Greetings Paul, Thank you for sharing your feedback, and I apologize for the inconvenience you experienced during your stay. We're sorry to hear about the difficulties you encountered with the check-in process, including the lack of address number and narrow stairs. We understand how frustrating this can be and will work to improve communication and accessibility for future guests. Regarding the condition of the living room furniture, we apologize for falling short of your expectations. Maintaining high standards of cleanliness and comfort is important to us, and we will address this issue with the owners to ensure improvements are made. We regret any miscommunication or dissatisfaction with the handling of your concerns by our staff. We strive to address guest issues promptly and effectively, and we apologize if we fell short in this instance. We appreciate your feedback and will use it to improve our services moving forward. If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to reach out. Warm regards, ALTIDO Team

Hello Allana S, Thank you very much for reviewing your recent stay with us! We are tremendously grateful you took the time to share such kind words about your recent stay with ALTIDO. We take pride in giving outstanding service to every customer and we are overjoyed to receive your appreciation. We are glad you choose us for your recent stay and would like to use this message as an opportunity to welcome you back again. Looking forward to seeing you soon! Best Regards, ALTIDO Team