Dear Mariem,Thank you for taking the time to give our hotel a perfect 5 out of 5! We're thrilled to receive such a high rating, and we appreciate your positive feedback. If there are any specific aspects of your stay that you would like to share or if there's anything we can do to make your next visit even better, please feel free to let us know.We value your patronage and look forward to the opportunity to welcome you again for another exceptional stay.Sincerely,

Dear Jasper,Thank you for taking the time to provide your feedback, and we appreciate your honesty in rating your experience. We're sorry to learn that your stay did not meet your expectations. If there are specific details or areas where we can improve, please feel free to share more information so that we can address any concerns you may have.Your feedback is valuable to us, and we hope to have the opportunity to better serve you in the future.Sincerely,

Dear Anton,Many thanks for writing such a lovely 4* review about your recent stay in our hotel. We really appreciate it.I am very happy to see that you had an overall good stay with us that our hotel met your expectations and that our staff made you feel welcome.We do not unfortunately have Aircon system yet however we are hopefully going to have one installed in the future.Thank you again for sharing your experience, we hope to see you again in the future should your travel brings you back to London.Kind regards,Mechran AltafFront of House Team Leader