6/10
My room had a very tiny window, which half of it was covered. So there was zero daylight and no view from canary warf at all. The second problem was that the staff was very young and most of them didn't even greet us or looked at us when entering or leaving the hotel. Being young is not the problem, it's the lack of management and training, also with the casual clothes (and stains..) on them. Check out was just giving the hotelroom key and no questions about how our stay was. The room doesn't get cleaned if you stay shorter than 7 days, but I do find it weird that they don't even offer an automatic refill of shower products/tea/towels. We asked for new towels which we got, but our used towels in the bathroom weren't taken and they also didn't provide us the whole towel set. Oh and, for some odd reason half of the closet is just a door and you can only use half of it. The waterpressure in the shower was very low so washing your hair takes a long time & on the 3rd day the room started smelling from the shower drain. These aren't huge problems, however when you add them up it does become a bit of a medium to low experience for a 4 star hotel. The location is great, the room is big, the little kitchen is nice for a morning coffee and the bathroom is really nice with many cabinets.
Tara
3 nachten verbleven in maart 2025