During our stay they closed the pool area for a private party, and then a day later the lobby for another private event. No “sorry”, no compensation, just tough luck for us. One of the two elevators broke down the day we arrived, and was not fixed during our 5 night stay. The hotel has 12 floors so imagine how much time we wasted waiting…and waiting…and they did not open the stairwell doors so that we could even walk up to our floor. Room was dirty on arrival, safe was broken, and the window would not open and close properly. Bar staff ignored us twice, and the restaurant staff was largely indifferent.