Een bureau, een laptopwerkplek, een strijkplank/strijkijzer, wifi
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Beoordelingen van Woodlands Lodge Ilford

2 out of 5
Woodlands Lodge Ilford
60 Woodlands Road, Ilford, England

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 24 van 232 beoordelingen" "
Gastenscore: 8 - Goed. 48 van 232 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 232 beoordelingen" "
Gastenscore: 4 - Matig. 36 van 232 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 88 van 232 beoordelingen" "

5,6/10

Netheid

6,0/10

Personeel en service

5,0/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

4,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Bathroom was flooding, electronics broke down and no way for the hot air after showering to leave the room.
4 nachten verbleven in oktober 2019
Reactie van Diana op 5 nov 2019
Dear guest, Thank you for completing the survey regarding your stay at our property. By telling us what you did not liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We are very sorry to hear that you had some inconveniences during your stay. We apologize for all the disturbances and hope you will have a wonderful stay in the future. Best regards, Diana Georgescu Manager at Woodlands Lodge

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service
4 nachten verbleven in april 2019
Reactie van Diana op 1 mei 2019
Dear guest, Thank you for completing the survey regarding your stay at our property. By telling us what you did not liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We are very sorry to hear that you had some inconveniences during your stay. We apologize for all the disturbances and hope you will have a wonderful stay in the future. Best regards, Diana Georgescu Manager at Woodlands Lodge

4/10 – Matig

Dewi, Winterswijk

Negatief: Netheid, staat van de accommodatie en faciliteiten
Armoedig verblijf
Voor een hostel zou dit verblijf oké zijn, maar voor de prijs die we er voor betaald hebben absoluut niet. Het is oud (de sloten waren zo slecht dat je wakker werd als degene in de kamer naast je de deur probeerde open te doen), vies (spinnenwebben aan de muur, leeg bierflesje in de kamer gevonden) en rumoerig. We konden de laatste nacht niet slapen door al het kabaal. Omdat we hier alleen sliepen, was het te doen. Voor een hostel was dit best prima geweest. Toch was het veel te duur voor wat je ervoor terug krijgt, we hadden er iets meer van verwacht.
3 nachten verbleven in mei 2018
Reactie van Diana op 5 jun 2018
Dear guest, Thank you for completing the survey regarding your stay at our property. By telling us what you did not liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We are very sorry to hear that you had some inconveniences during your stay. We apologize for all the disturbances and hope you will have a wonderful stay in the future. Best regards, Diana Georgescu Manager at Woodlands Lodge

6/10 – Redelijk

joost van, waalre NL.

Negatief: Staat van de accommodatie en faciliteiten
Eenvoudig pension op 25min van Londen city
Eenvoudig pension, kamers zijn schoon en voorzien van tv. Ontbijt is niet heel uitgebreid maar voldoende. Behulpzaam personeel. Als je er alleen hoeft te slapen is dit goed genoeg. Treinstation, winkels en restaurants op loopafstand
4 nachten verbleven in juli 2017
Reactie van Diana op 11 feb 2018
Dear Joost, Thank you for completing the survey regarding your stay at our property. We were delighted to know that you have enjoyed your stay with us! By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Diana Georgescu Manager at Woodlands Lodge

8/10 – Goed

Henk, Netherlands

Positief: Netheid, personeel en service en comfort kamer
Close to the railway to London
Simple, but cheap. Basic breakfast. We only used the hotel for sleeping while exploring London.
4 nachten verbleven in juli 2017
Reactie van Diana op 11 feb 2018
Dear Henk, Thank you for completing the survey regarding your stay at our property. We were delighted to know that you have enjoyed your stay with us! By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Diana Georgescu Manager at Woodlands Lodge

2/10 – Ontzettend slecht

Santhosh

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stayed their for 3nights Main problem is no attached toilet other thing is 1toilet amd bathroom ised by 15peoples i wait out side for nearly 1hr to bathroom after.Then staff i report them when i check in tv is not working then never sort out that problem in 3days .wifi they have in my room whike i search even their username also not shown #no toilet #no wifi#no Tv #
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Turikson

Reisde met partner
Negatief: Netheid, personeel en service
Terrible
1 nacht verbleven in april 2024
Reactie van Loredana op 26 apr 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Regards,ManagementWoodlands Lodge

2/10 – Ontzettend slecht

Jayde

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Finding this property was extremely challenging, the service was absolutely terrible. The street was very sketchy and felt very unsafe. The reception was awful and was not pleasant, they were hesitant about the prices and charged me an unreasonable amount, not what was promised. Once settled into our room, 3 men barged into our room saying they needed to “measure” things in the room. As a young girl I felt very unsafe and unwelcome, with 3 grown men barging into my room. They stood there laughing thinking it was hilarious, as my friend and I were both clearly uncomfortable. After that incident I immediately went down to reception and asked for a refund as I was not staying there. They refused any sort of refund and were extremely rude. I would never recommend this accommodation to anyone whatsoever.
3 nachten verbleven in april 2024
Reactie van Loredana op 26 apr 2024
Dear Guest,Thank you for taking time to provide us with feedback of your stay.We assure you that we have noted your comments and will immediately be addressing our team members regarding your feedback.Kind regards,Manager / Woodlands Lodge Hotel Ilford

4/10 – Matig

Amanpreet

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
There is just one toilet with attached shower for all the rooms , and this toilet also broken .
1 nacht verbleven in april 2024
Reactie van Loredana op 18 apr 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

4/10 – Matig

Syed obaid ullah

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Totally terrible front desk and customer service. Broken floor at washroom. Once I asked for something I might have left and if they have lost and found. I didn’t get any proper response. One of the staff said the cleaner will through anything left.
2 nachten verbleven in maart 2024
Reactie van Loredana op 18 apr 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Emma

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Loredana op 26 mrt 2024
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Loredana

6/10 – Redelijk

Anthony

1 nacht verbleven in maart 2024
Reactie van Loredana op 21 mrt 2024
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Management Team

2/10 – Ontzettend slecht

Peter

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Firstly the shower was broke 2nd the heater in the room didn't work. The fire alarms went off after someone burned their oil while cooking. A couple arguing on the landing late evening. 2 big holes in the wall. Was not a nice room. I checked out after 2 days an paid for 6. Asked for a refund was told to send in a email which i have an the hotel as not replied an ive still not received.my £50.00 security money. I would advise anyone to avoid this place like the plague. Absolutely disgusting
6 nachten verbleven in maart 2024
Reactie van Loredana op 14 mrt 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.The security deposit was never charged, therefore you will not see as money refunded. The deposit was only blocked, hold as pending transaction, and once it got released , it will be added into your balance. If the money is no longer on hold, in your pending transaction it means it got released already. Regards, Management Team

2/10 – Ontzettend slecht

Robert

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ein dreck schimmelig und alt
1 nacht verbleven in maart 2024
Reactie van Loredana op 14 mrt 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

8/10 – Goed

Syed obaid ullah

1 nacht verbleven in februari 2024
Reactie van Loredana op 21 mrt 2024
Dear Guest,Thank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards,Management Team

2/10 – Ontzettend slecht

Abiola

Reisde met een groep
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I didn't enjoy the room the toilet was at out side I will not recommend anyone
Reactie van Loredana op 14 mrt 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

4/10 – Matig

Syed obaid ullah

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very bad experience. Door room was broken and has to left up to close which will cause big bang. Washroom not in good condition. There big patch broken floor. I had to wait one day to get tv remote.
3 nachten verbleven in februari 2024
Reactie van Loredana op 20 feb 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management Woodlands Lodge

2/10 – Ontzettend slecht

Vincent

Negatief: Netheid
Reactie van Loredana op 20 feb 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Jai Kumar

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Loredana op 20 feb 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Purnachander

Not suitable for family. Too old cots and beds. Broken shower. Leaking from different locations. TV is there but no remote…
2 nachten verbleven in februari 2024
Reactie van Loredana op 20 feb 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Regards, Management Woodlands Lodge

2/10 – Ontzettend slecht

Hanfa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Loredana op 20 feb 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Lucy

Negatief: Netheid, personeel en service
2 nachten verbleven in januari 2024
Reactie van Loredana op 20 feb 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Ajmal

1 nacht verbleven in januari 2024
Reactie van Loredana op 20 feb 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

4/10 – Matig

Vijay

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in december 2023
Reactie van Loredana op 20 feb 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Muhammad

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgrace to be on Hotels.com
Yes plenary free parking. BUT This lodge is Not for a paying guest. I travelled with family 2 little kids and got offered a room with NO bathroom asked to use a shared bathroom which was so dirty filthy disgusting, i refused to stay and asked for my money back. Then they gave me a room with bathroom. In the room the carpet was so filthy so dirty you cant walk bare feets. Beed sheets were a bit clean but had some hairs on it. Complementary Breakfast from 7.30 till 8.30 BUT from 7.30 till 8.15 there was NO MILK, NO SUGAR, NO BREAD and no one was in kitchen or at reception. after 8.15 receptionist came and then we found milk & bread in kitchen. KITCHEN CLEANNESS 1 OUT OF 10. BEDROOM CLEANNESS 2 OUT OF 10. BATHROOM WAS CLEAN. First thought about this place. It looked like homeless peoples staying at this lodge paid by council. I arrived very late so i had to stay. My mistake i never checked the reviews. THIS LODGE SHOULDN'T BE ON HOTELS.COM ITS A DISGRACE.
1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear Guest, Thank you for taking the time to review your stay.We are very sorry to learn of the issues you had. We always strive to provide our guests with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will always do our best to find a comfortable solution.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Raj

1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

chloe

Reisde met een groep, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the room was filthy. we got locked out of our room 3 times the staff were no help just offered to give us a room for 2 when there were 4 of us. my friend cut there finger in the building due to sharp door. the bathroom was disgusting never again 0/10
1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear Guest, Thank you for taking the time to review your stay.We are very sorry to learn of the issues you had. We always strive to provide our guests with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will always do our best to find a comfortable solution.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Corina

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Mojisola

2 nachten verbleven in november 2023
Reactie van Loredana op 20 feb 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Meyuu

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just disgusting dont book this hotel. Rooms smelt, dirty staff were no help.
1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear Valued Guest, Thank you for taking the time to inform us about your recent experience at Woodlands Lodge. Your feedback is essential to us and on behalf of the Hotel Team, please accepts our sincerest apologies for any inconvenience we may have caused you. I was very surprised to read your comments regarding the service as this is not the feedback we normally get. Please accept my apologies and let me reassure you that we are trying our best to make sure that the stay of every guest is enjoyable and memorable. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind Regards, Manager Woodlands Lodge Hotel

2/10 – Ontzettend slecht

Sami

1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

8/10 – Goed

Roxanne

1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Himal

No drinking water no heating such a terrible place to spent a night
1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear Valued Guest, Thank you for taking the time to inform us about your recent experience at Woodlands Lodge. Your feedback is essential to us and on behalf of the Hotel Team, please accepts our sincerest apologies for any inconvenience we may have caused you. I was very surprised to read your comments regarding the service as this is not the feedback we normally get. Please accept my apologies and let me reassure you that we are trying our best to make sure that the stay of every guest is enjoyable and memorable. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind Regards, Manager Woodlands Lodge Hotel

4/10 – Matig

Philip

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You get what you pay for
1 nacht verbleven in december 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Sarah

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

6/10 – Redelijk

Muhammad Shamim

1 nacht verbleven in november 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

8/10 – Goed

Usman

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Home

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty carpet , very bad shower system, poor breakfast and they took £50 as a deposit , I don’t what for?
1 nacht verbleven in november 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to share your feedback. It is unfortunate that there has been an issue with the pre-authorisation and this is the matter that affected your stay. Due to hotel policy, a pre-authorisation is to be taken upon arrival but should release within a certain number of days. The policy is available on our hotel websites as well as on all booking agents’ websites. The taking of a 50 deposit is our and many Hotels procedure and I am sorry if this was inconvenient, however this is common practice across the world.We would like the opportunity to host you again in the future. Best Wishes,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Simon

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dreadful. old food out on surfaces. Gerally filthy. Have phots if required.
1 nacht verbleven in oktober 2023
Reactie van Loredana op 5 jan 2024
Dear Guest, Thank you for taking the time to review your stay.We are very sorry to learn of the issues you had. We always strive to provide our guests with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will always do our best to find a comfortable solution.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Manager / Woodlands Lodge Hotel Ilford

8/10 – Goed

Miryam

Positief: Netheid, voorzieningen
Der Ofen war kaputt und es gab keine Tassen, Bestecke oder Ähnliches, der Stuhl war nicht richtig befestigt und es gab keine Fernbedienung.
4 nachten verbleven in oktober 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am delighted to read that you had a fantastic time and enjoyed your stay with us. Thank you for your heartfelt comments about the team, this means a lot to us. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Dominic

1 nacht verbleven in oktober 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

8/10 – Goed

Arnoldas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Aadil

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Michael

1 nacht verbleven in oktober 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Menga

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Please you need to check the hotels before you advertise them is not for tourism specially with families
2 nachten verbleven in oktober 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for your feedback. We regret that on this occasion we were unable to fully satisfy your expectations and apologise for any inconvenience that may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon when we hope to change the negative impression into a more positive one. With kind regards,Manager / Woodlands Lodge Hotel Ilford

4/10 – Matig

Desmond

Negatief: Personeel en service
Not happy
Room was ok size very dated no plug in the room and only got cleaned once the day before I was to check out
4 nachten verbleven in oktober 2023
Reactie van Loredana op 5 jan 2024
Dear Valued Guest, Thank you for taking the time to inform us about your recent experience at Woodlands Lodge. Your feedback is essential to us and on behalf of the Hotel Team, please accepts our sincerest apologies for any inconvenience we may have caused you. I was very surprised to read your comments regarding the service as this is not the feedback we normally get. Please accept my apologies and let me reassure you that we are trying our best to make sure that the stay of every guest is enjoyable and memorable. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind Regards, Manager Woodlands Lodge Hotel

2/10 – Ontzettend slecht

Bernard

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford

2/10 – Ontzettend slecht

Naveed

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Terrible
Not the greatest didn’t stay the night checked in elsewhere. Booked this hotel by mistake did not realise they did not have ensuite toilet facilities. The shared toilets are not clean and generally the hotel is not in the greatest condition and needs to be revamped. Wouldn’t stay again but it would be good for someone on a budget
1 nacht verbleven in september 2023
Reactie van Loredana op 5 jan 2024
Dear Valued Guest, Thank you for taking the time to inform us about your recent experience at Woodlands Lodge. Your feedback is essential to us and on behalf of the Hotel Team, please accepts our sincerest apologies for any inconvenience we may have caused you. I was very surprised to read your comments regarding the service as this is not the feedback we normally get. Please accept my apologies and let me reassure you that we are trying our best to make sure that the stay of every guest is enjoyable and memorable. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind Regards, Manager Woodlands Lodge Hotel

2/10 – Ontzettend slecht

Kevin

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bad experience
1 nacht verbleven in september 2023
Reactie van Loredana op 5 jan 2024
Dear Valued Guest, Thank you for taking the time to inform us about your recent experience at Woodlands Lodge. Your feedback is essential to us and on behalf of the Hotel Team, please accepts our sincerest apologies for any inconvenience we may have caused you. I was very surprised to read your comments regarding the service as this is not the feedback we normally get. Please accept my apologies and let me reassure you that we are trying our best to make sure that the stay of every guest is enjoyable and memorable. I hope you will give us another chance to serve you and we will be able to change a negative impression on a more positive one.Kind Regards, Manager Woodlands Lodge Hotel

4/10 – Matig

Sachin

1 nacht verbleven in september 2023
Reactie van Loredana op 5 jan 2024
Dear guest, Thank you for taking the time to post an online review following your stay at Woodlands Lodge Hotel Ilford. I am looking forward to welcoming you back in the future.Kind regards,Manager / Woodlands Lodge Hotel Ilford