Dear Guest, Thank you for sharing this review, can you please give us some more information of the issues that you had during your stay, in order to understand a little bit better this lower score and take actions. Kind regards, Your Customer Care Team

Dear Styliani, Thank you for sharing this review, it would be very helpful for us to know in whuich aspects we fail in order to improve them. Once again we thank you for your time. Kind regards, Your Customer Care Team

Dear Julian, Although we sincerely regret reading that your stay at our property fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Kind regards, Your Customer Care Team

Dear Leonid, Thank you for sharing this score with us and with Expedia readers, we are thrilled that you have enjoyed your stay with us and we look forward to your next visit. Kind regards, Your Customer Care Team