Thank you so much for taking the time to provide us with your review. We are absolutely thrilled that you enjoyed your stay so much and we will be delighted to welcome you back in the future.Until that time from myself and all the team we wish you the very best.

We are delighted that you had such a fantastic stay with us and your kind words are very greatly appreciated. We hope to be able to welcome you back in the future and until that time from myself and all the team we wish you all the very best.

Your wonderful 5 star review is very greatly appreciated and we are both proud and thrilled to provide Bromley and yourself with our boutique luxury hotel.We look forward to welcoming you back in the future.

Thank you for taking the time to provide us with your rating. It was a pleasure to have you stay with us. Your high score is very greatly appreciated and we look forward to welcoming you back in the future.

It has been wonderful to read your review of the hotel and we are delighted that you enjoyed so many different aspects. We cant wait for you to return and until that time, from all of the Brama team, we wish you all the very best.

Thank you for taking the time to provide us with your rating. It was a pleasure to have you stay with us. Your high score is very greatly appreciated and we look forward to welcoming you back in the future.

Your review is very greatly appreciated and I am delighted that you have enjoyed your stay with us. We hope to be able to welcome you back again in the future. Until that time, from all the Brama we wish you all the very best.

Your gem of a review is very greatly appreciated and I am delighted to read that you enjoyed your stay. Whilst we do offer the ability to use mobile keys for those who find it convenient, we are always delighted to welcome our guests in person and provide physical keys and the team are on hand 24 hours a day.Thank you again for your lovely review and 10 out of 10 score. We hope to be able to welcome you back in the future and until that time from myself and all the team, we wish you the very best.

Your review is very greatly appreciated and I am thrilled that you have enjoyed another stay with us. We hope to be able to welcome you back again in the future. Until that time, from all the Brama we wish you all the very best.

Thank you for taking the time to provide us with your rating. It is always a pleasure to have you stay with us. Your high score is very greatly appreciated and we look forward to welcoming you back again soon.

Your fantastic review of our boutique hotel is very greatly appreciated. I am delighted to read that you enjoyed so much of your stay. We do indeed have a kettle on hand should you require and hopefully we can welcome you again and will ensure one is placed in your room.Until that time from myself and all the team, we wish you all the very best.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated and we look forward to welcoming you back again soon.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated and we look forward to welcoming you back again soon.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated and we look forward to welcoming you back again soon.

I am delighted to read that you loved your stay with us and it was a pleasure to be able to host you.Hopefully we will be able to welcome you back again in the future and until that time from myself and all the Brama team we wish you the very best.I would also like to wish you a very Merry Christmas and a Happy New Year.

Thank you for providing us with your lovely review.Your kind words are very greatly appreciated and I am delighted that you enjoyed your stay with us.Apologies again for the lack of restaurant breakfast on the Monday. We are working through options with our partner restaurant and hope to have a solution in the new year.I would like to wish you a very Merry Christmas and Happy New Year and we look forward to welcoming you back in the future.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated and we look forward to welcoming you back again soon.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated and we look forward to welcoming you again in the future.

We are delighted to read that you enjoyed your stay with us and that you found the bed so comfortable. The pre-requisite to a great hotel is a relaxing nights sleep. We sourced Hypnos's incredible and bespoke mattresses to ensure this. As the mattress supplier to the royal household we were confident we had made the right choice and thrilled your review has confirmed it.We hope to be able to welcome you back in the future and until that time, wish you all the very best.

Your review is very greatly appreciated and I am thrilled that you have enjoyed your time with us. Thank you for your recommendation and we hope to be able to welcome you back in the future.Until that time, from all the Brama we wish you all the very best.

Thank you for taking your time to provide us with your review. I am delighted that you have enjoyed your last stay and we are looking forward to welcoming you back for your next.

Thank you for choosing to stay with us once again and thank you for your kind review. We always endeavour to offer our guests the very best service and it is fantastic to read that this has been your experience.Until your next visit, from myself and all the team at Brama we wish you all the very best.

Thank you again for providing us with a great review. It is always a delight to welcome you and your family to Brama and we cant wait to welcome you back again.Until that time, from all the Brama team we wish you all the best.

Thank you for providing your 5 star review. I am delighted that you enjoyed your stay with us and that the team were able to provide you with a memorable stay.We hope to be able to welcome you back in the future and until that time wish you all the best.

Thank you for providing us with your review and we are delighted that you enjoyed your room. We hope we can welcome you back at some point in the future and until that time from all the team, we wish you all the very best.

Thank you for providing your review.We are delighted that you have enjoyed another stay with us and we look forward to welcoming you back again in the future.

Thank you for leaving your 5 out 5 review. It is greatly appreciated and we are delighted that you enjoyed your stay with us.We hope to welcome you back in the future and until that time wish you all the very best.

Thank you for taking your time to provide your review and I am delighted to read that you enjoyed your stay. Hopefully we will be able to welcome you back in the future when you are passing through Biggin Hill. Until that time I wish you all the very best.

Thank you so much for providing us with your review and I am delighted to read that you had a great experience. We hope to be able to welcome you again and until that time from myself and all the team we wish you the very best.

Thank you for taking the time to provide us with your review.I am both sorry and disappointed that your review was marred so badly by the fire alarm in the hotel. This was a regrettable situation. The alarm is in place as a life saving device and unfortunately was triggered in a separate part of the estate (although I am happy to say no actual fire was present).We are still investigating the noise of a barking dog you reference, for which I can only apologise. We did not have a dog within the vicinity of your room and with the sound proofing provided in our rooms we are investigating thoroughly.Overall we are sorry that your opinion of the hotel went from great on your guest survey to terrible following these factors. We always endeavour for our guests to have a restful nights sleep and on this occasion this was not delivered. My deepest apologies and I hope you will look to reach out in the future so we can look to provide you the quiet and relaxing stay you should have experienced on this occasion.

Thank you for taking the time to provide us with your 5 star rating and lovely review. Your recommendation is very greatly appreciated and we look forward to welcoming you again in the future.

Thank you so much for providing us with such a wonderful review. I speak for all the team in saying, it has been a delight to have you stay with us and I am delighted to here that you will look to return in the future.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated.We look forward to welcoming you back again in November (if not before).

Thank you for taking your time to provide us with your review, although it is disappointing that it has come in with only 2 out 5 stars.It would be great if we can find out more detailed information about what aspects negatively impacted your stay and led to this rating. My direct contact email is alasdair.wilson@bramahotels.com and hearing your feedback will be very greatly appreciated for us to improve the quality of our product/service for any future visits and/or future guests.

Thank you for providing us with your review and I am delighted to read that you had a wonderful stay. Your 10 out of 10 review is greatly appreciated and we hope to welcome you back to Brama in the future. Until that time from myself and all the team we wish you the very best.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated and we look forward to welcoming you again in the future.

Thank you for providing us with your review and it was an absolute to pleasure to have you all stay with us. If/when you in the Bromley again we would love to welcome you back and until that time wish you all the very best.

Thank you for providing us with your review and I am delighted that you had such a fantastic stay. Your high recommendation is greatly appreciated and we hope to welcome you back to Brama in the future. Until that time we wish you all the best.

Thank you for taking the time to provide us with your review Paula, it was a pleasure to host you at Brama. Your high score and kind words are very greatly appreciated and we look forward to welcoming you again in the future.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated and we look forward to welcoming you again in the future.

Thank you for taking your time to provide us with your review.Unfortunately as a town centre hotel we do not have parking which is disappointing to us and I know some of our guests. We do however have good parking facilities close to the property which are provided at a good rate and fully secure.It is slightly disheartening to be marked down for a facility that we do not offer but is stated that we do not offer. I do however hope that enjoyed your overall stay with us at Brama.

Thank you so much for your kind words and lovely photos. We are delighted to have you staying with us and please let us know if we can be of any assistance throughout the remainder of your stay.

Thank you for taking the time to provide us with your review Oscar, it was a pleasure to host you at Brama. Your high score is very greatly appreciated and we look forward to welcoming you again in the future.

Thank you for taking the time to provide us with your review Kearabiloe, it was a pleasure to host you at Brama. Your high score and kind words are very greatly appreciated and we look forward to welcoming you again in the future.

Thank you for taking your time to provide us with your wonderful review.It was a pleasure to welcome you to Brama and I am thrilled to read that you had such delightful stay. It will be our pleasure to welcome you again in the future and your recommendation to others is very greatly appreciated.Until that time from myself and all the Brama team we wish you all the very best.

Thank you for taking the time to provide us with your review Matthew, it was a pleasure to host you at Brama. Your high score and kind words are very greatly appreciated and we look forward to welcoming you again in the future.

Thank you for taking the time to provide us with your rating. Your high score is very greatly appreciated and we look forward to welcoming you again in the future.

Thank you for your kind words, Paul. I am glad that you have found the room comfortable and enjoyed the personal touches we add to all of our rooms. Here at Brama we aim to provide 'luxury as you like it' to every guest, and it is wonderful to see that your experience with us was so positive. We look forward to hosting you again in the future, and wish you all the best with your refurb!

Thank you for taking the time to provide us with your review and apologies that this response has taken some time. Your high score and kind words are very greatly appreciated and we look forward to welcoming you again in the future.

Thank you for taking the time to provide us with your review and apologies that this response has taken some time. Your high score and kind words are very greatly appreciated and we look forward to welcoming you again in the future.