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Beoordelingen van Best Western Plus Louisa

2.5 out of 5
Best Western Plus Louisa
18199 Highway 23, Louisa, KY

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 170 van 242 beoordelingen" "
Gastenscore: 8 - Goed. 49 van 242 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 242 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 242 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 242 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Roy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and professional. Our check-in and checkout was quick and effortless. We enjoyed the complimentary breakfast. The room was clean and comfortable. Overall, we enjoyed our stay, and would recommend it to others.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Randy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
2 nachten verbleven in maart 2024
Reactie van Adam op 21 apr 2024
Thank you for staying with us, we value your input and look forward to seeing you again in the future.

6/10 – Redelijk

Kami

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Mike op 26 feb 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 – Uitstekend

Clinton

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good breakfast Clean room
1 nacht verbleven in januari 2024
Reactie van Chrystal op 1 feb 2024
Thank you for taking the time to fill out our survey and giving such kind answers. We hope to see you again!

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All was good.
1 nacht verbleven in januari 2024
Reactie van Mike op 29 jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Stay
Hotel was super clean staff was friendly. If we are ever traveling in the area again we will definitely stay here again!
2 nachten verbleven in januari 2024
Reactie van Mike op 29 jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Richmond

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Mike op 12 jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Weida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything here.
1 nacht verbleven in december 2023
Reactie van Mike op 12 jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Mona

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people who work there ! Kindness & cleanness! I would recommend!!!
1 nacht verbleven in december 2023
Reactie van Mike op 6 jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Ruth

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in december 2023
Reactie van Mike op 23 dec 2023
THANK YOU!

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Chrystal op 19 dec 2023
Thank you for responding to our survey and the kind words. Please be safe in your travel. Please come and visit again.Thank you

4/10 – Matig

Ricardo

1 nacht verbleven in december 2023
Reactie van Mike op 6 jan 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 – Uitstekend

Coral

2 nachten verbleven in december 2023
Reactie van Mike op 6 jan 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

John

1 nacht verbleven in december 2023
Reactie van Chrystal op 11 dec 2023
Thank you for taking the time to fill out the review. We appreciate your kind words and look forward to seeing you in the future.

10/10 – Uitstekend

Hayden

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good and relaxing
1 nacht verbleven in november 2023
Reactie van Mike op 21 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
McCann
Nice and friendly staff, clean room and hotel common areas
2 nachten verbleven in november 2023
Reactie van Mike op 21 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

beth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beach day
Very nice
1 nacht verbleven in oktober 2023
Reactie van Mike op 2 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Steven

1 nacht verbleven in oktober 2023
Reactie van Mike op 2 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Dan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Receptionist is excellent. Room is clean.
1 nacht verbleven in oktober 2023
Reactie van Mike op 2 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Veronica

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this hotel. It was clean, rooms were very large. Beds were comfortable & clean. Hot tub was nice & hot & the pool was clean. We’ll be back.
1 nacht verbleven in juli 2023
Reactie van Mike op 2 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Mary Jo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's located in a convenient place for my travels. Might need a deeper cleaning soon.
2 nachten verbleven in oktober 2023
Reactie van Mike op 2 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Barbara

1 nacht verbleven in oktober 2023
Reactie van Mike op 21 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Schron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff were friendly and the hotel and room were very clean. The bed was extremely comfortable. We will definitely stay again.
1 nacht verbleven in oktober 2023
Reactie van Mike op 16 okt 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Steffan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place has always provided us with the upmost professional quality and top notch customer service. I will continue to rely on the great staff of the Louisa Best western Plus.
1 nacht verbleven in oktober 2023
Reactie van Mike op 16 okt 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Goed

Hugh Gold

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Successful Visit
Family gathering and made us feel welcome.
2 nachten verbleven in september 2023
Reactie van Chrystal op 5 okt 2023
Thank you for filling out the questioner and giving us feedback. We hope you will stay with us in the future.

8/10 – Goed

Hugh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable, friendly stay.
Everthing was great. The only negative was thst the lady in the breakfast room seemed to be in hurry to get us out. Chairs werr on the tables on more than half of the tables 20 minutes before the breakfast was over.
1 nacht verbleven in september 2023
Reactie van Chrystal op 5 okt 2023
I am so sorry that you were done that way. We have had a conversation about this with her. We hope you will give us another chance to make your stay wonderful. Thnk you for choosing us.

4/10 – Matig

Alaa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was fantastic. The staff was fantastic. My issue is with their upper management, that decided to cancel my booking because I didn’t call them at 3 pm to check in : I work night shift and booked the room for 2 nights, so I can check in and go to sleep at 8 am after my shift. Front desk guy was kind enough to get my issue sorted out. But it did not feel like I was the first customer to have that problem.
2 nachten verbleven in september 2023
Reactie van Mike op 2 okt 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable stay Breakfast was tasty and good variety I commended the Breakfast staff for there efforts. Room was clean, a little small but okay for two people Had just two luggage carts, would be.nice to have a couple more. I had to carry luggage out to car by hand.
2 nachten verbleven in september 2023
Reactie van Mike op 30 sep 2023
ok

10/10 – Uitstekend

Tiffany M

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Friendly Staff
1 nacht verbleven in september 2023
Reactie van Mike op 27 sep 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 – Ontzettend slecht

Stephanie

2 nachten verbleven in september 2023
Reactie van Chrystal op 26 sep 2023
I do apologize for not meeting your expectations. Front Desk did not report any thing to the back office. I was wondering what happened, if you could send us the complaint I would gladly look into the problem and try to accommodate. Please give us another chance.Thank you

10/10 – Uitstekend

T J

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Mike op 6 sep 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Kim

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stay every year. Quite and comfortable and swimming pool and hot tub and weight room are very convenient too! Everyone is very polite and very helpful when you need anything. It’s cool that wild turkeys come to the back of the building in the mornings on the hill.
3 nachten verbleven in augustus 2023
Reactie van Mike op 6 sep 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and quiet with a good breakfast.
2 nachten verbleven in augustus 2023
Reactie van Mike op 8 aug 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Mike op 8 aug 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Michael

2 nachten verbleven in juli 2023
Reactie van Mike op 6 sep 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Carol

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I beautiful motel, the only complaint was the toilet. It should have been taller. Oh and could not close drapes, not use to a nightlight. But over all it was a very nice motel
2 nachten verbleven in juli 2023
Reactie van Mike op 26 jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed my stay. Great gym and pool area.
2 nachten verbleven in juli 2023
Reactie van Mike op 18 jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 606-638-3418.

4/10 – Matig

Calvin

1 nacht verbleven in juli 2023
Reactie van Mike op 18 jul 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2023
Reactie van Mike op 18 jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 606-638-3418.

6/10 – Redelijk

Robert

4 nachten verbleven in juni 2023
Reactie van Mike op 18 jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 606-638-3418.

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Mike op 27 jun 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

WILLIAM, ROCKY RIVER

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
BREAKFAST WAS GREAT
Reactie van Mike op 20 jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

carol

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
The entire staff was friendly, helpful and very efficient. Well maintained, clean. I could find no negatives. Would definitely stay again.
3 nachten verbleven in juni 2023
Reactie van Mike op 20 jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Frank

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Service clean rooms smelt great ac worked great greeting when entering and exiting
1 nacht verbleven in juni 2023
Reactie van Chrystal op 12 jun 2023
We would like to thank you for taking the time to fill out our survey and the kind words. Please have safe travels and maybe stop at our hotel again.Thank you,

10/10 – Uitstekend

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This Best Western is one of our favorites. Convenient to US 23 and yet sitting back far enough that there is no road noise to contend with at night. The staff is always friendly and helpful, and they but our a really nice free breakfast!
1 nacht verbleven in juni 2023
Reactie van Mike op 9 jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Barb

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel!
Nice hotel. Very clean and good breakfast! Nice pool and hot tub.
1 nacht verbleven in juni 2023
Reactie van Mike op 9 jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent staff and clean nice room.
1 nacht verbleven in juni 2023
Reactie van Mike op 5 jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Bruce

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The place was clean and taken care of. Easy parking for trucks with trailers. The only negative was that the food at breakfast didn’t stay stocked up. Otherwise it was great.
1 nacht verbleven in mei 2023
Reactie van Mike op 2 jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We've stayed here before and I really like the quick access to US 23. This is a well kept Best Western Motel, and the staff is always very helpful.
1 nacht verbleven in mei 2023
Reactie van Mike op 2 jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Cal

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk was very helpful and pleasant. Clean rooms and facilities. Very pleased overall and will definitely stay here again when passing through.
1 nacht verbleven in mei 2023
Reactie van Chrystal op 19 mei 2023
Thank you for taking the time to fill out the survey and for the kind comments. We hope to see you again. Have safe travels.