350 Oxford Street, (Entrance on Marylebone Lane), London, England
Beoordelingen
8,4
Zeer goed
Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 458 van 1005 beoordelingen" "
10 - Uitstekend
458
Gastenscore: 8 - Goed. 376 van 1005 beoordelingen" "
8 - Goed
376
Gastenscore: 6 - Redelijk. 106 van 1005 beoordelingen" "
6 - Redelijk
106
Gastenscore: 4 - Matig. 42 van 1005 beoordelingen" "
4 - Matig
42
Gastenscore: 2 - Ontzettend slecht. 23 van 1005 beoordelingen" "
2 - Ontzettend slecht
23
8,8/10
Netheid
8,8/10
Personeel en service
8,0/10
Voorzieningen
8,2/10
Staat van de accommodatie en faciliteiten
8,2/10
Milieuvriendelijkheid
Beoordelingen
4/10 – Matig
Yu Him
12 aug 2022
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Yu Him
2 nachten verbleven in augustus 2022
Reactie van Reception Team op 13 aug 2022
Dear Yu
Thank you for your email. We are sorry that you were not totally happy with your stay. We are always looking for ways to improve our service, so any suggestions that you may have will be appreciated.
Kind regards
Reception Team
10/10 – Uitstekend
Alexander van der
Reisde met familie
12 jun 2022
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede locatie, zeer vriendelijk personeel.
Alexander van der
2 nachten verbleven in juni 2022
Reactie van David Ivanku, Head Lobby Host op 12 jun 2022
Dear Alexander, Thank you so much for taking the time to write a review on your recent stay with us at the Radisson Berkshire Hotel. I am please that that location of the hotel worked out for you. We hope to welcome back soon. Kind Regards
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
17 feb 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very good hotel at a perfect location with friendly staff.
Geverifieerde reiziger
1 nacht verbleven in februari 2020
Reactie van Tamas L Bardos op 17 feb 2020
Dear Anonymous,
Thank you for taking your time in reviewing us.
We are delighted to hear that you had a fantastic time with us and your comments have been passed on to the team.
Looking forward to welcoming you back in the future.
Warm regards,
Tamas L Bardos
Guest Service Team Leader
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met partner
7 sep 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is at a perfect location, we had a nice room, the friendly staff was very helpfull.
Geverifieerde reiziger
1 nacht verbleven in augustus 2019
Reactie van Reception Team op 11 sep 2019
Dear guest,
Thank you for taking your time in reviewing us in regards to your previous stay at the Radisson Blu Edwardian Berkshire hotel. We are delighted to read that in general you enjoyed your stay. We look forward in welcoming you in the near future.
Kind regards,
Reception Team
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
6 mei 2019
Positief: Netheid, personeel en service en voorzieningen
Heb onderschat wat het betekent dat het hotel aan Oxford Street ligt. Relatief veel geluidsoverlast.
Geverifieerde reiziger
2 nachten verbleven in mei 2019
Reactie van Juan Luna op 30 mei 2019
Thank you for taking your time to provide feedback of your recent stay with us at the Radisson Blu Edwardian Berkshire Hotel. I am disappointed to hear that you found the room to be noisy. I understand your frustration at this. Please contact me directly if you choose to stay again and I will personally ensure that your next stay will be completely comfortable. We hope to welcome you back to the hotel soon.
8/10 – Goed
Geverifieerde reiziger
18 dec 2018
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
1 nacht verbleven in december 2018
Reactie van Olivia K op 21 dec 2018
Dear guest,
Thank you so much for taking the time to leave such a lovely review of your recent stay at Radisson Blu Berkshire Hotel.
We hope to welcome you back to the hotel soon.
Kind regards,
Olivia Killoughery
Guest Relations Manager
10/10 – Uitstekend
Henk
26 nov 2018
Geweldig hotel goede locatie super personeel
Henk
2 nachten verbleven in november 2018
Reactie van Olivia K op 26 nov 2018
Dear Henrik,
Thank you so much for taking the time to leave such a lovely review of your recent stay at Radisson Blu Berkshire Hotel.
I will be sure to pass your comments on to the team.
We hope to welcome you back to the hotel soon.
Kind regards,
Olivia Killoughery
Guest Relations Manager
10/10 – Uitstekend
Johannes
10 jan 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Johannes
1 nacht verbleven in januari 2018
Reactie van Lois Twigden op 18 jan 2018
Dear Johannes,
Thank you for taking the time to review your most recent stay with us. I am so glad you enjoyed your stay!
We do hope to welcome you back soon!
Kind Regards,
Lois Twigden
Guest Relations Manager
10/10 – Uitstekend
Geverifieerde reiziger
31 jul 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Check-in was slow but otherwise everything was good. It's close to the shopping area and breakfast was nice.
Geverifieerde reiziger
4 nachten verbleven in juli 2017
Reactie van Lois op 2 aug 2017
Dear guest,
Thank you so much for taking the time to review your stay with us. I am sorry if the check in was slow, please be asssured this is an isolated incident.
I am so glad you got to enjoy our central location!
We hope to welcome you back soonz
Thank you
Kind Regards,
Lois Twigden
Guest Relations Manager
8/10 – Goed
aanrader
28 nov 2016
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Goed hotel midden in Oxford Street.
Prettig hotel dat er goed uit ziet. Uiterst vriendelijk personeel dat goede service biedt. De kamer die wij hadden was niet heel groot maar netjes en schoon. In verhouding een redelijk ruime badkamer. Grootste pluspunt van dit hotel is dat je in 10 stappen midden inn Oxford Street staat. Achter het hotel is St. Christopher's Place met heel leuke restaurants. Dit hotel is een aanrader.
aanrader
8/10 – Goed
Geverifieerde reiziger
24 okt 2016
Positief: Netheid, personeel en service
Geweldige lokatie
Fantastische locatie, Zeer hartelijke ontvangst, vriendelijk personeel, uitgebreid ontbijttafel, kamers kunnen qua inrichting update gebruiken.
Geverifieerde reiziger
4/10 – Matig
Anne
30 jun 2016
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Personeel receptie zeer vriendelijk! Kamer is aan renovatie toe....
Wij hadden ontbijt buffet, prima verzorgd echter voordat je je kopje thee krijgt ben je al klaar met eten...is ons tweede keer overkomen...ik verblijf regelmatig in Londen maar voor het geld wat je hier betaald kan je ergens anders in stad beter krijgen!
Anne
6/10 – Redelijk
Geverifieerde reiziger
21 mrt 2016
Negatief: Comfort kamer
Zeer kleine kamer, perfecte ligging.
Kamer is erg smal en klein. Raam kan niet goed open waardoor het snel te warm wordt in de kamer. Ligging is perfect. Geen eigen fitness ruimte, maar er kan wel op 10min lopen gebruik worden gemaakt van een hele goede gym!
Geverifieerde reiziger
10/10 – Uitstekend
Saori
Reisde met familie, Reisde met familie en kleine kinderen
2 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Ruben Santos - Reception Manager op 2 mei 2024
Dear Saori.Thank you for your wonderful review. We are delighted to hear that you enjoyed our excellent location and clean rooms. We are delighted that you found our hotel to be conveniently located and our facilities to be impeccable. We look forward to welcoming you again.Best regards
10/10 – Uitstekend
Yigal
Reisde met familie
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location is great, the staff is cooperative and friendly and breakfast is good.
Yigal
4 nachten verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 1 mei 2024
Dear Yigal,Thank you for the wonderful feedback. We're delighted to hear that our strategic location, friendly staff, and breakfast service contributed to a positive experience during your stay with us at the Radisson Blu Bond Street Hotel. We sincerely appreciate your review and look forward to welcoming you back in the future. Thank you for choosing our hotel for your stay in London.Best Regards,
8/10 – Goed
Sean
Reisde met partner
24 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super well located to walk to a bunch of attractions. Note that we were there in April 2024 and there is a major construction project next to it, the construction workers were mindful of the noise in early morning but do their thing after 8:30ish
Sean
3 nachten verbleven in april 2024
Reactie van The Reception Team op 26 apr 2024
Dear Sean,Thank you for sharing your experience from your recent stay with us. We are delighted to hear that our hotel's strategic location was beneficial for your exploration of the city's attractions. Regarding the construction project nearby, we sincerely apologize for any inconvenience caused. We appreciate your understanding that this situation is beyond our control. However, we're glad to hear that the workers have been considerate about noise control in the early morning.We hope to have the pleasure of welcoming you back in the future and assure you of our best attention at all times.Best Regards,The Reception Team
6/10 – Redelijk
Danielle, Bradford
Zakenreiziger
23 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible breakfast, dry scrambled egg with what looked like mould attached to it. No gluten free cereal option or lactose free milk.
Single room is very adequate with 3/4 nice bed and shower. Very clean. Small but nice restaurant with nice menu and polite service. Great location to Mayfair and very reasonable priced.
Danielle
1 nacht verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 24 apr 2024
Dear Danielle,Thank you for taking the time to share your feedback. We're pleased to hear that you found our location ideal, our rooms clean and comfortable, and our restaurant and service to your liking. However, we regret to learn of your disappointment with our breakfast offerings. We normally pride ourselves on providing a wide array of options to cater to various dietary needs and preferences, and we're sorry if we fell short on this occasion.We appreciate you bringing these matters to our attention, and we hope to have another opportunity to serve you better in the future.
8/10 – Goed
Sobiah
19 apr 2024
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Sobiah
1 nacht verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 22 apr 2024
Dear Sobiah,Thank you for your positive rating. We are delighted to know that you had a good experience with us. We look forward to the opportunity of serving you again in the future.Best Regards
10/10 – Uitstekend
Lynn
19 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right off the Elizabeth Line, Mayfair and West End easily accessible....would definitely stay again!
Lynn
1 nacht verbleven in april 2024
Reactie van ss op 19 apr 2024
Thank you for your positive feedback! We're delighted to hear that you found our location convenient and enjoyed your stay with us. We look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!
4/10 – Matig
Anna
Zakenreiziger, Reisde met familie
16 apr 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff not attentive. Half of the order for room service was not brough to me. Impossible to get through to reception by phone. The room looked filthy with very dirty windows and curtains.
Anna
2 nachten verbleven in april 2024
Reactie van The Reception Team op 16 apr 2024
Dear Anna,We regret to hear about your recent experience at Radisson Blu Bond Street Hotel. We understand that it fell short of your expectations, especially regarding the attentiveness of our staff and the cleanliness of your room. Please accept our sincerest apologies for any inconvenience caused. We value your feedback as it provides us with an opportunity to improve. We hope to have another chance to serve you better in the future.Best Regards,The Reception Team
10/10 – Uitstekend
Jae Lyun
14 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great choice.
Jae Lyun
4 nachten verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 16 apr 2024
Dear Jae Lyun,We're delighted to see your perfect rating and to hear that you found our hotel to be a great choice. It's always our aim to provide an enjoyable and memorable experience for our guests. We look forward to welcoming you back to the Radisson Blu Bond Street Hotel in the future.Best Regards,
10/10 – Uitstekend
jamie
Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was very helpful checking in and out.
Breakfast was good verity for everyone.
jamie
1 nacht verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 10 apr 2024
Dear Jamie,Thank you for sharing your positive experience with us. We're pleased to hear that our front desk team was able to assist you effectively and that you enjoyed the variety at breakfast. We strive to ensure each guest has a pleasant stay, and we're delighted we could meet your expectations. We look forward to welcoming you back in the future.Best Regards,The Reception Team
8/10 – Goed
Viktoria
Zakenreiziger
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I actually really love this hotel, great location for shopping and getting around London via the tube which is literally just across the street.
My only feedback would be that the bed was a bit too soft and that there weren’t any nice lighting options in the room. No smaller reading lights by the bed, so either all bright or all dark.
Viktoria
3 nachten verbleven in april 2024
Reactie van Ruben Santos - Reception Manager op 10 apr 2024
Dear Viktoria,Thank you for sharing your feedback. We're delighted to hear that you enjoyed our strategic location and the overall experience at our hotel. We do appreciate your comments about the bed and lighting, as feedback like yours helps us to continuously improve. We will certainly keep your suggestions in mind. We look forward to welcoming you back in the future. Best Regards,The Reception Team
10/10 – Uitstekend
Desiree
Reisde met familie
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a great position! Great room. Delicious breakfast. Helpful staff.
Desiree
2 nachten verbleven in maart 2024
Reactie van Ruben Santos - Reception Manager op 6 apr 2024
Dear Desiree,It's wonderful to hear that you had such a positive experience during your stay with us. We're pleased that you found our location to your liking, and that our rooms and breakfast offerings met your expectations. Your words of appreciation for our staff are especially rewarding. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,The Radisson Blu Bond Street Hotel
10/10 – Uitstekend
Lorena
1 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Súper ubicación
Lorena
1 nacht verbleven in maart 2024
Reactie van Naomi op 1 apr 2024
Dear Lorena,Thank you for staying with us at Radisson blu Bond street. We are glad that you find our location in the heart of London for shopping and sight seeing land marks. we hope to see you again.
10/10 – Uitstekend
jose
26 mrt 2024
jose
5 nachten verbleven in maart 2024
Reactie van Ruben Santos - Reception Manager op 16 apr 2024
Dear Mr. Jose,Thank you for giving us a perfect rating on Expedia. We are pleased to hear that you had an enjoyable stay at our hotel. Your satisfaction is a great source of motivation for our team. We look forward to welcoming you back in the near future.Best Regards,
8/10 – Goed
Mya
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mya
1 nacht verbleven in maart 2024
Reactie van ss op 26 mrt 2024
Dear Mya,Thankyou for staying with us. It is our pleasure that you have enjoyed your stay and we strive to achieve the same objectives.We hope to welcome you again.Kind regards,The reception team
8/10 – Goed
Aldina
Reisde met een groep
17 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hotellet generelt er fint. Dog er personalet ikke særlig ‘customer friendly’, og morgenmaden levede slet ikke op til forventningerne.
Vores værelse var super og beliggenheden var rigtig god - dog en del larm fra gaden.
Aldina
2 nachten verbleven in maart 2024
Reactie van The reception team op 17 mrt 2024
Dear Aldina,We sincerely appreciate your review. It is delightful to hear that you found our hotel's location favourable and our rooms comfortable. However, we are disheartened to learn about your less than perfect experience with our staff and breakfast. As a hotel, we always strive to create a welcoming atmosphere for our guests, and it sounds like we fell short on this occasion. We are deeply sorry for any inconvenience caused and please rest assured that we hold your experience in high regard.Once again, we appreciate your feedback as it helps us improve. We look forward to welcoming you again in the future and hope to exceed your expectations on your next stay.Best Regards,The Reception Team
10/10 – Uitstekend
Jennifer
Zakenreiziger
8 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean , friendly , and very central. Will stay again
Jennifer
1 nacht verbleven in maart 2024
Reactie van The Reception Team op 9 mrt 2024
Dear Jennifer,We are thrilled to hear that you found our hotel to be clean and our team friendly during your stay. It is our constant endeavour to ensure our guests have an enjoyable and comfortable visit. Your acknowledgment of the central location of our hotel is greatly appreciated. It is indeed one of our prime attributes. Being nestled just off Bond Street, we are fortunate to be in the heart of London's shopping district. With Soho, Mayfair, and the West End within walking distance, it offers our guests the convenience to explore these vibrant neighborhoods at their leisure.It is particularly pleasing to note that you are planning to stay with us again. We are looking forward to welcoming you back and striving to make your future stays even more enjoyable.Best Regards,The Reception Team
6/10 – Redelijk
Amanda
Zakenreiziger
5 mrt 2024
Amanda
1 nacht verbleven in februari 2024
Reactie van Naomi op 6 mrt 2024
Dear Amanda,We regret to learn that your experience at our hotel did not meet your expectations. It appears that we were not able to deliver the high standards of service that we strive to provide our guests, and for that, we sincerely apologize.Your rating is highly important to us as it supports our commitment to continuous improvement. We believe in the power of hospitality and the importance of providing each guest with a memorable stay. Unfortunately, it seems that we fell short of this during your visit.We hope that in the future, you would consider giving us another opportunity to provide the service and experience that we are known for. Our team is dedicated to ensuring that every guest has a pleasant stay and we would love the chance to demonstrate that to you.Best regardsNaomi
8/10 – Goed
Silje Almås
4 mrt 2024
Silje Almås
2 nachten verbleven in februari 2024
Reactie van The Reception Team op 24 mrt 2024
Dear Almas,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations.Warm regards,The Reception Team
10/10 – Uitstekend
Octo
Reisde met partner
29 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room in the hotel was very nice, wasnt expecting sofa to come with it, in which was nice to relax with my partner after long day out.
Octo
1 nacht verbleven in februari 2024
Reactie van The Reception Team op 1 mrt 2024
Dear Guest,It is very pleasing to read that your stay at our hotel exceeded your expectations. We always aim to provide our guests with comfortable and well-equipped rooms, and it's wonderful to hear that the addition of the sofa in your room contributed positively to your experience. We understand that after a long day out, having a space to relax and unwind is crucial. It's great to learn that you and your partner were able to use the space to its full potential. Our team takes great pride in setting up our rooms to provide a home-away-from-home feel for our guests.Thank you for choosing our hotel and for your kind words. We look forward to welcoming you back in the future and continuing to meet your expectations.Best Regards,The Reception Team
6/10 – Redelijk
Yutaka
Zakenreiziger
29 feb 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff and all services are great.
However, the facility is not modern and room is small compared to other Radisson Blu.
Because I supposed other Radisson Blu hotels’ luxury image, I didn’t have a good first impression when I arrived.
However, location and staff quality are very fine.
Yutaka
2 nachten verbleven in februari 2024
Reactie van Bond street op 29 feb 2024
Dear Guest,We are delighted to hear that you found our services and staff to be of high quality, aligning with our ongoing dedication to cater to the needs of our esteemed guests. Your satisfaction with our strategic location is also appreciated.We understand that you had certain expectations of the room size and modernity, being familiar with the Radisson Blu brand. While our hotel may reflect a more traditional charm rather than contemporary appeal, we hope that our unique charm adds to the distinctiveness of your stay.We sincerely hope that despite your initial impression, you were able to have a pleasant stay with us. Our primary goal is to provide a comfortable and memorable experience for our guests.Thank you once again for sharing your valuable feedback.Best Regards,The Reception Team
8/10 – Goed
Arild Heimli
25 feb 2024
Positief: Personeel en service
Arild Heimli
3 nachten verbleven in februari 2024
Reactie van The Reception Team op 23 mrt 2024
Dear Arild Heimli,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations. Warm regards,The Reception Team
10/10 – Uitstekend
Tracy
Reisde met familie
24 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, staff, and breakfast!
Tracy
1 nacht verbleven in februari 2024
Reactie van RS op 25 feb 2024
Dear Tracy,Thank you so much for your 5 out of 5 score, its heartwarming to see that you had such an amazing stay with us. Thank you for your feedback and we hope to welcome you again on a near future.Best regards,Ruben SantosReception Manager
10/10 – Uitstekend
Anastasia
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Anastasia
2 nachten verbleven in februari 2024
Reactie van The Reception Team op 23 mrt 2024
Dear Anastasia,It brings us immense pleasure to hear that your stay at Radisson Blu Bond Street Hotel was perfect. Your commendation of our staff is particularly heartwarming and serves as a testament to our commitment to delivering excellent service. We strive to create a memorable experience for our esteemed guests, and your feedback is a clear indication that we are moving in the right direction. Our team will certainly be thrilled to hear your kind words. We eagerly await your return to London and are delighted that we have become your preferred choice of stay. It will be our pleasure to welcome you back and continue to meet, if not exceed, your expectations. Warm regards,The Reception Team
10/10 – Uitstekend
Ulas
Zakenreiziger
13 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and location
Ulas
1 nacht verbleven in februari 2024
Reactie van Radisson Blu Edwardian Bond st op 17 feb 2024
Dear Ulas,We are indeed elated to hear that your stay at our hotel was an amazing experience. It's particularly delightful to know that you found our rooms to be excellent and the location, convenient.Once again, we appreciate your positive feedback and look forward to welcoming you back at our hotel in the near future.Best Regards,The Reception Team
6/10 – Redelijk
Eleanor
29 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely hotel. Room was small.
Eleanor
1 nacht verbleven in januari 2024
Reactie van Radisson Blu Bond Street Hotel op 30 jan 2024
Dear Eleanor,We're delighted to hear that you found our hotel lovely. It's our aim to provide an environment that is comfortable and pleasing, so we're glad to know you enjoyed your stay with us.As for the size of the room, we understand that comfort can often be associated with spaciousness. We offer a variety of room sizes to cater to the different needs of our guests. Some guests prefer cozy rooms while others prefer more spacious accommodations. Your feedback is valuable to us and we will take note of it for future reference.We hope to welcome you back soon and perhaps introduce you to one of our larger rooms. We are confident that a larger room may enhance your next stay with us.Best Regards,The Reception Team
10/10 – Uitstekend
Michaela
27 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Michaela
4 nachten verbleven in januari 2024
Reactie van Radisson Blu Bond Street Hotel op 30 jan 2024
Dear Michaela,We are delighted to hear that your stay at our hotel was a pleasant one. It is particularly encouraging to know that you had a great experience. Your positive feedback motivates us to continue offering a high-quality service to all our guests. Once again, we are grateful for your kind words and look forward to welcoming you back in the near future for another memorable stay.
10/10 – Uitstekend
NOBUO, Fujiidera
Zakenreiziger
24 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
NOBUO
1 nacht verbleven in januari 2024
Reactie van The bond street hotel op 24 jan 2024
Dear Nobuo,We are delighted to read your succinct yet positive comment. It's wonderful to know that you had a good stay with us. We are always eager to welcome you back for another enjoyable stay. Please do not hesitate to get in touch with us for any future reservations.Best Regards,The Reception Team
10/10 – Uitstekend
INDERJIT, port washington
22 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Eve
INDERJIT
3 nachten verbleven in januari 2024
Reactie van The bond street hotel op 23 jan 2024
Dear Inderjit,We are thrilled to learn that your experience with us was good . It is our constant endeavor to deliver excellent services to all our guests and to ensure they have a memorable stay.Your positive feedback serves as a great source of motivation for our team. It is feedback like yours that inspires us to strive for more and enhance the overall guest experience. We would love to welcome you back for another wonderful experience at our hotel. Best Regards,The Reception Team
10/10 – Uitstekend
Tim
Zakenreiziger
10 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best stay in London
This is definitely the best stay i have had in London, great location, staff amazing, room excellent, food fantastic, great price, could not fault anything, thanks
Tim
1 nacht verbleven in januari 2024
Reactie van Radisson Blu Bond Street Hotel op 12 jan 2024
Dear Guest,Your kind words truly brighten our day! It is a pleasure to hear that your stay with us was the best you've had in London. Our team strives to offer the finest service, and your positive remarks about our staff are greatly appreciated.We're also thrilled to learn that you found the room to your liking and savored our culinary offerings. Our team takes pride in providing an exceptional experience at a great value, so your feedback is a wonderful affirmation of their efforts.Once again, thank you for taking a moment to share your experience. We look forward to welcoming you back for another excellent stay in the heart of London's shopping district.Best Regards,The Reception Team
10/10 – Uitstekend
Tim
9 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tim
1 nacht verbleven in januari 2024
Reactie van Radisson Blu Bond Street Hotel op 12 jan 2024
Dear Tim,Thankyou for staying with us and we are happy to hear that you had a fantastic stay. We are hoping to see you soon in the near future.Kind regards,The reception team
8/10 – Goed
Annette
31 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Annette
Reactie van The reception team op 9 feb 2024
Dear Annette,Thankyou for sharing some positive reviews on your stay recently at the Radisson Blu Edwardian Bond street hotel.Looking forward to welcome you again.
4/10 – Matig
Dayle
Reisde met partner
31 dec 2023
Nothing unique
Dayle
3 nachten verbleven in december 2023
Reactie van The Reception Team op 2 jan 2024
Dear Dayle,Our apologies that the hotel was not up to your expectations and you found there to be nothing unique. We hope you would consider choosing us again so that we can make up for this!The Reception Team
8/10 – Goed
Karla, Northridge
Reisde met partner
23 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location especially for viewing the Christmas lights and shopping. Bond Street underground is right next door which is very convenient and easy to get around. Staff was friendly and helpful. Unfortunately the mattress in room 515 needed to be replaced as there is a large trench from the usage on one side of fhe bed.
Karla
1 nacht verbleven in december 2023
Reactie van the reception team op 29 dec 2023
Dear Guest,We are pleased to hear that you found our hotel's location to be ideal, particularly during the festive season. Our proximity to the Bond Street underground station truly does make it easy for our guests to explore London to their fullest, whether it's the shopping district, Soho, Mayfair, or the West End. We are also glad to hear that our staff left a positive impression on you with their friendliness and helpfulness.We regret, however, to hear about the discomfort you experienced with the mattress in room 515. We understand that a good night's sleep is crucial to our guests' overall experience and we apologize for any inconvenience caused.We hope that despite this setback, you were able to enjoy the many attractions within walking distance from our hotel, from Mayfair’s art galleries to Regent’s Park. We also trust that you found the Elizabeth Line and Central Line at Bond Street station useful for quick transport links out of and across the city.We always strive to provide the best possible experience for our guests and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future.Best Regards,The Reception Team
8/10 – Goed
Leiah
22 dec 2023
Leiah
3 nachten verbleven in december 2023
Reactie van the reception team op 29 dec 2023
Dear valued guest, Your review has been received and we are delighted that you took the time to share your experience with us. We understand that a memorable stay in London is not just about the room you stay in, but also about the vicinity of the hotel to local attractions. It's wonderful to know that our location, just a 20-minute walk from the iconic West End theatres, added to the convenience of your stay. We always strive to provide our guests with a great start to their day. Our breakfast offerings, from fresh fruits and superfoods to hearty cooked options and delicious pastries, are designed with this purpose in mind and we are glad you appreciated them. For a relaxing end to your day, our Bond St. Lounge Bar offers a serene atmosphere along with Italian-style light bites and a variety of drinks. We understand how important it is to unwind after a long day of sightseeing or business meetings. No stay at our hotel would be complete without experiencing our unique take on the traditional British afternoon tea, served at the Bond St. Tea Rooms. We hope you enjoyed our selection of scones, sandwiches, cakes, and the unique addition of Italian cicchetti. We hope to see you again in the future and strive to make your next stay as enjoyable as your last. Best Regards,The Reception Team
8/10 – Goed
Karla Ann, Northridge
21 dec 2023
Karla Ann
4 nachten verbleven in december 2023
Reactie van The Reception Team op 29 dec 2023
Dear Karla, Your words of appreciation have indeed brightened our day. It is truly rewarding to know that you had an enjoyable stay and found every aspect of our hotel to your liking. Our goal has always been to provide our guests with an exceptional experience, from our well-appointed rooms to our exemplary service. We're glad that we were able to exceed your expectations and that you found our hotel remarkable. Should your travels bring you back, we look forward to welcoming you once again, and strive to make your future visits just as memorable, if not more.Best Regards, The Reception Team
6/10 – Redelijk
Geverifieerde reiziger
Zakenreiziger
19 dec 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
Great location, average experience
Hotel is brilliantly located and convenient for Mayfair and Oxford Street. Service was indifferent. Biggest issue was the room - which was very clean, ample size and plenty of hanger space. My issue was A/C didn't work and was pushing out 25.5 degrees, so didn't sleep.
Kettle also didn't work.
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van The Reception Team op 19 dec 2023
Dear Guest,It's heartening to hear that you appreciated our location, nestled in the heart of London's shopping district. Our hotel indeed offers quick access to Mayfair, Oxford Street, and is conveniently close to Bond Street station. This offers our guests easy transport links across the city. Furthermore, we're delighted to know that you found your room to be clean and spacious.However, it's concerning to learn about your experiences with the room's temperature control and the kettle. We understand how such issues can affect the comfort of your stay, and we certainly strive to ensure our guests have a restful night's sleep. We sincerely apologize for the inconvenience caused and we appreciate your patience during this time.It's always our aim to deliver an exceptional experience and we're truly sorry that we fell short in this instance. Please rest assured that we take all feedback seriously and view it as an opportunity to improve our services.London's vibrant Mayfair, the West End, and Soho are just a stroll away, and the nearby art galleries and Regent’s Park offer delightful places to visit during your stay. We hope that you could explore and enjoy these attractions despite the aforementioned issues.We look forward to welcoming you back and providing you with a better experience in the future.Best Regards,The Reception Team
10/10 – Uitstekend
Echo
Reisde met een groep
16 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Echo
6 nachten verbleven in december 2023
Reactie van RS op 16 dec 2023
Dear Echo,We are delighted to hear that your stay with us has met your expectations and that you rated us a perfect 5 out of 5. Your positive feedback is invaluable to us and gives us the motivation to keep striving for excellence.Our location is indeed one of our strengths and we are pleased that it added value to your stay. We believe our proximity to London's iconic West End theatres is an advantage for our guests, adding a touch of culture and excitement to their visit.We are committed to providing our guests with top-notch service and a memorable experience. Your high rating is a testament to this commitment and encourages us to continue our efforts in maintaining the quality of our service.Once again, we are thankful for your positive feedback and we look forward to welcoming you back soon.Best Regards,The Reception Team