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Beoordelingen van Monterey Inn Hotel

2 out of 5
Monterey Inn Hotel
233 N. Avalon Blvd, Wilmington, CA

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 99 van 384 beoordelingen" "
Gastenscore: 8 - Goed. 87 van 384 beoordelingen" "
Gastenscore: 6 - Redelijk. 59 van 384 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 384 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 93 van 384 beoordelingen" "

6,8/10

Netheid

7,2/10

Personeel en service

5,8/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

piet

Positief: Personeel en service, comfort kamer
prima
Prima ,alleen last van omgevings geluiden , toeterende trein.
1 nacht verbleven in oktober 2018
Reactie van The Monterey Inn Hotel op 6 okt 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Prima simpel hotel met ruime kamer met keukentje
Prima kamer en leuk dakterrasje. Parkeren voor het hotel op straat. We mochten kiezen uit 2 kamers.
1 nacht verbleven in mei 2018
Reactie van The Monterey Inn Hotel op 4 mei 2018
Thank you for staying with us here at The Monterey Inn hotel. We appreciate your patronage . Hotel Management

2/10 – Ontzettend slecht

Veronica

The property is now a homeless shelter still listed on Expedia. We were sent an email by Expedia and the property for our stay and got there to be told it’s a homeless shelter.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Santiago

1 nacht verbleven in mei 2023
Reactie van VINCE op 10 mei 2023
THANK YOU FOR STAYING AT MONTEREY INN

2/10 – Ontzettend slecht

Eliot

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Arrived, nobody there. Called, waited, called again and waited and waited. Place looked abandoned. A neighbour suggested the place was a refuge for the homeless. Looking at how grimey the exterior was, and that nobody was answering the phone, nor at the door, we left. I’m sure I’m not the first to be scammed.
1 nacht verbleven in maart 2023
Reactie van VINNY op 9 mrt 2023
sorry for the inconvenient but we had your keys in lock box which is hanging on the front door for the self check in

2/10 – Ontzettend slecht

michael

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heat did not work- 50 degrees. Tv did not work. No place to eat- crappy pizza 3 blocks away. Worst hotel I've been in in 50 years!
1 nacht verbleven in februari 2023
Reactie van VINNY op 28 feb 2023
SORRY FOR THE INCOMVENIENT YOU COULD COME TO THE OFFICE FOR HELP THANKS FOR STAYING AT MONTEREY INN

10/10 – Uitstekend

Stacie

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The lady that helped me check in was friendly and help out a lot. Made sure we understood rules and where things where.
1 nacht verbleven in februari 2023
Reactie van VINNY op 27 feb 2023
Thank you for staying with monterey inn

8/10 – Goed

Don

1 nacht verbleven in februari 2023
Reactie van vinny op 26 feb 2023
THANKS FOR STAYING AT MONTEREY INN

8/10 – Goed

Samantha

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in februari 2023
Reactie van VINCE op 24 feb 2023
THANKS

10/10 – Uitstekend

Irina

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a cheap motel, but really clean and nice for the price. No bad smells or so. The outside seating area is nice and cosy. I was surprised by the breakfast - it had snacks, instant oatmeal, even fresh fruit and boiled eggs!
1 nacht verbleven in februari 2023
Reactie van VINCE op 3 mrt 2023
Thanks for staying at Monterey inn

2/10 – Ontzettend slecht

Dawn

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
DO NOT STAY HERE!!! This was the absolute WORST hotel my family has ever stayed in! The beds were like trying to sleep on a bag of rocks. The room was so dirty and trashy we were genuinely afraid we would get bed bugs. The neighborhood was so seedy that we didn’t dare leave the hotel. Absolutely worst hotel!!!!
1 nacht verbleven in februari 2023
Reactie van VINNY op 18 feb 2023
SORRY FORTHE INCONENIENT THANKS FOR STAYING WITH US

2/10 – Ontzettend slecht

Cindy

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay at many hotels and have never experienced a hotel in such a terrible state. I appreciated being contacted by the front desk staff to be alerted to the fact there is no-one at the from desk after 8pm and that my door key would be in a lock box on the front door. Unfortunately, everything else was terrible: *No chain lock on my door (only the simple in-handle lock) *The heater was broken and only a light blanket on bed * Room and hallways were unclean * Parking my brand new car on the dark, warehouse-laden street was not safe as my car stuck out like a sore thumb It was late (10pm) and I called several hotels before being able to find an alternative place to stay. This hotel does not warrant a 6.3 rating. My guess is Bots are rating it. It was a very stressful experience for me, a single, professional, 65 year old woman, after a long days work.
1 nacht verbleven in januari 2023
Reactie van vinny op 28 jan 2023
Tnanks for let us knowand thank you for your stay at monterey inn hotel

10/10 – Uitstekend

Danielle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My boyfriend and I wanted to get away for the holiday and we booked last minute and we found this gem Ruby was amazing so helpful the place was cozy and charming and it had a stove to cook !! I'll definitely be back thanks Ruby & The Monterey staff!!
Reactie van VINCE op 7 jan 2023
Thanks for staying with us at Monterey inn hotel

10/10 – Uitstekend

Richard

1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Geneva

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst place ever do not go there!
1 nacht verbleven in december 2022
Reactie van vince op 13 dec 2022
sorry for the inconvenient

10/10 – Uitstekend

Lindsay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022

6/10 – Redelijk

Helena, Brooklyn

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Inexpensive lodging close to the cruise terminal.
1 nacht verbleven in november 2022
Reactie van Vince op 27 nov 2022
thanks for staying at monterey inn

4/10 – Matig

Nina

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
There where crockroaches in the room.The hotel is very old.
1 nacht verbleven in november 2022
Reactie van vince op 14 nov 2022
sorry we are looking forward to help you better next time

10/10 – Uitstekend

Masahiro

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel staffs were so nice. Quiet place, inside is so safe, I highly recommend my friend to stay here!
2 nachten verbleven in november 2022
Reactie van VINCE op 12 nov 2022
THANKS WITH STAYING AT MONTEREY INN HOTEL

8/10 – Goed

Tyler

Positief: Netheid, personeel en service
The room smelt like cat poop
1 nacht verbleven in november 2022
Reactie van VINCE op 12 nov 2022
THANKS FOR STAYING WITH US WE WILL WORK IN THIS MANNER TO MAKE THE ROOM SMELL BETTER

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Safety
Safety is an issue at this place Not a good area to stay at
2 nachten verbleven in oktober 2022
Reactie van VINCE op 31 okt 2022
thanks for staying at Monterey inn

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
i had a six day stay no one swept. offered me a linen change, dumped garbage. did not ftnd out till day 5 i was on my own. I complained about the bugs on day 2. He sprayed but it did no good. He lied about his location I had to lyft every time I needed to go to the convention center. I was promised a 15-20 min walk. I was isolated from all tthe resources for a decent vacation. I needed to do laundry on sat. no quarer machine & he did not keep at desk. I was on my own. Wait is all I heard.. The place did noty look like the pictures. no where near exercise equipment.. I still got no confirm mation about the $100.00 room deposit he did or did not take off my card.. no signs in laudry about cost of dryer or to wash. Do noty use this resource.
6 nachten verbleven in oktober 2022
Reactie van vince op 26 okt 2022
sorry for the inconvenient you got GPS and you don't know how to use it , we explained to you first you came here that we don't go to your room at all for your personal privacy , and what ever you need you have to come to the office and ask for so we can help i tried to help you more than i can thanks anyway

6/10 – Redelijk

Bente

2 nachten verbleven in september 2022
Reactie van vince op 19 okt 2022
thanks for staying with uslooking forward to serve you better for the next time

8/10 – Goed

Karina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay. Everyone was warm and welcoming and were quick to address any concerns.
4 nachten verbleven in oktober 2022
Reactie van vince op 13 okt 2022
Thanks for staying with us

2/10 – Ontzettend slecht

Dalia

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was terrible
5 nachten verbleven in oktober 2022
Reactie van vince op 13 okt 2022
sorry to hear that from youbut you had lots of traffic in your room we will work on that matter soon to make things better but you should be specific on that thanks

6/10 – Redelijk

Martha

Reisde met huisdieren
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The gentleman upon check in was super nice! The place looked clean but very old stove and there were spider webs in the restroom and hiding stains that needs to be clean out! There was no hot or cold water to shower. The area were the motel is very quiet There is no elevator
1 nacht verbleven in oktober 2022
Reactie van vince op 10 okt 2022
thanks but you could come to the office and ask about the water and anything else to help you in that matter you talked about and we have hot and cold water but you didn't have time to check on them.and you got the spider with you looking forward to make things working fineand sorry for your lies about your 2 dogs you got them with you without telling us thanks

8/10 – Goed

Illeana

1 nacht verbleven in september 2022
Reactie van Queen op 15 sep 2022
THANK YOU FOR YOUR STAY

10/10 – Uitstekend

Shirlee, Seattle

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The history of the building and the affordability of the rooms is the reason we chose to stay here. The host, Queen, made our stay even better than we anticipated because she was amazingly accommodating, communicative and so warm and friendly. Even though the building is in a predominantly industrial area we were glad we stayed there because it was quiet and provided a great night's rest.
1 nacht verbleven in augustus 2022
Reactie van Queen op 27 aug 2022
THANK YOU SO MUCH FOR YOUR PATRONAGE, IT WAS MORE THAN A PLEASURE BEING YOUR HOST DURING YOUR STAY! THANK YOU FOR A GREAT REVIEW WE LOOK FORWARD TO YOUR NEXT VISIT HERE AT THE MONTEREY INN!

10/10 – Uitstekend

TAEWOONG

1 nacht verbleven in augustus 2022
Reactie van Queen op 27 aug 2022
THANK YOU FOR A GREAT REVIEW WE LOOK FORWARD TO YOUR NEXT VISIT HERE AT THE MONTEREY INN!

10/10 – Uitstekend

Nathalie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Love it!!!
Very impressed, well maintained,excellent staff and spacious room. Is definitely a place that I will come back.
1 nacht verbleven in augustus 2022
Reactie van Queen op 21 aug 2022
Thank you, we look forward to your next stay!

10/10 – Uitstekend

Mohammed

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You get your money's worth
Very basic no thrills. Clean and efficient with kitchenette if you like making your own meals. It was great fit for my budget
2 nachten verbleven in augustus 2022
Reactie van Queen op 19 aug 2022
Thank you for your stay and when you are back in town come again and see the additional improvements being made! We appreciate your feedback!

10/10 – Uitstekend

Agustina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Las chicas de recepción nos atendieron excelente. Sofía, queen y diamond nos hicieron sentir seguros y nos ayudaron en todo lo que necesitábamos. Pasamos una noche excelente, en un lugar tranquilo. Lo recomendamos mucho. Somos una pareja viajera.
1 nacht verbleven in augustus 2022
Reactie van Queen op 19 aug 2022
Thank you for your stay and when you are back in town come again and see the additional improvements being made! We appreciate your feedback!

8/10 – Goed

Anet

1 nacht verbleven in augustus 2022
Reactie van Queen op 19 aug 2022
Thank you for your stay and when you are back in town come again and see the additional improvements being made! We appreciate your feedback!

10/10 – Uitstekend

Marion

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Even though we didnt end up staying i just want to say the woman that assisted us when we arrived was so incredibly nice and inviting. You have a gem on your hands. Ive veen working in hotels for years and its hard to find someone that is not jaded from the industry. Hold onto that woman, shes a keeper. ❤️
1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Vertie

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property was in a dangerous neighborhood and i felt uncomfortable leaving my car in the parking lot. It is a roach motel. I qould not recommend and i would not stay again.
1 nacht verbleven in juli 2022
Reactie van Queen op 4 aug 2022
We apologize for any inconvenience you may have experienced at The Monterey Inn, we make every effort to accommodate all our guest which is why we allow our guest to park in the gated area, sorry that accommodation was not sufficient, if made aware we would have moved up another unit if you were not satisfied. Again sorry for inconvenience! Management

6/10 – Redelijk

Eric

1 nacht verbleven in juli 2022
Reactie van Vince op 31 jul 2022
Thanks for staying at Monterey inn

10/10 – Uitstekend

shintia

Positief: Personeel en service, comfort kamer
In the. Morning i have to catch one bugs cockroach. In thr afternoon i catch one bug like a butterfly but is not ... Bed is good.... No air conditioner....
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Randy

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
somewhat sketchy neigborhood, with people sleeping in cars outside the hotel. But owner made sure I was able to get in even when I forgot to let him know about late check in. Room was nice
1 nacht verbleven in juli 2022
Reactie van VINCE op 27 jul 2022
THANKS FOR STAYING WITH US

8/10 – Goed

Laura

Positief: Netheid, personeel en service
The place was alright, staff was welcoming.
1 nacht verbleven in juli 2022
Reactie van VINCE op 24 jul 2022
THANKS FOR STAYING WITH US

2/10 – Ontzettend slecht

Marvis

Reisde met familie
No parking or elevators....
1 nacht verbleven in juli 2022
Reactie van vinny op 23 jul 2022
our hotel is historical you should read better before you book our advertisement said no access to wheelchair and free parking on the street even you didn't come here to check with us and your booking was cancelled already with no charge thanks

2/10 – Ontzettend slecht

Brandon

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst hotel experience i have ever had.
Ants and roaches in the room. No hot water in the shower. Ceiling fan only worked if the light was left on Supposed to be a kitchenette which would consist of a stove in the room but there was not microwave barely worked. Ad said there would be free breakfast but there was none.
1 nacht verbleven in juli 2022
Reactie van vinny op 19 jul 2022
remember we are by the port and roaches are coming from outside we do work our best to keep the place clean and about the breakfast we didn't advertise we had .about the stove we had electrical cooktop was under the kitchen sink you should come to the office and ask what you need we could change your room to make you more comfortable anyway we take your remarks under our considerations to take care of the problem you face to be solved for the future stays thanks for staying with us

4/10 – Matig

Arunkumar Murugendrappa

2 nachten verbleven in juli 2022

10/10 – Uitstekend

Maria G

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encanto y claro que volveré hay en mi siguiente visita el cuarto familiar muy amplio y limpio
2 nachten verbleven in juli 2022
Reactie van Vince op 4 jul 2022
Thanks for staying with us looking forward to see again

2/10 – Ontzettend slecht

Terry

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was a mess. It was very dirty and not kept up. The person at the front desk did not know what he was doing.
1 nacht verbleven in juni 2022
Reactie van vince op 1 jul 2022
hello but you didn't stay at the hotel at all how did you know that the hotel is mess the hotel is very clean but you didn't like historical place

8/10 – Goed

Parker

Reisde met een groep
Positief: Personeel en service, comfort kamer
Nice stay!
For the price and location I had no complaints! Got an early check-in easily and the process was all quick.
1 nacht verbleven in juni 2022
Reactie van Vince op 28 jun 2022
Thank you for staying at Monterey inn Hotel We hope to see you again

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022
Reactie van VINCE op 17 jun 2022
Thanks for staying with us

2/10 – Ontzettend slecht

Jose

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Got bit by bed bugs. Unsafe location. Noisy guests. Smell of cigarette smoke. Not recommend.
1 nacht verbleven in juni 2022
Reactie van VINCE op 16 jun 2022
SORRY TO HEAR THAT WHICH ROOM YOU WERE INN TO GO AND LOOK WHAT WAS WRONG

10/10 – Uitstekend

Todd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The manager, Vincent, is a star employee. Very accommodating, helpful and friendly.
1 nacht verbleven in mei 2022
Reactie van VINCE op 11 jun 2022
THANK YOU

2/10 – Ontzettend slecht

irma

1 nacht verbleven in april 2022