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Beoordelingen van Kimpton Everly Hotel Hollywood, an IHG Hotel

4 out of 5
Kimpton Everly Hotel Hollywood, an IHG Hotel
1800 Argyle Ave, Los Angeles, CA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 581 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 230 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 92 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 57 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 1002 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Jarno

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The room was good, although some basic things where missing like a refrigerator and coffee. However the biggest bummer besides the expensive parking was the neighborhood it was located in. Everywhere homeless and very shady people. At night my wife didn't dear to go out cause of this. I'm a smoker myself so i went out regulary just to smoke and stand in front of the hotel where in total 4 times strange folks tried to pull something off. I even get asked by some guy where i had my wallet. The hotel is okay, but the surroundings are not pleasant at least to say.
3 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Ronald

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The AC did not work in my room. We called them to work on it 2x. It was miserable. I will Never go back.
2 nachten verbleven in mei 2024

4/10 – Matig

Kennedy

Negatief: Personeel en service
1 nacht verbleven in maart 2024

4/10 – Matig

Kennedy

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Horribly rude person at the front desk, tried double charging for the deposit. The second he left the desk, the other guy checking us in corrected the amount and apologized for the manager with the bad attitude. What at you pay for when booking isn’t accurate in terms of the bill you leave with. Staff fees, property fee, tourist fees. All extra stuff you’re not aware of until you get there, or until you’re checking out actually… I’m from the city, born and raised. I’m an avid staycationer, so I love taking little mini vacations whenever I get a chance. This is not the place.
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 14 mei 2024
I am so sorry that your check-in did not go smoothly; I apologize for the issue you had with our Overnight Supervisor. It may have been related to your 4am arrival for a reservation that would normally check in at 3pm that day. I am very glad though that you enjoyed your stay enough to stay with us for an additional night though! As for the fees you mention, they are fully disclosed to you as the amount that you will pay at the hotel in your Expedia confirmation. I do know that this can be confusing but I am certain that you will find this information disclosed to you in both your confirmations from Expedia. We are sorry we were not a fit for you but we do sincerely thank you for staying with us!

8/10 – Goed

Pamla

Positief: Netheid, voorzieningen
Lovely spot in the heart of Hollywood. Nice comfy bed and xlnt bathroom. Only thing I would like to add is there was no seating in the room. Just an office chair. When friend came by had to sit on the bed. Would have been nice to have complimentary water in the room. Lobby facilities very nice with complimentary coffee in the AM plus water.
3 nachten verbleven in mei 2024
Reactie van Richard N., Front Office Manager op 14 mei 2024
We so appreciate your feedback. We will definitely use your feedback to improve in the future.

10/10 – Uitstekend

Noe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and accommodations were very modern and stylish. The valet parking situation seems like it was an after thought or missed idea and can definitely be improved upon. The bathtub/shower idea was unique but proved messy as water splashed outside of the wash area due to lack of glass/sliding door.
1 nacht verbleven in mei 2024
Reactie van Richard N., Front Office Manager op 14 mei 2024
We so appreciate your feedback! We will definitely use it to improve in the future!

10/10 – Uitstekend

NATHANIEL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The welcome drinks were amazing. The valets and front desk people were top notch. Room was spacy for a room on LA. Walking distance to Hollywood blvd and plenty of life. Setting inside hotel was modern and clean. Didn't like that my couch had white powdery stains on it. And went down to the Jane restaurant and menu is super limited and service kind of sucked.
1 nacht verbleven in mei 2024
Reactie van Richard N., Front Office Manager op 8 mei 2024
We so appreciate your feedback. We will absolutely share it with the relevant departments and use your thoughts to improve for the future!

10/10 – Uitstekend

Sarah Ines Guance

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Richard N., Front Office Manager op 8 mei 2024
We are thrilled that you enjoyed your stay with us!!

2/10 – Ontzettend slecht

John

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Music was way too loud and vibrating the room. Would never stay here again.
1 nacht verbleven in mei 2024
Reactie van Richard N., Front Office Manager op 5 mei 2024
I am so sorry we disappointed you during your stay. So many people enjoy the free live music series we offer at the hotel; we are so sorry it was not to your liking. We extend our apologies.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love this place. Design. Lighting. Comfortable touches.
3 nachten verbleven in februari 2024
Reactie van Richard N., Front Office Manager op 5 mei 2024
We cannot wait for you to come back to the hotel, John! We will welcome you back with open arms!

10/10 – Uitstekend

Alyssa, Cedar Rapids

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Richard N., Front Office Manager op 5 mei 2024
Thank you so much for staying with us!

8/10 – Goed

HECTOR, FRESNO

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Difficult to find. The address does not match the navigation instructions. Nice hotel.
Reactie van Richard N., Front Office Manager op 5 mei 2024
We have tried multiple navigation systems and have been directed to the hotel each time. We are so sorry that you found getting here a bit confusing.

8/10 – Goed

Manuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 5 mei 2024
Thank you so much for staying with us

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, super nice room and an awesome daily happy hour.
2 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 25 apr 2024
We are thrilled that you enjoyed your stay! Come back and see us again soon!!

6/10 – Redelijk

Elise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was an okay hotel. We stayed here to go to a concert at the Hollywood Bowl. Nice enough inside and the staff was very friendly. Right across the street (to the left side of the lobby) are a bunch of homeless people living in tents. I know it’s how it is in LA, but we paid a lot for the room. We had one yelling at nothing right by us as we waited for an Uber ride at the front of the hotel. The room itself was okay. There was a little wear and tear on the carpet by the bathroom and the couch had whitish smudges on it. We didn’t sit on that. Bed was comfy and clean. The entire room besides the couch was really clean. We did have a great view of the Hollywood sign though. Windows in the whole hotel need a cleaning. It has rained a lot in LA recently, but I did notice the windows looking hazy in the hallway and our room.
1 nacht verbleven in april 2024
Reactie van Richard N., Front Office Manager op 23 apr 2024
We so appreciate your feedback. We will certainly address the issues you have discussed.

10/10 – Uitstekend

Daisuke

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
とても良かったです！ 簡易的な作りだけど、新しく綺麗で清潔感がありました！
1 nacht verbleven in april 2024
Reactie van Richard N., Front Office Manager op 22 apr 2024
Thank you so much for staying with us!!

10/10 – Uitstekend

Jose

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and staff provided excellent care. Hope to be back sooner than later!
2 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 21 apr 2024
We support your sooner rather than later goal! We will take great care of you....come back very soon and thank you for staying with us!!

10/10 – Uitstekend

KIMBERLY

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was very nice and extremely customer service oriented. We ordered room service several times and it was excellent!
2 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 21 apr 2024
We are so happy you enjoyed your stay! Come back anytime!

10/10 – Uitstekend

Kelly

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really appreciated how the lobby was designed for people to gather together; billiards, turntable, cozy couches, etc. The restaurant downstairs was great.
3 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 17 apr 2024
We are thrilled that you had a good time with us! We hope you were able to enjoy social hour from 5-6pm while you were staying with us!!

8/10 – Goed

Jaylon

4 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 5 mei 2024
Thank you so much for staying with us!

10/10 – Uitstekend

Shelly, Coalinga

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location, clean, helpful staff.
1 nacht verbleven in april 2024
Reactie van Richard N., Front Office Manager op 17 apr 2024
We are so glad that you chose to stay with us! Please come back and see us again very soon!!

8/10 – Goed

Guy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lighting was terrible. Couldn’t see to put on makeup or insert contact lenses. Nice clean room,bed was comfy and the bathroom was nice size
2 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 17 apr 2024
We appreciate your feedback! Thank you for staying with us!!

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 17 apr 2024
Thank you for staying with us!!

10/10 – Uitstekend

Tyler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great experience overall. Helpful staff, clean spaces and nice amenities.
2 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 17 apr 2024
Thank you so much for staying with us!!

8/10 – Goed

Rebecca

1 nacht verbleven in april 2024
Reactie van Richard N., Front Office Manager op 5 mei 2024
Thank you so much for staying with us!

8/10 – Goed

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 26 apr 2024
Thank you so much for staying with us!!

10/10 – Uitstekend

Ellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel and price in my budget
2 nachten verbleven in april 2024
Reactie van Richard N., Front Office Manager op 14 apr 2024
We are so glad that you enjoyed your stay with us! Come back and visit us again very soon!

10/10 – Uitstekend

Emely

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff and clean resort
1 nacht verbleven in april 2024
Reactie van Richard N., Front Office Manager op 12 apr 2024
We are so thrilled that you had a great stay with us! Come back and see us again very soon...

10/10 – Uitstekend

alexis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Angel and Louie were both welcoming. Super sweet 😊
1 nacht verbleven in april 2024
Reactie van Richard N., Front Office Manager op 8 apr 2024
We will definitely share your kind words with both Angel and Luis. They will be delighted I am sure!

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lobby and dining areas were nice, modern, and clean. The room’s furniture and mattress could use a refresh (uncomfortable thin mattress, and the cabinetry and couches had lots of visible wear/blemishes in our room). Great 15th floor views of the Hollywood city. Valet attendant was more interested in his cellphone than he was in coming to open our car door after we were returning for the night on one occasion. Otherwise it was a great stay. Expected a bit more quality at this price point and star level. 3.5 stars would be more accurate.
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 5 apr 2024
Thank you so much for your feedback! We will definitely use it to improve!

10/10 – Uitstekend

steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 6 apr 2024
We are so, so glad that you enjoyed your stay! Please come back and see us again very soon!

10/10 – Uitstekend

Muqing

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Throw a lot of parties!
3 nachten verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 31 mrt 2024
Thank you so much for staying with us! We are glad that you enjoyed your stay!

10/10 – Uitstekend

Gabriel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff& great service.
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 31 mrt 2024
Thanks so much for staying with us!!

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the pool table in the bar. The bar is very comfortable as are the rooms. Nice views of the LA skyline from the high-rise rooms. Staff are very friendly & accommodating.
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 31 mrt 2024
We are thrilled that you enjoyed your time with us!

10/10 – Uitstekend

Pham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 31 mrt 2024
We love a perfect score! Thank you!!

8/10 – Goed

Donald

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was nice
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 25 mrt 2024
We are delighted that you enjoyed your stay with us!

8/10 – Goed

Darlene

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Didn’t feel safe on the streets by this hotel a lot of homeless people ,probably wouldn’t stay in that area again
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 24 mrt 2024
Thank you so much for staying with us. While we do have some unhoused people around our hotel, they are actually incredibly respectful and very concerned about the area remaining safe as they call this area home temporarily. We have never had any type of issue with guest safety in the area.

10/10 – Uitstekend

Cynthia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for all that we wanted to do like Walk of fame, Griffith Park, downtown LA (close to Hollywood/Vine metro), comedy club (a quick Uber to West Hollywood). Nice lobby hangout, yummy pizzas at their restaurant and great city view from our room. Would stay here again.
4 nachten verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 21 mrt 2024
Come back soon, Cynthia!! Next time you come be sure you visit Musso & Frank's, Hollywood's oldest restaurant less than a mile from us!

10/10 – Uitstekend

Kathy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient area to Hollywood attractions
2 nachten verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 21 mrt 2024
We are so glad that you had a good time with us! Come back and see us again!!

10/10 – Uitstekend

Karla

2 nachten verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 6 apr 2024
Thank you for staying with us!

8/10 – Goed

Erica Danielle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As always, the property was great and the staff were amazing! The water did not get very hot, but other than it, we enjoyed our stay! Shout out to the bartended from Oklahoma…she was AMAZING!
3 nachten verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 20 mrt 2024
We are glad that you had a great time with us! We cannot wait to welcome you back to the hotel!!

10/10 – Uitstekend

Adele

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place
3 nachten verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 20 mrt 2024
We are glad that you had a good time!!

6/10 – Redelijk

Jasmine

The room was freezing cold and smelled like smoke. The thermostat would only go to 75 degrees and nothing more yet it never warmed up.
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 7 mrt 2024
We are so sorry we disappointed you during your stay. Please never hesitate to call down to the Front Desk and ask for assistance with any issue you may have. Our team is always happy to help!

10/10 – Uitstekend

Sabrina

Reisde met partner
Close by everything
1 nacht verbleven in maart 2024
Reactie van Richard N., Front Office Manager op 7 mrt 2024
We love our location as well! Thanks so much for staying with us!!

10/10 – Uitstekend

IMAD, mississauga

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Richard N., Front Office Manager op 7 mrt 2024
We are thrilled you enjoyed your stay! Come back and see us again...

10/10 – Uitstekend

Dana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Richard N., Front Office Manager op 7 mrt 2024
Thank you so much for the perfect score! We are glad you had a good time while staying with us!!

10/10 – Uitstekend

jeanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Richard N., Front Office Manager op 7 mrt 2024
Thank you for your perfect rating! We so appreciate you taking the time to let us know how we are doing!

10/10 – Uitstekend

Melinda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a super customer service hotel, sweet and caring staff. 5⭐as far as Expedia goes you never told ME about a $60.00 parking nightly fee, not cool👎advice your customers this is a significant cost🖕
2 nachten verbleven in februari 2024
Reactie van Richard N., Front Office Manager op 7 mrt 2024
We are glad that you enjoyed your stay with us! Parking in Los Angeles can be expensive so I always suggest a call directly to the hotel prior to arrival to discuss any fees you may incur, especially when booking through a third party. Thank you so much for staying with us!

10/10 – Uitstekend

Leeanne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous stay
Fabulous hotel, for location, rooms, service and comfort. Special mention to Danielle and Chris for their friendly professional service. Can’t wait to return.
2 nachten verbleven in februari 2024
Reactie van Richard N., Front Office Manager op 15 feb 2024
We cannot wait to have you back! Thanks so much for your kind words...we will see you soon!

10/10 – Uitstekend

Darren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were the best I've ever encountered. Truly phenomenal professionalism rounded out with seemingly genuine kindness. I was impressed.
1 nacht verbleven in februari 2024
Reactie van Richard N., Front Office Manager op 15 feb 2024
WOW! Now this is high praise indeed! We will absolutely take it and please come back whenever you are in town!