Dear Marita, Thank you for your feedback in relation to your previous stay. Both myself and the team are pleased to hear that you loved the hotel and felt it was best in Ealing. We look forward to the opportunity to welcome you back again soon. Kind Regards, James McMillan

Dear Zaka, Thank you for your feedback in relation to your previous stay, I am pleased to see that you enjoyed your stay and that it was worth a 10/10. We look forward to the chance to welcome you back again in the near future. Kind Regards, James McMillan

Dear Joanna, Thank you for completing a review. I am pleased to see that you have enjoyed your stay and that Georgina made you feel welcome during your late arrival. We look forward to welcoming you back again soon. Kind Regards, James McMillan

Dear John-Paul. I am pleased to hear that you have enjoyed your stay. We look forward to the chance to welcome you back again in the future. Kind Regards, James McMillan

Dear guest, Thank you for leaving your review. I am pleased to hear that you have enjoyed your stay and that you felt it was worth a 10 out of 10. We look forward to the chance to welcome you back again in the future. Kind Regards, James McMillan

Dear Guest, Thank you for your review in regards to your recent stay. I am pleased to see that you have enjoyed your stay. Kind Regards, James McMillan

Dear Stephen, Thank you for your review. I am pleased to hear that you have enjoyed your stay and we hope to welcome you back again soon. Kind Regards, James McMillan

Dear Craig, Thank you for taking your time to leave us a review. I am pleased to hear that you have enjoyed your stay and that you have particularly enjoyed our temporary take away breakfast. We look forward to welcoming you back and hope that you will be able to enjoy our free hot breakfast once we are able to resume this. Kind Regards, James McMillan

Dear Jane, Thank you for completing a review. I am pleased to hear that you have enjoyed your stay and that the staff were able to look after you well during your stay. We look forward to welcoming you back again soon. Kind Regards, James McMillan

Dear Mike, Thank you for completing a review. I am pleased to hear that you have enjoyed your stay and that you found the hotel suitable for work. We look forward to welcoming you back again soon. Kind Regards, James McMillan

Dear Guest, Thank you for taking your time to complete a review in regards to your recent stay. We are pleased to hear that you have enjoyed your stay and we are looking forward to the chance to welcome you back again in the future. Kind Regards, James McMillan

Dear Mr Kouthoofd, Thank you for taking your time to complete the review. I am pleased to hear that you have enjoyed your stay and that the team were able to make you feel welcome. We look forward to the chance to welcome you back again soon. Kind Regards, James McMillan

Dear Michael, Many thanks for your kind words and great scores. It was our pleasure having you stay. Please come again. Marcus

Dear Shahab Thank you for the 10/10 scores. WE are so please to receive such great scores. Safe travels and happy returns

Dear Guest, I am pleased to hear that you have enjoyed your stay and that the team were able to give you a nice and friendly welcome. We look forward to the chance to welcome you back again soon. Kind Regards, James McMillan

Dear Dragos, Thank you for taking your time to complete a review in regards to your recent stay. Kind Regards, James McMillan

Dear Kayleigh, Thank you for your time to complete a review. I am pleased to hear that you have enjoyed your stay and that the staff were able to resolve the maintenance issue quickly. We look forward to welcoming you back again soon. Kind Regards, James McMillan

Dear Ralph, Thank you for your review. I am please to hear that you enjoyed your stay. We understand that some guests may accidently book the accessible room by mistake. We are however, more than happy to offer a room move to a standard room instead upon request. Kind Regards, James McMillan

Dear Kevork, Thank you for taking your time to complete the review. It is with regret to hear that you have been disturbed during your night by a loud noise in the room. We will have the maintenance team investigate into this. If you have made us aware of this during your stay, we would have been happy to investigate into this or offered an alternative room. We hope that despite this, you have enjoyed the other aspects of your stay and that you offer us a chance to welcome you back again soon. Kind Regards, James McMillan

Dear Sadie, Thank you for your review. I am pleased to hear that you have enjoyed your stay with us and we look forward to the chance to welcome you back soon. Kind Regards, James McMillan

Dear Sir/ Madame, Thank your for your review. I am pleased to hear that you have enjoyed your stay and we hope to welcome you back again soon. Kind Regards, James McMillan

Dear Imran, Thank you for your detailed review regarding your recent stay. I am very please to hear that you have had an enjoyable stay with us and that you felt it was worth a 10 out of 10. I am also pleased to hear that Mahul has provided you a very welcoming check-in experience and provided an excellent customer service. We have praised him for this! We do hope that we have the chance to welcome you once again to the hotel. Kind Regards, James McMillan.

Dear Yasmine, Thank you for taking your time to leave a review regarding your recent stay. It is disappointing to hear that you have not enjoyed the stay as we hoped however, we looked into this further. As hotel policy for the safety and security of our staff and guest's, non residents of the hotel are not to be permitted on our premises after 11pm. As no booking was made in your name at that time, we kindly requested for you to leave the property. We then let you back in later that night when the booking was received, however, the booking was made for the next business date in which as per policy stated on the booking, we are unable to check guests in until 3pm on that day. As a gesture of good-will, the evening duty manager made an exemption and allowed you to check-in early on that night and change the departure date on the booking to the same night as the booking was only made for 1 night. We hope to have the opportunity to welcome you again in the near future. Kind Regards, James McMillan

Dear Jade, Thank you for taking your time to complete a review. We are delighted to hear you have enjoyed your stay and we look forward to welcoming you back again soon.

Dear Jun, Thank you for taking your time to rate your stay. I am pleased to hear that you have felt your stay was worth a 10 out out of 10. We hope to welcome you again soon.