Barbecue/picknickplaats

Beoordelingen van Courtyard by Marriott Lynchburg

3 out of 5
Courtyard by Marriott Lynchburg
4640 Murray Place, Lynchburg, VA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 230 van 400 beoordelingen" "
Gastenscore: 8 - Goed. 104 van 400 beoordelingen" "
Gastenscore: 6 - Redelijk. 38 van 400 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 400 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 400 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was all I needed for this particular stay.
1 nacht verbleven in april 2024

8/10 – Goed

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Dante

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Morning breakfast on a holiday was a benefit
1 nacht verbleven in maart 2024
Reactie van GM op 4 apr 2024
Dear Dante,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.L SimpsonGM

6/10 – Redelijk

Alok

2 nachten verbleven in maart 2024

8/10 – Goed

Sarah

2 nachten verbleven in maart 2024

10/10 – Uitstekend

Sheila

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Dion

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice value, comfortable stay, great service.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Brandon

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024

8/10 – Goed

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient location to LU
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very nice
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Dania

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
The beds were super comfortable!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

8/10 – Goed

Joy

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Dan

1 nacht verbleven in januari 2024

10/10 – Uitstekend

kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Andrea

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was convenient to our destination clean and quiet
1 nacht verbleven in januari 2024
Reactie van L Simpson GM op 29 jan 2024
Dear Andrea,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Goed

Lillie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, friendliness
1 nacht verbleven in januari 2024

6/10 – Redelijk

Shakeita

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ashleigh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean and well-maintained. We only interacted with the check-in staff and she was very sweet and professional. The lobby has a fireplace which was very inviting and cozy, quiet too. Our room and bathroom were very clean and there were plenty of toiletries in the bathroom. My only suggestion would be to bring your pillow. We prefer pillows with a little more support and the ones here are very soft/flat. Definitely will stay again.
1 nacht verbleven in januari 2024
Reactie van LSimpson General Manager op 22 jan 2024
Dear Ashleigh,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.L Simpson GM

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Helpful staff.
I had reserved two nights and had to leave after one night due to impending snow. Staff was very kind and helpful with making cancellation. I have stayed here before and front desk staff have always been very kind and helpful.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Dan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Tara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

8/10 – Goed

joshua

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van LSimpson General Manager op 11 jan 2024
Dear joshua,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 – Uitstekend

Twanda

Zakenreiziger
1 nacht verbleven in december 2023
Reactie van Rich C. op 12 dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 – Uitstekend

Sheila

2 nachten verbleven in november 2023
Reactie van Rich C. op 19 dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

4/10 – Matig

Jim

Reisde met familie
Negatief: Netheid, personeel en service
Discovered at 11pm that the sheets had not been changed on the bed. No one answered front desk phone. Had to go downstairs, ring service bell to get assistance. Was handed clean sheets. Had to make our bed ourselves at 11:30 or so.
1 nacht verbleven in november 2023
Reactie van Rich C. op 6 nov 2023
I apologize for the inconvenience you experienced during your stay. It's essential that our guests have a comfortable and hassle-free experience, and it's clear that we fell short of meeting your expectations.I'm sorry to hear that you discovered the sheets had not been changed and had difficulty reaching the front desk for assistance. This is not the level of service we aim to provide. We appreciate your feedback, as it helps us address and rectify such issues to ensure a better guest experience in the future.Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future. If there are any specific suggestions or requests to make your next visit more enjoyable, please don't hesitate to let us know. Thank you for choosing us for your accommodations.

10/10 – Uitstekend

Roger M

3 nachten verbleven in oktober 2023
Reactie van Rich C. op 10 nov 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 – Uitstekend

ROBERT

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff. Good location very clean
Reactie van Rich C. op 20 okt 2023
Thank you for your positive feedback and for rating us 5 out of 5. We're delighted to hear that you had a great experience during your stay.It's wonderful that you found our staff to be very nice, our location convenient, and our property very clean. Providing excellent service and a clean, comfortable environment are top priorities for us.If you have any specific comments or suggestions to share to make your next visit even better, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing us for your accommodations.

10/10 – Uitstekend

Sylvia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property. It has the amenities if a larger Marriott brand. I love the options for food and drinks.
1 nacht verbleven in oktober 2023
Reactie van Rich C. op 16 okt 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay
Great stay!! We have stayed hwrw before and it was great but we spent 48.00 on breakfast. If we stay again, we wont eat here but will go our for breakfast! The clerk who checked us in was amazing! Very friendlya. Very helpful and kind!!!
1 nacht verbleven in oktober 2023
Reactie van Rich C. op 16 okt 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Rich C. op 6 okt 2023
Thank you Laura for your great review of our hotel! We are so delighted to know that you enjoyed your stay with us. We hope you enjoyed your visit to the area and hope we have the opportunity to welcome you back in the future!

10/10 – Uitstekend

gloria

1 nacht verbleven in september 2023
Reactie van Rich C. op 2 okt 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room very clean and comfortable. Staff helpful and efficient
1 nacht verbleven in september 2023
Reactie van Rich C. op 11 sep 2023
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient access to LU. Arrived and the tv had and all cords had been unplugged. The lady that check is in came up immediately and fixed it. Very pleasant and great stay!
1 nacht verbleven in augustus 2023
Reactie van Rich C. op 11 sep 2023
Thank you Michael for your great review of our hotel! We are so delighted to know that you found our hotel to be in the perfect location for LU. We are sorry that you encountered an issue with the television cords, but am pleased a team member was able to address that for you right away. We hope you enjoyed your visit and hope we have the opportunity to welcome you back in the future!

6/10 – Redelijk

William

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Great until we walked into the room.
The front desk was fantastic and may check in a breeze. Gave us the choice of which floor we would like to be on. When we open the door to our room, there was a haze and a very strong, distinct smell of marijuana. We turned on the bathroom fan and opened the balcony door to air the room out. Not wanting to make a fuss. We did let the front desk know, but did not request to change rooms. Overall decent stay but very disappointing in the odor that seem to linger the entire stay.
1 nacht verbleven in augustus 2023
Reactie van Rich C. op 11 sep 2023
Thank you so much for taking the time to review your stay at our property. Our team works very hard to ensure our guests have an exceptional stay and we are sorry that was not the case for you. The issue you encountered upon entering your room is not indicative of the level of service our guests have come to expect and very sorry you had to encounter it. I have gone ahead and forwarded your comments to the appropriate teams in the hotel and they will be reviewing them to ensure an issue like this does not happen again in the future. We hope that you will consider giving us another chance should your travels bring you back to the area!

8/10 – Goed

Amekka

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Rich C. op 11 sep 2023
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and hope you will stay with us again soon!

8/10 – Goed

Amanda

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Rich C. op 11 sep 2023
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and hope you will stay with us again soon!

10/10 – Uitstekend

Karen

1 nacht verbleven in juli 2023
Reactie van Rich C. op 11 sep 2023
Thank you so much for your 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff, comfortable lobby.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Natalie

Positief: Netheid, personeel en service
2 nachten verbleven in juni 2023

8/10 – Goed

Brenda, Roanoke

2 nachten verbleven in juni 2023

10/10 – Uitstekend

Kathryn

2 nachten verbleven in juni 2023

8/10 – Goed

Cheryze

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room didn't have a microwave or refrigerator. I will never stay at this property again!
2 nachten verbleven in mei 2023

8/10 – Goed

kim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pretty good
1 nacht verbleven in mei 2023

4/10 – Matig

Molly

2 nachten verbleven in mei 2023

4/10 – Matig

JENNIFER

1 nacht verbleven in mei 2023

8/10 – Goed

Levette

1 nacht verbleven in mei 2023

8/10 – Goed

Jeffrey

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was friendly! Great options to relax or hang out other then your room. Great location and close to everything…dining, shopping and the university.
2 nachten verbleven in april 2023
Reactie van Lynne S, General Manager op 17 apr 2023
Dear Stephanie,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Cheryl

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Lynne S, General Manager op 17 apr 2023
Dear Cheryl,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.