Mekong Suite | Een minibar, een kluis op de kamer, een bureau
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Beoordelingen van Victoria Xiengthong Palace

4 out of 5
Victoria Xiengthong Palace
Kounxoau Road, Ban Phonehueng, Luang Prabang

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 88 van 140 beoordelingen" "
Gastenscore: 8 - Goed. 45 van 140 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 140 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 140 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 140 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

alex, vientiane,laos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect hotel met uitstekende service
Dit hotel ligt in een rustig deel van LPB, naast de oudste tempel en ook direct aan de Mekong. Voorzieningen zijn prima. de minibar is gratis!
3 nachten verbleven in april 2018
Reactie van Tuan op 17 jun 2019
Dear Alex, Thank you so much for your great feedback Best regards, Pham Minh Tuan General Manager

10/10 – Uitstekend

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful, just needs reliable wifi
Excellent, friendly staff. Great location. (Note that the River View rooms are not actually on the river, but they do have glimpses of the river) Wonderful breakfast in a lovely restaurant setting by the street. Rooms are very nice, good-sized. Our only complaint is there was no wifi in our rooms for our entire 5-day stay. We asked for that to be fixed several times, but it never was. We had to sit in the reception office to do a video call and to do our internet tasks. But if that is fixed, or if you don’t need wifi, this is a great place to stay.
5 nachten verbleven in december 2023
Reactie van Nguyen Hoang Tri Resident Manager op 9 mrt 2024
Dear Ms ,Thank you for taking the time to provide feedback on your recent stay at Victoria Xiengthong Palace hotel. We truly appreciate your kind words about our excellent and friendly staff, great location, and the wonderful breakfast experience at our restaurant.We're delighted to hear that you found our rooms to be very nice and good-sized. However, we sincerely apologize for the inconvenience you experienced regarding the wifi connectivity issue during your stay. Please rest assured that we take your feedback seriously and will work diligently to address this matter to ensure it doesn't occur in the future.We understand the importance of reliable wifi for our guests, and we regret any inconvenience this may have caused you. Your feedback serves as a valuable tool for improvement, and we are grateful for your patience and understanding.We hope that despite this issue, you were still able to enjoy your time with us and explore the beautiful surroundings of our hotel. Should your travels bring you back to our area, we would love the opportunity to welcome you again and provide you with the seamless experience you deserve.Thank you once again for choosing Victoria Xiengthong Palace hotel. Should you have any further feedback or require assistance, please do not hesitate to contact us directly.Warm regards,

10/10 – Uitstekend

Doreen

2 nachten verbleven in december 2023
Reactie van Nguyen Hoang Tri Resident Manager op 9 mrt 2024
Dear Ms Doreen,Thank you for taking the time to share your positive experience at Victoria Xiengthong Palace hotel. We are thrilled to hear that you enjoyed your stay with us.At Victoria Xiengthong Palace, we strive to provide exceptional service and create memorable experiences for all our guests. Your feedback encourages us to continue delivering the highest standards of hospitality.We hope to have the pleasure of welcoming you back to our hotel in the near future. If there is anything we can assist you with for your next visit, please do not hesitate to let us know.Warm regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is one of my favorite places I have ever stayed. Extremely accommodating, beautiful property, and fantastic food. Just far enough outside of the main part of town to enjoy the quiet and peaceful nature of the Mekong, but easily walkable to all of the tourist areas. They provided help with all of the tours for very reasonable prices and I even took a cooking class on site that was an amazing experience that included shopping at the morning market. If you can spring for the executive suite and enjoy your private jacuzzi room, well worth it!
4 nachten verbleven in december 2023
Reactie van Nguyen Hoang Tri - Resident Manager op 22 dec 2023
Dear Mr William,Greetings! We are thrilled to receive your wonderful feedback about your stay at Victoria Xiengthong Palace Hotel and delighted to know that your experience with us was so memorable.It warms our hearts to hear that you found our property accommodating and beautiful. Your appreciation for our fantastic food is truly rewarding for our culinary team. We're pleased to know that our strategic location, offering a serene Mekong setting just outside the main town, provided you with a peaceful retreat while still being easily accessible to all tourist areas.Thank you for highlighting our assistance with tours at reasonable prices and your positive experience with our on-site cooking class. We are thrilled that the cooking class, including the morning market visit, added a special touch to your stay.And yes, the Executive Suite with a private jacuzzi room is indeed a splendid choice for a luxurious experience. We are glad you found it well worth it.We can't wait to welcome you back for another fantastic stay at Victoria Xiengthong Palace Hotel. If you have any future plans or inquiries, feel free to reach out.Warm regards,

10/10 – Uitstekend

PANECHANH, REDDING

4 nachten verbleven in oktober 2023
Reactie van Nguyen Hoang Tri - Resident Manager op 9 mrt 2024
Dear Panechanh,Thank you for taking the time to share your experience at Victoria Xiengthong Palace hotel. We appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us.We are committed to providing exceptional service and creating memorable experiences for all our guests, and we're thrilled that we were able to meet your expectations.We look forward to welcoming you back to our hotel in the future. If there is anything we can assist you with for your next visit, please feel free to let us know.Warm regards,

10/10 – Uitstekend

Renata

5 nachten verbleven in juni 2023
Reactie van Nguyen Hoang Tri - Resident Manager op 7 jul 2023
Dear M Renata,Thank you for rating us a perfect 10!We greatly appreciate your positive feedback and are thrilled that you had a wonderful experience during your stay. We strive to provide exceptional service and create memorable moments for our guests. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

10/10 – Uitstekend

Wong Bao

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice Hotel! helpful and friendly staff has good service. Great location, walking distance to restaurants & temples! Good breakfast buffet! good wifi, room spacious.
2 nachten verbleven in juli 2023
Reactie van Nguyen Hoang Tri Resident Manager op 4 jul 2023
Dear M Wong Bao,Thank you for your positive review of Victoria Xiengthong Palacel! We're thrilled to hear that you had a great experience during your stay. Our team takes pride in providing helpful and friendly service, ensuring that our guests feel well taken care of. We're glad you found our location convenient, with easy access to restaurants and temples. It's wonderful to know that you enjoyed our breakfast buffet and found the room spacious. We also strive to provide reliable Wi-Fi throughout the property. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

10/10 – Uitstekend

Cordula Verena

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful stay in a unique property. Excellent location.
1 nacht verbleven in juli 2023
Reactie van Nguyen Hoang Tri Resident Manager op 4 jul 2023
Dear M Cordula Verena,Please accept our gratitude for staying at Victoria Xiengthong Palace and submitting your Expedia review. We are delighted that you loved your stay at our unique property and excellent location.Please do not hesitate to contact us if you intend to return to Luang Prabang.Best regards,

10/10 – Uitstekend

Cordula Verena

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It's a beautiful hotel in a beautiful location. There was a hiccup with the room initially -- not the hotel's fault. The website pictures didn't match with what we saw. This is because every room is different. They were very quick to help us, and everything worked out. It was a great stay, and the staff are truly engaged and helpful. The location of the hotel is quiet, yet just a short walk to the main road, night market etc. Given that the building was previously a palace, it is very charming and unique. Highly recommend the Victoria Xiengthong for a special Luang Prabang experience.
1 nacht verbleven in juni 2023
Reactie van Nguyen Hoang Tri Resident Manager op 4 jul 2023
Dear M Cordula Verena !Thank you for choosing Victoria Xiengthong Palace to stay and taking time to share your kind comments on Expedia. Our team is happy to know that you enjoyed your stay with our helpful and engaged staffs, great location, charming and unique building. We hope that we can have chance to welcome you back soon.Best regards

10/10 – Uitstekend

Winn Peter

3 nachten verbleven in juni 2023
Reactie van Nguyen Hoang Tri Resident Manager op 4 jul 2023
Dear M Winn Peter,We are delighted to hear from you!We hope you had a safe and enjoyable return journey.Thank you for prioritizing Victoria Xiengthong Palace during your visit to Luang Prabang. Our staff is pleased to hear that you loved your stay with us.We eagerly await your return to Luang Prabang.Thank you and best wishes,

10/10 – Uitstekend

Edgar

4 nachten verbleven in mei 2023
Reactie van Nguyen Hoang Tri Resident Manager op 20 mei 2023
Dear M Edgar,Greetings from Victoria Xiengthong Palace!Thank you for giving us the opportunity to serve you. Our team is delighted to heard that you liked your stay at our hotel.We hope to see you again soon in Luang Prabang.Thanks and best regards,

10/10 – Uitstekend

Juan

2 nachten verbleven in januari 2023
Reactie van Nguyen Hoang Tri - Resident Manager op 31 jan 2023
Dear Ms Juan Liu,Greetings and wishing a happy new year from Victoria Xiengthong Palace!We appreciate you choosing to visit Victoria Xiengthong Palace and taking the time to comment on our services.We hope to have the opportunity to welcome you back soon.Best regards,

10/10 – Uitstekend

Janice L

4 nachten verbleven in januari 2023
Reactie van Nguyen Hoang Tri Resident Manager op 9 jan 2023
Dear Ms Janice,Thank you for staying at Victoria Xiengthong Palace and taking time to share your feedback on Expedia.We look forward to welcoming you back in the near future.Thanks and best regards!

10/10 – Uitstekend

Andrea, Parker

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location right across the river. Morning breakfast is beautiful. The staff is very friendly and accommodating. The bed is very very firm. I would stay here again.
Reactie van Nguyen Hoang Tri op 9 jan 2023
Dear Ms. Andrea,Thank you for choosing Victoria Xiengthong Palace and taking time to share your feedback about the hotel's service. Our team is very happy to know that you had a fantastic stay with our hotel great location, beautiful breakfast, accommodating, and friendly staff. We look forward to welcoming you back in the near future.Warm regards,Nguyen Hoang Tri Resident Manager

8/10 – Goed

THANAKORN

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotels along Makong river. Good privacy and having green space in the mid of tgevproperty.
Reactie van Nguyen Hoang Tri Resident Manager op 28 dec 2022
Dear M Thanakorn,Thank you for staying at Victoria Xiengthong Palace during your previous visit to Luang Prabang and taking the time to provide feedback on the hotel's service.We hope to see you again in the not-too-distant future.With thanks,Nguyen Hoang TriResident Manager

8/10 – Goed

Samantha

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay in Luang Prabang
Victoria Xiengthong hotel was located in a perfect area. It was easily walkable to major sights such as temples, the night market, town. The staff are welcoming, kind and helpful. The bathroom was not updated, so it had a bit of a rustic fell. The room itself was large and clean though.
1 nacht verbleven in december 2022
Reactie van Nguyen Hoang Tri Resident Manager op 20 dec 2022
Dear Ms Samatha,Thank you for choosing Victoria Xiengthong Palace for your previous stay in Luang Prabang. Our team is very happy to know that our services meet your expectations with great room, breakfast, friendly staff... Your valuable comment about the bathroom is noted, and we will plan to improve it. We are looking forward to your next trip to Victoria Xiengthong Palace.Best regards,

10/10 – Uitstekend

nhan quang

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A quick but peaceful and relaxing stay
We enjoyed the peacefulness and excellent location of the resort..with Mekong riverside and Vat Xiengthong nearby...the service offered by staff was super as well..we're well taken care by Tri, the manager...whpse professional service and care were highly appreciated by our group.
1 nacht verbleven in november 2022
Reactie van Nguyen Hoang Tri Resident Manager op 20 dec 2022
Dear Mr Nhan Quang,Thank you for your wonderful review, and we are so glad you have been enjoying your stay at Victoria Xiengthong Palace! We are certainly in a very convenient location and are pleased to hear you have been able to take advantage of our peacefulness and location. Thank you also for your kind words regarding our service, I do hope we are able to welcome you back again soon.Best regards,Nguyen Hoang TriResident Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great spot to spend a few days relaxing in Luang
Victoria Palace was a great spot for a stay in Luang. Right on the Mekong River. The staff was super sweet and friendly and helpful. They helped us book last minute boat trips, tuk tuk rides to the waterfall and airport transfers. Very well maintained and clean property! Highly recommended for a stay in Luang. Close to everything but not right on the main road either.
4 nachten verbleven in november 2022
Reactie van Nguyen Hoang Tri Resident Manager op 18 nov 2022
Dear guest,Thank you very much for your wonderful review. I am extremely pleased to know that you very much enjoyed not only the hotel location, the vew, the room... but also the care and attention you received from the team members. We very much look forward to your return and to continuing to exceed your expectations by ensuring you have a great time in Luang Prabang.Best regards,

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gorgeous property, lovely & well appointed rooms, kind & welcoming staff that made the stay feel like home. Love everything about this wonderful hotel
3 nachten verbleven in september 2022
Reactie van Chanmala Bounnaphol op 2 okt 2022
Dear Mr. John, Sabaidee! Warm Greeting From Luangprabang!Thank you very much for stayed at Victoria Xiengthong Palace. Thank you for sharing you experience with us. All the team will be glad that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Chanmala Bounnaphol Room Division Manager

10/10 – Uitstekend

Shane, Vientiane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, relaxing and great fried eggs. We’ll return!
3 nachten verbleven in juni 2020
Reactie van chanmala op 22 jun 2020
Dear Mr. Shane, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Ms. Chanmala Bounnaphol Room Division Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A small luxury hotel.
The hotel reminds me of the small luxury hotel. The service was excellent. The location is perfect. The hotel is a block away from the hustle and bustle while still located centrally. I had a marvelous stay.The property is on the monks' morning route which means that you don't have to get up too early see the morning ritual which you should see.
4 nachten verbleven in februari 2020
Reactie van Tuan op 15 mrt 2020
Dear Valued Guests, Thank you so much for your stay and great comments. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

10/10 – Uitstekend

Chelsea

1 nacht verbleven in februari 2020
Reactie van Nguyen Hoang Tri Resident Manager op 25 dec 2022
Dear Guest,It is our pleasure to welcome you at Victoria Xiengthong Palace. Thank you for taking time to share your kind feedback. We look forward to welcoming you in the not-too-distant future.Best regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2020
Reactie van Tuan op 15 mrt 2020
Thank you so much!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming & atmospheric hotel in a great location well up the peninsula and a bit away from the bustle of central LP. Service is excellent and the room was comfortable. An older building, so some signs of age, but overall a wonderful experience. Good bed, good shower, great view. And LP is a fantastic place to spend days or even longer.
1 nacht verbleven in februari 2020
Reactie van Tuan op 8 feb 2020
Dear Valued guests, It is a great pleasure to welcome you at Victoria Xiengthong Palace. We highly appreciate your great comments. Look forward to welcoming you back Best regards, Pham Minh Tuan General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
質素だが、十分
質素だが十分でした。蚊除けベープ、あったかいシャワー、それなりに準備してありました。水がペットボトルではなく、瓶で、エコツーリズムを意識しているのか…それはそれで興味深かったです。 朝食は、基本的に美味しかったですが、中でもホームメイドジャムが非常に美味しかったです。 体調を崩し、夜9時にレストランのルームサービスを利用しましたが、閉店時間にもかかわらず対応して頂けました。 場所も歩いてメインストリートまで辿り着けます。メインストリートのホテルは夜は騒がしそうなので、かえってここを予約して良かったなと思いました。 しいて気になる点を言うと、フロントからレストラン、受付からタクシーなど、フロントを起点とした伝達が上手く行きませんでした。 また、ウエルカムおしぼりですが、私の分は異臭がしてましたが、他の方のおしぼりは、いい匂いでした。 たまにある手落ちは、この土地の愛嬌…ということで、私は気になりませんでした。
2 nachten verbleven in december 2019
Reactie van Ms. Chanmala Bounnaphol op 30 jan 2020
Dear Sir, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read, we will pay more attention to all the details and train our staff. You are always welcome for another stay with us. Best Regards, Ms. Chanmala Bounnaphol Room Division Manager

8/10 – Goed

Ubolwann

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We highly recommend this hotel in Luang Prabang. Clean rooms, friendly staff, easy access to tourist attractions, restaurants and night market. Breakfast at the coffee shop with a view of the Mekong River was breathtaking! We walked everywhere and enjoyed our stay so much we may return again.
2 nachten verbleven in december 2019
Reactie van Chanmala op 23 dec 2019
Dear Khun Ubolwann, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Ms. Chanmala Bounnaphol Room Division Manager

10/10 – Uitstekend

DAISUKE

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2019
Reactie van Chanmala Bounnaphol op 28 nov 2019
Dear Mr. Daisuke, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Ms. Chanmala Bounnaphol Room Division Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
こぢんまりとしたホテルで好感が持てます。従業員のマッタリ感もこれはこれでこのホテルの持ち味かと思います。但し, 1) レストランのトイレで使ったハンドタオルが畳んで戻してあるのは流石に頂けない。 2) バスルームに換気扇がない。 3) 朝食のブッフェの種類が少ない(クロワッサンはとてもおいしい) 4) レンタル自転車が古い。 5) 空港行きの車が15ドルは流石に高い。 などを改善頂けると更に使いやすいかと思います。
2 nachten verbleven in november 2019
Reactie van Tuan op 21 nov 2019
Dear Guests, Thank you so much for your stay and comments. Look forward to welcoming you soon. Best regards, Pham Minh Tuan General Manager

10/10 – Uitstekend

Jenny, Miami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exquisite in every way! I will return. From breakfast overlooking the Mekong river, to the friendliness of the staff, this was a paradise.
4 nachten verbleven in oktober 2019
Reactie van Ms. Chanmala Bounnaphol op 6 nov 2019
Dear Ms. Jenny, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Ms. Chanmala Bounnaphol Room Division Manager

10/10 – Uitstekend

Delphine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charming Historical Site with a Fantastic Service
What a magical place. Stunning architecture, friendly service staff and manager - everybody was so well trained and always doing their best. One of the most vegan friendly places I have gone to in Asia. They really made an effort to cook special meals. Noy’s massages were just amazing - she has a very gentle touch. I slept in 103 Hibiscus 1 - super spacious room that smelled like frangipani. The bathroom was equipped with l’Occitane products and the bed was super comfortable. I loved my stay and will return. The road on which the hotel is is SUPER quiet - much quieter than the main roads. This used to be the late king and queens’s last place of residence - i thought you could feel that. Highly recommend!! Also - no mold anywhere I was in that hotel.
2 nachten verbleven in oktober 2019
Reactie van Tuan op 21 okt 2019
Dear Delphine, I highly appreciate your stay and great comments. This is a good motivation for us to work harder and provide better customer services. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

10/10 – Uitstekend

Kiatsuda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place is nice
I love this place very much Staff so nice, very helpful.
3 nachten verbleven in september 2019
Reactie van Tuan op 30 sep 2019
Dear Kiatsuda,, Thank you so much for your stay and great comments. Look forward to welcoming you and your family back soon Best regards, Pham Minh Tuan General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ホテルの方々みんな親切で気持ちよく過ごせました。挨拶、笑顔、ほかのアジアの国ではないもてなしを受けれたと思います。 メコン川沿いの部屋でしたが、道路挟んで、かつ、木々もあるため、すごく近いというわけではありません。 メイン通り（ナイトマーケットなど）からは10分ほど歩く距離にありますが、その分静かな環境が整っています。
3 nachten verbleven in september 2019
Reactie van Tuan op 23 sep 2019
Dear Guests, I highly appreciate your stay and great comments. Look forward to welcoming you and your family back soon. Best regards, Pham Minh Tuan General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, big spacious room. IPod music is great and toiletries are of good quality. Food is delicious and is of authentic Laos culinary.
2 nachten verbleven in september 2019
Reactie van chanmala op 14 sep 2019
Dear Sir/Madam, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Ms. Chanmala Bounnaphol Room Division Manager

10/10 – Uitstekend

krisai, Bangkok

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
พนักงานอัธยาศัยดี เงียบสงบ เหมาะกับการพักผ่อน ใกล้วัดเชียงทอง คุ้มค่ากับค่าใช้จ่ายที่ไป มีรถรับส่งฟรี 1เที่ยวระหว่างสนามบิน
2 nachten verbleven in september 2019
Reactie van Ms. Chanmalla op 17 sep 2019
Dear Khun Krisai, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Ms. Chanmala Bounnaphol Room Division Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ห้องและเตียงก้วางมาก.. เงียบเหมาะกับการมาพักผ่อนเดินไปวัดเชียงทองได้... ใกล้สถานที่ตักบาตรเช้ายอดนิยม.. และใกล้านร้านส้มตำป้าติ๋ม.. ข้อเสียอย่างเดียวคือน้ำร้อนช้ามาก.. ต้องใจเย็นรอ
3 nachten verbleven in augustus 2019
Reactie van Tuan op 30 aug 2019
Dear Guests, Thank you so much for your comments. Please accept my apologies for any inconveniences regarding the hot water at Jacuzzi. We will fix it soon. Look forward to welcoming you back with better customers service. Best regards, Pham Minh Tuan General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
シャワー室にナメクジが1匹いました。 泊まった部屋が1階で、雨季だったこともありますが、そちらも点検して欲しかったです。
2 nachten verbleven in augustus 2019
Reactie van Tuan op 19 aug 2019
Dear Guests, Thank you so much for your stay and great comments. Best regards, Pham Minh Tuan General Manager

8/10 – Goed

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2 nachten verbleven in augustus 2019
Reactie van Tuan op 18 aug 2019
Thank you so much!

10/10 – Uitstekend

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Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very peaceful and relaxing very clean and comfortable room and the service and surroundings
3 nachten verbleven in juli 2019
Reactie van Tuan op 4 aug 2019
Dear Guests, I highly appreciate your great comments. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

10/10 – Uitstekend

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Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
古いが 整備されている 由緒ある建物です。
3 nachten verbleven in juli 2019
Reactie van Tuan op 30 jul 2019
Dear Guests, Thank you for your stay and good reply. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

10/10 – Uitstekend

Frederic

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tranquility and Service Excellence!
I would definitely stay at Victoria Xiengthong Palace again! There are many staff members; every one was professional in their charge. I especially liked the breakfast buffet with all the food choices, both local and international. The service in the dining and spa areas were exceptional and accommodating. The hotel is on the the northern part of the ancient city, so it is quieter than places toward the market and center of town. The most important temples are in the area of the hotel and the banks of both rivers are 1 or 2 minutes by foot. You can access boats, cafes and restaurants. All quiet places to sit and enjoy Luang Prabang. The main street and markets are just 10 to 15 minutes walk, too. The airport shuttle is convenient. For all these reasons I would love to return to Victoria Xiengthong Palace
3 nachten verbleven in juli 2019
Reactie van Tuan op 20 jul 2019
Dear Frederic, We highly appreciate your stay and great comments. We will keep up good work and provide better customer service. Look forward to welcoming you and your family back soon! Best regards, Pham Minh Tuan General Manager

8/10 – Goed

Anonymous, Bangkok

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great breakfast! Good quality and fresh food. Breads and croissants are better than those in hotels I have ever stayed. We stayed in Vitoria suite room on 2nd floor. I like layout of the room. The room set up in U shape which bedroom is separated from bathroom and living room so that we are not bothered with smell of leftover food from the living room. The room is spacious with simple decoration. Mattress is hard for heavy person. A good quality topper would be nice to add. Air conditioner is loud and starts to leak. The hotel is located on quiet street right next to Xiengthong temple. It takes 10 minutes to walk to night market. Staff is very polite and helpful. Highly recommend this hotel.
4 nachten verbleven in juni 2019
Reactie van Tuan op 7 jul 2019
Dear Distinguished Guests, Thank you so much for your stay and comments. I will pay attention to some shortcomings and improve them. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

8/10 – Goed

FUMIAKI

Positief: Netheid, comfort kamer
静かなビラタイプのホテル
ワット・シェントンの近くで静かでした。室内プールが付いた2階建てのビラタイプの建物が並んでいます。朝食も美味しかったです。
2 nachten verbleven in april 2019
Reactie van Tuan op 17 jun 2019
Dear Fumiaki, Thank you for your reply Best regards, Pham Minh Tuan General Manager

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
staff attitude was so nice but I found too much mosquito in my room. It was really bothering.
1 nacht verbleven in april 2019
Reactie van Tuan op 16 mei 2019
Dear Guests, Please accept our apologies for any inconveniences regarding the mosquitos. Look forward to welcoming you back with better customers services. Best regards, Pham Minh Tuan General manager

10/10 – Uitstekend

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2 nachten verbleven in mei 2019
Reactie van Tuan op 16 mei 2019
Thanks!

10/10 – Uitstekend

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3 nachten verbleven in april 2019
Reactie van Chanmala Ms. op 30 apr 2019
Dear Sir/Madam, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read your comment. You are always welcome for another stay with us. Best Regards, Chanmala (Ms.) Room Division Manager

10/10 – Uitstekend

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Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
立地が良く、スタッフは皆さん親切でした。 また機会があれば泊まりたいです。
2 nachten verbleven in maart 2019
Reactie van Chanmala op 27 mrt 2019
Dear Sir/Madam, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Antoine Lobry General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2人で宿泊したのだが、2人目がシャワーを浴びる時はほぼ毎回お湯が出なくなるので改善した方がいいと思う。
3 nachten verbleven in februari 2019
Reactie van Chanmala op 14 feb 2019
Dear Sir/Madam, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read your comment. You are always welcome for another stay with us. Best Regards, Antoine Lobry General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2019
Reactie van Chanmala op 14 feb 2019
Dear Sir/Madam, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read your comment. You are always welcome for another stay with us. Best Regards, Antoine Lobry General Manager

8/10 – Goed

Yukie

Positief: Netheid, personeel en service en comfort kamer
The hotel is located in a central location, looking down the Mekong River. They also showed a movie about the local life back in 1920's which was very funny. It was a good stay.
4 nachten verbleven in december 2018
Reactie van chanmala op 14 feb 2019
Dear Ms.Yukie, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Antoine Lobry General Manager

8/10 – Goed

Ko

Positief: Netheid, personeel en service en comfort kamer
良いホテルです。
設備は古いが清潔感は保たれていると思います。 ガーデンビューの部屋に宿泊しましたが、暗くて昼間でも照明をつけていなければならず、部屋でのんびり過ごしたい方には向いていないかもしれません。ホテルスタッフのホスピタリティは申し分無いと感じました。
4 nachten verbleven in december 2018
Reactie van Chanmala op 14 feb 2019
Dear Sir/Madam, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read your comment. You are always welcome for another stay with us. Best Regards, Antoine Lobry General Manager