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Beoordelingen van Baymont by Wyndham Louisville East

2.5 out of 5
Baymont by Wyndham Louisville East
9400 Blairwood Road, Louisville, KY

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 193 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 246 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 226 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 137 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 203 van 1005 beoordelingen" "

6,4/10

Netheid

7,2/10

Personeel en service

6,2/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Doris

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
This was a run down hotel that should be torn down. The carpet very dirty. The bedspread dirty. Awful awful
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Susan

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is one of the worst hotels I've stayed in. No closets. No tissue. Noe classes. Mold in bathroom. I will never stay there again.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Austin

Reisde met een groep, Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Staff was wonderful Facilities a little run down and not that modern
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

jason

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was dirty, was given room key and somebody was already in the room.
3 nachten verbleven in mei 2024

6/10 – Redelijk

Bridget

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service
Close to food and Freeway
3 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Dee

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy access
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

William

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
this property should be condemned. I have pictures of our door. There was about a half an inch on every side where we could see and feel a breeze. The walls are filthy. The floor is filthy. The towels were dirty. The microwave was disgusting. This place is literally the worst place I’ve ever stayed and I am not terribly picky.
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Cory

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

andrew

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
The tv did not work. The phone did not work. There were outside entrances to the rooms. I would not have booked knowing that.
1 nacht verbleven in april 2024

6/10 – Redelijk

abdul

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Very noisy room
2 nachten verbleven in april 2024

8/10 – Goed

Samiksha

Positief: Personeel en service
1 nacht verbleven in april 2024

6/10 – Redelijk

Brian

Negatief: Personeel en service
2 nachten verbleven in maart 2024

8/10 – Goed

Linnea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

6/10 – Redelijk

Pierre

Reisde met familie
Negatief: Voorzieningen
As soon as we walked into the elevator to go to our room, the smell of marijuana attacked us. This was a horrible first impression and kind of tainted our experience from the outset.
1 nacht verbleven in maart 2024

8/10 – Goed

Jorge

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good hotel
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Matt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Terry

Positief: Netheid
1 nacht verbleven in februari 2024

8/10 – Goed

Fritznel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

8/10 – Goed

Jennifer

2 nachten verbleven in januari 2024

8/10 – Goed

Jerold

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Elevator needs an inspection
The elevator door didn't open sometimes, and the continental breakfast was close to being bad, but it was a cheap place to stay.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

sonal

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Amy

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There were spiders and spider webs in every corner of the room. There also was a cockroach in the toilet. Absolutely unacceptable place to sleep/stay.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Stephen

Reisde met familie
Positief: Netheid, personeel en service
Great price for basic room
Small room, somewhat dated. No coffee in room. Shower head leaked. Nice new flooring. Recently painted trim with lots of paint drips on the floors
1 nacht verbleven in december 2023

8/10 – Goed

Stephen

1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location!
Great one night stay - close to quick food options and the convention center our event was being held. Very friendly staff!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Adam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth the money
Staff was friendly room was clean a little beat up but clean and comfortable. They even made coffee for us at check In
1 nacht verbleven in december 2023

4/10 – Matig

patricia

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was a little run down hllways where dirty room had a smell to it there was standing water in the tub. There was trash on the closet along with food stains on the wall. Just a little dirty.
1 nacht verbleven in november 2023

6/10 – Redelijk

Jennifer

Reisde met familie
Positief: Netheid, comfort kamer
Hotel was clean, but definitely shows many signs of much wear. Elevator was questionable-could probably use some maintenance.
1 nacht verbleven in november 2023

8/10 – Goed

Charles

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hot breakfast quality was poor
4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Fred

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I left a phone charger in the room and called back the same day and they were unhelpful and did not call back. I went back the next day because I was told that they had the charger but it was not mine so they offered me another one which was not as good. Disappointing that someone kept my charger and they were unable to find it.
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Brenda

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
rickety elevator terrible, mattress that sunk in the middle needs, a paint job, updates are needed, tub looked stained, sounded like kids lived above us and was jumping up and down through the night, gave an average for cleanliness because whoever cleans cant help that it needs some work done
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Troy

Zakenreiziger
Positief: Netheid, comfort kamer
Weekly Travel
Have stayed here several time have never had any issues, but this time the investment had changed. Building has not had many updates from about 1 year age or even 6 months ago really headed down hill.
1 nacht verbleven in oktober 2023
Reactie van Front desk Manager op 31 okt 2023
Thanks for your feedback. We appreciate your stay with us. We have addressed your concern and are glad to let you know that we are in the process of detailed remodeling inside out. We assure you a better experience in future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outdated and dirty
1 nacht verbleven in oktober 2023
Reactie van Front desk Manager op 31 okt 2023
Thank you for your feedback. We Appreciate your stay with us. We have addressed your concern and are glad to let you know that we are in the process of a complete transformation and we will retrain and coach our cleaning staff and assure you a better experience.

10/10 – Uitstekend

Vijay reddy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a nice place to stay
1 nacht verbleven in oktober 2023
Reactie van Front desk Manager op 23 okt 2023
Thanks for your feedback. We appreciate your stay with us.

10/10 – Uitstekend

Vinay

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good for staying
2 nachten verbleven in oktober 2023
Reactie van Front desk Manager op 23 okt 2023
Thanks for your feedback. We appreciate your stay with us.

10/10 – Uitstekend

Anthony HJ

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Thanks for your feedback. We appreciate your stay with us.

4/10 – Matig

Deena

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Thanks for your feedback. We appreciate your stay with us. We have addressed your rating. We are working hard to do detail refurbishing and assure you a better experience in the future.

2/10 – Ontzettend slecht

Harvey

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not worth $181.00 per night!
This hotel is a one night stand type of place. Iron and ironing board was missing. No place to hang my clothes, crud around bath tub faucet, had to turn on cold water to get enough pressure to activate shower then select hot temperature. The only saving grace was the staff.
1 nacht verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Thanks for your feedback. We appreciate your stay with us. We are working hard to completely transform this place. After the revamp is over, we assure you of better experience.

6/10 – Redelijk

Jeremy

Reisde met familie
Negatief: Personeel en service
This place sucks
The hotel employees were incredibly rude and disrespectful. They cancelled my brother in laws reservation without telling him then made it difficult for me to rent a cot for the night. They refused to provide an extra pilot, blanket, or towels. All employees that I encountered during my stay were very disrespectful and unprofessional.
5 nachten verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Sorry for the inconvenience. We appreciate your stay with us. We have addressed your concern over customer service. We will coach and retrain our staff and assure you of a better experience in the future.

4/10 – Matig

Andrew

3 nachten verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Thanks for your feedback. We appreciate your stay with us. We are working hard to transform this place and assure you of a better experience after a complete revamp.

10/10 – Uitstekend

Terry

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
We stayed 5 days, no issues. Staff was friendly and great, locals were friendly. Place was clean and fresh. Rooms and fridge super cold! Lots of food choices and a Kroger nearby. Free breakfast everyday.
5 nachten verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Thanks for your feedback. We appreciate your stay with us.

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service
Just OK
The Free breakfast was not good. Tried it the first morning and ate elsewhere the other mornings. Pastries and cereal were stale. Sausage didn't taste fresh. The breakfast was the exact same every morning. They advertised fresh cookies but those were never available. Ok place to just sleep.
5 nachten verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Thanks for your feedback. We appreciate your stay with us. We have addressed your concern over breakfast and cookies and escalated it to management. We assure you of a better experience in future.

2/10 – Ontzettend slecht

Pamela J

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Will not recommend the hotel to anyone.
I didn't stay. I'm not one to normally complain, but the hotel was very dirty. There were cigarette butts all along the curb outside by the sidewalk and parking. The inside was unclean, the air smelled of dust , no fresh air was to be detected anywhere. there was an oppressive smell that could be tasted. A person could tell the place hadn't a good cleaning in a long time. The cleaning policy that is stated on their web site is not practiced at this facility.
1 nacht verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Thanks for your feedback. We appreciate your stay with us. We have addressed your concern over cleanliness inside out. We will coach and retrain our staff and assure you of a better experience in the future.

8/10 – Goed

Michelle

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
close to event.
4 nachten verbleven in september 2023
Reactie van Front desk Manager op 25 sep 2023
Thanks for your feedback. We appreciate your stay with us.

4/10 – Matig

Ana, Antioch

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No llegaron a limpiar la habitación, mucha gente fumando (marihuna) en los alrededores
3 nachten verbleven in september 2023
Reactie van Front desk Manager op 9 okt 2023
Thanks for your feedback. We appreciate your stay with us. We apologize for the inconvenience. We have addressed your concern over cleanliness. We will coach and retrain our staff and assure you of a better experience in the future.

6/10 – Redelijk

Rudy

Reisde met partner
Positief: Personeel en service
Needs updating
1 nacht verbleven in september 2023
Reactie van Front desk Manager. op 25 sep 2023
Thanks for your feedback. We appreciate your stay with us.

6/10 – Redelijk

Alan

Reisde met partner
This is an older hotel which needs updating. Bed was comfortable but room was very basic. No microwave. Good location though. A lower priced no frills hotel. Bathtub needed cleaning.
1 nacht verbleven in september 2023
Reactie van Front desk manager op 25 sep 2023
Thanks for your feedback. We appreciate your stay with us. We are working hard to transform this property.

6/10 – Redelijk

David

Reisde met een groep
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ask for an upstairs room I guess so you don’t hear kids jumping around. Sketchy long term tenants.
2 nachten verbleven in augustus 2023
Reactie van Front desk Manager op 25 sep 2023
Thanks for your feedback. We appreciate your stay with us.

10/10 – Uitstekend

Patricia

1 nacht verbleven in september 2023
Reactie van Front desk Manager op 25 sep 2023
Thanks for your feedback. We appreciate your stay with us.