Een koelkast/vriezer, een magnetron, een koffiezetapparaat/waterkoker
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Beoordelingen van City Gate Serviced Apartments

4 out of 5
City Gate Serviced Apartments
234 Whitechapel Road, London, England

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 9 van 44 beoordelingen" "
Gastenscore: 8 - Goed. 15 van 44 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 44 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 44 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 44 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

7,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

4/10 – Matig

Martin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très décevant, ce n'est pas un vrai 4 étoiles !
Je ne comprends pas que cet appartement soit évalué à 4 étoiles et que Hôtel.com le recommande. À notre arrivée, la personne responsable n'était pas présente pour nous accueillir et ne répondait pas au téléphone ni au texto. Il faut payer comptant seulement. Une fois l'argent encaissé, plus possible de joindre une personne responsable. Aucun retour d'appel ou texto. L'endroit est très bruyant les murs sont en papier et il y a eu des party le vendredi et le samedi soir de 11h00 pm à 2h30 AM. Les ordures ont été ramassés seulement 2 fois en 10 jours, ce qui a attiré des rongeurs dans l'appartement. Nous avons été 2 jours sans papier de toilette et pour 5 personnes, nous avions une grande serviette et 2 serviettes à main... Les palmes des ventilateurs étaient gris tellement il y avait de la poussière. Je ne recommande pas cet endroit. C'est un attrape touriste.
10 nachten verbleven in augustus 2018
Reactie van ilkin op 30 sep 2018
thank you

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2018
Reactie van Max op 28 sep 2018
Thank you, and we are looking forward to see you again.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No bedbugs, no cockroaches, friendly people working there, excellent kitchenette - but broken window blinds, one sheet per bed, the worst reno I have seen in years and beside a hospital, with medi-vac helicopters several times a day (and night), and ambulances 24/7. It has its positives (price...), but is a no illusions place to sleep.
8 nachten verbleven in juli 2018
Reactie van Ilkin Gokdemir op 1 aug 2018
thank you for your review .

10/10 – Uitstekend

JAVIER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was a bit worried for the bad comments about the management of this place but I honestly have to say that our stay was very nice. The manager, Robert, was very friendly and helpful. The location is ok (for the price) and the conditions very good.
2 nachten verbleven in juli 2018
Reactie van Robert op 27 jul 2018
Thank you for your excellent review . See you again

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Confortável e bem localizado
O local ao redor não é muito bonito, mas é seguro, perto do metrô, de um grande mercado e próximo do centro. Não tem elevador nem recepção, mas fomos muito bem recebidos pelo proprietário na porta do local comunicando com ele via Whatsapp.
4 nachten verbleven in juni 2018
Reactie van Robert op 27 jul 2018
Thank you for your excellent review . See you again

6/10 – Redelijk

Earlybird

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
the new manager is nice; but the property is noisy
5 nachten verbleven in juni 2018
Reactie van Robert op 27 jul 2018
Thank you for your review . See you again

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Appartamento ottimo per visitare Londra
Vicino alla stazione di Whitechapel del metrò e alla fermata omonima del bus 25 Spazioso per 4 persone, famiglia con 2 bambini considerando che siamo a Londra Non ha l'ascensore e la vicinanza dell'ospedale si fa sentire di notte, visto che le finestre sono vecchie ma l'appartamento è ben fornito sia per la parte cucina che bagno. Non avuto risposte alle mail ma il personale si è dimostrato sempre disponibile al telefono anche per un check in fuori orario Ringrazio la struttura per averci consentito di lasciare i bagagli l'ultimo giorno.
4 nachten verbleven in april 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer

6/10 – Redelijk

wendy, Dunedin, NZ

Negatief: Personeel en service, comfort kamer
Room was not suitable for six people, looked nothing like the photos, not enough real beds for six people, three chairs that pulled out into very hard beds, only two chairs at the dining table, one of the chairs was barely holding together. Would be comfortable for three people but not six. Property did not reply to any of the questions I posted.
4 nachten verbleven in april 2018

8/10 – Goed

Joacim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2018

2/10 – Ontzettend slecht

James

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not impressed unfortunately
Ok so to start... My room wasn't the w one as shown in the picture. I had no curtains so the sun was streaming in early. I complained but nothing was done. Next a mouse kept me awake most of the 2nd night culminating in it climbing over my pillow at 2am! Needless to sat I didn't get any sleep. Complained but not much was done. They said they'd sent out an exterminator but there were no traps set. The price was bizarre. I paid one price to hotels.com but the receipt the apartment gave me was much less! So I don't know what's going on. The location was handy
3 nachten verbleven in februari 2018

4/10 – Matig

Ruthann, Los Angeles, CA

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Nice staff, not so great everything else.
I feel the minimum you should be able to accomplish if you're renting out rooms for people to stay in is to have a working toilet seat. After complaining it still couldn't be fixed or replaced. They need to just buy a new toilet so that they can get a seat that fits it. Every time I sat down the toilet seat slipped off to the side, really aggravating . Paperthin walls, tile floors that make noise no matter if you're barefoot or in stilettos. The place really needs an overhaul. It served it's purpose for six days but I would never do it again.
6 nachten verbleven in november 2017
Reactie van Menager op 25 nov 2017
Dear Guest We do apologize about inconvience.As soon as possible did fixed all those things. Kind Regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2017
Thank you so much for your review. Regards

10/10 – Uitstekend

Stephanie, Denmark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejlig hotel tæt på metro og centrum
Det var en fornøjelse at bo ved City Gates apartments. Værelset var rent og pænt. Værten var helt fantastisk og rengøringsdamerne var så søde og grundige. Servicen var helt i top og der manglede ikke noget. Hotellet er 5 minuter fra metroen og det tager ingen tid at komme ind til centrum. Generelt set, en skøn oplevelse for vores lille familie på 5. Mange tak for et dejligt ophold, City Gates apartments.
4 nachten verbleven in oktober 2017
Reactie van Adam op 9 nov 2017
Kære Stephanie Mange tak for din fremragende anmeldelse. Med venlig hilsen Adam

8/10 – Goed

Mel, Exeter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice clean apartment close to tube links.
I went with a group of friends and it was an ideal setting for a group get together. The apartment was spotlessly clean and had all the amenities needed for our stay. I would definitely book to stay here again.
2 nachten verbleven in oktober 2017
Reactie van Adam op 7 nov 2017
Dear Mel Thank you so much for your excellent review. Kind Regards

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best place for a family
One must understand that this is not a hotel/motel. This is an apartment with housekeeping only once a week. Thus, Small things like a garbage bin in the bathroom maybe missing and there will be the odd cracked or old piece of wood, etc. However, for the price we would have loved to stay here for a whole week and any future stay in Paris we will stay here. There are 2 bedrooms and an upstairs walk in kitchen/dining room living area. There is a full bathroom and another’s half bathroom and an ensuite washer. The kitchen has all the utensils which really helped us with supper and breakfast. True, it’s a good 35-40 minutes drive from the Champ Ellysis or Eiffel Tower, but we saved hundreds for staying here rather than the hotels downtown ans saved even more buying groceries down the street rather than eating out. Parking is also in an underneath parking lot that is very spacious and halfback empty.
1 nacht verbleven in oktober 2017
Dear Susan Thank you so much for your excellent review. Kind Regards Adam

10/10 – Uitstekend

Kaye, Portsmouth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern Clean with ample amenities...
Easy check in and made very welcome... apartment was very clean and comfortable .. would definitely stay here again... so close to the centre of town and excellent for the price.
1 nacht verbleven in september 2017
Reactie van Adam op 7 nov 2017
Dear Kaye Thank you so much for your excellent review. Kind Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2017
Dear Guest Thank you ver much for your excellent review. Kind Regards

8/10 – Goed

Carlos, Spain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfortable
Very good experience. Clean and comfortable apartment close to public transport. One supermarket at 100 metres. The staff is the most attend that I never see. Thanks a lot for a very good experience!
5 nachten verbleven in september 2017
Reactie van Adam op 7 nov 2017
Dear Carlos Thank you so much for your excellent review. Kind Regarsd

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Kleines hellhöriges Apartment
Das Apartment (Nr. 10) ist absolut hellhörig, man konnte morgens um 3 Uhr die Gespräche aus dem Nachbar-Apartment (Nr. 11) verfolgen. Der Schrank im Schlafzimmer war so wackelig, dass wir uns nicht getraut haben, ihn zu benutzen. Am Esstisch waren alle Beine locker, bei einem Stuhl war eine Querstrebe gebrochen, ein anderer Stuhl war mit Winkeln notdürftig repariert und wackelte ebenfalls. Das Treppenhaus ist schmal und sehr steil, sehr ungünstig für den Transport des Gepäcks. Die Küche schien relativ neu, allerdings gab es lockere Bretter, schiefe schleifende Schubladen, Schutzfolien zum Teil nicht einmal entfernt. Das Apartment ist unserer Meinung nach viel zu klein für die angegebenen max. 5 Personen, die Fotos täuschen über die Größe ganz gewaltig. Die zum Doppelbett versprochenen drei großen Schlafsofas waren in Wirklichkeit ein Schlafsofa, ein ausklappbarer Sessel und ein Klappbett. Leider hat der Wohnraum kein Fenster zum Öffnen, Lüftung nur durch das Schlafzimmerfenster bei geöffneter Schlafzimmertür möglich. Dieses Apartment könnet wir definitiv nicht empfehlen!!
4 nachten verbleven in september 2017
Reactie van City Gate Serviced op 8 nov 2017
Dear Guest Thank you very much for your review we will try to be better. Kind Reagards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel - but simple
Nice hotel - but simple as expected before, booking everything fine. Rooms are very small but functional - bed comfort was very good. Additional breakfast was offered for a fair price which a applied for.
4 nachten verbleven in augustus 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff
Very nice staff!! Nice size room!! Was nice to have a kitchen
2 nachten verbleven in augustus 2017

4/10 – Matig

Joe, N Ireland

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Very small
Expedia promised 1 double, 4 singles and a sofa bed. We got one double, 1 single, 2 sofa beds and the manager arrived with an additional small fold-up bed, which he could not unfold as it would have to be put in front of the front door. As a place for 3 or 4 people, it would be just about acceptable, But they rated this as "sleeps 6/7 people". Who ever did that needs to get a new job, because they definitely cannot rate accommodation. Photos make it look big, it is definitely not. WiFi was terrible. My daughter kept moving all over the apartment to try and get a signal, which she would regularly loos, and have to try and re-connect. We were on the top floor, maybe that had something to do with it.
6 nachten verbleven in juli 2017

8/10 – Goed

Olivier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall a good experience, The flat was spacious and in good condition.
1 nacht verbleven in juni 2017

6/10 – Redelijk

bine, NRW

Positief: Personeel en service
Negatief: Comfort kamer
günstige App in guter Citylage
Diese Apartmentanlage liegt direkt an der Busstation Whitechapel Road. An dieser Station hält z. B. auch der Stansted Express Bus. Ca. 15Min entfernt Brick Lane mit Spitalsfield Market. Sonntags dort Vintage Flohmärkte. Apartments sind unterschiedlich gross. Kein Fahrstuhl, bis in die oberste Etage 62 enge Stufen. Mit Gepäck nicht gerade optimal. Freundlicher Besitzer, der bei kleineren Reklamationen ( z. B. defekte Kaffeemaschine ) sofort weiterhilft

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice apartment away from the tourists
The city-gate apartments are clean, well-kept, and roomy (for London). The only drawback is that they are slightly out of the way. You take the Whitechapel tube stop in East London. We actually liked being out of the tourist crowd. I feel like we got to see more of the "real" London by staying there, hanging out in the local pubs, and taking advantage of the delicious Indian and Bangladeshi restaurants nearby. The staff was very kind and accommodating.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Felt like a holiday appartment
Difficult to find but really lovely landlord. Needs the TV moving as it's in a really terrible place and the wifi is poor. But lovely bed - so I great nights sleep which for me is the most important thing!

6/10 – Redelijk

Karina

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Ok ophold til "billige" penge.
Stedet var udelukkende valgt på grund af vi kunne være 5 på værelset - det viser sig ikke helt at det var en mulighed - da den 5 seng var fuldstændig umulig at sove på! Området var ret hyggeligt og gode resturanter og barer lige i nærheden og også ok afstand til metro og bus der gik direkte ind til Oxford St. Dog lidt for langt ude fra centrum.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van General Manager op 25 sep 2016
Is good to hear that dear guest. My pleasure and satisfaction to send you away with a relaxed positive smile. Is invigorating and instigates more commitment. God bless you all Mario

8/10 – Goed

josefina, BS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Es un apartamento calidad precio...genial
Apartamento cómodo y muy limpio Y cerca del metro.
Cocina...bien equipada
Cama muy comoda
Reactie van Mario op 25 sep 2016
Dear guest Thank you for your genuine honest opinion. You will be always very welcome among us. Mario

6/10 – Redelijk

Familie på fem, Danmark

Positief: Netheid, personeel en service
OK billig med lidt lydt lejlighed
Pæn lejlighed, sparsomt med service. Den femte seng kunne ikke bruges, så børnene sov dårligt over to sovesofaer. Meget lydt med støj fra gaden.

6/10 – Redelijk

barnfamilj

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bullrigt. Vi saknade en stol. Ganska bra läge
Lägenheten låg ca 600m från närmsta tunnelbanestation, intill en mycket bullrig gata. Nära lägenheten finns en stor fin mataffär och många små. Här fanns även marknad med influenser från Indien och Pakistan. Lägenheten var ok, fyllde våra behov. Vi saknade dock en stol.

2/10 – Ontzettend slecht

John, Jersey

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 room for the price of 2!
Absolutely appalling accommodation despite the apparent 5 star quality suggested on Hotels,com! The building has been converted to form a number of self catering units but the quality and workmanship are totally amateur!! I decided not to stay in the end and paid ore to stay at another nearby aparthotel - 1 room for the price of 2!! I won't be going back or using Hotels.com again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This apartment with 2 bedrooms could probably sleep 5-6 with extra beds in kitchen area. At the price this a value compared to 2 x single rooms in nearby hotels. Apartment standard is very high in terms of furnishing, comfortable bed etc. Downside were toilet seat was not connected and lying by the side, WIFI signal was poor/non-existent, and you need to link up to arrange time of arrival. Otherwise, very comfortable.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Ok for a night
5 mins to tube. Expect road noise and sirens as near main road and hospital. There is a room with double bed. The second room has a single and a sofa bed (2 x 9 yr olds managed ok on it would be tight for 2 adults). Open plan kitchen diner has another sofa bed. Also a gold up bed. Wifi didn't work and table leg was nearly falling off so you had to be careful not to lean on table. Can't see the tv from the sofa have to sit around one side of kitchen table. Only 4 dining chairs so we let kids use table and we used sofa to eat. Apartment was clean and kitchen good. 5 mins to big sainsburys. For one night and the price it was fine but for longer stay I would want less road noise.

6/10 – Redelijk

Daniel, Cardiff

Positief: Netheid, personeel en service en comfort kamer
One night wonder
Stayed here after winning tickets to a gig locally, wish we had more time to enjoy London and shoreditch itself. The apartment was nice, if a little tired here and then buy fitted it's purpose and Ozzie the concierge was really accommodating as we were late and were a bit loud with music when we got in after the gig, would recommend!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Modern apartment
Fab apartment. Very spacious perfect location. Was kind of noisey outside but if you are in city centre that is what you would expect. The room it self was very clean, there was a funny smell in the kitchen but wasn't too bad when you was in the room for long. Bathroom water pressure could be slightly better too but overall great value for money.

2/10 – Ontzettend slecht

William, Washington DC

Positief: Netheid
Negatief: Personeel en service, comfort kamer
I froze.
No one on site. You have to email or call them when you arrive at the building. I didn't have an international phone plan so I had no access to email or phone when I was standing at the property. The store next door thankfully let me use a phone. I dialed the number on my confirmation but couldn't get through. I just banged on the door. One of the cleaning ladies must have heard me and came and opened the door. There is an outer wooden door on the street. I had no access. Inside that door are two more doors. One for the property and one for a business. Maybe if the business was open I could have gotten to the inner door but the only way I got to the inner door was someone came out. I went through the outer door and banged on the inner door. That's when the employee heard me and came and let me in. The last email I had from them said someone would be there to let me in but looking back how would they have known I was there. I will never stay there again. Oh and the heat. This sealed it for me. I was very very cold all night. I s turned the heat all the way up and every radiator in the room stayed cold to the touch. I had great wifi there so I started emailing to ask for help with the heat. No answer. No answer all night. I took every blanket in the room and curled up in bed thinking what a waste of $180US dollars a night. Thankfully I only booked one night. The next morning the cleaning lady looked really upset and pointed to her watch 11 O'clock as I was still in the room
Reactie van Mario op 4 sep 2016
Hi dear guest...good morning to you My name is Mario and,I am the new duty manager at; Citygate apartments. I started to work here since two weeks ago,as well now there is a resident duty manager on site at our facilities,starting early morning and operating form 08am to 24. Also humbly stating,we have achieved great appreciation reviews from our guests,mostly on booking.com - where the great majority of our guest's booking come from. As you can certify,at our partner's website and equally important for us Expedia there is great latest reviews also. My best regards for your honest opinion dear guest,which for me is very constructive and instigates a great deal of commitment in order to make my guests feel welcome and safe. My good regards to you Mario......duty manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Eine Woche London
Extrem laut und hellhörig. Freundlicher Empfang. Hilfe beim Gepäck. Kein Aufzug. Ausstatung des Appartment gut.