Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 576 van 1004 beoordelingen" "
10 - Uitstekend
576
Gastenscore: 8 - Goed. 207 van 1004 beoordelingen" "
8 - Goed
207
Gastenscore: 6 - Redelijk. 117 van 1004 beoordelingen" "
6 - Redelijk
117
Gastenscore: 4 - Matig. 53 van 1004 beoordelingen" "
4 - Matig
53
Gastenscore: 2 - Ontzettend slecht. 51 van 1004 beoordelingen" "
2 - Ontzettend slecht
51
9,2/10
Netheid
9,0/10
Personeel en service
8,4/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
8,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Jose
30 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
Jose
3 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Jose, it's wonderful to hear that your stay at Hilton Pasadena was enjoyable. Thank you for taking the time to share your experience via Expedia. We hope to see you again in the near future and we trust your next visit with us will be as pleasant as this one.
2/10 – Ontzettend slecht
Ashik
Reisde met familie
28 apr 2024
Bartender were most rude people I’ve ever seen .
Not welcoming and not professional. Drink my girlfriend hot was horrible.
Ashik
1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Ashik, we are saddened to hear that your experience didn't meet your expectations. Regarding your comments about beverage service and professionalism, your feedback is invaluable to us as we always strive to provide the best guest experience. Rest assured, we will give the necessary attention to areas that may not be meeting the high standards we set. Please consider giving us another opportunity to welcome you and showcase our true hospitality.
10/10 – Uitstekend
ALEXIS
Zakenreiziger
28 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay, nice gym
ALEXIS
1 nacht verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Alexis, we're thrilled you enjoyed your stay at Hilton Pasadena and made good use of our fitness facilities. We aim to provide amenities that enhance our guests' experience. We hope to welcome you back soon.
8/10 – Goed
Lewis
Reisde met familie
28 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will stay there again. Nice accommodations.
Lewis
4 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Lewis, we're thrilled to hear that the Hilton Pasadena was to your liking and you're planning on returning. We look forward to providing you with our comfortable accommodations again in the near future.
10/10 – Uitstekend
Jenny
Reisde met partner
24 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was surprised that this property did not have free parking available in the parking structure.
Jenny
3 nachten verbleven in januari 2024
Reactie van Customer Service op 25 apr 2024
Thank you for your feedback regarding the parking at Hilton Pasadena. We understand that the availability of complimentary parking can significantly enhance the guest experience, and we appreciate you bringing this to our attention. We strive to provide excellent service and amenities, and your comments are invaluable as we continually seek to improve our guest experience. We hope to welcome you back soon and provide an even more satisfying stay.
10/10 – Uitstekend
Michelle
24 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michelle
3 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Thank you for sharing your perfect rating with us, Michelle!It's wonderful to see how much you appreciated your time at Hilton Pasadena! We want everyone to feel right at home at Hilton Pasadena. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
10/10 – Uitstekend
Kayle
17 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Kayle
3 nachten verbleven in april 2024
Reactie van Customer Service op 19 apr 2024
Kayle, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Pasadena!
2/10 – Ontzettend slecht
Donara
13 apr 2024
Donara
1 nacht verbleven in april 2024
Reactie van Customer Service op 5 mei 2024
We appreciate the feedback, Donara.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
6/10 – Redelijk
Lily
Zakenreiziger
13 apr 2024
The lighting in the room was very dim, AC did not work, this is probably the only hotel that did not have Netflix only Chromecast so if your phone is compatible you can't connect to the TV.
Lily
2 nachten verbleven in april 2024
Reactie van Customer Service op 14 apr 2024
Lily, we appreciate your honest feedback. We're sorry to hear about the lighting situation in your room and any discomfort you experienced due to the air conditioning. While we do offer Chromecast as a feature for entertainment purposes, we understand the convenience a Netflix service can add, and are noting your suggestion for consideration. We hope you'll choose to visit us again in the future for a more enhanced experience.
2/10 – Ontzettend slecht
Sarita
4 apr 2024
Sarita
4 nachten verbleven in maart 2024
Reactie van Customer Service op 6 apr 2024
Sarita, we are genuinely concerned to see your rating. We strive to make every guest's stay a memorable one, so it is regrettable to know this was not the case for you. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.
8/10 – Goed
Raymond
4 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peace and quiet
Raymond
2 nachten verbleven in april 2024
Reactie van Customer Service op 5 apr 2024
Raymond, it's great to hear you appreciated the tranquility at Hilton Pasadena. Your satisfaction is our top priority and it warms our hearts to know we were successful in providing a peaceful atmosphere for you. Thank you for your review. We look forward to welcoming you back for more serene stays.
10/10 – Uitstekend
Carolyn
Reisde met familie
4 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy in and out. Quiet
Carolyn
2 nachten verbleven in maart 2024
Reactie van Customer Service op 5 apr 2024
Carolyn, it's great to hear that you experienced hassle-free travel arrangements and found the Hilton Pasadena offering tranquillity during your stay. We look forward to welcoming you back when your travels bring you our way again.
10/10 – Uitstekend
OLIVIA
2 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
OLIVIA
5 nachten verbleven in maart 2024
Reactie van Customer Service op 4 apr 2024
Olivia, it's great to see your high ratings! The Hilton Pasadena team is delighted you enjoyed your stay. We hope to cater to your hospitality needs again in the future. Safe travels!
2/10 – Ontzettend slecht
Marla
Reisde met familie
1 apr 2024
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
no quiet protest from employees at 7 am disturbing
Marla
Reactie van Customer Service op 2 apr 2024
Marla, we deeply regret to hear that your stay was disturbed early in the morning. We continually strive to maintain a serene and comfortable environment for our guests, and it seems we fell short in this instance. We have taken note and we're committed to improving these areas. We hope you'll consider giving us another opportunity to provide you with the tranquil experience you expect and deserve.
10/10 – Uitstekend
Janet
31 mrt 2024
Very nice hotel. Our room was on the top floor with a nice city view. Extremely quiet. Comfortable beds, spacious room. Friendly reception, attentive valet parking staff.
Janet
1 nacht verbleven in maart 2024
Reactie van Customer Service op 1 apr 2024
We're thrilled to hear about your wonderful experience at Hilton Pasadena, Janet. It's great to know that the view from your top-floor room added a special touch to your stay and that you found the accommodations quiet, comfortable, and spacious. We're also delighted that our reception team made a positive impression with their friendliness and that our valet parking staff's attentiveness met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another pleasant visit.
10/10 – Uitstekend
Sunder, Foster City
Reisde met familie
29 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location the front desk staff are smiling and knowledgeable helpful downtown restaurants and shopping centers are very near
Sunder
1 nacht verbleven in maart 2024
Reactie van Customer Service op 30 mrt 2024
Sunder, it's truly wonderful to hear you had an excellent stay at Hilton Pasadena. The joy you experienced from our front desk team's friendly demeanor and local knowledge, along with the convenience of nearby shopping and dining spots, makes us delighted. We hope to have the pleasure of welcoming you back for another memorable experience.
6/10 – Redelijk
Dave
Reisde met familie
27 mrt 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room wasn't fully clean when I got it. There was food in the fridge and clothes in the drawers.
Dave
3 nachten verbleven in maart 2024
Reactie van Customer Service op 28 mrt 2024
Dave, your review provides important information regarding room cleanliness and personal items. We regret that you found your accommodation in less than perfect condition. Rest assured, our team members are on standby to address such issues promptly. We're hopeful your future experiences will reflect the high standards we strive for.
10/10 – Uitstekend
Nicole K.
24 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel and stuff!
Nicole K.
4 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Thank you, Nicole K., for your kind words about Hilton Pasadena. We're thrilled to know that both our hotel and staff met your expectations. Providing a pleasant experience is what we strive for every day, and it's rewarding to see those efforts reflected in your stay. We look forward to the opportunity of welcoming you back in the near future.
8/10 – Goed
Maureen
19 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hilton is a very good hotel. It would be nice if they offered a limited free breakfast.
Maureen
4 nachten verbleven in maart 2024
Reactie van Customer Service op 21 mrt 2024
Maureen, thank you for taking the time to share your experience at Hilton Pasadena. We're delighted you find us to be a quality hotel. Your suggestion about initiating a limited complimentary breakfast offering is noted, and we appreciate your constructive feedback as it helps us continuously improve. We are eagerly anticipating your next stay with us.
6/10 – Redelijk
Daniel
19 mrt 2024
Daniel
1 nacht verbleven in maart 2024
Reactie van Customer Service op 9 apr 2024
Daniel, we appreciate you taking the time to rate your stay. Feedback like yours always provides valuable insights, even when words are not shared. Should you decide to provide any additional details for us to take into consideration, do not hesitate to do so. We hope to welcome you back for a future stay.
10/10 – Uitstekend
Eleanor
Zakenreiziger, Reisde met familie
18 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone was so friendly and helpful!
Eleanor
1 nacht verbleven in maart 2024
Reactie van Customer Service op 19 mrt 2024
Eleanor, we're delighted to hear about your wonderful experience at Hilton Pasadena! It brings us joy to know that our team members provided such warm and helpful service during your stay. We appreciate your kind words and look forward to your return. Safe travels till then!
10/10 – Uitstekend
SUSAN
Reisde met familie
14 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All of the above. only problem was the strong smell of bleach in the hallway & room. My sister & I became nauseous & got a headache. i was fine once smell disappeared. Unfortunately she was sick the rest of the afternoon & evening which kept her from enjoying herself at our niece’s wedding.
SUSAN
1 nacht verbleven in maart 2024
Reactie van Customer Service op 15 mrt 2024
Thank you for taking the time to share your experience at Hilton Pasadena. We're truly sorry to hear about the discomfort caused by the smell of bleach in your room and hallway, and even more so that it affected your sister's well-being during such a special family occasion. Our team is dedicated to providing a pleasant environment for all our guests, and we regret that this was not fully achieved on this occasion. Please rest assured that we take comments like yours seriously as they help us improve our services. We hope to have another opportunity to welcome you back under better circumstances.
10/10 – Uitstekend
Kyara
12 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The family and I enjoyed our stay.
Kyara
2 nachten verbleven in maart 2024
Reactie van Customer Service op 15 mrt 2024
Kyara, it's wonderful to hear that you and your family enjoyed your stay at Hilton Pasadena. We always strive to make guests feel welcome and comfortable. Please think of us next time you plan a family getaway. Safe travels!
6/10 – Redelijk
Matt
11 mrt 2024
Positief: Netheid
Negatief: Personeel en service
Matt
1 nacht verbleven in maart 2024
Reactie van Customer Service op 14 mrt 2024
We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. It's important for us to address the concerns you've mentioned, especially regarding our front desk staff and the availability of additional amenities like towels and pillows. We take these matters seriously and will look into them to ensure a more comfortable experience for all our guests in the future. Your kind words about Tino have been noted, and we're pleased he made a positive impact during your visit. Thank you for sharing your thoughts with us.
10/10 – Uitstekend
Lucie
Zakenreiziger, Reisde met partner
5 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
Lucie
1 nacht verbleven in maart 2024
Reactie van Customer Service op 7 mrt 2024
Thank you for sharing, Lucie!At Hilton Pasadena, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 – Uitstekend
Nilson, Pittsburg
Reisde met een groep
5 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel. Great location. Great valet parking
Nilson
1 nacht verbleven in februari 2024
Reactie van Customer Service op 7 mrt 2024
Nilson, it's wonderful to hear you had an enjoyable stay at Hilton Pasadena. We're delighted our strategic location could add value to your visit and that you found our valet parking useful. Thanks for your glowing review and we'd love to welcome you back on your next trip to Pasadena.
10/10 – Uitstekend
Sylvia
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful place to be !! Staff is always friendly!!
Sylvia
7 nachten verbleven in februari 2024
Reactie van Customer Service op 6 mrt 2024
Sylvia, it's wonderful to hear you appreciate the Hilton Pasadena as a delightful destination and found our team members to always be friendly. We're grateful for your feedback and can't wait to welcome you back on your next visit.
10/10 – Uitstekend
georgia
1 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
georgia
1 nacht verbleven in februari 2024
Reactie van Customer Service op 4 mrt 2024
Thank you, Georgia, for taking the time to share your experience at Hilton Pasadena. We are thrilled to hear that you enjoyed your stay and found our location convenient for exploring the city. Our team takes pride in providing exceptional service, and it's wonderful to know that we were able to make your visit memorable. We look forward to welcoming you back soon for another fantastic experience.
10/10 – Uitstekend
Varoujean
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quite convenient to local area restaurants and a walkable neighborhood.
Varoujean
1 nacht verbleven in januari 2024
Reactie van Customer Service op 26 feb 2024
Varoujean, thank you for sharing your experience at Hilton Pasadena. We're thrilled to hear how much you appreciated the convenience our location provides, with various wonderful eateries close by and a neighborhood perfect for walking. We hope your time in Pasadena was enjoyable and look forward to welcoming you back for another pleasant stay.
8/10 – Goed
Sadhana
Reisde met familie
24 feb 2024
Positief: Netheid, voorzieningen
Employees informed of scams in the room. It was scary.
Sadhana
1 nacht verbleven in februari 2024
Reactie van Customer Service op 25 feb 2024
Thank you for taking the time to share your 4/5 review with us, Sadhana.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!
10/10 – Uitstekend
Lorraine
Reisde met een groep, Zakenreiziger
23 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent through out the state and national disaster emergencies during our stay. Our heat went out for 24 hrs and we were supplied with extra blankets and a portable heater. Again, staff, engineers, valet parking were especially attentive with my handicap condition.
Lorraine
4 nachten verbleven in februari 2024
Reactie van Customer Service op 24 feb 2024
Lorraine, it's pleasing to hear that you had a profound experience at Hilton Pasadena. We aim to provide diligent support, and it's rewarding to know our team members, especially engineers and valet service, assisted with maintaining comfort amid such unforeseen circumstances. We genuinely appreciate your understanding and flexibility during the heating issue, and we're glad that the measures taken were satisfactory. It's our priority that every guest, irrespective of their personal needs, feels well cared for. Thank you for your kind words and we look forward to serving you again.
8/10 – Goed
Dawn Marie Jones
Zakenreiziger, Reisde met familie
18 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Approved early check in. Excellent staff!
Dawn Marie Jones
3 nachten verbleven in februari 2024
Reactie van Customer Service op 19 feb 2024
Dawn Marie, thank you for sharing your positive experience at Hilton Pasadena. It's great to know the early check-in accommodation was agreeable and that our dedicated team members made your stay excellent. We're looking forward to welcoming you back in the future.
10/10 – Uitstekend
Tomoko, Ishinomakishi Wakaba
Reisde met familie
17 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
John
1 nacht verbleven in januari 2024
Reactie van Customer Service op 10 feb 2024
John, thank you for taking the time to leave a rating for Hilton Pasadena. We're glad to see you had a delightful stay at our establishment and hope to have the pleasure of welcoming you back in the future.
8/10 – Goed
Lorna Sage
Reisde met familie
6 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property, good service, and in good area
Lorna Sage
2 nachten verbleven in februari 2024
Reactie van Customer Service op 7 feb 2024
Lorna, we're thrilled to hear that you enjoyed your stay at Hilton Pasadena. It's pleasing to know that our convenient location and efficient service met your expectations. We'd love to have the opportunity to host you again in the future.
10/10 – Uitstekend
Ryan
Zakenreiziger
3 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice place to stay
Great area, nice hotel, with very accommodating and friendly staff. Restaurant in the lobby served a good breakfast as well.
Ryan
2 nachten verbleven in januari 2024
Reactie van Customer Service op 4 feb 2024
Ryan, it's fantastic to read about your recent stay at Hilton Pasadena. We're glad you found the location to our liking and that our team members lived up to your expectations. It's also great to hear you enjoyed the breakfast in our lobby restaurant. We hope to have the pleasure of serving you again in the future.
10/10 – Uitstekend
HASAN
Zakenreiziger
30 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
overall good property
HASAN
1 nacht verbleven in januari 2024
Reactie van Customer Service op 31 jan 2024
Hasan, thank you for your kind words. We're delighted to hear you found the Hilton Pasadena to be an enjoyable property. We hope to have the chance of welcoming you back in the near future.
10/10 – Uitstekend
Lorenza
28 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lorenza
1 nacht verbleven in januari 2024
Reactie van Customer Service op 30 jan 2024
Thanks for the amazing rating, Lorenza!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hilton Pasadena!
8/10 – Goed
Meredith
Reisde met familie
27 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Meredith
3 nachten verbleven in januari 2024
Reactie van Customer Service op 29 jan 2024
Thank you for the great rating, Meredith!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hilton Pasadena. We'd like to share an even better experience with you soon.
10/10 – Uitstekend
Patricia
Zakenreiziger
27 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Patricia
1 nacht verbleven in januari 2024
Reactie van Customer Service op 29 jan 2024
Patricia, thank you for taking the time to rate the Hilton Pasadena. We're thrilled to know we delivered an extraordinary experience. Looking forward to welcoming you back to ensure many more outstanding stays.
10/10 – Uitstekend
Magdy
24 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk was helpful and helped booking a room in higher level and they were super nice
Magdy
2 nachten verbleven in januari 2024
Reactie van Customer Service op 26 jan 2024
Magdy, your kind words speak volumes about your positive experience at Hilton Pasadena. We're thrilled to hear our front desk team members went the extra mile to accommodate your requests. Their dedication to service clearly shone through to make your stay exceptional. We're eagerly anticipating your next visit.
2/10 – Ontzettend slecht
joseph
21 jan 2024
joseph
2 nachten verbleven in januari 2024
Reactie van Customer Service op 12 feb 2024
We're sorry to hear that your experience was not up to our usual standards. Your feedback is valuable and we'll use it to improve. We hope you give us another chance in the future.
8/10 – Goed
Patricia
16 jan 2024
Patricia
1 nacht verbleven in januari 2024
Reactie van Customer Service op 6 feb 2024
Patricia, thank you for choosing Hilton Pasadena and for taking the time to rate us. We're delighted to see that your stay was enjoyable overall. We strive to make every guest experience exceptional and your feedback is greatly appreciated. Looking forward to welcoming you back in the future.
10/10 – Uitstekend
Samuel
15 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always a great stay in Pasadenas Hilton.
We like to get away for a day or 2 here and there to relax and Hilton is always a great stay overall. the area and CS at front desk are always a pleasure. Terry and Eli are amazing!
Samuel
1 nacht verbleven in januari 2024
Reactie van Customer Service op 17 jan 2024
Samuel, it's wonderful to hear that your stays at Hilton Pasadena consistently meet your expectations. Providing an enjoyable escape and top-notch service is truly important to us. It's especially pleasing to know that Terry and Eli made such a fantastic impression. Thank you for your kind words, and we look forward to your next relaxing visit at our hotel.
10/10 – Uitstekend
Nathaniel
Reisde met een groep
11 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall Great
Easy in and our valer, great location and very spacious. Bar service is great. Feont deak staff super nice.
Nathaniel
1 nacht verbleven in januari 2024
Reactie van Customer Service op 12 jan 2024
We appreciate you taking the time to share your experience! It's fantastic to hear that you found our location convenient and our spaces ample. We're thrilled that you had a positive encounter with our bar service and front desk team. Your kind words are greatly appreciated, and we can't wait for your next visit!
10/10 – Uitstekend
Sharam
4 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sharam
1 nacht verbleven in januari 2024
Reactie van Customer Service op 9 jan 2024
Sharam, it's fantastic to learn you had a wonderful stay at Hilton Pasadena. We are grateful for your top rating and can't wait to be your host once more when your travels bring you back to Pasadena.
10/10 – Uitstekend
Ronalene
Reisde met een groep, Reisde met familie
4 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ronalene
2 nachten verbleven in november 2023
Reactie van Customer Service op 13 jan 2024
Ronalene, it's delightful to know that you had a gratifying experience at Hilton Pasadena. We look forward to warmly welcoming you back on your next visit. Thank you for choosing us for your travel accommodations.
10/10 – Uitstekend
Colette
Reisde met een groep
1 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel and great reataurant and bar great service I. Dining area and at the front desk
Colette
2 nachten verbleven in december 2023
Reactie van Customer Service op 1 feb 2024
Colette, it's wonderful to hear your time at Hilton Pasadena was enjoyable. We're especially glad that the dining experience and our front desk service met your expectations. We appreciate your high praise and look forward to welcoming you back for another excellent stay.
10/10 – Uitstekend
v
31 dec 2023
My pillow
The pillows are too small. Try www.Mypillow.com
v
4 nachten verbleven in december 2023
Reactie van Customer Service op 2 jan 2024
We appreciate your feedback regarding our pillows. We understand that comfort is a key aspect of your stay, and we will take into consideration the source you've recommended for future improvements.
10/10 – Uitstekend
Steven, Goodyear
28 dec 2023
Steven
1 nacht verbleven in december 2023
Reactie van Customer Service op 18 jan 2024
Thank you for your feedback. We are delighted to hear that you had a positive experience at our establishment. Your satisfaction is our top priority and we look forward to welcoming you back.