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Reviews of Homewood Suites By Hilton Louisville Airport

3 out of 5
Homewood Suites By Hilton Louisville Airport
130 Central Avenue, Louisville, KY

Reviews

9.6

Exceptional

Rating 10 - Excellent. 239 out of 284 reviews" "
Rating 8 - Good. 23 out of 284 reviews" "
Rating 6 - Okay. 11 out of 284 reviews" "
Rating 4 - Poor. 6 out of 284 reviews" "
Rating 2 - Terrible. 5 out of 284 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2024

8/10 Good

Genaro

All good
Stayed 1 night in May 2024

10/10 Excellent

Glen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condition was great, room was very spacious
Stayed 2 nights in May 2024
Response from Owner on 24 May 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Terrible

Dustin, Murray

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Tried charging me 4x the amount of my room for incidentals. I’m good. 😂
Stayed 1 night in May 2024
Response from Owner on 17 May 2024
Thank you for taking the time to review us, Dustin. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Delos

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Owner on 15 May 2024
Delos, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a long weekend. Room was larger than expected.
Stayed 4 nights in Apr 2024
Response from Owner on 13 May 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff was very friendly and helpful. Room was clean and spacious.
Stayed 2 nights in May 2024
Response from Owner on 13 May 2024
Kathy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Carlos Z

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness. Very Good Hotel. Very New and very net. Will definitely stay here again if I am around Louisville.
Stayed 2 nights in May 2024
Response from Owner on 8 May 2024
Carlos, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff helpful, friendly, welcoming, Rooms large and comfortable
Stayed 1 night in May 2024
Response from Owner on 7 May 2024
Sharon, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large, clean, and modern and in great condition. Convenient to airport and freeways
Stayed 2 nights in Apr 2024
Response from Owner on 6 May 2024
Neil, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice huge modern room. Perfect for Louisville stay
Stayed 1 night in Apr 2024
Response from Owner on 6 May 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excellent

Lisa, Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet considering the airport is close by! Beautiful veranda with outdoor fireplace. Perfect for a glass of wine and quick card game.
Stayed 1 night in Apr 2024
Response from Owner on 29 Apr 2024
Lisa, thank you very much for your awesome feedback! We hope to serve you again in the future.

10/10 Excellent

Rich

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great amenities and an incredible staff. Would highly recommend.
Stayed 1 night in Apr 2024
Response from Owner on 29 Apr 2024
Rich, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Brian

Stayed 1 night in Apr 2024
Response from Owner on 13 May 2024
Brian, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room bathroom and kitchenette and side lights wouldn't turn on unless the master ceiling lights were on. You had to light up the whole room just to go to the bathroom at night. Also the TV didn't work.
Stayed 1 night in Apr 2024
Response from Owner on 22 Apr 2024
Brian, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excellent

Grant

Stayed 2 nights in Apr 2024
Response from Owner on 13 May 2024
Grant, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Bob

Stayed 1 night in Apr 2024
Response from Owner on 13 May 2024
Bob, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the rooms were very comfortable and clean
Stayed 1 night in Mar 2024
Response from Owner on 17 Apr 2024
Brianne, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

10/10 Excellent

Christopher, Wilton Manors

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with full kitchen, lots of parking available, staff was very friendly, free breakfast each morning was good and lots to choose from on buffet
Stayed 2 nights in Apr 2024
Response from Owner on 10 Apr 2024
Christopher, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and quiet. The suite was spacious and clean. It also had glassware, plates etc available in the cabinets. Will definitely stay again
Stayed 1 night in Mar 2024
Response from Owner on 8 Apr 2024
Candace, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Cory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highways everything in the city 15 minutes or less.
Stayed 4 nights in Mar 2024
Response from Owner on 5 Apr 2024
Cory, thank you very much for your feedback! We hope to serve you again in the future.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy our room was super clean and they had a great breakfast option
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
Heather, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoed our stay. Only gave 4 star to property around the hotel because the cornhole game set seemed to be lacking any care.
Stayed 2 nights in Mar 2024
Response from Owner on 1 Apr 2024
Roger, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and meet all of our needs
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
Todd, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 Terrible

Danielle

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We reserved a room thru this site and when we got there we were told that our room was sold because we were late getting in. We were then given a room unlike the one that I rented. I rented a room with two beds and a pull out sofa because my kids don't like sleeping together. I was given a single bed and a pull out sofa and told there would be no other rooms. We spoke to a worker the next day and she had us moved to the room we had originally rented and she apologized. She was very helpful. We also asked for towels from the front desk staff and were told housekeeping was gone. We explained that we had put our towels out for housekeeping and had none and the front desk attendant rolled his eyes at us and went and found towels. We love the rooms at this hotel but will probably not lease with them again due to their policy of selling more rooms then they have available.
Stayed 3 nights in Mar 2024
Response from Owner on 26 Mar 2024
Thank you for taking the time to review us, Danielle. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay at this property the next time that we are in this area.
Stayed 1 night in Mar 2024
Response from Owner on 21 Mar 2024
Kelly, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Tom and Carolyn

Stayed 1 night in Mar 2024
Response from Owner on 27 Mar 2024
Tom and Carolyn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to football and baseball fields
Stayed 2 nights in Mar 2024
Response from Owner on 4 Mar 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Good

Stephanie

Stayed 2 nights in Feb 2024
Response from Owner on 20 Feb 2024
Stephanie, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 Poor

Brittany

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Owner on 6 Feb 2024
Thank you for taking the time to review us, Brittany. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly & helpful, and the room was clean & very nicely furnished and supplied. (Except for herbal tea -- but a staff member brought me more when I asked.)
Stayed 2 nights in Jan 2024
Response from Owner on 5 Feb 2024
Diane, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was over booked and i was bumped from my room.
Stayed 2 nights in Jan 2024
Response from Owner on 31 Jan 2024
Thank you for taking the time to review us, John. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss this with us further. We hope to welcome you back in the future for a more positive experience.

4/10 Poor

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Parking Lot Predators
Nice hotel. No security. Vehicle was broken into. Glass busted out. Louisville is hood.
Stayed 1 night in Jan 2024
Response from Owner on 29 Jan 2024
Thank you for taking the time to share your feedback with us about your recent stay, Eric. We do our very best to ensure our hotel provides a safe, secure, and worry-free environment. We are going to investigate the issue and adopt whatever measures we can to ensure this does not happen again. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. Thank you again for sharing your feedback and we hope to have the opportunity to welcome you back once again.

10/10 Excellent

Michael

Stayed 1 night in Jan 2024
Response from Owner on 21 Mar 2024
Michael, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Owner on 26 Jan 2024
Allen, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Owner on 23 Jan 2024
Elizabeth, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Owner on 10 Jan 2024
Joe, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Be prepared for jets approaching and taking off. Takeoffs at 4:00AM Suck!
Stayed 2 nights in Jan 2024
Response from Owner on 8 Jan 2024
Thank you for taking the time to review us.

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice breakfast, and a very nice hotel for a great price.
Stayed 2 nights in Jan 2024
Response from Owner on 8 Jan 2024
Joshua, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and extremely clean for our visit with family. Thoroughly enjoyed the breakfast buffet every morning which offered a variety of items.
Stayed 3 nights in Dec 2023
Response from Owner on 8 Jan 2024
Jeanine, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Super close to Churchill Downs and Louisville Stadium. Good breakfast.
Stayed 1 night in Dec 2023
Response from Owner on 3 Jan 2024
Jennifer, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Very big rooms.
Stayed 4 nights in Dec 2023
Response from Owner on 1 Jan 2024
Angela, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excellent

Jeanine

Stayed 1 night in Dec 2023
Response from Owner on 28 Dec 2023
Jeanine, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
Hotel was real clean and the staff was real nice especially Miss Alisa
Stayed 2 nights in Dec 2023
Response from Owner on 27 Dec 2023
Kevin, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel. Com
The hotel was great but the price was higher than hotels.com said the second time i used this site and screwed both times
Stayed 2 nights in Dec 2023
Response from Owner on 18 Dec 2023
William, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Owner on 18 Dec 2023
Austin, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Owner on 18 Dec 2023
Nicole, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, no complaints at all.
Stayed 2 nights in Nov 2023
Response from Owner on 18 Dec 2023
Whitney, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

Susan

Stayed 2 nights in Dec 2023
Response from Owner on 1 Jan 2024
Susan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excellent

John

Stayed 3 nights in Dec 2023
Response from Owner on 27 Dec 2023
John, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.