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Beoordelingen van Best Western Ashbury Inn

2.5 out of 5
Best Western Ashbury Inn
1005 New Moody Ln, La Grange, KY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 284 van 714 beoordelingen" "
Gastenscore: 8 - Goed. 251 van 714 beoordelingen" "
Gastenscore: 6 - Redelijk. 97 van 714 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 714 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 714 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Tammy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean facility and very friendly housekeepers. Close proximity to restaurants and Walmart.
4 nachten verbleven in mei 2024
Reactie van Nicole op 12 mei 2024
Dear TammyThank you for taking the time to fill out the survey regarding your recent stay. We are very proud of our housekeeping staff, they work hard to make sure our guest are happy. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. We hope you will come back and see us again. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean
2 nachten verbleven in mei 2024
Reactie van Nicole op 12 mei 2024
Dear Sandra,Thank you for taking the time to fill out the survey regarding your recent stay. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. We hope you will come back and see us again. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people were friendly helpful and professional
3 nachten verbleven in mei 2024
Reactie van Nicole op 12 mei 2024
Dear Kimberly,Thank you for taking the time to fill out the survey regarding your recent stay. We are very proud of our staff, they work hard to make sure our guest are happy. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. We hope you will come back and see us again. Thank you again.Nicole MartinGeneral Manager

8/10 – Goed

RONALD

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
there a waffle house next door
1 nacht verbleven in mei 2024
Reactie van Nicole op 12 mei 2024
Dear RonaldThank you for taking the time to fill out the survey regarding your recent stay. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. We hope you will come back and see us again. If you need any assistance please feel free to contact. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

Amber

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed 4 nights for the Kentucky Derby: Thursday-Monday (left Monday morning). Easily & quickly checked in. Our room was clean, everything worked, beds were comfortable enough (not hard, not super soft but we slept well. Brought our own pillows as we always do). Convenient & close to lots of local hotspots. Next door to Walmart and a few fast food places & stores. Quick drive to everywhere we wanted to go. Already booked for next year!
4 nachten verbleven in mei 2024
Reactie van Nicole op 12 mei 2024
Dear AmberThank you for taking the time to fill out the survey regarding your recent stay. Our staff works hard to make all our guest feel welcome and comfortable. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. Hopefully we will see you Derby 2025. If you need any future assistance please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

Fran

Reisde met partner
Very clean and walkable to restaurants
1 nacht verbleven in mei 2024
Reactie van Nicole op 6 mei 2024
Fran,Thank you so much for your review! We are so glad to hear that your room was clean and you liked our location. We are very close to a lot of restaurants and some are within walking distance. We hope to see you again!Thank you,NicoleGeneral Manager

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Conveniently located, Clean & Comfortable, with friendly, helpful staff. Both the hotel and our room were very well kept, clean and comfortable. The breakfast area was ample, clean and comfortable as well and the staff made sure the area stayed clean and that the options for food were kept well stocked and fresh.
1 nacht verbleven in april 2024
Reactie van Nicole op 12 mei 2024
Dear Richard,Thank you for taking the time to fill out the survey regarding your recent stay. Our staff works hard to make our guest feel welcome and comfortable. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

Wanda

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and friendly staff.
1 nacht verbleven in april 2024
Reactie van Nicole op 12 mei 2024
Dear Wanda,Thank you for taking the time to fill out the survey regarding your recent stay. Our staff works hard to make all our guest feel welcome and comfortable. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

Christopher, Tulsa

7 nachten verbleven in april 2024
Reactie van Nicole op 12 mei 2024
Dear Christopher,Thank you for taking the time to fill out the survey regarding your recent stay. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. We hope you will come back and see us again. If you need any assistance please feel free to contact. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Nicole op 12 mei 2024
Dear James,Thank you for taking the time to fill out the survey regarding your recent stay. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

8/10 – Goed

Gary

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
GREAT!!
1 nacht verbleven in april 2024
Reactie van Nicole op 12 mei 2024
Dear Gary,Thank you for taking the time to fill out the survey regarding your recent stay. Our Staff works hard to make every guest feel welcome and comfortable. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

Michele

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
definitely above the median best western facility.
1 nacht verbleven in april 2024
Reactie van Nicole op 12 mei 2024
Dear Michele,Thank you for taking the time to fill out the survey regarding your recent stay. Our Staff works hard to make every guest feel welcome and comfortable. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

6/10 – Redelijk

Sarah

Reisde met partner
Positief: Netheid, voorzieningen
The stay was adequate. Noisy, some strange smells, but bed was clean and comfy. Felt safe and was convenient to freeway. Good for a 1 night while traveling as a place to sleep.
1 nacht verbleven in maart 2024
Reactie van Nicole op 12 mei 2024
Dear Sarah,Thank you for taking the time to fill out the survey regarding your recent stay. Our Staff works hard to make every guest feel welcome and comfortable. We value your feedback. By telling us what you liked and didn't like about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole Martin

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Nicole op 12 mei 2024
Dear Edward,Thank you for taking the time to fill out the survey regarding your recent stay. Our Staff works hard to make every guest feel welcome and comfortable. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole Martin

8/10 – Goed

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Every staff member we encountered was friendly and helpful. Good standard breakfast options. Room was clean. Excellent water pressure! Very convenient to I 71 and Louisville as well as dining and shopping near hotel. Was glad for the "continuous fan" option on the heating unit since without it on we could hear every conversation in the hall.
2 nachten verbleven in maart 2024
Reactie van Nicole op 12 mei 2024
Dear Jennifer,Thank you for taking the time to fill out the survey regarding your recent stay. Our Staff works hard to make every guest feel welcome and comfortable. We get many compliments on our water pressure. We have been told by many guest we have the best shower. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

10/10 – Uitstekend

Arbnor

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Nicole op 12 mei 2024
Dear Arbnor,Thank you for taking the time to fill out the survey regarding your recent stay. Our Staff works hard to make every guest feel welcome and comfortable. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

8/10 – Goed

Rachel

2 nachten verbleven in maart 2024
Reactie van Nicole op 12 mei 2024
Dear RachelThank you for taking the time to fill out the survey regarding your recent stay. We value your feedback. By telling us what you liked about your stay helps us deliver a superior experience for you and future guest. If you need any assistance in the future please feel free to contact me. Thank you again.Nicole MartinGeneral Manager

8/10 – Goed

Darlene

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
When we checked in, we asked about breakfast time. We were told it started at 6 a.m. we got up early to head out on our journey and went down for breakfast before 6:30. We were told it does not start til 7 on weekends. One lady appeared annoyed we were there and very abrupt. (We were disappointed as we had a very long drive ahead of us, but not rude or unfriendly. We knew it was not their fault we were given incorrect information.)We left without breakfast. Obviously the girl on check in desk made a mistake, but she was friendly and helpful. Also the shower was running from freezing cold to scalding hot. Otherwise the place was great. Comfortable clean and quiet.
1 nacht verbleven in maart 2024
Reactie van Nicole op 13 mei 2024
Dear Darlene,Thank you for taking the time to fill out the survey regarding your recent stay with us. We value your feedback. By telling us what you liked and where we can improve, you are helping us deliver a superior stay for you and all future guest.Thank You,Nicole MartinGeneral Manager

10/10 – Uitstekend

Beth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast lady very nice!!
1 nacht verbleven in maart 2024

8/10 – Goed

Andrew, Woodslee

Zakenreiziger
Positief: Netheid, personeel en service
Nice and easy to get to off of I-71, great place to stay if you're a rail fan for the trains in town! Snacks machine wasn't working, which was a bit of a bummer. Water pressure was insane but unfortunately the sink I had was the worst draining sink I've ever encountered lol! Little older of a place, but I'd consider staying there again.
3 nachten verbleven in februari 2024

8/10 – Goed

Quinn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly, rooms were clean and had a great stay!
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Lawrence E

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

6/10 – Redelijk

Nicole

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Mary, Highland Park

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. Delicious breakfast too.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

linda

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jonah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean! Room even smelled clean!!! Nice comfy bed. Very friendly staff. Breakfast was good too!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended choice from a frequent traveler
The king room is spacious like a suite. Quiet, easy to find off of I71, CLEAN
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Danuta

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jeanine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brie, the over night clerk was so helpful. She went above and beyond for us. Its location is convenient to the highway and to shopping.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Pat

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Wendy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was great for a one night stop not a long term destination. The bed was comfortable and the shower water pressure was amazing. However the plumbing was unique in that there was a high pitched squeal when flushing the toilets and turning on the water in the sink. It was also heard in our room from neighboring bathrooms. The walls were a bit thin. The room was dated but clean which is the most important aspect in my opinion.

4/10 – Matig

Jasca

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
When you walk into the lobby to check in, the aroma of weed is very obvious. The shower walls were laced with mold. It looks like they add layers of caulk over prior areas of mold, instead of taking care of the issue. The water runs out the bottom of the sink about as quick as it runs out the faucet. As for the shower head, well that’s a cheap set up that has 2 options of spray. This hotel is definitely not one I would recommend, and has enforced my decision to never stay at another Best Western. It seems Best Western is not caring of their properties or customers.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Andre

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really dirty, don't trust those saying is clean, it's not, i found bugs in my room, carpets dirty and horrible smell, people smoking weed all around. Stay away. Short staffed, they are kind though.
7 nachten verbleven in november 2023

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service
Hotel stay
The staff was wonderdul and friendly. It always smells clean. The breakfaat is delicious. The room was clean. Only complaint was the build up of trash by the back door on the pool side.
2 nachten verbleven in november 2023

8/10 – Goed

Sandra, Fenelon Falls

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room. Comfy beds.

8/10 – Goed

robert

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel front staff was very helpful. Breakfast was better than I expected. Room was spacious and clean
1 nacht verbleven in november 2023

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Professional Staff—Problem Solvers!
The staff were very helpful…resolved a couple concerns quickly, which made our 3 day stay quite enjoyable.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Denise

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

James

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasantly surprised!
My statbwas unexpected and last minute. So my mindset was I'll be lucky to find a room. Using the app, ive learned pics are easy to edit. This hotel exceeded the pics and the staff was on point at 1AM when i checked in. Breakfast was good as expected. Was close to interstate and gas stations.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

debbie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly. Hotel was clean.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Barbara

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Brandon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Clyde E

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Debbie, Wills Point

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for one stop night. Plenty of options for eating.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Duncan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Shannon

3 nachten verbleven in september 2023

10/10 – Uitstekend

Thomas

1 nacht verbleven in september 2023