Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham Santa Clarita - Valencia

2.5 out of 5

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1028 van 1583 beoordelingen" "
Gastenscore: 8 - Goed. 346 van 1583 beoordelingen" "
Gastenscore: 6 - Redelijk. 110 van 1583 beoordelingen" "
Gastenscore: 4 - Matig. 55 van 1583 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 44 van 1583 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and easily accessed from I-5. The property was clean and the staff was friendly.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Maria G

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service, clean an quiet
1 nacht verbleven in april 2024

8/10 – Goed

Holly

Positief: Netheid, personeel en service en voorzieningen
Overall it was great. Elevator was vandalized and the place was being repainted.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Helson

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everyone is very helpful!
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Anthony

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Found blood stains on sheets, had to go get new ones. Shower water was warm at best. Hot tub water was cold. Dogs barking in nearby room. Cooled food was not edible, no taste at all.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Shari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and convenient
1 nacht verbleven in april 2024

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great check-in experience!
1 nacht verbleven in april 2024
Reactie van Astrid op 21 apr 2024
We're delighted to hear you had a great check-in experience! Thank you for choosing our hotel, and we hope to welcome you back soon.

10/10 – Uitstekend

Joseph, San Ramon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Despite ongoing renovations, our stay remained largely unaffected. Although we detected a faint chemical odor in the third-floor hallway, our room was odor-free and clean.
1 nacht verbleven in april 2024
Reactie van Front Desk op 21 apr 2024
Thank you for sharing your experience with us! We appreciate your understanding during this time and hope to welcome you back for a completely seamless experience in the future.

10/10 – Uitstekend

Shane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay, staff was friendly and helpful.
4 nachten verbleven in april 2024
Reactie van Astrid op 21 apr 2024
We're delighted to hear you had a great stay with us! Thank you for the kind words about our friendly and helpful staff. We hope to welcome you back for another enjoyable experience soon!

10/10 – Uitstekend

qiuping, San Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, maybe newly renovated, the room can smell of new paint.
1 nacht verbleven in april 2024
Reactie van Astrid op 17 apr 2024
Thank you for your feedback! We're glad to hear that you found our hotel very clean. We hope you enjoyed your stay overall, and we look forward to welcoming you back in the future.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Astrid op 17 apr 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

8/10 – Goed

Eugene, Bay point

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Great stay. Quiet and clean. Lots of parking. 25 min from universal studios. Check in Staff in late afternoon not friendly. Breakfast was was included and was ok. Jacuzzi water was not warm enough. Shower was strong and hot. I like that they have shampoo and body wash in pump containers in shower for you.
3 nachten verbleven in april 2024
Reactie van Astrid op 17 apr 2024
We're pleased to hear that you had a great stay overall, enjoying the quiet, cleanliness, and ample parking. We apologize for any lapse in friendliness from our late afternoon check-in staff and for any inconvenience regarding breakfast and the Jacuzzi temperature. However, we're glad you appreciated the strong, hot shower and the convenience of our shower amenities. We'll address your concerns to ensure a better experience next time, and we hope to welcome you back soon!

6/10 – Redelijk

Rene

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Nice big room and clean. Did not like that there was remodeling in the hallway by our room. People next to our room were loud and rude. Check in staff wasn’t friendly at all.
2 nachten verbleven in april 2024
Reactie van Astrid op 17 apr 2024
hank you for your feedback! We're glad you appreciated our spacious and clean rooms. We apologize for any inconvenience caused by the remodeling in the hallway and the disturbance from neighboring guests. Your comments about the check-in staff are noted, and we'll address them to ensure a more welcoming experience in the future. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 – Uitstekend

Daniel

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Astrid op 17 apr 2024
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

10/10 – Uitstekend

Harry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van Astrid op 17 apr 2024
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

8/10 – Goed

Tom N

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in april 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate your stay with us! We are happy to hear that you had a pleasant stay!

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I always stay here when in LA. Staff is always great.
7 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for your loyalty and kind words! We're thrilled to hear that you always have a great experience with our staff during your stays in LA. We appreciate your continued support and look forward to welcoming you back on your next visit!

6/10 – Redelijk

Jason

Drains were clogged, walls are paper thin. Dogs barking all night.
1 nacht verbleven in april 2024
Reactie van Jaqueline Wynters op 8 apr 2024
Dear Jason, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time here.We understand the importance of a comfortable and peaceful stay, and we regret that we fell short of meeting your expectations in several areas. We are sorry to hear about the issues with clogged drains, thin walls, and disturbances caused by barking dogs. Please know that your comments have been shared with our maintenance and housekeeping teams for immediate action and improvement.Ensuring the comfort and satisfaction of our guests is our top priority, and we are committed to addressing these concerns to prevent similar occurrences in the future. We appreciate your patience and understanding as we work to make necessary improvements to enhance the overall guest experience.We value your feedback as it allows us to identify areas for enhancement and to better serve our guests. Should your travels bring you back to the area, we hope you will consider giving us another opportunity to provide you with the exceptional stay you deserve.Thank you again for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very convenient and all you need is within walking distance
2 nachten verbleven in april 2024
Reactie van Astrid op 12 apr 2024
We're delighted to hear that you found our location convenient and everything you needed within walking distance. Thank you for sharing your experience, and we hope to welcome you back for another great stay in the future!

8/10 – Goed

Mark

6 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate your stay with us! I’m glad to hear that you had a great stay!

10/10 – Uitstekend

Jose Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good option if going to six flags
3 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for your positive feedback! We're glad to hear that our hotel was a great option for your visit to Six Flags. We hope to welcome you back for another enjoyable stay soon!

10/10 – Uitstekend

Rachele, OREM

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
4 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate and review your stay with us! We're glad to hear that you had an excellent stay!

6/10 – Redelijk

Elaine, Scottsdale

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
A bit noisy near the highway and also going through some renovations so the gym was not available.
1 nacht verbleven in april 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback.

8/10 – Goed

celia

Reisde met familie
Good
2 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a great stay!

8/10 – Goed

Diane, Novato

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was so HOT in the room. Would have appreciated a better AC system that was consistent and circulated the air during the sleeping hours.
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We apologize for the discomfort you experienced with the room temperature during your stay. Your feedback is valuable, and we will address the issue with our AC system to ensure a more consistent and comfortable environment for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 – Uitstekend

Luis

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buen servicio, su atención y su gente
1 nacht verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
¡Gracias por sus amables palabras! Estamos encantados de saber que disfrutó de nuestro servicio y de las interacciones con los miembros de nuestro equipo. Su satisfacción es nuestra principal prioridad y apreciamos sus comentarios. ¡Esperamos darle la bienvenida pronto para otra estancia agradable!

10/10 – Uitstekend

Anthony

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was amazing!
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We're thrilled to hear that you had an amazing experience! Thank you for choosing us, and we hope to welcome you back again soon.

8/10 – Goed

Raúl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a great stay.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is very good and friendly
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We're so pleased to hear that you found our staff friendly and helpful! Thank you for your kind words.

10/10 – Uitstekend

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful room
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We're thrilled you enjoyed your room! Thank you for sharing your experience.

6/10 – Redelijk

Marie

1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
Thank you for taking the time to rate your stay with us. We appreciate your feedback.

10/10 – Uitstekend

Steve

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service and good breakfast.
3 nachten verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
Thank you for your kind words! We're delighted you enjoyed our customer service and breakfast. We hope to welcome you back again soon!

10/10 – Uitstekend

Matthew, Norman

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great and everything was to be expected except for the fact we chose this hotel because of the pics of the gym and due to the fact we train 7 days a week for a living, only to get there and the gym is under construction without any warning online!!! Also out of the week we stayed there I think we found a parking spot 1 night and had to leave or bmw parked in random spots hoping we didn’t get towed! Definitely not enough parking once the construction guys bring their big trailer etc and take up 5/6 spots each, so don’t come in late!!!
4 nachten verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
Thank you for your additional feedback. We sincerely apologize for any inconvenience caused by the gym closure and parking challenges during your stay. Please note that our website, as well as all third-party booking platforms, accurately reflect the unavailability of our laundry room and fitness center. We understand the importance of transparent communication and will continue to update our guests accordingly. Your insights are invaluable, and we hope for the chance to provide you with a more seamless experience in the future.

10/10 – Uitstekend

madison

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Modern and very accommodating. Lovely stay!
6 nachten verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
We appreciate your kind words! It was our pleasure to ensure you had a lovely stay. Thank you for choosing us.

10/10 – Uitstekend

Perla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
I appreciate the time that you took to rate your stay with us! I'm happy to hear that you had a perfect stay!

8/10 – Goed

Jairo Eduardo Suarez

3 nachten verbleven in maart 2024
Reactie van Astrid op 12 apr 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a great stay!

8/10 – Goed

Poonam

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet, easy to access
5 nachten verbleven in maart 2024
Reactie van Astrid op 1 apr 2024
Thank you for your positive feedback! We're glad to hear you enjoyed your stay with us.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone and everybody was just AWESOME, and what made it nice was one of the few hotels where the staff actually smiled, have great demeanors and housekeeping was excellent!
7 nachten verbleven in maart 2024
Reactie van Astrid op 21 mrt 2024
Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our staff.

6/10 – Redelijk

Eric

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bell person was not very nice and understandably about checking in a bit early
1 nacht verbleven in maart 2024
Reactie van Astrid op 21 mrt 2024
I appreciate the time that you took to rate your stay with us!

6/10 – Redelijk

terence, Halfmoon Bay

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Communal areas, carpets etc. in very poor shape. Not helping were pet accidents.
3 nachten verbleven in maart 2024
Reactie van Jackie W op 20 mrt 2024
Hello Terence,Thank you for bringing this to our attention. We sincerely apologize for the poor condition of the communal areas and carpets. We understand the importance of maintaining a clean and pleasant environment for all guests, and we take your feedback seriously. Rest assured, we are taking immediate steps to address this issue, including implementing a more rigorous cleaning schedule and exploring ways to prevent pet accidents in the future. Your feedback helps us improve, and we appreciate your patience as we work to resolve these concerns.

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Astrid op 21 mrt 2024
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

10/10 – Uitstekend

Ernest

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and spacious room and great staff and service.
1 nacht verbleven in maart 2024
Reactie van Jackie W op 20 mrt 2024
Hello Ernest, Thank you for your glowing review! We're thrilled to hear that you found your room clean and spacious, and that you received excellent service from our staff. Providing a comfortable and welcoming environment for our guests is always our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back again soon!

6/10 – Redelijk

karen

Reisde met partner
Positief: Personeel en service
It was easily accessible and the staff was very quick to respond to our needs. The first night, the room above us flooded and our bathroom was deluged. The staff quickly moved us. It was disappointing that the microwave didn't work, but they changed it out for us quickly. The timing for housekeeping was very early on our floor. So our room was not cleaned except on request -- not sure if that resolvable. We would probably stay here again, its very convenient. Its not a high-end experience, but nothing is in LA anymore, so in light of that, we were satisfied (cost time=value).
9 nachten verbleven in maart 2024
Reactie van Jackie W op 20 mrt 2024
Dear Karen,Thank you for sharing your experience with us. We're glad to hear that you found our location convenient and that our staff was responsive to your needs. We apologize for the inconvenience caused by the flooding issue on the first night, but we're pleased that our team was able to swiftly relocate you. We also apologize for the malfunctioning microwave; however, we're glad we could replace it promptly for you.Regarding the housekeeping timing, we appreciate your feedback and will certainly review our schedules to ensure they better accommodate our guests' preferences. Your satisfaction is important to us, and we're grateful for your understanding.

10/10 – Uitstekend

Theresa, PLUMAS LAKE

Very nice place to stay!
1 nacht verbleven in maart 2024
Reactie van Astrid op 21 mrt 2024
Thank you for taking the time to rate and review your stay with us! Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us.

8/10 – Goed

Betty

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I will recommend this hotel
2 nachten verbleven in maart 2024
Reactie van Astrid op 14 mrt 2024
Thank you for your recommendation! We're delighted to hear you enjoyed your stay with us.

4/10 – Matig

Linda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay here every month and it has always been perfect until this time!we were put in a handy cap adjoining room. The people next to me were still noisy at 2 am! The refrigerator did not work and the phone did not work! I really like the Laquinta inn but never want a room like this again
1 nacht verbleven in maart 2024
Reactie van Astrid op 13 mrt 2024
Thank you for your continued loyalty and for sharing your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay, including the issues with your room placement, noisy neighbors, malfunctioning refrigerator, and phone.Your feedback is invaluable to us, and we will address these issues with our team to ensure they are rectified promptly. We truly appreciate your ongoing support, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Uitstekend

Kimberly, Bayfield

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and good location
3 nachten verbleven in maart 2024
Reactie van Astrid op 13 mrt 2024
Thank you for taking the time to rate and review your stay with us! We appreciate your comments and are happy to hear that you had a great stay!

10/10 – Uitstekend

greg

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love that it’s pet friendly
1 nacht verbleven in maart 2024
Reactie van Astrid op 13 mrt 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 – Uitstekend

Darren

3 nachten verbleven in februari 2024
Reactie van Astrid op 13 mrt 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!

10/10 – Uitstekend

Peter

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
2 nachten verbleven in maart 2024
Reactie van Astrid op 13 mrt 2024
Thank you for taking the time to rate your stay with us! We appreciate the perfect rating and are happy to hear that you had a pleasant stay!