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Beoordelingen van The Pilot

3.5 out of 5
The Pilot
68 River Way, London, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 270 van 419 beoordelingen" "
Gastenscore: 8 - Goed. 106 van 419 beoordelingen" "
Gastenscore: 6 - Redelijk. 28 van 419 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 419 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 419 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

mirjam, sassenheim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
leuke accommodatie
Leuk hotel, wel een erg kleine kamer voor relatief veel geld. Gezellige inrichting.

8/10 – Goed

Frank, Rotterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goedgelegen voor O2. Karaktervol
Prima hotel. Kleine kamer, maar voldoende voor alleen maar de nacht. Ontbijt was perfect.

10/10 – Uitstekend

Esther, Deventer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Onzettend knusse en warme b&b
Ik verbleef 4 nachten in dit b&b. Het personeel is uitermate vriendelijk en heeft het "klant is koning"-motto hoog in het vaandel staan, hoewel ze daarbij de gewone gezelligheid niet uit het oog verliezen. De kamer waarin ik bleef was een klein paradijsje: ruimte, licht, behoorlijk geluiddicht voor buitenrumoer, en ontzettend knus. Het eten 's morgens was heerlijk en de afstand naar openbaar vervoer (tube en emirates airline) maakt het een schitterende locatie. Helaas verrijzen er momenteel wat hoge flats naast, maar aangezien die het uitzicht op het park niet blokkeren, heb ik daar geen last van gehad. Al met al een heerlijke b&b die ik iedereen zou aanraden!

10/10 – Uitstekend

Gary

Reisde met partner
Positief: Voorzieningen
Staff and property excellent juxtaposition of the Pilot and surrounding area strange at first but one soon gets use to it.
2 nachten verbleven in maart 2024
Reactie van Harry op 27 mrt 2024
Good Evening Gary,Thank you for your great review, it is great to hear you you enjoyed your time with us, I will pass the positive feedback to the team.We hope to see you again.Many thanks

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed here when visiting the O2 for C2C. What a fabulous location, friendly staff, nice (compact) double room. Great breakfast, free parking. Even better it is literally a 5-10 minute walk from the O2 arena - more if you were drinking :-)
1 nacht verbleven in maart 2024
Reactie van Lamarr op 16 mrt 2024
Good afternoon Ryan Thank you for your amazing review I am glad to hear you enjoyed your overall experience and we look forward to having you stay with us again.Kind regards Lamarr

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed so I could attend a Lucinda Williams concert of the Indigo theatre at the O2. I am disabled due to multiple sclerosis but it was all good.
1 nacht verbleven in februari 2024
Reactie van Lamarr op 5 mrt 2024
Good afternoon John Thank you for your great review. We are a glad to hear you enjoyed your experience with us and we look forward to having you stay with us again. If do decide to stay with us again if you would please let one our team know of your condition so we can make your stay more accommodating Kind regards Lamarr

10/10 – Uitstekend

ANN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the pilot inn second time we have stayed there. quirky rooms we also had dinner as well and it was very nice .Breakfast also very good .
1 nacht verbleven in december 2023
Reactie van Harry op 5 dec 2023
Good Morning Ann,Thank you for taking the time to leave us this feedback, it is great to hear you enjoyed your stay and we hope to see you back again.Many thanks

10/10 – Uitstekend

Laetitia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best hotel if you come for a concert at the O2
1 nacht verbleven in november 2023
Reactie van Harry op 23 nov 2023
Good Afternoon, thank you for taking the time to leave us this review, we are glad to hear you enjoyed your stay, we hope to see you back again.Many thanks

10/10 – Uitstekend

Julian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price, top staff with a great sense of humour and just an easy walk to the O2.
1 nacht verbleven in oktober 2023
Reactie van Lamarr op 3 nov 2023
Good afternoon Julian Thank you for the great review.We are glad you enjoyed your experience with us and we look forward to having you stay with us again. Kind regards

10/10 – Uitstekend

Julia, Bournemouth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My daughter and I stayed here to go to a concert at the O2 Arena, it was about 5 min walk and lights all along. Check in easy and staff were lovely and helpful. Room was beautiful cosy and comfortable. Amenities of plenty. Breakfast was delicious and cooked to order along with continental items too . Just a delightful stay. Thank you The Pilot 😃
1 nacht verbleven in oktober 2023
Reactie van Charmayne op 22 okt 2023
Hello Julia,Thank you so much for your lovely review, I'm glad to hear you and your daughter enjoyed your time with us. I will pass on your feedback to our team. We hope to welcome you back again soon.Kind Regards,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Good location but no warning of fire alarm tests
Location is great for gigs at the O2. Bed is a small double so not great if you’re both tall but comfortable. Air con works, nice layout. Bathroom needs updating, shower a bit mouldy and broken toilet brush. Overall would’ve been perfectly fine except checkout was at 11am and they started a 45min fire alarm test at 10.15am with no warning. We’d been having breakfast downstairs minutes before and nothing was said. We had to hurry to pack our bags and get out as quickly as possible as it was absolutely deafening in a small room. We had an apology on check out but the lack of forethought to let people know it was going on was ridiculous.
1 nacht verbleven in oktober 2023
Reactie van Harry op 15 okt 2023
Good Morning, I hope you are well.Firstly I would like to apologise for the issues you had during your stay with us, the issues with the room will be looked into . Unfortunately we had an engineer in that day who did not communicate with the staff that the alarm would be going on from 10:15.All fire alarm tests in the past were from 11AM so we expected the same, we have since spoken to the engineer to ensure it does not happen again. I completely understand your frustration with the situation and am very sorry.Kind regards,

8/10 – Goed

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pilot is full of character. It's close to O2 and Thames ferry station. Staff were very helpful. The site is close to lots of construction at the moment.
2 nachten verbleven in oktober 2023
Reactie van Harry op 12 okt 2023
Good Evening,Thank you for taking the time to leave us this review.I am glad that you found the staff to be helpful, I will pass the feedback to the team.Many thanks,

10/10 – Uitstekend

Adam, Bromley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and lovely Cabin Room with everything you need for a stay with first rate refreshments and bathroom products and a lovely comfy bed. Will definately return. 10/10
1 nacht verbleven in september 2023
Reactie van Harry op 26 sep 2023
Good Afternoon Adam,Thank you for taking the time to leave us this feedback, we are happy to hear you enjoyed the room and the décor in the room.We hope to see you again.Many thanks

10/10 – Uitstekend

Jill

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Harry op 26 sep 2023
Good Afternoon Jill,Thank you for taking the time to leave this review,we are happy to hear you enjoyed you visit and hope to see you again.Many thanks

10/10 – Uitstekend

Dan

1 nacht verbleven in september 2023
Reactie van Harry op 11 okt 2023
Good Evening Dan,Thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your stay and hope to see you back again.Many thanks

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel/pub. Prime location Friendly and helpful staff Excellent breakfast-spoilt for choice I will definitely be back when I next visit Greenwich Peninsula
1 nacht verbleven in september 2023
Reactie van Harry op 19 sep 2023
Good Afternoon, I hope you are wellThank you for the great feedback, we are very happy to hear you enjoyed the breakfast and selection on offer. We hope to see you back again.Many thanks

10/10 – Uitstekend

Carole

1 nacht verbleven in september 2023
Reactie van Harry op 19 sep 2023
Good Afternoon Carole,Thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your time with us and we hope to see you back again.Many thanks

10/10 – Uitstekend

Sif

1 nacht verbleven in september 2023
Reactie van Harry op 13 sep 2023
Good Morning Sif,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your time with us.We hope to see you back again.Many thanks

8/10 – Goed

Haraldur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really good stay
Really nice place, great breakfast
1 nacht verbleven in september 2023
Reactie van Harry op 3 sep 2023
Good Afternoon,Thank you for the review, I am glad to hear you enjoyed the time with us, we hope to see you again.Many thanks

8/10 – Goed

Craig

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Harry op 2 sep 2023
Good Morning Craig,Thank you for the review, we hope you visit us again.Many thanks

10/10 – Uitstekend

Fabian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Harry op 2 sep 2023
Good Morning Fabian,Thank you for taking the time to leave us this review, I am glad to hear you enjoyed your stay, we hope to see you again.Kind regards

10/10 – Uitstekend

shannon

1 nacht verbleven in augustus 2023
Reactie van Harry op 30 aug 2023
Good Morning Shannon,Thank you for the feedback, it is great to hear you enjoyed your time with us and we hope to see you back.Many thanks

6/10 – Redelijk

MISS

Zakenreiziger
Positief: Netheid, personeel en service
Really lovely pub and good food, the bathroom needs updating and constant drip from the shower during the night
1 nacht verbleven in augustus 2023
Reactie van Harry op 26 aug 2023
Good Afternoon, I hope you are well.Thank you for taking the time to leave us feedback. I am sorry to hear about the bathroom, I will have a look into this.Many thanks

10/10 – Uitstekend

Matthew

2 nachten verbleven in augustus 2023
Reactie van Harry op 26 aug 2023
Good Afternoon,Thank you for taking the time to leave us this review, it is much appreciated. It is great to hear you enjoyed your stay, we hope to see you back.Many thanks

10/10 – Uitstekend

Judi

2 nachten verbleven in augustus 2023
Reactie van Harry op 25 aug 2023
Good Afternoon Judie,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your time here. We hope to see you backKind regards, Harry

10/10 – Uitstekend

Anthony

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolute Gem of a Find
Fantastic hotel and pub, staff really helpful and the food is great. Breakfast is highly recommended
1 nacht verbleven in augustus 2023
Reactie van Harry op 22 aug 2023
Good Afternoon,Thank you for taking the time to leave us this feedback, we are glad you enjoyed your time with us.Kind regards

10/10 – Uitstekend

Iain

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Little Gem...
London city centre trip - hotel situated next to O2 perfect for this business trip
1 nacht verbleven in augustus 2023
Reactie van Harry op 22 aug 2023
Good Afternoon,I hope you are well, thank you for leaving us this review.We are glad to hear you enjoyed your visit with us and hope to seer you bac again.Many thanks

10/10 – Uitstekend

Peter

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Wonderful location. Excellent staff & food.
1 nacht verbleven in augustus 2023
Reactie van Harry op 22 aug 2023
Good Afternoon,Thank you for taking the time to leave this review, it is much appreciated. We hope to see you again.Many thanks

10/10 – Uitstekend

Pauline

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great accommodation
Very welcoming staff, comfortable clean room. Service at breakfast was very slow we waited 30 minutes for our food, possibly cooked to order. Food was excellent check in and out was straightforward
2 nachten verbleven in juli 2023
Reactie van Harry op 22 aug 2023
Good Afternoon Pauline,Thank you for taking the time to leave us this great feedback, it is very helpful, I am glad to hear you enjoyed your stay with us. I am sorry to hear about breakfast, I will pass the feedback to the kitchen and they can look at speeding the service up where needed.Many thanks

8/10 – Goed

ANDREW

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Harry op 2 sep 2023
Good Morning Andrew, Thank you for taking the time to leave us this feedback, we find it very helpful, we hope to see you back again.Many thanks

8/10 – Goed

IAN

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Harry op 21 jul 2023
Good Afternoon Ian,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your stay.

10/10 – Uitstekend

Jo

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was quirky clean & welcoming
1 nacht verbleven in juli 2023
Reactie van Harry op 21 jul 2023
Good Afternoon Jo,Thank you for the feedback, it is much appreciated, we hope to see you back again.Many thanks

10/10 – Uitstekend

Shirley

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for the O2, staff were very friendly and helpful. The rooms were good, although quite small. I would definitely recommend this place.
1 nacht verbleven in juli 2023
Reactie van Charmayne op 17 jul 2023
Hi Shirley,Thank you for taking the time to leave us a lovely review. We hope to welcome you again soon.Kind Regards,

10/10 – Uitstekend

Kate

1 nacht verbleven in juli 2023
Reactie van Harry op 22 aug 2023
Good Afternoon Kate,Thank you for taking the time to leave us this great feedback, we are very happy you enjoyed your visit and we hope to see you again soon.Many thank

10/10 – Uitstekend

Lynn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A lovely, homely oasis, in the middle of the city. The staff were friendly and accommodating, and our stay was perfect. The garden was particularly appreciated on a hot summer day, somewhere we could enjoy a cool drink. We stayed here because it is walking distance from the O2, but will be returning for the warm welcome we received.
1 nacht verbleven in juni 2023
Reactie van Harry op 20 jun 2023
Good Afternoon Lynn,Thank you for taking the time to leave us this great review, we are very happy to hear you enjoyed your visit with us. I will pass this great feedback to the team, we hope to see you back soon.Many thanks

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect for O2 arena
Great location for a trip to the O2 arena with very clean and airy rooms. Also ate here before an event and the food was also excellent.
1 nacht verbleven in juni 2023
Reactie van Harry op 4 jun 2023
Good Evening Chris,Thank you for the great review, we are glad to hear you enjoyed your visit with us. We hope to see you back again soon.Many thanks

10/10 – Uitstekend

helen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect for O2
What a great find. Perfect 5 min walk to the O2. A pub with character and history rather than a soulless chain hotel wins hands down every time Great food , friendly team Bonus the sun was shining so we got to stand outside with a drink. Will be back!
1 nacht verbleven in juni 2023
Reactie van Harry op 4 jun 2023
Good Evening Helen,Thank you for taking the time to leave us this great feedback. It is amazing to hear you enjoyed your time with us, we hope to see you again soon.Many thanks

6/10 – Redelijk

charlotte

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Good but Let down by comfort
Perfect location for o2 and lovely friendly staff. Sadly ruined by the fact I got no sleep as the bed creaked every time we moved. Awful bed! Air con didn’t work and dirty hand marks all over walls. A shame these things made it such an uncomfortable night as it really is a great location with lovely breakfast too.
1 nacht verbleven in mei 2023
Reactie van Harry op 29 mei 2023
Good Afternoon Charlotte,Thank you for taking the time to leave this review. I am very sorry to hear about the issues with the room you stayed in, I will have a look at the room and discuss with the team how to amend these problems raised.We hope to see you back soon, many thanks

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Place
We booked for a show at the O2, watched thousands rush to the tube and car parks as we strolled 5 minutes to the Pilot, cool place Friendly staff, everything was faultless.
1 nacht verbleven in mei 2023
Reactie van Charmayne op 15 mei 2023
Hello Paul,Thank you for taking the time to leave us this great feedback. We hope we can welcome you back again soonKind Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, friendly staff, comfortable quiet well appointed room. OK food
1 nacht verbleven in april 2023
Reactie van Harry op 29 apr 2023
Good Afternoon, Thank you for taking the time to leave us this great feedback, it is very helpful for us. It i8s great to hear you enjoyed your stay.Many thanks

10/10 – Uitstekend

Kevan

1 nacht verbleven in april 2023
Reactie van Harry op 29 apr 2023
Thank you for taking the time to leave this great review.Many thanks

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for visit to o2 arena. Free parking is a great asset
1 nacht verbleven in april 2023
Reactie van Harry op 29 apr 2023
Good Afternoon Stephen.Thank you for the review, we are very happy to hear you enjoyed your time with us and hope to see you again.Many thanks.

6/10 – Redelijk

David

Reisde met partner
Positief: Personeel en service
It’s convenient for the O2, but very expensive for what you get
1 nacht verbleven in maart 2023
Reactie van Harry op 29 apr 2023
Good Afternoon David,Thank you for taking the time to leave this review, I am very sorry that you found the room to be expensive. we hope to see you again soon.Many thanks

10/10 – Uitstekend

Angelina

1 nacht verbleven in maart 2023
Reactie van Harry op 28 mrt 2023
Good Evening Angelina, thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your visit and hope to see you back soon.Many thanks, Harry

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good for the 02
Nice hotel, very convenient for the 02 arena. Quirky rooms, however, very hot and air conditioning wasn’t working. Fire escape light illuminated the whole room and turned it green. Pricey for the room size.
1 nacht verbleven in maart 2023
Reactie van Harry op 23 mrt 2023
Good Afternoon, I hope you are well.Thank you for taking the time to leave us this review, I am glad to hear you liked the hotel. I am sorry to hear about the fire escape light being a bother as well as the size of the room.We hope to see you back soon.Many thanks

10/10 – Uitstekend

Dorothy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exactly as expected from the other reviews. Quirky, Spotlessly clean, very comfortable, peaceful nights sleep, easy/safe walk to the O2, staff very welcoming and friendly, parking in the courtyard right outside, rooms have everything you will need with the exception of a USB point so take your plug .. (I should mention I only had to ask and I was provided with one from the helpful bar staff) Ohh .. and I couldn't find a hairdryer but there might have been one🤔 Water/tea/coffee and a wee tasty chocolate all provided, had no idea how to work the coffee machine though, although I'm sure if I'd asked they would have shown me. Whilst others have made mention off the rooms being small, size isn't everything! This is a great wee place to stay for a night or few and I'll look forward to my next stay at The Pilot!
1 nacht verbleven in februari 2023
Reactie van Harry op 3 mrt 2023
Good Evening Dorothy,Thank you for taking the time to leave us this great review, it is very help full and much appreciated.We hope to see you back soon.

10/10 – Uitstekend

Anne

1 nacht verbleven in februari 2023
Reactie van Harry op 22 feb 2023
Good Afternoon Anne,Thank you for taking the time to leave this great review,we hope to see you back soon.Many thanks

10/10 – Uitstekend

Berkeley

1 nacht verbleven in januari 2023
Reactie van Harry op 7 nov 2023
Good Morning,Thank you for taking the time to leave us this feedback, we are glad to hear you enjoyed your stay and hope to see you back again.Many thanks

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Harry op 6 dec 2022
Good Afternoon Joe,Thank you for leaving this review, it is great to see that you enjoyed your time here.Kind regards, Harry

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place traditional pub turned into something a little different we loved it and the food was excellent the rooms were quirky warm and cosy would definitely stay again
1 nacht verbleven in november 2022
Reactie van Harry op 1 dec 2022
Good Afternoon Paul,Thank you for taking the time to leave this great feedback.It is great to hear you have enjoyed your time with us and we hope to see you again soon.Kind regards, Harry