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Beoordelingen van Country Inn & Suites by Radisson, Lumberton, NC

2.5 out of 5
Country Inn & Suites by Radisson, Lumberton, NC
3010 N Roberts Ave., Lumberton, NC

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 310 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 255 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 185 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 140 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 115 van 1005 beoordelingen" "

7,0/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Voorzieningen
Big room
1 nacht verbleven in april 2024

10/10 – Uitstekend

william, n. falmouth

Positief: Netheid, personeel en service
Pool out of order
1 nacht verbleven in april 2024
Reactie van A. Watson op 1 mei 2024
Hi William, thank you for staying with us. We apologize for the inconvenience of our pool being closed during your stay.

4/10 – Matig

Sara

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
the staff was WONDERFUL - they did a great job!! The property was old and dirty and not nice to stay in. There was a cockroach in my room. The floors were filthy. The hotel needs a full make over and exterminator.
2 nachten verbleven in april 2024
Reactie van A. Watson op 30 apr 2024
Sara, thank you for sharing your experience with us and mentioning our wonderful staff. We would like to take the time to apologize for the room conditions. Your review has been shared with Housekeeping and Hotel Management to ensure these issues are resolved and better handled in the future.

8/10 – Goed

David

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Clean and safe😊 freezer compartment not in my room refrigerator
1 nacht verbleven in april 2024
Reactie van A. Watson op 30 apr 2024
Hi David! Thank you for taking the time to share your feedback with during your recent visit to Lumberton, NC. We appreciate you choosing Country Inn & Suites for your stay.

8/10 – Goed

Angela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Ursula Moody op 25 apr 2024
Dear Angela,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 – Uitstekend

Charles

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff
2 nachten verbleven in april 2024
Reactie van Ursula Moody op 22 apr 2024
Dear Charles,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

6/10 – Redelijk

Renee

.
1 nacht verbleven in april 2024
Reactie van A. Watson op 19 apr 2024
Renee, we wish there were more details on your experience with us during your stay. We value your feedback and it most important to us in order to improve our daily operations and service we provide.

4/10 – Matig

vin, little egg harbor

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice. Hotel rooms are disgusting! Stains on floors and chairs. Needs to be updated badly
1 nacht verbleven in april 2024
Reactie van Ursula Moody op 17 apr 2024
Dear Vin,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations with the unit assigned to you during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 – Uitstekend

kim

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in april 2024
Reactie van Ursula Moody op 17 apr 2024
Dear Kim,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

8/10 – Goed

Paul

Close to the interstate. In the building room access.
1 nacht verbleven in april 2024
Reactie van Ursula Moody op 17 apr 2024
Dear Paul,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

4/10 – Matig

Cheryle

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You have to make a "noise" to get the desk clerk as they sit or whatever around the corner. The refrigerator was missing from our room, the ice bucket was missing from our room. The clerk had to go to three other rooms to find an ice bucket for me. You have to reach over to a shelf below the sink to get your toilet tissue. They don'y have it on a hanger/holder by the toilet. I will not stay there again!
1 nacht verbleven in april 2024
Reactie van Ursula Moody op 11 apr 2024
Dear Cheryle,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay with the unit provided to you and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 – Uitstekend

Marie

1 nacht verbleven in april 2024
Reactie van A. Watson op 30 apr 2024
Hello Marie, thank you for your feedback during your recent stay at Country Inn & Suites, Lumberton, NC! Hope to see you again soon.

4/10 – Matig

jennifer, bronx

Positief: Netheid, personeel en service
Rooms was dirty extra pillow was stained with yellow stains bathroom was dirty dust every where shower curtain was ripped and dirty shower was was peeling chair was stained with god knows what and found old cloths behind window curtains. Desk staff and breakfast lady was so nice but the hotel needs to hire better house keepers and the do all the rooms
1 nacht verbleven in april 2024
Reactie van Ursula Moody op 9 apr 2024
Dear Jennifer,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay with the unit assigned to you and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

4/10 – Matig

Michele

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For a one night stay during travel will do. Could have been cleaner.
1 nacht verbleven in april 2024
Reactie van Ursula Moody op 9 apr 2024
Dear Valued Michele,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay with the cleanliness of the unit assigned to you and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 – Uitstekend

Jeffrey

Positief: Netheid, voorzieningen
Breakfast area too small for the number of guests
1 nacht verbleven in april 2024
Reactie van Ursula Moody op 9 apr 2024
Dear Jeffery,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

4/10 – Matig

Michael

1 nacht verbleven in april 2024
Reactie van Ursula Moody op 25 apr 2024
Dear Michael,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

4/10 – Matig

diane

Reisde met partner
Conveniently located off of 95 check was easy front desk attendant was friendly and polite unfortunately the sign on 95 that stated the hotel had been newly renovated, was very misleading half of the curtains in the room. We’re missing the toilet ran constantly, I did ask to have someone come and look at the toilet, but no one showed up. The bathtub was peeling and cracked, and there was no hairdryer, the overall feel of the room was tired and worn out, I don’t know if I would stay there again
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 9 apr 2024
Dear Diane,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to met your expectations during your stay with the unit assigned to you and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

8/10 – Goed

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe clean near route 95
1 nacht verbleven in april 2024
Reactie van Ursula Moody op 2 apr 2024
Dear David,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

6/10 – Redelijk

Angelene

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
Staff was very polite but the property itself needs renovations new carpet and bathroom updates
2 nachten verbleven in maart 2024
Reactie van Ursula Moody op 1 apr 2024
Dear Angelene,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

6/10 – Redelijk

jennifer, bronx

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Hotel on outside is nice and lobby the rooms are dirty and has a smell you can tell the rooms are not clean properly staff is lovely very friendly bathroom needs a serious upgrade and cleaning
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 1 apr 2024
Dear Jennifer,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

8/10 – Goed

Liliana

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Wasn't happy that after10hrs.,of traveling and getting situated into our room that our Air, AC, Wasn't working. I could not adjust the air and had to put 2 pillows over the Ac because it was too cold. Couldn't even turn it off. Also the room microwave and coffee maker we could not use because it was not plugged into the outlet. Had to move the furniture to plug them in, only to find out the extension cord provided was a 3 prong and could not be plugged in.
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 1 apr 2024
Dear Liliana,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay with the Air Conditioning Unit inside the room assigned to You and your Guest.We ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 – Uitstekend

christine

1 nacht verbleven in maart 2024
Reactie van A. Watson op 19 apr 2024
Christine, thank you for taking the time to share your experience with us at Country Inn & Suites, Lumberton NC. We are happy to hear that you enjoyed your stay. See you soon!

10/10 – Uitstekend

Celin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Woman who was at the front desk was very kind. There was a mix up and we had two reservations and she fixed the issue immediately. She was friendly and approachable. Rooms were clean, bed was comfortable and water pressure was great. Food was ok. Typical for a hotel buffet but it saved us time in the morning. Would recommend this hotel.
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 1 apr 2024
Dear Celin,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 – Uitstekend

Emma

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 29 mrt 2024
Dear Emma,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Sincerely,

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
EVERYTHING Excellent
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 26 mrt 2024
Dear James,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

4/10 – Matig

Mironda

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Poor air circulation, carpet filthy, bathtub lining cracked, baseboards were filthy especially in bathroom.
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 26 mrt 2024
Dear Mironda,Again, thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Truly,

4/10 – Matig

Mironda

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Poor air circulation, old carpet, bath tub lining cracked, baseboards filthy especially in bathroom.
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 26 mrt 2024
Dear Mironda,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 – Uitstekend

Alycia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ms Ursula is a wonderful person. Thank you for being there in my time of need!
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 26 mrt 2024
Dear Alycia,Thank you for choosing our location for your most recent stay in the area. I am well pleased to discover we were able to satisfy your needs as well as leave a lasting impression on your stay with our Guest Services.It is truly Guest such as you that make what I do rewarding. Thank you for allowing me to serve you!Dearest Regards,

10/10 – Uitstekend

dave

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk was the best she deserves a raise
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 26 mrt 2024
Dear Dave,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 – Uitstekend

Elaine, Ocean View

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Friendly staff and clean
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 26 mrt 2024
Dear Elaine,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

8/10 – Goed

Elaine, The Villages

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really liked the layout of the room. I also liked the location. However, some areas were in need if an update. The rug and living room area furniture seemed a little worn. But all in all, I am scheduled to stay on my return trip, and I am fine with that.
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 22 mrt 2024
Dear Elaine,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards

4/10 – Matig

Eric

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
While the lobby has been renovated the rooms are in pretty bad shape. The location near the exit ramp was very noisy. I would not recommend this place at all.
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 22 mrt 2024
Dear Eric,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Best Regards

6/10 – Redelijk

Ron

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Unfortunately, my room was not the very clean. There were hairs left on the bathroom floor. My ac did not work. I tried to call the front desk about it but could never get through. I went down, but the front desk clerk was in an emotional state so I didn’t even bother. I’ll pass over this one next time.
1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 22 mrt 2024
Dear Ron,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations with the condition of the unit provided during your stay. Such as the bathroom and air conditioning unit. But we ask you to please consider our location again on your next over night stay in the area to service better!Best Regards

4/10 – Matig

Jenniffer, Jacksonville

Reisde met familie en kleine kinderen
The room we paid for was not clean. They did not call before hand and let me know. They told me when I got there and the staff was seating on the couch on her phone and acted like be bring there was upsetting her time. When she did tell me she was very rude about it. If you are going to say there before you pay for the room call them to make sure the room is clean.
1 nacht verbleven in maart 2024
Reactie van April Watson op 19 mrt 2024
Jenniffer, please accept our apology for the less than standard experience you had during your stay. Your feedback is very important to us, and we will do our best to make sure this does not happen again.

8/10 – Goed

Stacie

Positief: Personeel en service
Friendly & quick check in. Easy on/off 95, maybe a little too close. Seemed like renovations weren’t quite done. All in all a budget friendly option for a quick stopover.
1 nacht verbleven in maart 2024
Reactie van A. Watson op 18 mrt 2024
Hi Stacie, we appreciate you staying with us and sharing your feedback about your experience at Country Inn & Suites, Lumberton, NC. Thank you for mentioning our convenient location to I95, budget friendly, and great service we provide to all guests. Safe travels and looking forward to seeing you soon.

2/10 – Ontzettend slecht

Gina

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Upon entering the room all the mirrors, windows and tv were streaked from whatever they were cleaned with. There was a wad of pubic hair on the floor, trash and toys in the corner of the room and drops of urine on the toilet seat. The bathtub looked like it had not been cleaned and was badly stained. There was long hairs on the bathroom floor. The clerk at the desk was kind enough to spot clean what i had pointed out but i could not bring myself to stay in the room.and checked into another hotel. When i turned in my key asked did not even ask why i wasn't stayimg or anything of the sort.
1 nacht verbleven in maart 2024
Reactie van A. Watson op 18 mrt 2024
Gina, we apologize for the inconvenience this may have caused you. Your feedback has been shared with management and housekeeping to ensure this issue does not happen again. Please accept our apology and give us another opportunity to exceed your expectations.

10/10 – Uitstekend

Terry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very accommodating and professional. Very pleasant experience.
1 nacht verbleven in maart 2024
Reactie van A. Watson op 18 mrt 2024
Terry we are pleased to know you had a great experience during your stay at Country Inn & Suites, Lumberton, NC. We are looking forward to seeing you again. Safe travels!

10/10 – Uitstekend

ajay

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was worth crashing for a night. Not much fur breakfast but good for the price.
1 nacht verbleven in maart 2024
Reactie van A. Watson op 14 mrt 2024
Hi Ajay! Thank you for sharing your experience with us during your stay at Country Inn & Suites, Lumberton, NC! We appreciate your feedback and look forward to seeing you again soon!

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick stay driving south. Was very affordable clean and quiet. Easy off and on 95 south
1 nacht verbleven in maart 2024
Reactie van April Watson op 12 mrt 2024
Philip, thank you for choosing Country Inn & Suites, Lumberton, NC for your stay. We are delighted that we exceeded your expectations. Thank you for mentioning how easily accessible and affordable we are.

10/10 – Uitstekend

Darryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good place for a stopover heading north on 95
1 nacht verbleven in maart 2024
Reactie van A. Watson op 14 mrt 2024
Darryl, thank you for choosing Country Inn & Suites, Lumberton, NC for your stay. We appreciate you mentioning how convenient we are to I95.

4/10 – Matig

Coreace

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel room was dirty, bathroom was filthy, bed sheets had stains, overall just not clean
1 nacht verbleven in maart 2024
Reactie van A. Watson op 12 mrt 2024
We apologize for the experience you had during your stay. Your feedback is very important to us and helps us better serve our guests. Thank you for your helping us improve.

6/10 – Redelijk

Andrew J

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
We were in Room 202. Temperature control in room did not work. Temperature indicated it was on but could not be adjusted from air conditioning to heat modes. Indicator displayed only “on”. We couldn’t switch from Cool to Heat or even to Off. We were cold all night.
1 nacht verbleven in maart 2024
Reactie van A. Watson op 6 mrt 2024
Andrew, we sincerely apologize for the inconvenience of the thermostat not working properly. Your review has been shared with the maintenance team to ensure this issue is resolved quickly. We appreciate you taking the time to share your feedback.

8/10 – Goed

Billy

1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 26 mrt 2024
Dear Billy,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 – Uitstekend

Brigham

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stopped here on our way to Daytona to sleep for the night. We got a deal on the room so we weren’t expecting much other than no bed bugs. Everything was incredibly clean and spacious. We were quite surprised with the room for less than $80 a night. Check in was great, staff was great. The bathtub was older so the top coat was peeled off and discolored a bit. It’s an older bathtub, it happens. It didn’t bother us one bit. Highly recommend.
1 nacht verbleven in maart 2024
Reactie van A. Watson op 4 mrt 2024
Brigham, we are delighted to know that we exceeded your expectations during your stay at Country Inn & Suites, Lumberton, NC. We are looking forward to all of your upcoming stays with us while traveling through North Carolina. Thank you for sharing your experience!

10/10 – Uitstekend

Anthony

1 nacht verbleven in maart 2024
Reactie van Ursula Moody op 26 mrt 2024
Dear Anthony,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

2/10 – Ontzettend slecht

Darren

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The floor I stayed on smelled foul, in the room there were coffee pods and cups but no coffee machine, the shower only had one temperature and it was scolding hot, shower curtain was ripped . I could go on and on
1 nacht verbleven in maart 2024
Reactie van A. Watson op 4 mrt 2024
Your review has been shared with management and maintenance team. We apologize for the inconvenience caused during your stay and assure you that these issues have been addressed. Thank you for taking the time to share your experience.

2/10 – Ontzettend slecht

Jason

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is horrible. The room smelled of pee, the floors were filthy, beds smelled like pee and the sheet seemed not washed. There was mouse droppings in the bathroom. Absolutely horrible. I recommend staying away from this hotel.
1 nacht verbleven in maart 2024
Reactie van A. Watson op 3 mrt 2024
Jason, this is below our standards and would like to extend our apologies for the experience you had during your stay. Thank you for your feedback. I ensure that this will not happen again. Please accept our apology and give us another opportunity to exceed your expectations.

4/10 – Matig

Ronny

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in maart 2024
Reactie van A. Watson op 3 mrt 2024
Hi Ronny, we know that the construction in the area has been not so pleasant. Thank you for your business and appreciate your feedback.

8/10 – Goed

Marcus, Suagr Land

1 nacht verbleven in februari 2024
Reactie van April Watson op 21 mrt 2024
Thank you for taking the time to submit us a review of your recent stay at Country Inn & Suites, Lumberton, NC. We are looking forward to seeing you again.

8/10 – Goed

mildred

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast lady was very nice polite and extremely helpful. The property was nice some update but more could be done. The front desk ladies where very very nice except the one that checked us in that Saturday afternoon,attitude was on high short talk was not happy with her. But the othe Ladies where very nice. Love the contactless check out great upgrade.
2 nachten verbleven in februari 2024
Reactie van April Watson op 20 feb 2024
Mildred, we appreciate you sharing your experience at Country Inn & Suites, Lumberton, NC. Your review has been shared with staff members so we can approve our daily interactions with guests.