Reactie van Front Desk op 21 jun 2023
Thank you very much for staying at Best Western Plus Vauxhall. We are hoping you will be coming back soon to visit us again!

10/10 – Uitstekend

Tim

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Front desk op 12 jun 2023
Thank you very much for your kind review. We hope to see you again soon.

10/10 – Uitstekend

Kathleen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed two nights, room was quiet, comfortable and we could open the window for fresh air. All the staff was very friendly and accommodating with our inquiries and requests.
2 nachten verbleven in mei 2023
Reactie van Mubeen op 3 jun 2023
Dear guest,Thank you for staying with us at Best Western Plus Vauxhall. I am glad to hear that you have enjoyed your stay and you liked our rooms and the service our staff. We are all looking forward to welcoming you back soon. Kind regards, guest relations, Best Western Plus Vauxhall. Thank you for your positive comments and we hope you'll come back again soon

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van Front desk op 1 jun 2023
Thank you for your kind review.

8/10 – Goed

Hazel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good, affordable, clean accommodation
Clean, well maintained hotel. Comfortable, quiet rooms. Friendly, helpful staff. Only minor criticism would be that at breakfast some of the cooked items could’ve definitely been hotter, and the coffee machine had broken down - and had been replaced by a tiny kettle (same size as the bedroom ones). This was not very practical, with a queue of thirsty guests.
1 nacht verbleven in mei 2023
Reactie van Front Desk op 30 mei 2023
Thank you for your review. We are sorry that you did not fully enjoy your stay with us.

10/10 – Uitstekend

J

1 nacht verbleven in mei 2023
Reactie van Front desk op 30 mei 2023
Thank you for your kind review.