Luxe beddengoed, pillowtop-bedden, een kluis op de kamer
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Beoordelingen van The Pierside Santa Monica

4 out of 5
The Pierside Santa Monica
120 Colorado Avenue, Santa Monica, CA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 346 van 594 beoordelingen" "
Gastenscore: 8 - Goed. 109 van 594 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 594 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 594 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 32 van 594 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Paula

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is nice and recently renovated. The area has deteriorated although we felt safe. Did not receive any VIP upgrades or services although I am an Expedia VIP customer.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Cesar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love that you can walk to the pier
1 nacht verbleven in april 2024
Reactie van Chris op 30 apr 2024
Thank you, Cesar. We're happy to know our you enjoyed our prime location so close to the Pier. We appreciate you staying with us, and we hope you'll be back again someday.Warm regards,Your friends at The Pierside

8/10 – Goed

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Chris op 30 apr 2024
Cynthia, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

4/10 – Matig

Karen

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
At check-in, I paid with my debit (which was declined as I pressed "debit" when the machine prompted me to answer); this is relevant to my check-out. I was instructed to press "credit," and the charge went through (on my end, the payment shows on my bank statement). We walk into the room, and the first thing we experience is our next-door neighbor trying to open the connecting door. Which was unsettling as I was traveling with my sister. (as two young women, we were immediately startled). I called the front desk and the matter was dealt with promptly, and we moved on since we were on a time difference and exhausted. For the first couple of days, all was well. Except for our neighbors playing music all evening, which was very uncomfortable as we wanted to get away for a quiet, relaxing time. One of the things I look for in every hotel is soundproof rooms, which the Pierside advertised. Housekeeping was standard. I returned to fresh towels and made-up beds. However, they do not remove trash, even if you leave it beside the trashcan. Our check-out was also such a hassle. They wanted me to pay AGAIN because the first time was just a hold. Since I had already called an Uber, expecting a quick C/O, I just gave them my cards and left to catch my flight. I noticed two discrepancies at first glance at my invoice, but I just wanted to get out and settle with my bank later. It was not the stay we were expecting, and unfortunately, we will be staying in other hotels around the are
6 nachten verbleven in april 2024
Reactie van Chris op 27 apr 2024
Karen, thank you for staying with us and for your feedback. We are sorry if you had any issues at check-in and check-out. That usually is not the case, but we'll see what we can do to make it smoother for guests using debit cards. Housekeeping does remove the trash in the trashcan. They may have considered your other bag not trash, and for that, we apologize. Please get in touch with me regarding your invoice. I want to make sure that it is 100% correct and see what we can do to earn another chance to have you as a guest. I'm confident next time your stay will be excellent in every way.Thank you,Christopher Smith, Director of Rooms

10/10 – Uitstekend

Lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely an amazing property, the location to the pier is spot on. Wish they served breakfast.
1 nacht verbleven in april 2024
Reactie van Chris op 25 apr 2024
Thank you, Lawrence, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

10/10 – Uitstekend

Carlos M

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely nice staff and super comfortable rooms. We were super impressed with the level of cleanliness, rooms were vary spacious and beds comfortable to sleep in.
3 nachten verbleven in april 2024
Reactie van Chris op 25 apr 2024
Carlos, it was our pleasure hosting you in Santa Monica, and we're glad to know our rooms and overall hospitality left a great impression. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious room, valet staff very friendly
3 nachten verbleven in april 2024
Reactie van Chris op 25 apr 2024
Lisa, we are so pleased to know you enjoyed your room and our staff. Thank you for your compliments. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

8/10 – Goed

GABRIELA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It used to be a convenient location, there’s too many stores that are closed, 3rd Promenade is not even half it used to be. Everything too expensive around. Hotel renew is really nice, the restaurant looks nice but workers are a little off with the attention. Before arrival I ordered some champagne for the room and never got it. Ok place for a fast business trip.
2 nachten verbleven in april 2024
Reactie van Chris op 25 apr 2024
Gabriela, thank you for your compliments on our hotel. We're glad you enjoyed it, although we apologize if you felt the workers should have been more attentive. That usually is not an issue and we'll make sure to discuss it with the team. We hope you can join us again someday soon.Warm regards,Your friends at The Pierside

2/10 – Ontzettend slecht

Jessica

Zakenreiziger, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
I booked this day because my husband had back surgery 15 minutes away from the hotel. Upon our arrival, the staff was very friendly and accommodating, switching our rooms as there was a very strong odor in our first room. However, when we switched rooms and tried going to bed, The bed was so uncomfortable and my husband was in so much pain we had to leave. The staff comped our valet and didn’t charge us however we were not reimbursed for the room. We left at 10 o’clock at night and Expedia would only give us a $50 credit. With the exception of the staff being friendly, I will not be here again.
1 nacht verbleven in april 2024
Reactie van Chris op 23 apr 2024
Jessica, thank you for trying to stay with us but we apologize if you any issue with the bed. We normally hear how comfortable they are, but we understand your situation was not an easy one. We hope your husband is feeling better, and we'd love to have the chance to host you again someday. Warm regards, The Pierside team

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property! Perfect location for exploring the boardwalk and nearby restaurants and shopping. Very friendly staff. Parked on our own across the street for $40 overnight.
1 nacht verbleven in april 2024
Reactie van Chris op 23 apr 2024
Thank you, Sharon, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

6/10 – Redelijk

Hannah

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Chris op 25 apr 2024
Hannah, thank you for staying with us. I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Warm regards,Christopher Smith, Director of Rooms

10/10 – Uitstekend

Gerard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A
3 nachten verbleven in april 2024
Reactie van Chris op 23 apr 2024
Hi Gerard. Thank you so much for the kind rating. It was our pleasure hosting you in Santa Monica, and we hope you will visit us again some day!Warm regards,Your friends at The Pierside

8/10 – Goed

Luis, West Vancouver

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The food and service at the restaurant, breakfast time
1 nacht verbleven in april 2024
Reactie van Chris op 23 apr 2024
Luis, we are so pleased to know you had a pleasant stay and enjoyed the food and service at our breakfast. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

6/10 – Redelijk

Mara

Negatief: Netheid, staat van de accommodatie en faciliteiten
They forgot to make my room after having removed the “do not disturb” sign, they never came back.
2 nachten verbleven in april 2024
Reactie van Chris op 21 apr 2024
Mara, thank you for staying with us. We apologize if you had any issue with housekeeping. Hopefully you notified the front desk so we were able to make things right for you. We hope you will join us again someday for what we're confident will be an excellent stay in every way.Warm regards,The Pierside team

10/10 – Uitstekend

Dominique

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good hotel for quick stay in Santa monica
2 nachten verbleven in maart 2024
Reactie van Chris op 21 apr 2024
Dominique, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

8/10 – Goed

Lorie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The only thing when booking this stay there was a charge of 65 dollars for valet parking which you would want to take to leave your car on property or you would have to find a parking lot
1 nacht verbleven in april 2024
Reactie van Chris op 21 apr 2024
Lorie, thank you for staying with us. We understand your perspective regarding parking, but please know our valet charge is competitive or lower than most others in the area. However, our staff is always happy to provide information on street parking and public garages in the area. We're glad you enjoyed our stay, and we hope to host you again someday.Warm regards, Your friends at The Pierside

4/10 – Matig

Lauren Nicole

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I purchased everything through Expedia. On check our day I had an extra $640 cost. They charge you a 40$ amenity fee for fitness/pool even though even best westerns have those… not to mention it ended up raining the whole time. They charge 65$ a day for valet and you cannot park in the parking lot with out paying valet. I decided it was worth it to do it until I saw the amenity fee as well post check out. I would have chosen to walk 3/4 blocks each day instead of parking but also didn’t want to leave the rental car on the street (you have to pay for parking there too. No clue how much overnight would be) lastly they charge you a $6.50 parking fee. To park in the parking lot. That you’re already paying 65$ to park in…. Again all of this would have been fine if I had known up front and would have prepared, or I would have stayed somewhere else. Very convenient location for the beach but not worth the extra 640. Again. Would have been fine if I had known ahead of time. Nice place but need to be upfront about the charges.
5 nachten verbleven in april 2024
Reactie van Chris op 16 apr 2024
Hi Lauren. Thank you for staying with us. We're sorry to hear you weren't aware of the charges, although they are posted on our website, Expedia should let you know. We'll see what we can do about that. Regarding our parking fee, it is competitive or below others in the area, although we are always happy to inform guests about street parking options. We're glad you enjoyed our hotel, and all those charges and more would have occurred anywhere you stayed on the beach. We hope you will join us again someday. Best regards,Your friends at The Pierside

8/10 – Goed

Tamesha G

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was really nice.
1 nacht verbleven in april 2024
Reactie van Chris op 16 apr 2024
Thank you, Tamesha, We love knowing you had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Chris op 16 apr 2024
Amanda, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

10/10 – Uitstekend

Mary Grace

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We recently stayed at The Pierside for three days and two nights. This hotel exceeded my expectations, as it is located less than a 10-minute walk from the Santa Monica Pier and offers a variety of food options nearby, from fast food chains like McDonald's and Subway to restaurants like RedO and Whaler. There is also a restaurant located right by the lobby. Upon arrival, our room was clean, but the bathroom was a bit small. It was manageable, but you cannot use the sink while someone is using the toilet due to the limited space. However, this wasn't a huge issue. At first, we were concerned about a loud drilling noise coming from the next room. We thought that maybe it’s from the bathroom pipes. It only lasted a few minutes, and we didn't hear it again during our stay. The staff at The Pierside were all very friendly and accommodating, with the exception of one lady who worked at the reception area during breakfast time. She didn't seem to smile much, but this didn't affect our overall experience. We dined at the Surfing Fox restaurant for dinner and breakfast twice. Our server, Sam, was fantastic and made us feel welcome. I don't recall the name of the lady who served breakfast, but she was also very pleasant. Overall, it was a great stay, but I do have two complaints. Firstly, the overnight parking fee of $65 is quite pricey. However, I appreciate the staff's honesty when they offered us the option to park somewhere else for a lower price. We ended up using a parkin
2 nachten verbleven in april 2024
Reactie van Chris op 14 apr 2024
Mary, that's wonderful to hear. We're so pleased to know you enjoyed your room and all the activities close to our prime location. Thank you for your compliments for our staff. We hope to have the pleasure of hosting you again someday.Warm regards,Your friends at The Pierside

10/10 – Uitstekend

Katie

2 nachten verbleven in april 2024
Reactie van Chris op 30 apr 2024
Katie, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

10/10 – Uitstekend

Amanda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outside of the added resort fee and the $65 a night parking, pretty great. Highly recommend the Surfing Fox for dinner and drinks.
1 nacht verbleven in april 2024
Reactie van Chris op 10 apr 2024
Thank you for choosing to stay with us, Amanda. We're so pleased to know you enjoyed our hotel and restaurant. Please know our resort fee which covers a wide array of amenities, from our pool, exercise facility, premium wifi, complimentary hydration stations on every floor, and complimentary beach gear rental from our Board Shop, and valet charges are very competitive in this area along the beach. We hope you will join us again next time you are in the area.Warm regards,Your friends at The Pierside

6/10 – Redelijk

Deborah

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
There's pros and cons at every property I guess. The day we checked in it seemed that the complimentary soaps and such weren't being filled up. We went through our entire stay trying to see if someone would refill it and nobody refilled it or asked if we needed anything. I feel as there is also false advertisement because those beds are not queen beds. They are fulls and the pillows are extremely flat and uncomfortable. The floors were also a bit dusty/dirty. The plumbing also seemed a bit strange, the bathtub leaked and the toilet wouldn't flush completely. I feel as if you are going to be paying a large amount of money to stay at this property parking should also be included or at least a more reasonable fee. $65 parking per day is very steep. Again, the overall stay wasn't terrible. Overall it wasn't terrible, there's also a lot of things that are walking distance so that is convenient. Sadly during the lateish hours/early morning there is a lot of homeless and trash outside so beware. No hate to the staff, they were very friendly but somethings do need a bit more attention to detail.
3 nachten verbleven in april 2024
Reactie van Chris op 7 apr 2024
Deborah, thank you for staying with us. We're happy you enjoyed our convenient location, but wish you had let us know if you had any issues with your room so we could have addressed them or moved you to a different room you would have enjoyed. We'll look into the plumbing issues, and make sure it is quickly solved. Finally, please know our parking rates are competitive or below others in the area. There is street parking available, and we're also happy to point out nearby public parking garages. We do appreciate your feedback, and we look forward to hosting you again someday so we can show you an excellent stay in every way.Best regards,The Pierside Santa Monica team

10/10 – Uitstekend

william

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed here for 3 nights, loved the decor and vibe of the room. We went to the surfing fox for happy hour and ended up staying for dinner. Food and service were both great. Location is right by the pier. Only complaint is the that $65 per day for parking was a little much.
3 nachten verbleven in maart 2024
Reactie van Chris op 7 apr 2024
Thank you for your extended stay, Willam. We're happy to hear you loved your room, our decor, and our restaurant. We know parking is costly here in Santa Monica, but our rates are competitive or below others in the area. We also are always happy to point out other parking options that are less costly. Hopefully you'll join us again next time you need a place to stay along our stretch of the coast!Warm regards,Your friends at The Pierside

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chris op 7 apr 2024
Jessica, we appreciate your nice rating. We're delighted to know you enjoyed your stay, and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

2/10 – Ontzettend slecht

Nucharee

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Chris op 4 apr 2024
Nucharee, I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Thank you,Christopher Smith

10/10 – Uitstekend

FLORENCIA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación.
2 nachten verbleven in maart 2024
Reactie van Chris op 1 apr 2024
Florence it was our pleasure hosting you in Santa Monica, and we're glad to know you enjoyed our prime location at the beach. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside

10/10 – Uitstekend

Chris

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was very much a pleasant surprise. Wonderful room to stay in! Kinda hard to access by car. Otherwise quite delightful. Excellent staff. Will stay there again sometime.
1 nacht verbleven in maart 2024
Reactie van Chris op 1 apr 2024
Thank you, Chris, We love knowing you had such an enjoyable stay, and we look forward to hosting you again next time you are in the area.Warm regards.Your friends at The Pierside

10/10 – Uitstekend

Carly

2 nachten verbleven in maart 2024
Reactie van Chris op 21 apr 2024
Hi Carly. Thank you so much for the kind rating. It was our pleasure hosting you in Santa Monica, and we hope you will visit us again some day!Warm regards,Your friends at The Pierside

8/10 – Goed

James

1 nacht verbleven in maart 2024
Reactie van Chris op 21 apr 2024
James, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

8/10 – Goed

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Chris op 1 apr 2024
Melanie, we appreciate your nice rating, and are happy to know you enjoyed your stay. Our team was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,Your friends at The Pierside

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel and area, really enjoyed our time.
2 nachten verbleven in maart 2024
Reactie van Chris op 28 mrt 2024
Thank you, Sam. We are so pleased to hear you enjoyed our staff, hotel and prime location. We'd love the pleasure of hosting you again someday.Warm regards, Your friends at The Pierside.

8/10 – Goed

Adele, Kailua

1 nacht verbleven in maart 2024
Reactie van Chris op 28 mrt 2024
Adele, we are pleased to know you had a pleasant stay and thank you for your nice rating. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Chris op 28 mrt 2024
Jim, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a great stay and we look forward to hosting you again in the future. Best regards, The Pierside Team

10/10 – Uitstekend

Carrie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Surfing Fox had delicious food and a great atmosphere- the staff was very friendly and welcoming. Great location.
2 nachten verbleven in maart 2024
Reactie van Chris op 25 mrt 2024
Hi Carrie. We're happy to know you enjoyed our restaurant so much and that you had a great stay. We hope to have the pleasure of welcoming you back someday!Warm regards,The Pierside team

10/10 – Uitstekend

Johnathon

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean and new
2 nachten verbleven in maart 2024
Reactie van Chris op 25 mrt 2024
Johnathon, we appreciate your nice rating and comments. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

10/10 – Uitstekend

Jessica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean property and so close to the pier was perfect. We will be back
2 nachten verbleven in maart 2024
Reactie van Chris op 25 mrt 2024
Jessica, we are so pleased to know you had a pleasant stay and enjoyed all the amenities our location offers. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

4/10 – Matig

Antony

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
Nice and central. Very noisy neighbor and was disappointed to see the breakfast service was cancelled without notice.
1 nacht verbleven in maart 2024
Reactie van Chris op 24 mrt 2024
TJ, thank you for taking your time to provide this feedback. We apologize for any neighbor noise you experienced during your recent stay with us. While that's normally not an issue, had we known we would have addressed it. We also apologize regarding the breakfast. Next time you need a place to stay on our stretch of California’s coast in the future, we'll make sure you have an excellent stay. Christopher Smith

6/10 – Redelijk

William, Batavia

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Chris op 24 mrt 2024
William, I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide. I look forward to hearing from you.Thank you,Christopher Smith

10/10 – Uitstekend

Elizabeth

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Chris op 24 mrt 2024
Elizabeth, we sincerely appreciate your kind rating and it was a pleasure to have you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

10/10 – Uitstekend

Abigail

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Chris op 21 mrt 2024
Randy, we appreciate your nice rating. Our team at The Pierside was delighted to have you as our guest in Santa Monica and we hope to have the pleasure of welcoming you back soon!Best regards,The Pierside team

10/10 – Uitstekend

Sheryl

1 nacht verbleven in maart 2024
Reactie van Chris op 10 apr 2024
Sheryl, We sincerely appreciate your kind rating. It was a pleasure having you as our guest in Santa Monica. We're glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

10/10 – Uitstekend

Becky

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice enjoyable restaurant is a plus
1 nacht verbleven in maart 2024
Reactie van Chris op 19 mrt 2024
Thank you, Becky, We love knowing you had such an enjoyable stay and enjoyed our restaurant so much., We hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

10/10 – Uitstekend

Omar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful
3 nachten verbleven in maart 2024
Reactie van Chris op 19 mrt 2024
Omar, we are so pleased to know you had a pleasant stay and enjoyed our hotel and environment so much. We look forward to hosting you again someday.Thank you,Your friends at The Pierside.

10/10 – Uitstekend

Kristen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!
1 nacht verbleven in maart 2024
Reactie van Chris op 19 mrt 2024
Kristen, it was our pleasure hosting you in Santa Monica, and we're glad to know our prime location and overall hospitality left a great impression. We'd love to welcome you again sometime soon. Warm regards, Your friends at The Pierside

10/10 – Uitstekend

Sonia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved this place! My 9 year old goddaughter and I were very sad to leave. Incredible location, great room, loved the pool and the free rentals (games, surf boards, beach gear, etc).
3 nachten verbleven in maart 2024
Reactie van Chris op 15 mrt 2024
Thank you, Sonia, We love knowing you and your goddaughter had such an enjoyable stay, and we hope you'll join us again next time you are in the area.Warm regards.Your friends at The Pierside

10/10 – Uitstekend

Shawna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a beautiful hotel. Bed was comfy and the staff is wonderful! I’ll definitely stay again.
1 nacht verbleven in maart 2024
Reactie van Chris op 13 mrt 2024
Thank you, Shawna, We love knowing you had such an enjoyable stay, and we look forward to having you join us again next time you are in the area.Warm regards.Your friends at The Pierside

10/10 – Uitstekend

Danaima

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The best
3 nachten verbleven in maart 2024
Reactie van Chris op 12 mrt 2024
Thank you, Danaima. We are glad you had a pleasant stay and look forward to hosting you again in the future. Best regards, The Pierside Team

2/10 – Ontzettend slecht

Bryan

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Ty was wonderful.
1 nacht verbleven in maart 2024
Reactie van Chris op 11 mrt 2024
Bryan, we're so pleased to hear that, you enjoyed Ty, but I would love to learn more about your stay. Please reach out to me at the hotel with any details you can provide for the 1-star rating. I look forward to hearing from you.Thank you,Christopher Smith

10/10 – Uitstekend

Grace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel staff deserve so much praise!! Overheard one employee making a reservation and the call was super professional and handled well and just every interaction we’ve had was impressive from the staff
1 nacht verbleven in maart 2024
Reactie van Chris op 8 mrt 2024
Grace, we're so pleased to hear that you were impressed with our staff and that they made your stay enjoyable. We look forward to sharing your compliments with the team, and we hope you will join us again next time you need a place to stay along our stretch of the coast.Warm regards,The Pierside team