Appartement | Privékeuken | Een magnetron, een kookplaat, een koffiezetapparaat/waterkoker

Beoordelingen van Westciti Caroco Aparthotel

3.5 out of 5
Westciti Caroco Aparthotel
35 Morland Avenue, Croydon, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 149 van 313 beoordelingen" "
Gastenscore: 8 - Goed. 115 van 313 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 313 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 313 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 313 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
+Netjes en schoon. -weinig toezicht in de avond en nacht
3 nachten verbleven in juni 2019
Reactie van Westciti Guest Support Team op 2 jul 2019
Dear Sir/Mam, Thank you for taking the time to review our Westciti Caroco Aparthotel. Your feedback is valuable to us as we constantly look to improve our delivery and to always provide you with the best possible service. We are delighted to see how enjoyable your stay with us, On behalf of everyone at Westciti, I hope to have the opportunity to welcome you back soon, Kind regards,

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooie kamer, fijn bed. Alleen ongelofelijk gehorig hotel. Hele nacht geluidsoverlast van andere hotel gasten die gingen stappen. Ieder geluidje hoor je. Hele nacht wakker gelegen hierdoor. Verder prima hotel. Ontbijt is zelf pakken en niet een uitgebreide keuze:
1 nacht verbleven in maart 2019
Reactie van Westciti Guest Support Team op 18 mrt 2019
Dear Sir/Mam, Thank you for taking the time to review our Westciti Caroco Aparthotel. Your feedback is valuable to us as we constantly look to improve our delivery and to always provide you with the best possible service and we can taken on aboard the issues mentioned by you in regards to noise and possible more options for breakfast, I hope to have the opportunity to welcome you back soon, Kind regards, Team Westciti

8/10 – Goed

Faty, Brussels

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 Days in London
Nice moments in London. The Hotel is well situated with good transport connections. 30 min from door to door to reach any central point in London. The room is well equipped with a nice kitchen that allows to cook any small and light dishes like an omelette or a tea. Definetely a place tho be recommended
5 nachten verbleven in juli 2017
Reactie van Westciti op 10 aug 2017
Dear Faty, Thank you so much for your good review, we really appreciate this.All the best and we look forward to see you again. King Regards, Westciti Customer Support Team

8/10 – Goed

Martin

Reisde met familie
Room was good but the only issue was that our room was next to the gym & it sounded like someone was working out at midnight
1 nacht verbleven in april 2024

6/10 – Redelijk

Axel

Positief: Netheid
Hm
3 nachten verbleven in april 2024
Reactie van Westciti Guest Support Team op 20 apr 2024
Hi Axel,Thank you for taking the time to review our Westciti Caroco Aparthotel.Your feedback is valuable to us as we constantly look to improve our delivery and to always provide you with the best possible service.

10/10 – Uitstekend

Lucia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I booked this last minute after being let down by two other properties on the day I was meant to be checking in. The property responded promptly with all check in info and I had a very pleasant stay. The room was fresh and clean, I have no complaints! Thank you.
1 nacht verbleven in maart 2024
Reactie van Westciti Guest Support Team op 20 apr 2024
Hi Lucia,Thank you for taking the time to leave outstanding feedback! It is great to hear that the service, rooms and locations were ideal for you during your stay! We hope that we can welcome you again soon!

10/10 – Uitstekend

Emmanuel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is by far, one of the best hotels around. Very clean and cozy. The staff too are very friendly and accessible. The air is always fresh. I cannot recommend this hotel enough. I will always rate them 10/10
9 nachten verbleven in maart 2024
Reactie van Westciti Guest Support Team op 20 apr 2024
Hi Emmanuel,Thank you for taking the time to leave outstanding feedback! It is great to hear that the service, rooms and locations were ideal for you during your stay! We hope that we can welcome you again soon!

4/10 – Matig

Tammy

Negatief: Netheid, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Mohammed ALi op 31 jan 2024
Dear Tammy Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Westciti Caroco Hotel and Apartments Our commitment at the Westciti is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Westciti Carcoco Hotel and Apartments and for taking the time to provide us with valued feedback. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact us. Best Regards, Westciti Apartments

10/10 – Uitstekend

Yuji

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is a very nice facility. While most apartments have no front desks like this, there is one here. I could ask the guy at the front desk (which combines a shop) how to check-in. Our apartment was clean, warm, and well-kept.
1 nacht verbleven in januari 2024
Reactie van Mohammed ALi op 31 jan 2024
Dear Yuji Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Westciti Caroco Hotel and Apartments I was delighted to notice from the scores that you have enjoyed your stay with us and that you found the hotel and members of our team to be outstanding. I will ensure your scores are passed on to them. Our commitment at the Westciti is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Westciti Carcoco Hotel and Apartments and for taking the time to provide us with valued feedback. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact us. Best Regards, Westciti Apartments

10/10 – Uitstekend

Yonas

3 nachten verbleven in januari 2024
Reactie van Mohammed ALi op 31 jan 2024
Dear Yonus , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

8/10 – Goed

Tammy

Positief: Comfort kamer
Simple but a small touch of home
Very responsive and welcoming walls are think so movement and other noise can be heard. Would be nice to have a kettle but other than that this is my 3 rd stay and the cost is reasonable.
1 nacht verbleven in januari 2024
Reactie van Mohammed ALi op 31 jan 2024
Dear Tammy Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Westciti Caroco Hotel and Apartments Our commitment at the Westciti is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Westciti Carcoco Hotel and Apartments and for taking the time to provide us with valued feedback. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact us. Best Regards, Westciti Apartments

8/10 – Goed

Helen

Positief: Netheid, staat van de accommodatie en faciliteiten
Great place to stay. Liked that breakfast included. Everything you need and very clean. Sound insulation from upstairs could be better but this was not a problem for us.
1 nacht verbleven in januari 2024
Reactie van Mohammed ALi op 31 jan 2024
Dear Helen Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Westciti Caroco Hotel and Apartments Our commitment at the Westciti is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Westciti Carcoco Hotel and Apartments and for taking the time to provide us with valued feedback. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact us. Best Regards, Westciti Apartments

8/10 – Goed

Grace

4 nachten verbleven in december 2023
Reactie van Mohammed ALi op 31 jan 2024
Dear Grace Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Westciti Caroco Hotel and Apartments Our commitment at the Westciti is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary. Once again we thank you for choosing the Westciti Carcoco Hotel and Apartments and for taking the time to provide us with valued feedback. We hope to welcome you back. If I can be of any further assistance to you, please do not hesitate to contact us. Best Regards, Westciti Apartments

10/10 – Uitstekend

Francis, Wokingham

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Mohammed ALi op 31 jan 2024
Dear Dowling , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Eleni

2 nachten verbleven in december 2023
Reactie van Mohammed ALi op 31 jan 2024
Dear Eleni , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Corey

Positief: Netheid, comfort kamer
Really great place to stay , short or long term.
When I and the misses had stayed here for about a week we had a great time , the room was immaculate, very comfortable with a big space and very friendly staff . It’s within a nice and peacefully quiet area so you can be sure your going to get a great night sleep . Highly recommended this place to stay . Top marks !!!!
2 nachten verbleven in december 2023
Reactie van Mohammed ALi op 31 jan 2024
Dear Corey , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Rakesh

Positief: Netheid, comfort kamer
Doesn’t disappoint. Great staff. Lovely modern units with all you need. Great place.
1 nacht verbleven in december 2023
Reactie van Mohammed ALi op 31 jan 2024
Dear Rakesh , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Glenn

Zakenreiziger
Positief: Netheid, comfort kamer
An easy place to stay to walk to Selhurst Park. Perfect spot to crash after a game! Love it :)
1 nacht verbleven in december 2023
Reactie van Mohammed ALi op 31 jan 2024
Dear Glenn , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Martha

Positief: Netheid, comfort kamer
Mountain out of a mole hill
My partner and I had a great time add this location nothing was too much trouble for the staff in order to make our stay as comfortable as possible. Reading the previous reviews to ourselves it seems that people were making a mountain out of a mole At least an eye unit things like the shower was a little smaller than would have been preferred but I'm a big guy and didn't find it that hard to navigate, the apartment could have smelt fresher but didn't smell of mould just needed more airing out a little difficult to do considering how cold the apartment was, we arrived late at night but in the morning at breakfast Tev immediately came round and got the heating and hot water working beautifully . Free parking was definitely a bonus the entrance to the car park was a little narrow but after my second night of a four-night stay it was no problem to navigate through just required that I paid attention a little bit more. Breakfast was a continental breakfast meaning that nothing was cooked apart from toast but a good choice of serial and bread but to counter and step they had a tuck shop within the property which easily allows you to upgrade your breakfast and cook something a little more to your liking as the apartment was fully cut it out kitchen wise
5 nachten verbleven in november 2023

10/10 – Uitstekend

Mike

Zakenreiziger
Positief: Netheid, comfort kamer
Peaceful
1 nacht verbleven in november 2023
Reactie van Westciti Guest Support op 18 nov 2023
Hi Mike,Thank you for taking the time to review our hotel. We are delighted to hear that you found our rooms clean and gorgeous, and that the staff were exceptional. It is always our goal to make sure our guests have an enjoyable stay, and we are so happy to know that we exceeded your expectations. Thank you again for your kind words about our hotel. Best Regards,

10/10 – Uitstekend

Miriam

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Westciti Guest Support op 18 nov 2023
Hi Miriam,Thank you for taking the time to review our hotel. We are delighted to hear that you found our rooms clean and gorgeous, and that the staff were exceptional. It is always our goal to make sure our guests have an enjoyable stay, and we are so happy to know that we exceeded your expectations. Thank you again for your kind words about our hotel. Best Regards,

8/10 – Goed

Tammy

Positief: Comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Westciti Guest Support op 28 okt 2023
Dear Tammy , It's heartening to hear that you appreciated our hotel's prime location,, and the overall cleanliness of your room. We're glad that our staff made a good impression and you found the beddings comfortable. Your feedback regarding breakfast and certain aspects of our amenities is duly noted. We continuously strive to improve our guest experience and your comments are valuable to us. Please know that we're committed to maintaining high standards and your feedback helps us do that. We look forward to welcoming you back on your next visit Warm Regards, Front of House Manager

10/10 – Uitstekend

Adenike

Positief: Netheid, staat van de accommodatie en faciliteiten
Very neat
2 nachten verbleven in oktober 2023
Reactie van Westciti Guest Support op 19 okt 2023
Dear Adenike , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

belinda

Positief: Netheid, comfort kamer
Clean and welcoming
Westciti Caroco Aparthotel was a quick Uber from east Croydon station to take a train to Gatwick (15mins). The Aparthotel staff were very welcoming and helpful, helping me with my luggage and making sure I had all I needed. The rooms were very clean and modern and included all the amenities mentioned. Loved the breakfast rooms and used both the laundry facilities and gym. Convenient and easy stay.
2 nachten verbleven in oktober 2023
Reactie van TEAM WESTCITI op 9 okt 2023
Dear Belinda , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

jordan

Positief: Netheid, staat van de accommodatie en faciliteiten
Great place to stay, will be going back
1 nacht verbleven in oktober 2023
Reactie van Westciti Guest Support op 8 okt 2023
Hi Jordan,Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards

8/10 – Goed

Andrew

Reisde met familie
Positief: Netheid, voorzieningen
Property was clean. Toilet bowl cover was not working properly. It was coming off the hinges. Apartment was hot at times even with the window open. The fan in the room did not make much difference to the temperature. The range and refrigerator were working well. The breakfast area was clean and well stocked with cereals, milk, sugar and tea. Overall our stay was good.
4 nachten verbleven in september 2023
Reactie van Westciti Guest Support op 8 okt 2023
Hi Andrew,Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards

8/10 – Goed

Andrew

Zakenreiziger
Positief: Netheid
2 nachten verbleven in september 2023
Reactie van Westciti Guest Support op 5 okt 2023
Dear Andrew , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Oliver

5 nachten verbleven in september 2023
Reactie van Westciti Guest Support op 19 sep 2023
Hi Oliver,Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards

10/10 – Uitstekend

Adrian

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van TEAM WESTCITI op 11 sep 2023
Dear Adrian , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, comfort kamer
Excellent 5* accommodation
We couldn’t believe our luck when we arrived. The staff were so helpful. Our luggage was taken to our twin room (No3) that had everything you could possibly want. They provide continental breakfast 7:30am until 9pm and there’s 2 washing machines and 2 tumble dryers for you to use if needed We would definitely recommend this 5* accommodation
3 nachten verbleven in augustus 2023
Reactie van TEAM WESTCITI op 4 sep 2023
Dear Julie , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Wai kong

1 nacht verbleven in augustus 2023
Reactie van TEAM WESTCITI op 30 aug 2023
Hi Wai Kong , Thank you so much for taking the time to leave us such a wonderful review. I am so glad to see that you enjoyed your stay with us in our 'Ridiculously Clean' Studios, and that you experienced our five star service that we strive to deliver to all our guests. I am happy to see also that your Check In process was smooth and that you were provided your access codes in a timely manner. I hope you had a great trip back home. Let us know next time you are in London, we would love to host you again. Cheers, Muhammed Ali

10/10 – Uitstekend

Tim

2 nachten verbleven in augustus 2023
Reactie van TEAM WESTCITI op 30 aug 2023
Hi Tim , Thank you so much for taking the time to leave us such a wonderful review. I am so glad to see that you enjoyed your stay with us in our 'Ridiculously Clean' Studios, and that you experienced our five star service that we strive to deliver to all our guests. I am happy to see also that your Check In process was smooth and that you were provided your access codes in a timely manner. I hope you had a great trip back home. Let us know next time you are in London, we would love to host you again. Cheers, Muhammed Ali

6/10 – Redelijk

Akshay

Reisde met familie
3 nachten verbleven in augustus 2023
Reactie van TEAM WESTCITI op 4 sep 2023
Dear Akshay , Thank you very much for staying with us and sharing your kind words. We appreciate your feedback and will continue to work on it. We all look forward to welcoming you back many more times. It is with great sadness that I read about the lapse in service you encountered during your stay with us. Please be assured that this is not the level of service we strive to deliver. if you would like to discuss your experience further, I am very happy for you to contact Us.We all hope to welcome you back again in the future. Kind regards, Team Westciti

6/10 – Redelijk

Raj

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is dirty. Like there was mold around the ventilator, ventilation is poor too. There was a hole on the floor where you can literally see below the room. Ceiling seemed to be in construction but poorly built. Overall, not at all satisfied with the money I spent on the “expected” standard but not got it.
6 nachten verbleven in augustus 2023
Reactie van TEAM WESTCITI op 4 sep 2023
Dear Raj , Thank you very much for staying with us and sharing your kind words. We appreciate your feedback and will continue to work on it. We all look forward to welcoming you back many more times. It is with great sadness that I read about the lapse in service you encountered during your stay with us. Please be assured that this is not the level of service we strive to deliver. if you would like to discuss your experience further, I am very happy for you to contact us. We all hope to welcome you back again in the future. Kind regards, Team Westciti

8/10 – Goed

Daniel

1 nacht verbleven in augustus 2023
Reactie van Westciti Guest Support op 8 aug 2023
Dear Daniel , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Perri

1 nacht verbleven in juli 2023
Reactie van teja op 2 aug 2023
Dear Perri , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Philip

2 nachten verbleven in juli 2023
Reactie van teja op 2 aug 2023
Dear Phillip , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

8/10 – Goed

Sabrin

Positief: Comfort kamer
6 nachten verbleven in juli 2023
Reactie van Westciti Guest Support op 27 jul 2023
Dear Sabrin,We are delighted to know that you had a great experience at our hotel! We thank you for your compliments regarding the staff, cleanliness and Wi-Fi connection And Breakfast. We understand your feedback about the People Talking and we apologize for any inconvenience this might have caused. Our hotel strives to ensure that all our guests have an enjoyable and comfortable stay with us. Thank you once again for your review and we hope to welcome you back soon! Warm Regards,

8/10 – Goed

Sean

1 nacht verbleven in juli 2023
Reactie van TEAM WESTCITI op 25 jul 2023
Dear Sean, Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

stan

3 nachten verbleven in juli 2023
Reactie van Westciti Guest Support op 3 aug 2023
Dear Stan , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

Gerard

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and convenient. Continental breakfast options were good and having the kitchen gives you more options. Staff very helpful and nothing too much trouble. I booked very late when reception was closed, however the night manager made the booking in process very smooth.
1 nacht verbleven in juli 2023
Reactie van Muhammed op 6 jul 2023
Dear Gerard , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

10/10 – Uitstekend

LESLEY

Positief: Netheid, comfort kamer
Clean & very comfortable bed!
2 nachten verbleven in juni 2023
Reactie van Westciti Guest Support op 5 jul 2023
Hi Lesley,Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards

4/10 – Matig

Orden

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The office staff was rude no house keepers
3 nachten verbleven in juni 2023
Reactie van Westciti Guest Support op 29 jun 2023
Dear Tracy , Thank you very much for staying with us and sharing your kind words. We appreciate your feedback and will continue to work on it. We all look forward to welcoming you back many more times. It is with great sadness that I read about the lapse in service you encountered during your stay with us. Please be assured that this is not the level of service we strive to deliver. if you would like to discuss your experience further, I am very happy for you to contact me directly . We all hope to welcome you back again in the future. Kind regards, Team Westciti

6/10 – Redelijk

Stacy, Newark

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed for 2 days in one of their studios. I have to say, while it was clean, the room reminded me of a school dormitory. It seems as though the studios are one step above a hostel type environment with the exception that every room has their own bathroom. Unfortunately, the room was very warm for myself and for my friend's room as well. They do supply fans, so you will need to close the window and leave your door open for some time with the fan running to circulate cold air from the air conditioning unit in the hallway. There are no elevators, so be aware if you have heavy luggage that you will need to take it up staircases. The property manager was very helpful, detail oriented, and extremely friendly. He helped my friend and I with a checking process with pure ease. The lounge is available to use until 9:00 p.m. at night. There is a laundry room and a gym downstairs. And a property manager is on site until night time usually. If I return to Croydon, I'll more than likely will stay in the Westciti apartment as I was there originally for 12 days prior to leaving England and returning.
2 nachten verbleven in juni 2023
Reactie van muhammed op 19 jun 2023
Dear Stacy , thank you for taking the time to share your experience with us. We are glad to hear that our staff was friendly and helpful during your stay. We value the feedback that you provided about the Facilities , and it will be taken into consideration as we continue to strive for excellence in all aspects of our service. Thank you again for choosing to stay with us, and we hope you will visit us again soon. Best Regards, Westciti Apartments

4/10 – Matig

Ms S

Negatief: Comfort kamer
Very cheaply done!
Converted house with apartment setup - very cheaply done and the breakfast was access to a fridge with cereal, tea, coffee & milk. Bed was uncomfortable & pillows were lumpy. The bathroom stank of drains. Other than that it was fine!
1 nacht verbleven in juni 2023
Reactie van muhammed op 19 jun 2023
Ms s , thank you for taking the time to share your experience with us. We are glad to hear that our staff was friendly and helpful during your stay. We value the feedback that you provided about the Facilities , and it will be taken into consideration as we continue to strive for excellence in all aspects of our service. Thank you again for choosing to stay with us, and we hope you will visit us again soon. Best Regards, Westciti Apartments

8/10 – Goed

Stacy, Newark

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I thoroughly enjoyed my 12 day stay in one of the apartments. It looked just like the photos listed online. I was able to cook with the utensils and pots/pan provided. The only downside was that the apartment does not have air conditioning. So it did get a little warm in there which made me a little uncomfortable. But this only occurred the last few days as the outside temperature got warmer. They do supply a fan which is good. Overall, I would definitely recommend and I do plan on going back to stay when I return to London soon.
11 nachten verbleven in juni 2023
Reactie van Muhammed op 15 jun 2023
Dear Stacy, thank you for taking the time to share your experience with us. We are glad to hear that our staff was friendly and helpful during your stay. We value the feedback that you provided about the Facilities , and it will be taken into consideration as we continue to strive for excellence in all aspects of our service. Thank you again for choosing to stay with us, and we hope you will visit us again soon. Best Regards, Westciti Apartments

10/10 – Uitstekend

Carlos

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This “apart-hotel” was AMAZING! Ok, yes, it’s not in the “heart” of London, for that go and pay upwards of $700 a night. The staff was great: super helpful, friendly and nice. The Croydon Train Station is a 10-15 min walk. The self-serve kitchen (breakfast) was excellent. Truly recommend this place for a London vacation.
4 nachten verbleven in mei 2023
Reactie van Westciti Guest Support op 10 jun 2023
Dear Carlos, Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards

10/10 – Uitstekend

Alicia

Positief: Netheid, comfort kamer
3 nachten verbleven in mei 2023
Reactie van TEAM WESTCITI op 11 mei 2023
Dear Alicia , Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards, Westciti Apartments

8/10 – Goed

Ebony

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I stayed from April 17- may 6 the room was great felt very homey staff was very helpfully only thing we didn’t get sheets changed upon last week of my stay but staff did a great job cleaning the room area lovely not too far from anything I wanted to extended my check out time due to flight issues wasn’t able to but would for sure book again
10 nachten verbleven in april 2023
Reactie van Westciti Guest Support Team op 7 mei 2023
Hi Ms Ebony,Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon. Warm regards,

10/10 – Uitstekend

Isaiah

13 nachten verbleven in april 2023
Reactie van Westciti Guest Support op 4 mei 2023
Thank you for taking the time to share your feedback about your recent stay at the Westciti Aparthotel, London. We are delighted to hear that you were pleased with our convenient location close to the Station and that you found breakfast to be enjoyable. We also appreciate your kind comments regarding our staff's attentiveness. At Westciti Aparthotel, London we always strive to create a memorable experience for guests, and it is encouraging to know that we have met this goal in your case. Thank you once again and we look forward to welcoming you back soon.