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Beoordelingen van The LaLit London - Small Luxury Hotel of the World

5 out of 5
The LaLit London - Small Luxury Hotel of the World
181 Tooley Street, London, England

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 646 van 890 beoordelingen" "
Gastenscore: 8 - Goed. 155 van 890 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 890 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 890 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 890 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Roy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here for four days and everything lived up to expectations. Excellent service, friendly and helpful staff and the room was beautiful. Would definitely stay again.
3 nachten verbleven in januari 2024
Reactie van Shahab op 27 jan 2024
Dear Roy,Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regards,Shahab DavarniaDuty Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2019
Reactie van Luciana Michael op 25 nov 2019
Dear Guest, Namaskar! Thank you for taking the time to rate your stay with us. We are delighted to see that you had an outstanding experience here at the LaLiT London. Our team strives in offering the best service possible and we are so glad they did not disapoint! We look forward to welcoming you back in the near future! Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Niets te klagen, kamer erg mooi, locatie prima met busstation om de hoek, alles in orde dus!
5 nachten verbleven in oktober 2019
Reactie van Matej op 14 okt 2019
Dear Guest, Namaskar! Thank you for staying at The Lalit London and thank you for your review. We are delighted to see you had such a wonderful stay and that we made your experience with us memorable and special. We would love to welcome you again and hope to see you soon! Kind regards,

8/10 – Goed

geraldine

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019
Reactie van Diana op 10 jul 2019
Thank you for your feedback!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel. Vroeger schoolgebouw. Wij hadden een senior classroom. Een mooie ruime kamer. In eerste instantie aan de achterkant die nogal rumoerig bleek vanwege de leveranties etc vanaf 7 uur s’ochtends. Na onze klacht keuze uit twee kamers aan de voorkant. Keurig opgelost. Super vriendelijk personeel en ontbijt-buffet en/of a la carte als je inclusief bij je kamer reserveert. Iedere dag flinke fles bronwater en gratis popcorn, chocolade, frisdrank uit de minibar. Super!!
4 nachten verbleven in mei 2019
Reactie van Valentina op 11 mei 2019
Dear Guest, Namaskar! Thank you for staying with us and taking time to leave your review. We are very pleased to see that you had a fantastic stay with us and the staff were attentive to your needs and managed to help you out to make your stay most comfortable and memorable. I will pass your excellent comments on to our team! I am also delighted to see that you have enjoyed the breakfast in our hotel and our in-room amenities. We hope to see you again soon. Warm Regards, Valentina Niaka Hotel Duty Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2019
Reactie van Monika op 30 mrt 2019
Dear Anonymous, Namaskar! Warm greetings from The LaLiT London. Thank you for choosing to stay with us and giving us top score. I hope you had wonderful and memorable time with us. Looking forward to welcoming you back soon. Kind Regards, Monika Cuttova Hotel Duty Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig, sfeervol hotel bij Tower Bridge. Aanrader!
1 nacht verbleven in december 2018
Reactie van Sushmita op 24 dec 2018
Namaskar! Thank you for your valuable feedback. We are delighted to know that you enjoyed your stay . We strive to provide our guests with excellent care and we take your comments to heart. We hope to welcoming you back soon. Best Regards,

8/10 – Goed

Isabelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtige kamer. Super service. Enkel jammer dat de Spa niet beschikbaar was.
1 nacht verbleven in augustus 2018
Reactie van Naz Khan op 18 aug 2018
Thank you very much for your warm feedback. I am so happy to see you loved your stay and had a great time. We are looking forward to welcome you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geweldig 5 sterren hotel vlakbij de London Bridge.
Prachtig ingerichte schone kamers met houten vloeren.Vriendelijk en behulpzaam personeel.
5 nachten verbleven in april 2018
Reactie van Hossam Hegazy op 24 apr 2018
Dear Mr Alan, Namaskar Thank you so much for your lovely feedback which we appreciate so much. We are so glad you liked our hotel staff and the location. We are looking forward to host you very soon in our hotel.

10/10 – Uitstekend

Christopher

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great stay and value
2 nachten verbleven in april 2024
Reactie van Shahab op 3 mei 2024
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regards,Shahab Davarnia, Duty ManagerThe Lalit London

10/10 – Uitstekend

Teresa

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Lovely room, lots of space. Comfortable bed and the shower was fantastic
2 nachten verbleven in april 2024
Reactie van The Lalit London op 29 apr 2024
Dear Guest, Namaskar!Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,

10/10 – Uitstekend

Monique

Absolutely beautiful building the decor is fabulous. The communal spaces are lovely and spacious. My room was small but everything I needed was there. The bathroom is gorgeous. The staff are very friendly and informative. Very close to Tower bridge the location is convenient and historic. I can’t wait to stay there again.
2 nachten verbleven in april 2024
Reactie van The Lalit London op 29 apr 2024
Dear Guest, Namaskar!Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uniquely styled and well renovated hotel. Rooms have high ceilings and large windows, bathrooms have nice showers and bidet heated seat toilets. Unfortunately we didn't get to try the restaurant as we had other plans but it looks nice.
1 nacht verbleven in april 2024
Reactie van The Lalit London op 29 apr 2024
Dear Guest, Namaskar!Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,

10/10 – Uitstekend

one

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel features heated toilet seat, floors and mirror.
1 nacht verbleven in april 2024
Reactie van Shahab op 26 apr 2024
Dear One, Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it. I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards, Shahab Davarnia, Duty Manager The LaLiT London

10/10 – Uitstekend

Cathy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing!
1 nacht verbleven in april 2024
Reactie van Shahab op 20 apr 2024
Dear Cathy,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely stay at the hotel. All the staff were very welcoming and friendly. The hotel was clean and modern, and the rooms were very comfortable with every amenities included. An extra benefit was having a free fridge with drinks and snacks in.
1 nacht verbleven in april 2024
Reactie van Shahab op 20 apr 2024
Dear Lisa, Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it. I am delighted you were impressed with the hotel and that you felt well looked after by our team. I hope it will not be too long before we have the pleasure of welcoming you back! Kind regards, Shahab Davarnia, Duty Manager The LaLiT London

10/10 – Uitstekend

Irene

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel has an outstanding location minutes walk from Tower Bridge & Tower of London. It is a 10 minute walk from London Bridge train station. The staff at the hotel are outstanding & work tirelessly to insure you have everything you need. The hotel is very quiet and rooms are well equipped including an in room mini bar that is stocked free of charge daily. We had a Sr. Classroom which was very modernly appointed. The facility is very clean and well taken care of. Many restaurants to choose from nearby. I would highly recommend staying here, you won’t be disappointed.
4 nachten verbleven in april 2024
Reactie van Shahab op 17 apr 2024
Dear Guest.Thank you for your feedback on our service at the LaLiT Hotel. I appreciate you taking the time to write your review. It’s always pleasing to receive great feedback from our valued guests. Thank you for sharing your experience and we hope to see you again at the LaLiT Hotel on your future stay in our great city. Kind Regards,Shahab Davarnia,Duty Manager The LaLiT Hotel

8/10 – Goed

Simon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel in a great location with large rooms
1 nacht verbleven in maart 2024
Reactie van Shahab op 17 apr 2024
Dear Guest.Thank you for your feedback on our location and service at the LaLiT Hotel. I appreciate you taking the time to write your review. It’s always pleasing to receive great feedback from our valued guests. Thank you for sharing your experience and we hope to see you again at the LaLiT Hotel on your future stay in our great city. Kind Regards,Shahab Davarnia,Duty Manager The LaLiT Hotel

10/10 – Uitstekend

BALJINDER

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely stay.. excellent facilities with added touches. Really clean and efficient.. would definitely stay again.
2 nachten verbleven in april 2024
Reactie van Shahab op 17 apr 2024
Dear Baljinder,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great. Loved the Indian restaurant on site
2 nachten verbleven in april 2024
Reactie van Shahab op 16 apr 2024
Dear Guest,Thank you for taking a moment to share your experience. I am very pleased to hear you enjoyed your stay here with us and that the service met your expectations. Our staff prides themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to see this acknowledged.We look forward to welcoming you back soon!Kind regardsShahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Atul

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was great overall, good for families. Room was big and staff was great.
3 nachten verbleven in april 2024
Reactie van The Lalit London op 15 apr 2024
Dear Guest, Namaskar!Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regards,

10/10 – Uitstekend

Juan Carlos

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fancy place and great staff
1 nacht verbleven in april 2024
Reactie van Shivani Bisht op 11 apr 2024
Dear Juan, Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it. I am delighted you were impressed with the hotel and that you felt well looked after by our team. I hope it will not be too long before we have the pleasure of welcoming you back! Kind regards, Shivani Bisht, Duty Manager The LaLiT London

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great
4 nachten verbleven in april 2024
Reactie van Shahab op 9 apr 2024
Dear Juan,Thank you for taking a moment to share your experience. I am very pleased to hear you enjoyed your stay here with us and that the service met your expectations. Our staff prides themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to see this acknowledged.We look forward to welcoming you again soon!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Leslie A.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Shahab op 10 apr 2024
Dear Leslie,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

8/10 – Goed

Julie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful ‘individual’ hotel 10mins walk from tower bridge station. Had a perfect night’s sleep- room was very quiet and comfortable. Free mini bar that can be restocked is a great bonus for a London hotel. The only problem we had was the lights kept going off ( room 311). Just before going to bed we couldn’t get them to come back on so just used a phone torch and went to sleep. Would have like a few more bathroom amenities ie. Shower gel and hand towels. Communal areas of the hotel are beautiful and v characterful.
1 nacht verbleven in april 2024
Reactie van Binh-Minh op 8 apr 2024
Dear Julie, Namaskar!Thank you for choosing to stay with us and giving us an opportunity to serve you. The points you have highlighted in your feedback will be shared with the concerned department. We look forward to welcoming you back soon!Kind regards,

10/10 – Uitstekend

Naomi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, delicious breakfast, super service, great location.
1 nacht verbleven in april 2024
Reactie van Shahab op 5 apr 2024
Dear Naomi,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lovely hotel with great staff, very helpful and friendly.
1 nacht verbleven in maart 2024
Reactie van Shahab op 2 apr 2024
Dear David,Thank you for taking a moment to share your experience. I am very pleased to hear you enjoyed your stay here with us and that the service met your expectations. Our staff prides themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to see this acknowledged.We look forward to welcoming you again soon!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Rahul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unique, boutique hotel in an old school building. Indian themed decor, friendly staff and amazing central location. 10 min walk to London Bridge station connects you to rail and underground. River front is 2 min walk and is rewarded with great views of Tower of London, Tower bridge. Walk to Tower Bridge. Taking tube from Heathrow required changing lines to get here. Restaurant closes at 10 pm with last orders at 9:30 pm. Food was excellent.
1 nacht verbleven in maart 2024
Reactie van Shahab op 2 apr 2024
Dear Rahul,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

8/10 – Goed

Tracey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel staff really helpful and polite
1 nacht verbleven in maart 2024
Reactie van Shahab op 29 mrt 2024
Dear Tracey,Thank you for taking a moment to share your experience. I am very pleased to hear you enjoyed your stay here with us and that the service met your expectations. Our staff prides themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to see this acknowledged.We look forward to welcoming you again soon!Kind regardsShahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Sue

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel felt relaxed and quiet despite being in a busy area of London round the corner from Tower Bridge. Highly recommended. Wish we could have stayed longer. We will return.
1 nacht verbleven in maart 2024
Reactie van Guest Relations. op 25 mrt 2024
Dear Sue, Namaskar!Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regards,

10/10 – Uitstekend

Giles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aside from the first member of staff we met who was standing in the lobby area between the hotel and restaurant, who was blunt/bordering rude, every other person we dealt with was incredibly nice, friendly and helpful. The room was superb, spotlessly clean and stocked with complimentary drinks and snacks. The location is ideal for many tourist attractions with plenty of lovely restaurants nearby too.
1 nacht verbleven in maart 2024
Reactie van Shahab op 22 mrt 2024
Dear Giles,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team. Please notewe have spoken with our Team member to ensure our guidelines are in place to prevent the same issue from occurring in the future. We are constantly working to improve the level of service, and your feedback is very helpful in this matterI hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Kate

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Shahab op 20 mrt 2024
Dear Kate, Thank you very much for taking the time to share your feedback regarding your experience at The LaLiT Hotel. I am pleased to read that you felt well cared for by our fantastic team and had a memorable experience with us. We look forward to welcoming you back to The LaLiT Hotel soon!King Regards, Shahab Davarnia, Duty Manager The LaLiT London

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Shahab op 19 mrt 2024
Dear Alex, Thank you very much for taking the time to share your feedback regarding your experience at The LaLiT Hotel. I am pleased to read that you felt well cared for by our fantastic team and had a memorable experience with us. We look forward to welcoming you back to The LaLiT Hotel soon! King Regards, Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Fiona

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Shahab op 19 mrt 2024
Dear Fiona,, Thank you very much for taking the time to share your feedback regarding your experience at The LaLiT Hotel. I am pleased to read that you felt well cared for by our fantastic team and had a memorable experience with us. We look forward to welcoming you back to The LaLiT Hotel soon!King Regards, Shahab Davarnia, Duty Manager The LaLiT London

10/10 – Uitstekend

Raj

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and very attentive. Highly recommend!!!
1 nacht verbleven in maart 2024
Reactie van Guest Relations. op 17 mrt 2024
Dear Guest, Namaskar!Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regards,

10/10 – Uitstekend

Prakash D

2 nachten verbleven in maart 2024
Reactie van Shahab op 5 apr 2024
Dear Prakash,Thank you very much for taking the time to share your feedback regarding your experience at The LaLiT Hotel.I am pleased to read that you felt well cared for by our fantastic team and had a memorable experience with us.We look forward to welcoming you back to The LaLiT Hotel soon!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Kai Ho

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
LaLit is a top notch hotel, i loved their service and their room service dining was amazing.
2 nachten verbleven in maart 2024
Reactie van The Lalit op 14 mrt 2024
Dear Guest, Namaskar!Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,

6/10 – Redelijk

Jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall the property is nice any the staff are very friendly. I was disappointed that the spa had been removed and thought car parking charge was expensive. In addition the lighting in the room poor and not good for make up application. The bathroom however very nice with some nice touches like heated toilet and large shower. Would not consider this to be 5 star however
2 nachten verbleven in maart 2024
Reactie van The Lalit op 14 mrt 2024
Dear Guest, Namaskar!Thank you for choosing to stay with us and giving us an opportunity to serve you. The points you have highlighted in your feedback will be shared with the concerned department. We look forward to welcoming you back soon!Kind regards,

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Has to be the best value hotel in London. Nothing we have seen came close. To have such a nice place in that location for that price is quite remarkable.
1 nacht verbleven in maart 2024
Reactie van Shahab op 5 mrt 2024
Dear Sean,Thank you for taking a moment to share your experience. I am very pleased to hear you enjoyed your stay here with us and that the service met your expectations. Our staff prides themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to see this acknowledged.We look forward to welcoming you again soon!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Anna, Colchester

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent!
1 nacht verbleven in maart 2024
Reactie van Shahab op 5 mrt 2024
Dear Anna,Thank you for taking a moment to share your experience. I am very pleased to hear you enjoyed your stay here with us and that the service met your expectations. Our staff prides themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to see this acknowledged.We look forward to welcoming you again soon!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

2/10 – Ontzettend slecht

Nur

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Firstly , they charged me extra £100 not sure why as the amount does match the invoice they provided me. Secondly the WiFi does not work, horrible connection. Thirdly, the aircon was making weird noises and hardly worked. We had a dialogue issue with the staff although we were both speaking in English! I don’t know how they got five stars with these facilities and I am pretty sure their reviews must be fake.
Reactie van Shahab op 2 mrt 2024
Dear Guest,Thank You for finding the time to share your thoughts on your recent stay with us.At the LaLiT Hotel, we pride ourselves on giving the best guest experience possible.It is disappointing to hear that your recent stay with us did not live up to these expectations.Please Note the 100 pounds was a security deposit. Which was released the day you checked out. We inform this to all our guest during check-in. its a Standard procedure that is followed by Majority of hotels in the UK.Please rest assured your comments will be addressed with the Concerned department to prevent this scenario from repeating in the future.Kind RegardsShahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Gonzalo

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Is a nice 5 star boutique hotel with professional staff and good rooms... The concierge Fabrice is unique and amazing.
6 nachten verbleven in februari 2024
Reactie van Shahab op 20 feb 2024
Dear Gonzalo,Thank you very much for taking the time to share your feedback regarding your experience at The LaLiT HotelI am pleased to read that you felt well cared for by our fantastic team and had a memorable experience with us.We look forward to welcoming you back to The LaLiT Hotel soon!Kind regards,Shahab Davarnia,Duty Manager

10/10 – Uitstekend

Marco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy with the stay and great value for money.
1 nacht verbleven in februari 2024
Reactie van Shahab op 20 feb 2024
Dear Marco,Thank you very much for taking the time to share your feedback regarding your experience at The LaLiT HotelI am pleased to read that you felt well cared for by our fantastic team and had a memorable experience with us.We look forward to welcoming you back to The LaLiT Hotel soon!Kind regards,Shahab Davarnia,Duty Manager

10/10 – Uitstekend

Vijay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Shahab op 13 feb 2024
Dear Vijay,Thank you for taking a moment to share your experience. I am very pleased to hear you enjoyed your stay here with us and that the service met your expectations. Our staff prides themselves on providing a friendly and welcoming environment to all our guests, so I am pleased to see this acknowledged.We look forward to welcoming you again soon!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Shahab op 13 feb 2024
Dear Christopher,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Elaine

Reisde met partner, Reisde met familie
Great stay, very quiet hotel near Tower bridge with great facilities.
1 nacht verbleven in februari 2024
Reactie van Shahab op 13 feb 2024
Dear Elaine,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty ManagerThe LaLiT London

10/10 – Uitstekend

Mark, Sittingbourne kent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van The Lalit London op 6 feb 2024
Dear Guest, Namaskar!Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regards,

10/10 – Uitstekend

Neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van The Lalit London op 6 feb 2024
Dear Guest, Namaskar!Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient, comfortable, congenial, complete!
1 nacht verbleven in januari 2024
Reactie van Shahab op 31 jan 2024
Dear Guest, Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty Manager

10/10 – Uitstekend

Mustafa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Shahab op 31 jan 2024
Dear Mustafa,Thank you so much for your kind words about the hotel and the service you received, we greatly appreciate it.I am delighted you were impressed with the hotel and that you felt well looked after by our team.I hope it will not be too long before we have the pleasure of welcoming you back!Kind regards,Shahab Davarnia, Duty Manager